BMW X5 Complaints (2024)

144 consumer complaints on file.

#11624792November 12, 2024
VISIBILITY/WIPER
The driver's side and front passenger's mirror has a reflection from the trim of the a/c vent and is obstructing my view. The dealership will not replace the trim under warranty. It is a new car. Other owners of the BMW have the same problem as I have researched this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624193November 8, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624147November 8, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH, while attempting to depress the brake pedal, the brake pedal was very difficult to depress, requiring more than normal force to depress the brake pedal. The contact stated that the message "ABS Not Functioning" was displayed. The contact pulled off the highway, turned off, and restarted the vehicle. The contact stated that the brakes then started functioning normally. The contact stated that the failure reoccurred; however, after turning off and restarting the vehicle, the brakes failed to return to normal function. The contact had taken the vehicle to a dealer however, the failure could not be duplicated. The contact stated after the subsequent failures of the braking system, the vehicle was taken back to the same dealer and the contact was informed that a fix was not available. The failure mileage was approximately 9,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623964November 7, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
The recall was issued in Feb 2024 and the BMW still has not remedy for the problem. This is a serious recall and poses a serious safety risk to my health and life. Per BMW: "In Some Cases, There Will Be A Reduction In Power Assist Braking, Which Could Lead To An Extended Stopping Distance And Increase The Risk Of A Crash. The Antilock Brake System (ABS) And Dynamic Stability Control (DSC) System May Not Function, Which Could Also Affect Braking Performance As Well As Vehicle Handling And Control. However, Fully Mechanical Braking Is Not Affected And, If The IB System Is Not Functioning Properly, The Parking (Emergency) Brake Will Be Automatically Activated To Aid In Braking Performance And Help Maintain Vehicle Stability And Control"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623667November 5, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623259November 2, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear cross traffic warning does not work. I have backed up and a vehicle is coming right behind me and I thank goodness stop by pressing on the brake when I spotted the vehicle in the car camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622935October 31, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622293October 28, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I am filing this complaint regarding serious safety issues with my 2024 BMW X5 xDrive50e, which currently has approximately 12,000 miles. 1. Drivetrain Malfunctions and Assembly Error: The vehicle experienced three instances of drivetrain malfunctions within an eight-day period, causing it to go into limp mode unexpectedly while driving. The issue was identified as a misrouted wiring harness, which has since been repaired. I was informed by the BMW technician that a service bulletin addressing this issue was released 6 months prior to the production of my vehicle. Despite BMW’s knowledge of this recurring problem, the vehicle was assembled incorrectly, creating a significant safety hazard. This failure to address known issues during production resulted in potential disaster, compromising my safety and that of others on the road. 2. Unresolved Safety Recall – Regenerative ABS Braking System: The vehicle is subject to an ongoing recall for the regenerative ABS braking system, with no available remedy at this time. The lack of resolution for this critical safety component raises further safety concerns. 3. Connectivity Issues: The eSIM car connect hotspot has been inoperable, and BMW has acknowledged the problem, suggesting that I wait for potential updates. This impacts navigation and other safety-related features. Safety Concerns: These combined issues indicate that I was sold a vehicle with known safety defects that were not properly addressed at the manufacturing stage. As a consumer, I require a reliable and safe vehicle, which the 2024 BMW X5 xDrive50e has failed to provide. The fact that BMW was aware of this recurring issue through a bulletin prior to my vehicle’s production adds to the urgency of resolving these problems. Resolution Attempts: I have worked with the local BMW dealership to repair the wiring harness, but the unresolved ABS recall and connectivity issues persist. BMW has not provided a clear timeline for resolving the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621687October 24, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621497October 23, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620865October 20, 2024
SERVICE BRAKES
I had a situation where the vehicle brakes were not effective on the freeway and had severe vibration while hitting the pedal, I had to almost pump the brakes to come to a complete stop. the car had no warnings and the dealership was notified, they claimed there is an open recall for the braking system and the remedy is unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620647October 18, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620565October 18, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620476October 17, 2024
SERVICE BRAKES
IT HAS BEEN ALMOST A YEAR AND REMEDY STILL UNAVAILABLE. DEALER HAS NO FIX FROM BMW. WHY IS THIS TAKING SO LONG. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620429October 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620425October 17, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620303October 17, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620193October 16, 2024
ELECTRICAL SYSTEM
DSC unit continually draining battery. Had to take it to get serviced 3x within 6 months of purchase as new. Had to replace battery and DSC unit multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619971October 15, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619934October 15, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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