BMW 745i Complaints (2002)

54 consumer complaints on file.

#10168070September 12, 2006
ELECTRICAL SYSTEM
VEHICLE KEEPS SHUTTING DOWN; I WAS DRIVING ON THE BELTWAY GOING 60 MPH AND VEHICLE SHUT DOWN ALMOST CAUSING ACCIDENT, THIS VEHICLE HAS BEEN SERVICED 4 TIMES FOR THIS PROBLEM BMW SERVICE CAN NOT DETECT THE PROBLEM. PLEASE HELP ME THIS VEHICLE IS NOT SAFE TO DRIVE YOU DON'T KNOW WHEN OR WHERE IT WILL SHUT OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107795January 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THERE HAVE BEEN MANY OCCASIONS WHEN THE DOORS ON MY 2002 BMW 745 HAVE FROZEN CLOSED AFTER DRIVING TO A DESTINATION. THIS COULD HAVE RESULTED IN A SERIOUS PROBLEM HAD WE BEEN IN AN ACCIDENT AND NOT BEEN ABLE TO EXIT THE CAR. MYSELF AND MY PASSENGERS COULD HAVE BEEN TRAPPED IN THE CAR. I HAVE ALSO HAD OCCASION WHEN THE DOOR WOULD NOT LATCH AFTER DRIVING TO A DESTINATION. I HAVE MADE NUMEROUS COMPLAINTS TO THE DEALER AND HAVE BEEN TOLD THERE IS NO SOLUTION TO THIS PROBLEM OTHER THAN SPRAYING THE DOOR LATCH WITH SILICONE. THIS ONLY WORKS FOR A SHORT WHILE AND IS INEFFECTIVE IF VERY COLD TEMPERATURES FOLLOW WITHIN A DAY OR TWO OF RAIN OR HAVING THE CAR WASHED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103329November 23, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY:TRUNK LID
DEFECTIVE BRAKES, TRUCK LID, STEERING AND SUSPENSION. WHEN DRIVING VEHICLE TO L WHEN TURNING R AND VICE VERSA. *BF UPON MAKING A RIGHT TURN FROM STOP OR SLOW SPEED WHEN STRAIGHTENING THE VEHICLE TO TRACEL IN A STRAIGHT LINE THE STEERING WHEEL WAS CRANKED TO THE LEFT AND OFF CENTER BY 45 DEGREES. THERE WAS A DELAY IN THE STEERING WHEEL TO RETURN TO A NORMAL POSITION. WHEN DRIVING 55 MPH THE STEERING WHEEL NOTICEABLY FIGHTS THE DRIVER AND ATTEMPTS TO TURN IN THE OPPOSITE DIRECTION OF THE WAY THE CONSUMER IS TURNING. THE VEHICLE OVER STEERS WHEN CHANGING LANES. THE STEERING OFTEN SPINS IN ONE DIRECTION OR THE OTHER WHEN VEHICLE BRAKES ARE ACTIVATED. THE BRAKES GRIND AND SQUEAK. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071520April 26, 2004
ELECTRICAL SYSTEM
THE SAFETY RESTRAINT DEVICE CONTINUOUSLY MALFUNCTIONED, WHICH RESULTED IN THE ENTIRE RESTRAINT SYSTEM, INCLUDING THE AIR BAGS BECOMING INOPERATIVE. DEALERSHIP INDICATED THE THIS MALFUNCTION WAS CAUSED BY A FAILURE IN THE I/DRIVE COMPUTER SYSTEM. DEALERSHIP REPROGRAMED THE COMPUTER DRIVE WHICH ONLY PROVIDED A TEMPORARY SOLUTION TO THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040971September 30, 2003
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
I LEASED THIS VEHICLE JUNE/2002 AND HAVE HAD CONSTANT AGGRAVATION AND FRUSTRATION BY THE NUMEROUS FAILURES OF THIS CAR, THIS CAR HAS BEEN AT THE BMW SERVICE CENTER 6 TIMES IN THE YEAR I HAVE HAD IT -- 3 TIMES FOR THE ENGINE FAILING TO START,LEAVING ME STRANDED AT NIGHT IN UNFAMILLAR AND DANGEROUS AREAS-- 2 TIMES THIS VEHICLE HAD TO BE TOWED TO DEALER AT NIGHT, EACH TIME WAITING MORE THAN 3 HOURS FOR BMW ASSIST TO HAVE A TOW TRUCK COME AND GET CAR -MOST RECENTLY I WAITED MORE THEN 4 HOURS -- I DO NOT FEEL SAFE DRIVING THIS CAR AS I DON'T KNOW WHEN IT WILL BRAKE DOWN AND NOT START. PLEASE HELP ME !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039129September 18, 2003
POWER TRAIN:DRIVELINE
WHILE DECELERATING AT A RED LIGHT OR STOP SIGN, VEHICLE SUDDENLY ACCELERATES, THROWING PASSENGERS AGAINST THE SEATS AND DASHBOARD, BACK AND FORTH. THIS IS AN UNSAFE SITUATION TO BOTH THE DRIVER AND PASSENGERS !. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032039September 2, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE, UNKNOWN OR OTHER
CONSUMER PARKED THE VEHICLE IN THE GARAGE AND ABOUT THREE HOURS LATER SMOKE WAS COMING FROM THE GARAGE. VEHICLE CAUGHT ON FIRE, AND DAMAGED ANOTHER VEHICLE AND THE GARAGE. FIRE DEPARTMENT EXTINGUISHED THE FIRE ,AND DETERMINED THAT FIRE CAME FROM THE BACK OF THE ENGINE. *AK CONSUMER EXPERIENCED OTHER FAILURES WITH THE VEHICLE INCLUDING: FAILURE TO START, 3 RECALLS PERTAINING TO FUEL SYSTEM AND COMPUTER, COMPUTER CRASHED AND ACCESSORIES DIDN'T OPERATE, AND HEAD REST MOVED ON IT'S OWN. *PH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10031547July 30, 2003
ELECTRICAL SYSTEM:IGNITION
GNITION COIL FAILURE RESULTED IN VEHICLE STALLING WHILE DRIVING ON HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022997June 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
VEHICLE HAS HAD MULTIPLE FAILURE OF THE TRANSMISSION, FUEL DELIVERY RELATED MALFUNCTIONS INCLUDING FAILED AND RUPTURE FUEL LINES, MULTIPLE PROBLEMS WITH VARIOUS CONTROLS IN DASH, IT HAS BEEN AT DEALER OVER TEN TIMES DURING THE FIRST YEAR AND IT STILL MALFUNCTIONS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015889April 24, 2003
POWER TRAIN
WHEN DECELERATING VEHICLE MAKES A SUDDEN ACCELERATION INTO TRAFFIC THROWING PASSENGERS AGAINST THE SEATS. MR *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003550January 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, AIR BAGS
I PURCHASE A NEW 745I AND AFTER 10MONTHS OF CONSTANT AGGRAVATION AND FUSTRATION BY THE NUMEROUS FAILURES OF THIS CAR, I WOULD LIKE FOR BMW TO DO SOMETHING ABOUT THIS. MY CAR CONSTANTLY KEEP HAVING ENGINE FAILURE, RECENTLY BMW HAD TO REPLACE THE CYLINDER HEADS (FOR A NEW CAR THIS IS UNACCEPTABLE). I WOULD TO RETURN THIS CAR TO BMW FOR A FAIR EXCHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000689January 2, 2003
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
BRAKES FAILED FOR 2ND TIME IN 2 WEEKS, RESULTING IN FENDER DAMAGE TO 3 VEHICLES; ACCIDENT OCCURED AT 5 MPH. THE SAME FAILURE HAD OCCURED 2 WEEKS EARLIER (WITHOUT ANY DAMAGES), AND THE LOCAL BMW DEALERSHIP "REPAIRED" THE BRAKE WHEEL SENSORS, STATING THIS WAS THE CAUSE OF THE BRAKE FAILURE. THERE WAS NO EMERGENCY BRAKE HANDLE THAT COULD BE USED IN SUCH AN EMERGENCY (ONLY A BUTTON ON THE DASH).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767586September 23, 2002
AIR BAGS
ON 8/9/02, MY CAR'S SEAT BELT AND AIR BAG WARNING LIGHT CAME ON. THE DEALER TOOK THE CAR ON 8/12/02, AND RETURNED IT 8/21/02. MR. MOODY OF LEITH REPORTED THAT THE PROBLEM HAD NOT BEEN RESOLVED BUT AWAITED DELIVERY OF REVISED SOFTWARE IN "A COUPLE OF WEEKS". WHILE THE WARNING MESSAGE WAS NO LONGER POSTED (THEY SAID THEY HAD MERELY EMPTIED THE MEMORY), THEY COULD NOT ASSURE ME THAT THE SAFETY MECHANISMS WERE OPERATING PROPERLY. I HAD THEM PICK UP THE CAR AGAIN, AND THEY STILL COULD NOT ASSURE ME THAT THE EQUIPMENT WAS WORKING PROPERLY. I SPOKE WITH AN FIELD ENGINEER AT BMW (DAN) WHO ASSURRED ME THAT THE PROBLEM (ERROR CODE 9388) WAS A FALSE READING AND THAT THE SAFETY DEVICES WERE OPERATING CORRECTLY. I ASKED THAT THIS BE PUT IN WRITING, GIVEN THAT I HAD ALREADY REC'D SEVERAL DIFFERING INTERPRETATIONS. I HAVE NOW REQUESTED WRITTEN ASURANCE 3 TIMES (ONCE IN WRITING) AND HAVE NOT RECEIVED SUCH CONFIRMATION. HENCE, I DO NOT KNOW IF THIS SAFETY EQUIPMENT IS OPERATING. THE DEALER INDICATED THAT THIS PROBLEM HAS OCCURRED IN OTHER 2002 7.45I'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009885May 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING 20 MPH CONSUMER HEARD A LOUD CLUNKING NOISE, THEN ENGINE STALLED. VEHICLE IS STILL AT DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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