Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11583392April 16, 2024
EXTERIOR LIGHTING
On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted the dealership and Buick, neither one will help us. They expect us to pay for the replacement of the defective part (Headlamp Driver Module).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580275March 31, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The "auto stop" on my car, when I was at stoplights or stop signs, would not automatically restart. The engine failed to start again when stopped in "idle"..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574940March 1, 2024
STEERING
The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572128February 15, 2024
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS REQUIRED IN THE SAFETY STANDARD. THE STABILITRAK SYSTEM FALSELY ACTIVATES RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A CRASH WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571427February 12, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The vehicle had not been taken to the dealer due to the fault codes being erased after disconnecting the battery. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed there was no recall for the failure. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571534February 12, 2024
ELECTRICAL SYSTEM
Intermittent failure to start All electrical components failed to operate after total shutdown while at a stopped traffic light. After being towed to dealer it did start on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571349February 11, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle loses power every gmc vehicle I have owned (3) seen to have this issue throttle pedal position sensor while driving on the interstate vehicle speed drops to reduce engine power which is very scary and dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570105February 5, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569462February 2, 2024
UNKNOWN OR OTHER
There have been at least five different occasions when the doors of the car will randomly lock and unlock continously for anywhere from 1-3 minutes. No one would be holding the key or pushing the button. We are sitting in the car when it happens. It has occurred with the car on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568681January 30, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
#07-06-04-019F: Intermittent Malfunction Indicator Lamp (MIL} Illuminated, OTC Pl':1.~J with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector). Lost power on I-84 and had to cross over the right lane because I had no power, barely missing a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568709January 30, 2024
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2012 Buick Lacrosse. The contact stated that while driving at approximately 35 MPH, the vehicle decelerated and shutoff independently. The stabili-trak warning light was flashing after the failure had occurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called the manufacturer and was informed that the failure was not covered under a recall. There was no assistance provided. The contact stated that the failure was related to NHTSA Campaign Number: 11V404000 (Electronic Stability Control). The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563230January 3, 2024
UNKNOWN OR OTHER
When i put my car in park it still roles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562549December 29, 2023
POWER TRAIN, ENGINE
The contact owns a 2017 Buick Lacrosse. The contact stated that after his wife had parked and turning off the vehicle, moments later the vehicle was restarted and the check engine and TCM warning lights remained illuminated. Additionally, the transmission shifter failed to shift out of park. The vehicle towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562281December 28, 2023
STEERING
I lost power steering while driving 70 mph on a two-lane highway in Wyoming. There were no warnings before the incident, but a Service Power Steering light came on at the same time it quit working. One mechanic shop did a diagnosis on the car. I was told that the Electric Gear Power Steering Motor needs to be replaced along the whole Rack and Pinion that it's attached to has to be replaced because of the way it's designed. I found out that 2,000 of these same model and year of cars had a recall on them for this exact problem, but my car's VIN wasn't included in that recall. After doing thorough research on the internet, I have found that this is a common issue with these cars, and it's obvious that the manufacturer should have included more cars in the recall. I have just turned 77,000 miles on my car, and I have been given a $4,000 estimate to get it repaired. It is completely undrivable at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561626December 23, 2023
ENGINE
Thermostat failure at 56,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558096December 2, 2023
EXTERIOR LIGHTING
My headlamps have been going out sporadically and until recently I was able to
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557083November 27, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
So many issues with the Buick. Made of glass. First I had no coolant line and I took it to be inspected before at, Baumen Ford and they said everything was fine with it. Turns out needed new coolant line, head gasket, timing cover, and switch. 5 new tires, rebuilt transmission, epc solenoid, transmission lines, rear pivot, left front wheel barring, formed band, and many many more. Currently with everything replaced and more that I haven’t listed/can’t state because don’t know the term. Already Has costed me 10k. And still have issues, with the APP, code P1125, P2120, P2138, & C0240. Need to inspect these car Models from 2003-2009 as they all have similar issues and nothing has been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555415November 16, 2023
ENGINE
The contact owns a 2012 Buick LaCrosse. The contact stated while driving approximately 20 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554335November 9, 2023
ELECTRICAL SYSTEM
The contact owns a 2018 Buick Lacrosse. The contact stated that the key fob failed to open the doors and the vehicle was unable to be restarted. The failure had recurred on several occasions. The contact stated that the batteries in the key fob were replaced but the failure persisted. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553496November 3, 2023
STEERING
While navigating a curve, my power steering quit, nearly causing me to hit an oncoming car in the opposite lane. I stop and search the car for issues but found none. The care returned to normal steering and two days later, I had a vehicle pull out in front of me, while quickly avoiding the other car, my power steering quit working again. Luckily, I was able to overcome the steering but it certainly shocked me. This is a most definite safety concern that must be looked at closer before someone seriously gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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