Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10163744July 27, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
AT TIMES, CAR WILL NOT ACCELERATE. WHEN ATTEMPTING TO INCREASE SPEED, USUALLY WHEN ACCELERATING INTO HIGH SPEED, THE CAR DOES NOTHING FOR A FEW SECONDS, THEN IT BEGINS TO BUCK, STILL WITH NO SPEED ACCELERATION. IT HAS LASTED FROM A FEW SECONDS TO 10 MINUTES. IT ONLY HAPPENS PERIODICALLY, AND NO TROUBLE LIGHTS APPEAR ON THE DASHBOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159466June 1, 2006
POWER TRAIN
CONSUMER COMPLAINT CONCERNING 2005 LACROSSE WOULD NOT ACCELERATE. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158264May 25, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WE HAVE A SERIOUS DEFECT WITH THE 2006 BUICK LACROSSE. AT COOL/COLD TEMPERATURES (BELOW 57 OF) THE PASSENGER AIR BAG SENSOR DOES NOT WORK! THE PASSENGER AIRBAG IS OFF. HAVING THE PASSENGER JUMP UP AND DOWN IN THE SEAT DOES NOT ACTIVATE THE SENSOR/AIRBAG. THE DEALER SO FAR HAS REFUSED TO REPAIR THE DEVICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158266May 25, 2006
ELECTRICAL SYSTEM:HORN, AIR BAGS
DT*: THE CONTACT STATED THE HORN ON THE RIGHT SIDE OF THE STEERING WHEEL WILL NOT SOUND . THE VEHICLE HAS BEEN INSPECTED BY THE DEALERSHIP ON FOUR SEPARATE OCCASIONS. THE DEALER REPLACED THE AIR BAG TWICE AND WAS UNABLE TO CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED AND OFFERED TO EXTEND THE WARRANTY CONCERNING THE AIR BAG AND THE HORN. THE CONTACT EXPRESSED THIS IS A SAFETY ISSUE AND THE OFFER IS UNSATISFACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157626May 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A BUICK LACROSSE VIN [XXX] ON MARCH 30, 2006. I PICKED UP THE CAR ON MARCH 31, 2006, AND HAD A PROBLEM WITH A LOW OIL PRESSURE LIGHT THAT DAY. I WAS SICK AFTER PICKING UP THE CAR BUT ATTEMPTED TO USE ONSTAR DIAGNOSTIC WHICH THEY WERE UNABLE TO PINPOINT THE PROBLEM AND I E-MAILED THE DEALER CONCERNING THE PROBLEM. UPON MY RECOVERY, I RETURNED THE CAR TO THE DEALER FOR SERVICE ON APRIL 7, 2006. ON APRIL 10, 2006, THE SERVICE DEPARTMENT CONTACTED AND INFORMED ME THAT MY CAR NEEDS A REPAIR TO THE CAMSHAFT ASSEMBLY. THIS DEFECT EXISTED THE DAY I PICKED UP THE CAR, IT HAD 87 MILES ON IT WHEN I PICKED IT UP, AND SINCE THE CAR WAS INSPECTED THE MORNING I PICKED IT UP, THE DEALER ALLOWED A DEFECTIVE PRODUCT TO BE SOLD AND DELIVERED. UPON CONTACTING BUICK TO MAKING BUICK IS AWARE THAT THIS HAD HAPPENED AND SEEKING RESOLUTION THE DEALER PUT A NEW ENGINE IN THE CAR. IT IS NOT APPROPRIATE FOR THE DEALER OR BUICK TO SELL A DEFECTIVE CAR AND BELIEVE THAT PUTTING A NEW ENGINE IN THE CAR RESOLVES THE PROBLEM. I HAVE COMPLAINT TO BUICK AND THE DEALER ABOUT THIS NUMEROUS TIME BUT I GET STONE WALLED, THEY COMPLETELY IGNORE THE PROBLEM EXISTING PRIOR TO ME BUYING AND TAKING DELIVERY OF THE CAR. I HAVE ASKED FOR A REPLACEMENT VEHICLE, PARTIAL, OR TOTAL REFUND AND I'M IGNORED. ALL BUICK DOES IS OFFER OIL CHANGES AND AN EXTENDED WARRANTY, WHICH I FIND USELESS. ESPECIALLY WHEN THE ONSTAR MODULE FAILED, APRIL 22, 2006, AND HAD TO BE REPLACED. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157367May 9, 2006
INTERIOR LIGHTING
2005 LACROSSE DASH LIGHTS ARE NOT BRIGHT ENOUGH. *TS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154520April 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR LOOSES POWER WHILE TRYING TO ACCELERATE. HAVE ALMOST BEEN REAR ENDED ON A COUPLE OF OCCASIONS. ONCE WHILE ON I-95 IN GEORGIA, A SEMI-TRUCK ALMOST REAR ENDED THE VEHICLE. THE DEALERSHIP SAYS IT CANNOT DUPLICATE THE PROBLEM EVEN THOUGH THEY SAY IT COULD BE THE WIRELESS ACCELERATOR THEY WILL NOT REPLACE IT UNLESS THEY CAN PERSONALLY DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153501March 23, 2006
VISIBILITY:WINDSHIELD, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT*: THE CONTACT STATED THE SIDE VIEW MIRRORS, INTERMITTENTLY, SHOW THE ILLUSION OF VENETIAN BLINDS. THE DEALERSHIP DETERMINED THIS WAS HOW THE VEHICLE WAS MANUFACTURED. ALSO, THE WINDSHIELD HAS LARGE REFLECTIONS OF APPROACHING VEHICLES. THE CONTACT WAS TOO NERVOUS WHEN GETTING INTO THE VEHICLE. WANTED TO HAVE THE MONEY REFUNDED SINCE THE CONTACT REFUSED TO RIDE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152812March 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC
THE VEHICLE HAD A HESITATION UPON ACCELERATION BETWEEN 40 AND 60 MPH. ALSO NOISE WAS COMING FROM THE ENGINE. ESPECIALLY ON A COLD START. BRAKES WERE PULSATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151064February 23, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
COLLISION RESULTED WHEN BRAKES APPARENTLY FAILED. INSPECTION SHOWED THAT THE BRAKE PEDAL HAD SEPARATED FROM THE PUSHROD. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10149808February 8, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WE HAVE A SERIOUS SAFETY ISSUE WITH THE 2006 BUICK LACROSSE. THIS MODEL HAS A PASSENGER SIDE SEAT SENSOR WHICH DETECTS WHETHER A PASSENGER IS SEATED IN THE SEAT OR NOT. IF IT DETECTS NO PASSENGER, THE PASSENGER AIR-BAG IS TURNED "OFF." AT TEMPERATURES BELOW 55. THIS PASSENGER SIDE SEAT SENSOR DOES NOT WORK! MY WIFE FIRST NOTICED IT ON A COLD MORNING, I HAD HER BOUNCE UP AND DOWN ON THE SEAT - NO RESPONSE. THE AIR-BAG REMAINED "OFF." THIS HAPPENED EVERYTIME THE TEMPERATURE AS INDICATED ON THE DASH WAS 55 OF OR LOWER. ONLY AFTER THE HEATER WAS ON AND THE CABIN TEMPERATURE CAME CLOSER TO ROOM TEMPERATURE DID WE HEAR A "CLICK!" AND THE INDICATOR THEN SAID THE AIR-BAG WAS "ON." IF THIS IS A DESIGN OR MANUFACTURING FLAW IN THESE SEAT SENSORS, THEN I CAN SEE THOUSANDS OF PASSENGERS BEING POSSIBLY THROWN THROUGH THE FRONT WINDSHIELD BECAUSE "THE COMPUTER" "KNOWS" THAT NO ONE IS SITTING IN THE FRONT SEAT AND HAS THEREFORE TURNED THE AIR-BAG "OFF." THIS OCCURRED AT LEAST 5 TIMES IN JANUARY WHEN WE WERE IN VIRGINIA THE FIRST WEEK OF JANUARY. HAVE REFERRED THIS TO THE DEALER AND WROTE A TWO PAGE LETTER TO THE OWNER; THE SERVICE MANAGER SAYS THAT "THAT'S THE WAY THEY'RE SUPPOSED TO WORK." MY WIFE AND I ARE SKEPTICAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149586February 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
THE LOW OIL PRESSURE ALARM RANG AFTER ONLY 1542 MILES DEALER MADE APPT FOR 2/21 - WASN'T WORRIED "PROBABLY ONLY A FALSE ALARM". THE ALARM RANG AGAIN AT 1550 MILES. I MADE THE DEALER TAKE THE CAR BACK TO DEALER. GM HAD TO REPLACE ENGINE DUE TO METAL IN OIL PAN. I'VE ONLY MADE ONE PAYMENT AND DON'T FEEL THE CAR IS WORTH A NEW CAR PRICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150804February 1, 2006
INTERIOR LIGHTING, STRUCTURE
2005 LACROSSE CXL INSTRUMENT PANEL LIGHT DO NOT PROPERLY LIGHT SO THAT CONSUMER CAN SEE. *TS ***NO ANSWER REQUIRED*** *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148004January 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT
DT*: THE CONSUMER STATED WHILE DRIVING THE VEHICLE SURGED. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED IT WAS THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WERE A DIAGNOSTIC TEST WAS PERFORMED AND NO CODES WERE FOUND. WHILE TURNING RIGHT THERE WAS A CLICKING NOISE IN THE FRONT END. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147541January 4, 2006
SEATS
CONSUMER COMPLAINT REGARDING DRIVER AND PASSENGER SIDE SEATS. *TS WHEN THE CONSUMER DROVE THE BUICK LACROSSE THE BENCH SEATS HURT HIS BACK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142080October 27, 2005
STRUCTURE
THE ANGLE OF THE WINDSHIELD RESULTS IN A REFLECTION OFF THE DASH ONTO THE WINDSHIELD. THIS CAUSES POOR VISIBILITY WHILE DRIVING ON BRIGHT SUNNY DAYS. 2005 BUICK LACROSS *TS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138399October 3, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE BRAKES ON THE 2005 LACROSSE WERE MAKING ERRATIC NOISES. THE VEHICLE WAS REPAIRED EVERY WEEK FOR LAST 30 DAYS. THE PADS WERE CLEANED. THE ROTORS WERE THOUGHT TO BE BAD. THE CONSUMER HAD THE VEHICLE FOR 30 DAYS AS OF 10-3-05 AND NO ABS LIGHTS CAME ON. *SC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130207September 15, 2005
STRUCTURE
2005 BUICK LACROSSE CHROME STRIP THAT LIES ACROSS THE WIDTH OF THE DASHBOARD CAUSES A GLARE WHICH CAN BE BLINDING.***NO ANSWER REQUIRED*** *MR THE PROBLEM OCCURS FOR BOTH THE DRIVER AND FRONT PASSENGER. THERE WERE REFLECTIONS AT ALL TIMES OF THE DAY DUE TO THE SEVERE SLOPE AND OR ANGLE OF THE WINDSHIELD. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129734August 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THAT HIS BRAKES WERE DEFECTIVE. THE FIRST TIME IT OCCURRED AT 3,535 MILES. THEY LOOKED AT THEM AND TIGHTENED SOMETHING. THE SECOND TIME IT HAPPENED AT 5567 MILES, THEY REPLACED THE BRAKE PADS. THE THIRD TIME IT OCCURRED AT 5,947 MILES. GM SAID THAT THERE WAS A FLAW IN THE BRAKES. THE PADS WERE CRYSTALLIZING. THE CONTACT NOTICED A PROBLEM WITH THE BRAKES AT 3,500 MILES. GM TOLD THE DEALER NOT TO DO ANYTHING ELSE TO THE BRAKES ON 6-30-05. THE CONTACT SAID THAT THERE WERE NO LIGHTS THAT CAME ON PRIOR TO THE BRAKE PROBLEMS. *AK THE ENGINE LIGHT HAD COME ON DUE TO POOR FUEL, AND ACCELERATION FELT AS IF IT WERE GOING TO STALL. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133622August 20, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WIFE NEEDS TO SIT ON A CUSHION WITH A CUTOUT TO EASE PRESSURE ON HER TAILBONE. SHE HAS A STATEMENT FROM THE DR. TO DO THIS. WITH THE CUSHION IN PLACE ON THE PASSENGERS SEAT, THE AIRBAG SENSOR IN THE SEAT WILL NOT DETECT HER PRESENCE, AND THEREFORE THE AIRBAG IS TURNED OFF. WITHOUT THE CUSHION THE AIRBAG IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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