BMW 745i Complaints (2002)

54 consumer complaints on file.

#11311060February 24, 2020
ENGINE
I BOUGHT THE CAR FROM SOMEONE IN CASH. IT HAS SMOKE COMING OUT OF THE TAIL PIPES. WHEN ITS SITTING AND IDLING FOR A WHILE IT SMOKES TERRIBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054084December 12, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEATS
AIR BAG LIGHT ON SEAT DRIVER WANT ADJUST PROPER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863653May 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO CHECKED ALL CONNECTIONS TO THE AIR BAGS, SCANNED THE COMPUTER, AND THE LIGHT DIMMED. THE FAILURE RECURRED AFTER TWO WEEKS AND THE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. A FOLLOW-UP APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822343January 26, 2016
SERVICE BRAKES
VEHICLE HAS A RECALL FOR BRAKE VACUUM PUMP 10V-446. VEHICLE WAS BROUGHT INTO A LOCAL MECHANIC AND HE SAID THE BRAKE MASTER CYLINDER WAS NOT WORKING PROPERLY. HE DID RESEARCH AND SAID THAT IT WAS A BMW RECALL. FINALLY TOOK VEHICLE INTO BMW (TUCSON) AND THE SAID THEY SAW NO OIL LEAK, THEREFORE MASTER CYLINDER WOULD NOT BE REPLACED. THEY WANT TO CHARGE $1,175 TO FIX IT. THE BRAKE VACUUM PUMP AND MASTER CYLINDER WORK TOGETHER. BMW IS NOT FIXING THE REAL PROBLEM, THEY ARE EXPECTING ME TO FIX THE FLAWED BRAKE SYSTEM. THE HEAT OF THE ENGINE CAN BURN OIL OFF, SO JUST BECAUSE THEY DIDN'T SEE IT, DOESN'T MEAN IT WASN'T THERE AND CAUSED THE FAILURE OF THE MASTER CYLINDER DIAPHRAGM. WHEN THE PART CONNECTED THE RECALL AND IS FAULTY, THAT SHOULD BE COVERED. THIS IS A SAFETY ISSUE THAT BMW IS NOT FIXING AND ALLOWING VEHICLES ON THE ROAD WITH FAULTY BRAKES. THEY DESIGNED THE BRAKING SYSTEM AND BEING SUCH AN IMPORTANT PART OF A VEHICLE, THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM. ALL BRAKING PARTS ARE ORIGINAL BMW PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733823July 14, 2015
SEAT BELTS
ALL OF A SUDDEN, I GOT INTO MY 745I 2002,"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SAFETY BELT DESPITE FAULT." THIS IS AN OBVIOUS DEFECTIVE MATERIALS FROM BMW MANUFACTURING PLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694591March 16, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654654November 13, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594469May 28, 2014
SEAT BELTS, AIR BAGS
STARTED MY 745I UP FOR A QUICK TRIP TO THE STORE AND RECEIVED A RESTRAINT SYSTEM FAILURE LIGHT. AFTER SOME RESEARCH IT SEEMS THAT THIS HAS BEEN A PROBLEM WITH THE 7 SERIES FOR SOME TIME AND BMW HAS EVEN ISSUED A RECALL WITH A 10 YEAR RESTRICTION. I CANNOT UNDERSTAND WHY MY 2002 IS NOT COVERED UNDER THIS RECALL SINCE BMW IS AWARE THAT THIS HAS BEEN A PROBLEM. PRESENTLY MY CAR IS UNSAFE TO DRIVE AND THE COST TO REPAIR BY DEALER IS EXTREMELY HIGH. BMW NEEDS TO OWN UP TO ALL MODELS WITH THIS PROBLEM SINCE THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553003November 19, 2013
POWER TRAIN
IN 2009 THIS CAR WAS BOUGHT FROM ANOTHER OWNER. AT THE TIME OF THIS PURCHASE, THIS CAR WAS BOUGHT AS A LEMON LAW BUYBACK BECAUSE A CHECK ENGINE LIGHT THAT IS ALWAYS ON. A FEW MONTHS AFTER BUYING THIS CAR, THE CAR STARTED THROWING A BLUE SMOKE OFF HE TAIL PIPE. EVERY TIME I STOP AT A TRAFFIC LIGHT FOR A FULL 2 MINUTES AND LET THE CAR IDLE AND THEN WOULD ACCELERATE ON GREEN, THE CAR WOULD THROW BLUE SMOKE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEMS BUT THEY STATED THAT THERE WERE NO RECALLS ON THE ENGINE AND THEY DID NOT OFFER ANY ASSISTANCE. I TOOK THE CAR TO A PRIVATE MECHANIC AND WAS CHARGE NEARLY $6000.00 DOLLARS FOR THIS REPAIR. 2) ON 11/09/13, WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS PRIVATELY REPAIRED. THE FAILURE MILEAGE WAS 149,050 AND THE CURRENT MILEAGE WAS 149,347. UPDATED 11/19/13 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532883July 31, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513202May 22, 2013
AIR BAGS
GOT ON FREEWAY DROVE 10 MILES GOT OFF FREEWAY. STOPPED AT LIGHTS IN NORMAL TRAFFIC, GOING 35MPH. THAN ALL OF A SUDDEN LIGHT AND WARNING COMES ON SAYING PASS-RESTRAINT AIR BAG MALFUNCTION. WONT READ MY SEATBELT WHEN I BUCKLE UP NOR WHEN SITTING IN PASSENGER IS SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511472May 11, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
MY VEHICLE JUST SHUT OFF WHILE I WAS DRIVING THIS HAS HAPPENED A TOTAL OF FOUR TIMES WHILE DRIVING AND THREE TIMES TOTAL WHILE IDLE. JUST RECENTLY WHEN THE VEHICLE SHUT OFF I ALMOST GOT REAR ENDED. THE VEHICLE ALSO WOULD NOT START AFTER IT HAD SHUT ITSELF OFF. I TRIED TO START IT BUT IT WOULDN'T TURN OVER. THEN A MESSAGE ON THE THE DISPLAY READ "TRANSMISSION DRIVE FAIL SAFE MALFUNCTION ONLY GEARS P,N,R, D3 AND D5 CAN BE ENGAGED WITHOUT PRESSING THE PARKING BRAKE." AND IT ALSO DISPLAYED SOMETHING ABOUT BATTERY DISCHARGED AND WILL BE DISCONNECTED SOON. THEN I WAS PROMPTED TO "RECHARGE BATTERY" AFTER THE MESSAGE. AFTER THE VEHICLE HAD BEEN SITTING FOR ALMOST AN HOUR I STARTED IT. THERE WEREN'T ANY MESSAGES IN THE DISPLAY ABOUT MALFUNCTIONS OF ANY KIND EVERYTHING WAS CLEARED. I DROVE THE VEHICLE HOME AND TURNED IT OFF AND ON ABOUT FIVE TIMES AND IT STARTED FINE. I ALSO NOTICED THAT WHEN I IDLE MY CAR AND I GET OUT OF THE DRIVERS SEAT OR LIFT OUT OF THE SEAT AND SIT BACK DOWN BOTH TIMES I CAN HEAR THE FUEL PUMP BUZZING FOR ABOUT 1-2 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501373March 5, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 123,000.*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10500904March 1, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION SKIPPED AND JERKED AND FAILED TO SHIFT OUT OF FIRST GEAR. THE DEALER WAS NOTIFIED WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483536November 6, 2012
VEHICLE SPEED CONTROL
ON MANY OCCASIONS AS I APPROACH A STOP RED LIGHT OR STOP SIGN OR STOP IN TRAFFIC THE CAR JERKS FORWARD AS IF I PUSHED DOWN ON THE GAS EVEN THOUGH MY FOOT IS ON THE BRAKE. THE CAR COULD ACTUALLY HIT SOMEONE OR SOMETHING IF MY FOOT WERE NOT ON THE BRAKE. ONCE I START MOVING FORWARD AT ABOUT 35-40 MPH THE CAR STARTS TO ALMOST ACT LIKE IT IS ABOUT TO STALL UNTIL I EITHER SPEED UP OR SLOW DOWN WHICH IS A CONCERN THAT IT MAY STALL OUT IN TRAFFIC AND CAUSE AN ACCIDENT. I HAVE TAKEN THE CAR TO THE DEALER AND THEY HAVE DROVE THE CAR AND THE SAME THING HAS HAPPEN BUT THEY SAY NO CODES COME UP SO THERE IS NOTHING THEY CAN DO. THIS IS UNACCEPTABLE CONSIDERING THE COST OF THIS CAR AND WHAT THEY CHARGE TO RUN THE DIAGNOSTIC CHECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477316September 27, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WAS BLUE SMOKE BEING EMITTED FROM THE TAILPIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PCV VALVE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473900September 5, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463120June 26, 2012
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
MY BMW 745I 2002 WITH "DRIVE BY WIRE" SIX GEAR AUTOMATIC TRANSMISSION DEVELOPED A ROUGH SHIFT, "CLUNK" IN THE LOWER GEAR RANGES. IN THE LOWER GEARS, THE VEHICLE SOMETIMES DOWN SHIFTS UNEXPECTEDLY RESULTING IN A SUDDEN DROP IN SPEED. THIS COULD CAUSE AN ACCIDENT IF SOMEONE WAS FOLLOWING TO CLOSE BEHIND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463066June 25, 2012
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THE BRAKES WOULD NOT RESPOND. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTIC TESTS. THE MECHANICS STATED THAT THE BRAKE VACUUM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED IN A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM). THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT AFFECTED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 08/14/12*LJ THE CONSUMER STATED APPROXIMATELY TWO YEARS AGO, HE TOOK HIS VEHICLE TOT HE DEALER, AFTER HE RECEIVED A RECALL NOTICE. TWO MONTHS BEFORE THE RECALL WAS ISSUED, HE NOTICED HE HAD TO APPLY THE BRAKE A LITTLE HARDER, IN ORDER TO GET THE VEHICLE TO STOP. A LIGHT THEN ILLUMINATED. THE BRAKES WERE REPLACED TWICE. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE BRAKING PROBLEMS. UPDATED 08/16/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456484April 25, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SAFETY INFORMATION MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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