Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10850548March 19, 2016
EXTERIOR LIGHTING
I HAVE A 2007 BUICK LACROSSE THAT I UNDERSTAND HAS BEEN UNDER RECALL SINCE SEP 2015 FOR BAD HEADLIGHTS WHICH MAY CAUSE THE HEADLIGHTS TO STOP OPERATION AT ANY TIME. HAS THE NHTSA BEEN MONITORING THE PROBLEM AND WHY HAS IT TAKEN SO LONG FOR GENERAL MOTORS TO CORRECT THE PROBLEM? THANKS AND HAVE A NICE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850160March 17, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO TURN ON. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED UNDER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850198March 17, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ UPDATED 05/16/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850011March 16, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE. THE VEHICLE WAS REPAIRED BY THE DEALER PRIOR TO RECEIVING THE RECALL NOTIFICATION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846387March 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED THE HEADLIGHTS WERE BADLY DAMAGED AND THERE WAS AN ODOR INSIDE THE VEHICLE. UPDATED 08/02/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846459March 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS DURING NIGHT; THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE HDM AND THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/2016*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849588March 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846178March 11, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE CONTACT STATED THAT PUNCTURE WOUNDS WERE PRESENT AND WERE BELIEVED TO BE METAL FRAGMENTS FROM THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/12/16*LJ UPDATED 07/19/16.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10845974March 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE WOULD LOSE POWER AND THE ENGINE LOSING POWER WARNING MESSAGE ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE START TO LOSE POWER. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839467March 8, 2016
EXTERIOR LIGHTING
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE LOW BEAM HEADLIGHTS RECALL REPAIRS. *LD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2015, FOR THE EXACT PROBLEM HE PAID TO HAVE FIXED ON JUNE 26, 2014. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840326March 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE FAILED. THE VEHICLE WAS REPAIRED AND THE FRONT PASSENGER SIDE AIR BAG MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. UPDATED 05/03/16*LJ THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN A RECALL. UPDATED 11/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839646March 3, 2016
ELECTRICAL SYSTEM
YOU ARE DRIVING DOWN THE ROAD AT NIGHT AND FOR NO REASON THE HEADLIGHTS GO OUT. YOU HIT THE HIGH BEAMS AND IN A FEW MINUTES THEY GO OUT. HAD THIS CAR TO THE DEALERS AT LEAST 4 TIMES AND THEY KEEP REPLACING THE RELAY AND A MONTH OR TWO LATER IT DOES THE SAME THING. WE HAVE A LOT OF DARK ROADS HERE IN OHIO AND YOU CAN BE COMING INTO A CURVE AND THE LIGHTS GO OUT. YOU CAN'T SEE A THING. GM CLAIMS THEY DON'T HAVE A PERMANENT FIX FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839682March 3, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPING NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED AFTER 17 MONTHS, HE FINALLY RECEIVED A CALL FROM THE DEALER, SAYING THE PART WAS IN STOCK. UPDATED 07/07/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839719March 3, 2016
STEERING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING 70 MPH ON THE FREEWAY. THE CONSUMER WAS INFORMED THE MECHANICAL COUPLING BETWEEN THE POWER STEERING PUMP AND HIGH PRESSURE LINE HAD DISINTEGRATED. THERE WAS NO FLEXIBLE FITTING UTILIZING A HOSE ON THE LINE. THE POOR APPLICATION LEFT NO WAY TO ALLOW THE LINE TO ABSORB THE CONSTANT VIBRATION CREATED BY BOLTING THE PUMP TO THE ENGINE AND THE LINE TO THE FRAME. UPDATED 07/18/16.*JB THE CONSUMER STATED THE DRIVER MODULE WAS REPLACED AS A TEMPORARY FIX. UPDATED 08/03/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839721March 3, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE AUTOMATIC LIGHT SETTING FAILS TO WORK IN THE DARK. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839528March 2, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V291000 (SERVICE BRAKES, HYDRAULIC). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839228March 1, 2016
WHEELS
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE CHROME WHEELS ASSOCIATED WITH THE FRAMING WAS WEARING PREMATURELY ON THE OUTSIDE OF THE TWO FRONT TIRES. THE DEALER WAS NOTIFIED WHERE IT WAS DIAGNOSED THAT THE 17-INCH CHROME A STAR WHEELS/FRAMING NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE WHEELS CONSTANTLY LOST AIR PRESSURE AND 10 TO 15 POUNDS OF AIR HAD TO BE PLACED BACK INTO THE TWO FRONT TIRES DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. UPDATED 04/22/16*LJ THE CONSUMER STATED THE CHROME WHEELS CRACKED, WHICH LED TO THE WHEELS LEAKING. UPDATED 05/04/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838627February 26, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE IN OPERATION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838149February 25, 2016
ENGINE
MY VEHICLE'S DRIVE BELT WAS REPLACED AT 4244 MILES AND AT 58,863 MILES ON 02/16/16/16. I WAS ABLE TO DRIVE 102 MILES BEFORE THAT DRIVE BELT BROKE AGAIN CAUSING ME TO ABRUPTLY STOP. LUCKILY THOSE AROUND ME WERE ABLE TO AVOID HITTING ME. THIS IS THE 4TH DRIVE BELT THAT MY VEHICLE HAS NEEDED IN LESS THAN 59,000 MILES. I WAS TOLD THAT THE DRIVE BELTS ARE DEFECTIVE. I WAS ALSO TOLD THAT HYBRID ENGINES ARE MUCH HARDER ON DRIVE BELTS AND THAT THEY NEED TO BE REPLACED AT LEAST EVERY 50,000 MILES IF NOT SOONER. AFTER ONE WEEK MY VEHICLE IS STILL NOT REPAIRED AS THEY CANNOT FIND A DRIVE BELT FOR MY VEHICLE THAT EITHER IS NOT DEFECTIVE OR FEAR WILL NOT BREAK AGAIN. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL ON THE DRIVE BELT. ADDITIONALLY, I HAD TO PAY FOR THE REPAIR ON THE DRIVE BELT AT 58,863 MILES WHICH SEEMS UNREASONABLE AS THIS APPEARS TO BE A PROBLEM WITH GM AND THEIR HYBRID/EASSIST ENGINE, NOT NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837929February 24, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SEIZED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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