Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10785185October 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER AND PASSENGER SIDE AIR BAG LIGHTS ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE AIR BAG LIGHT INDICATED THE AIR BAGS WERE OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783762October 20, 2015
AIR BAGS
AIR BAG LIGHT FRONT PASSENGER STAYS ON WAS NOT INVOLVED IN A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783583October 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING AT A LOW SPEED, THE DRIVER SIDE LOW BEAM HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,134. UPDATED 02/19/16*LJ; UPDATED 04/24/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783682October 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783294October 19, 2015
STRUCTURE:BODY
THE CHROME IS PEELING OFF THE INTERIOR DOOR HANDLE ON THE DRIVERS FRONT DOOR, CAUSING A RAZOR SHARP EDGE, THAT CUTS MY FINGER. IT IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783424October 19, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783045October 16, 2015
EXTERIOR LIGHTING
TWICE NOW, MY HEADLIGHTS WILL NOT ILLUMINATE. THE FIRST TIME IT RECTIFIED ITSELF. THIS TIME IT HAS NOT RECTIFIED. THE PROBLEM OCCURRED WHEN I MANUALLY TURNED OFF THE HEADLIGHTS. I PUT THE CAR IN DRIVE AND MANUALLY TURNED THEM BACK ON AND NOTHING HAPPENED. RUNNING LIGHTS AND HIGH BEAMS DO FUNCTION (14V755000) BUT I AM IRRITATING A LOT OF DRIVERS WITH THE HIGH BEAMS ON. WHAT CAN I DO UNTIL THIS RECALLED PART IS AVAILABLE? I HAVE TRIED TO GET IT SERVICED AT MY GM DEALER BUT THEY HAVE NO RECALL INFORMATION. SO MY GUESS THE GOING TO CHARGE ME HOURLY TO DIAGNOSE A PROBLEM THAT THEY PROBABLY ALREADY KNOW ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782519October 15, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782597October 15, 2015
EXTERIOR LIGHTING
WAS DRIVING 50 MILES HR ON OLDLANDIS AVE HEAD LIGHTS SHUT OFF TWICE WENT ON TO SHOULDER ALMOST CRASHED IN DITCH HAD TO DRIVE HOME WITH HIGH BEAMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782309October 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE INSTRUMENT PANEL BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000...UPDATED 12/16/15 *BF UPDATED 12/21/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781986October 14, 2015
AIR BAGS, ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNED A 2005 BUICK LACROSSE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND THE BRAKES FAILED. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10782045October 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782199October 14, 2015
STEERING
SWAY BAR CRACKED BOTH ENDS. THIS REPAIR SHOP CLAIMS THEY REPLACE 2-3 SWAY BARS ON GM VEHICLES PER MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781262October 10, 2015
EXTERIOR LIGHTING
MY LOW BEAM GO OUT WENT WE DRIVING I CHECK RECALL ON LOW BEAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781042October 9, 2015
EXTERIOR LIGHTING
I HAD RECALL PARTS # 68050 REPLACED ON 07/27/2015 FOR A FAULTY HEADLAMP RELAY, FOR A TOTAL OF $112.54. I WAS UNDER THE IMPRESSION I WAS TO BE REIMBURSED FOR THIS SERVICE DUE TO A SAFETY RECALL. INVOICE # 265170 AT FREEHOLD BUICK NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781174October 9, 2015
UNKNOWN OR OTHER
THE TRUCK POPS ALL THE WAY OPEN/UP WHEN THE CAR IS TURNED OFF OR WHILE I AM DRIVING AT A SLOW SPEED. IT HAS HAPPENED SO MANY TIMES BUT I CAN NOT DUPLICATE IT SO I CAN GET IT FIXED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780758October 8, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT HEAD LAMPS FAILED WITHOUT WARNING. THE CONTACT ENGAGED THE HIGH BEAMS AND DROVE THE VEHICLE TO THE RESIDENCE. THE FAILURE RECURRED THE NEXT DAY AND THE CONTACT STATED THAT THE HIGH BEAMS WOULD ONLY REMAIN ILLUMINATED IF THE LEVER WERE BEING HELD IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO A DEALER AND WAS DIAGNOSED THAT THE LOW BEAM HEAD LAMP DRIVER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 100,200. .....UPDATED 02/10/16 *BF UPDATED 4/18/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780458October 7, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE HAVE A 2012 BUICK LACROSSE WITH EASSIST. WHEN DRIVING AT AROUND 65 MPH ON THE HIGHWAY WITHOUT THE CRUISE CONTROL ENGAGED THE VEHICLE DOOR LOCKS SUDDENLY UNLOCK AND LOCK, THE CAR DOWNSHIFTS AND THE RPMS GO WAY UP AND A LIGHT COMES ON THAT SAYS "SERVICE POWER STEERING". WE HAVE TAKEN IT TO THE DEALERSHIP AT LEAST 3 TIMES FOR THIS ISSUE AND THEY SAY THAT BECAUSE THERE IS NO CODE DROPPED IN THE COMPUTER WHEN IT DOES IT AND THEY DON'T HAVE IT HAPPEN WHEN THEY TEST DRIVE IT, THEY DON'T KNOW WHAT TO DO. THE CAR HAS 53K MILES ON IT AND THIS HAS PROBABLY HAPPENED ABOUT 2 DOZEN TIMES. THE ENTIRE EVENT LASTS FOR ABOUT 10 SECONDS BUT IT IS VARY SCARY WHEN YOU ARE CRUSING ALONG AT 65+ MPH AND ALL OF THESE THESE EVENTS JUST HAPPEN, ESPECIALLY THE HIGH RPMS, BECAUSE IT'S LIKE ENGINE BRAKING AS THE TRANSMISSION DOWNSHIFTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780211October 6, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10779805October 5, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 25 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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