Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10759104August 25, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758885August 24, 2015
EXTERIOR LIGHTING
WAS GOING DOWN HIGHWAY AT NIGHT AND MY HEADLIGHTS SUDDENLY WENT OFF ,I HAD TO DRIVE ABOUT 4 MILES WITH NO HEADLIGHTS AND BLINKERS FLASHING. AS I PULLED INTO MY STOP AND PUT CAR IN PARK ,LIGHTS CAME BACK ON. I DROVE BACK HOME NO PROBLEM . CALLED DEALER ON MONDAY THEY MADE AN APPT. FOR ME ON WEDNESDAY MAY 6,2015 AND THEY REPLACED HEADLIGHT INTERNAL SWITCH AND CHARGED ME 121.69+ TAX ALSO SAID BATTERY WAS TESTING BAD SO ANOTHER 99.95+ TAX .NOW SINCE I DON'T DRIVE MUCH AND ESPECIALLY NOT AT NIGHT IT WAS A WHILE LONGER ,BUT IN JULY I EXPERIENCED IT AGAIN SAME THING ,EXCEPT THIS TIME I PULLED OFF HIGHWAY AND WAS MESSING WITH LIGHT SWITCH AND FIGURED OUT I COULD TURN SWITCH FROM AUTO ON TO MANUAL ON AND MY BRIGHT LIGHTS WOULD WORK. I TRIED GETTING IT FIXED BUT THIS TIME L&M MOTORS SAID THEY COULDN'T FIND ANYTHING WRONG BUT IF I HAD THE PROBLEM AGAIN TO SWING BY AND LET THEM SEE. WELL SINCE IN THE DAYTIME YOU WOULDN'T KNOW THIS ,AND THEY ARE CLOSED AT 5PM BEFORE DARK ,NOT MUCH OF A CHANCE ,RIGHT?? SO ANY WAY I FOUND OUT THERE IS A PENDING RECALL, SO HOW DO I DRIVE AT NIGHT??? UNTIL IT CAN BE FIXED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750323August 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750371August 21, 2015
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750240August 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749968August 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750081August 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT 30 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE HIGH BEAMS HAD TO BE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749771August 19, 2015
ELECTRICAL SYSTEM
IN JANUARY OF 2015 THE ELECTRONIC DOOR LOCK SYSTEM BEGAN TO MALFUNCTION. THE REMOTE FIRST FAILED TO CONTROL THE RIGHT REAR DOOR. THEN THE MALFUNCTION SPREAD TO THE LEFT FRONT DOOR LOCK. THE SITUATION BECAME WORSE UNTIL THE ENTIRE LOCKING SYSTEM COULD ONLY BE CONTROLLED MANUALLY. EVEN THEN THE PHYSICAL KEY CONTROL FREQUENTLY MALFUNCTIONED. SAFETY HAZARDS WERE CREATED INCLUDING LOCKING THE KEYS INSIDE AN UNOCCUPIED RUNNING VEHILE, BEING TOTALLY UNABLE TO UNLOCK THE VEHICLE, AND GENERALLY INCONSISTENT ABILITY TOO MAINTAIN CONTROL OVER THE VEHICLES LOCKING STATUS. APPROXIMATELY $1,000 DOLLARS HAVE BEEN SPENT USING GENUINE GMC PARTS TO CORRECT THE PROBLEM. IT IS STILL UNSTABLE AND IN A DETERIORATED CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749359August 18, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. AFTER PARKING AND ATTEMPTING TO EXIT THE VEHICLE, THE VEHICLE INDEPENDENTLY ROLLED BACK AND CRASHED INTO THE VEHICLE IN ITS REAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749210August 17, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEADLIGHT BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE HEAD LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749230August 17, 2015
AIR BAGS
I AM A USED CAR DEALER AND SELL A LOT OF BUICK LACROSSES AND HAVE SEEN AT LEAST 7 BAD PASS. SEAT SWITCHES IN THE SEAT VERY EXPENSIVE TO FIX AND SHOULD BE RECALLED BY GM,THIS WILL TURN THE AIR BAG LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749171August 17, 2015
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE PTS WARNING INDICATOR ILLUMINATED AND THE SEATS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE SEAT SENSOR AND THE PTS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE PTS MODULE WAS REPLACED ON TWO OTHER OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748972August 16, 2015
EXTERIOR LIGHTING
HEAD LIGHTS ON CAR WILL INTERMITTENTLY GO OUT WHILE DRIVING. MANY TIMES IT WILL JUST BE FOR A FEW SECONDS. HOWEVER CAN LAST FOR SEVERAL MINUTES. I NOW KNOW THAT THE BRIGHTS CONTINUE TO WORK. ALTHOUGH DID NOT KNOW THIS AT THE TIME I WAS LEFT STRANDED IN THE DESERT WITH CHILDREN AND NO CELL PHONE SERVICE. I ALSO DON'T FEEL COMFORTABLE DRIVING WITH BRIGHTS ON ALL THE TIME DUE TO THE BRIGHTS BEING SO BRIGHT AND FEAR I MIGHT CAUSE AN ACCIDENT FOR ANOTHER DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748864August 15, 2015
AIR BAGS
THE AIR BAG LIGHT IN THE CAR COMES ON WHEN I'M DRIVING. I CHECKED WITH THE DEALER AND THEY SAID IF I PAY $500 THEY CAN TAKE CARE OF THE PROBLEM. I THINK THIS IS A SAFETY PROBLEM BECAUSE THE AIR BAG WILL NOT DEPLOY IF I AM IN A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748308August 13, 2015
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT THIS LOVELY CAR AND THOUGHT I GOT A GREAT DEAL-NOW I WONDER WHAT I WAS THINKING!! THE CAR DROVE HOME FROM THE DEALERSHIP BEAUTIFULLY, BUT AFTER 5 DAYS OF OWNING IT I WAS DRIVING DOWN A MAJOR HIGHWAY AT 70MPH AND THE HEADLIGHTS SHUT OFF. I NOW HAVE THAT PROBLEM ANY TIME I DRIVE AT NIGHT. THE PASSENGER AIR BAG LIGHT GOES OFF AND ON WHILE THE SEAT IS OCCUPIED AND LAST NIGHT I LOOKED OUTSIDE, ONLY TO DISCOVER THAT MY HEADLIGHTS WERE ON. NOTHING I DID WOULD MAKE THEM STAY OFF OTHER THAN DISCONNECTING THE BATTERY. THE ELECTRICAL ON THIS CAR IS OBVIOUSLY A NIGHTMARE AND I WILL BE LOOKING IN TO TRADING THIS CAR AS SOON AS POSSIBLE :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748462August 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HEADLIGHT SENSOR MODULE WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748488August 13, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747767August 11, 2015
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THE FRONT DRIVER SIDE LOCK FAILED TO LOCK AND UNLOCK INTERMITTENTLY. THE CONTACT ALSO MENTIONED WHEN ACTIVATING THE KEY FOB TO CHECK IF THE DOOR WAS LOCKED, THE REAR DOOR ALARM SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER DOOR LOCK ACTUATOR AND THE DOOR HANDLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER SHORTLY AFTER THE REPAIR, THE PASSENGER AND BOTH REAR DOOR LOCKS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,078.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747813August 11, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART AND THE PERMANENT REMEDY WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747893August 11, 2015
EXTERIOR LIGHTING
ON JULY 20 I FILED A REPORT WITH THE IOWA ATTORNEY GENERAL. I NEXT RECEIVED A LETTER DATED JULY 27 FROM THE IOWA ATTORNEY GENERAL THAT ALL MY INFORMATION HAD BEEN SENT TO THE NHTSA. TODAY I CHECKED WITH THE NHTSA TO GET AN UPDATE ON WHAT IS HAPPENING. THEY SAID THAT THEY DO NOT HAVE ANY RECORD ON MY PROBLEM. I CONTACTED THE IOWA ATTORNEY GENERAL OFFICE AND THEY ASSURED ME THAT EVERYTHING WAS FORWARDED ON JULY 27 TO THE NHTSA. I AM WANTING TO KNOW WHAT THE LATEST STATUS IS AND CURRENT INFORMATION. [XXX] [XXX] SANBORN, IA. 51248 [XXX] HOME [XXX] CELL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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