BMW 535i Complaints (2011)

150 consumer complaints on file.

#11132121September 28, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND FROM THE CENTER OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED OIL DRIPPING FROM THE OIL PAN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVE SHAFT AND OIL PAN NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE CV JOINT FRACTURED, WHICH CAUSED THE DAMAGE TO THE OIL PAN. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V067000 (POWER TRAIN) AND THAT THERE WOULD BE NO ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118464August 8, 2018
ENGINE, POWER TRAIN, VISIBILITY/WIPER
I WAS DRIVING MY FAMILY AND MY ENGING CUT OFF ON AND THE CAR WOULD NOT START NOR GO INTO ANY GEAR TOOK IT TO MY MECHANIC AND WAS TOLD THAT MY CAR MIGHT BE ON A RECALL LIST BECAUSE IT JAS REACH OVER 70000MI NOW I DON'T KNOW WHAT TO TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114100July 27, 2018
UNKNOWN OR OTHER
WITH TIME, THE INTERIOR DOOR HANDLE MATERIAL (ON DRIVER AS WELL AS PASSENGER SIDE ON FRONT AND REAR) MELTS / DISINTEGRATES AND IT SEEMS TO BE HARMFUL FOR KIDS TO BE TOUCHING IT AND MAYBE EVEN PLAYING WITH IT WITH A RISK TO BE INGESTING SUCH STICKY SUBSTANCE WHICH KEEPS PEELING. IT IS POTENTIALLY ALSO HARMFUL FOR ADULTS TO BE USING THE VEHICLE (SPECIALLY AN HANDLE WHICH IS USED TO CLOSE AND OPEN THE DOOR) AND THEN BY MISTAKE CONSUMING FOOD ITEMS WITH THAT HAND ' PLEASE REVIEW THIS CASE - IT SEEMS A PREVALENT PROBLEM IN THIS MODEL SYSTEMICALLY RIGHT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-225-860 LEFT SIDE HANDLE PART NUMBER OF BMW - 51-41-7-261-929
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101193June 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY AND HESITATED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF MANHATTAN (555 W 57TH ST, NEW YORK, NY) ON VARIOUS OCCASIONS, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER REPLACED VARIOUS COMPONENTS ON THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098636May 29, 2018
POWER TRAIN
TOOK MY 2011 BMW 535I XDRIVE WITH 68K MILES IN TO GET STATE INSPECTION AT THE BMW DEALERSHIP. I WAS TOLD IT FAILED INSPECTION BECAUSE CV BOOT WAS TORN AND THAT THRUST ROD BUSHING, AXLE AND CV BOOT NEED TO BE REPLACED. THERE IS A SAFETY RECALL THAT ONLY AFFECT 8700 CARS FOR SAME OR SIMILAR PROBLEM. I THINK THE SAFETY RECALL NEEDS TO BE EXPANDED. THE CV BOOTS AND CV JOINTS ARE A KNOWN PROBLEM BY THE DEALERS AND A VERY EXPENSIVE REPAIR. BMW IS HAPPY WITH THE SERVICE REVENUE ... AS LONG AS IT FALLS OUTSIDE THE WARRANTY. TALKING A VERY EXPENSIVE REPAIR FOR SOMETHING BMW KNOWS ABOUT ... OH AND YEAH "IF THE CV JOINT BREAKS THE VEHICLE MAY HAVE A LOSS OF PROPULSION, INCREASING THE RISK OF A CRASH" (SAFETY BULLETIN 17V067000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091925May 4, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT THERE WAS AN EXTREME AMOUNT OF CONDENSATION IN THE DRIVER'S SIDE HEADLAMP. GRAYSON BMW (10671 PARKSIDE DR., KNOXVILLE, TN 37922, (865) 693-4555) DIAGNOSED THAT THE HEADLAMPS NEEDED TO BE REPLACED AT A COST OF $8,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091372May 2, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091373May 2, 2018
FUEL/PROPULSION SYSTEM
(THIS COMPLAINT IS BEING MARKED FOR DELETION; DUPLICATE OF 11091372) TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE "FUEL MALFUNCTION" WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF ARLINGTON IN ARLINGTON, TEXAS) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP AND THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,196.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072228February 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 535I. WHILE THE CONTACT'S VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE ENGINE'S PLASTIC OIL FILTER HOUSING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. LATER, WHILE DRIVING, A MESSAGE DISPLAYED INDICATING THAT THE ENGINE EXPERIENCED A FAILURE. THE VEHICLE WAS TOWED TO CASEY BMW (12861 JEFFERSON AVE, NEWPORT NEWS, VA) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SOON AFTER THE REPAIR, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS DISCOVERED THAT OIL HAD LEAKED FROM THE PLASTIC OIL FILTER HOUSING ONTO THE ENGINE PULLEY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING UNIT AND THE ENGINE PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 73,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11065521January 28, 2018
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER 16V746; IN-TANK FUEL PUMP: THIS FUEL PUMP CONSIST OF 2 PARTS: A HIGH PRESSURE FUEL PUMP (HPFP) AND A LOW PRESSURE FUEL PUMP (LPFP). AFTER CONTACTING BMW PACIFIC IN GLENDALE ,CA. I WAS TOLD THAT THEY WILL REPLACE THE LOW PRESSURE FUEL PUMP ONLY. MY QUESTION: IS IT ONLY ONE PART OF THE FUEL PUMP INCLUDED IN THIS RECALL??? AFTER CONTACTING MY MECHANIC (A BMW EX MASTER TECHNICIAN EMPLOYEE), I AM CONCERNED THAT NOT REPLACING THE WHOLE UNIT (HPFP AND LPFP UNIT FUEL PUMP) WILL KEEP THE PROBLEM ALIVE AND IT WILL GIVE THE FALSE IMPRESSION THAT THE PROBLEM WAS TAKEN CARE OF..... MY CAR HAS SHOWN UNEVEN START UPS IN THE MORNING AND ENGINE CODES RELATED THE FUEL PUMP MALFUNCTION. THIS INCLUDE IN MOTION AND STATIONARY....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061260January 8, 2018
POWER TRAIN
MY BMW HAS ABOUT 75K MILES ON IT. I WAS DRIVING IT ONE DAY AFTER WORK AND ALL OF A SUDDEN THE CAR STALLED ON THE HIGHWAY. CAR DID NOT SHUT DOWN OR ANYTHING BUT LOSS OF POWER, IT'S LIKE MY VEHICLE WENT INTO NEUTRAL GEAR, I STEPPED ON THE GAS AND THE CAR WILL NOT MOVE. THIS ALMOST RESULTED IN A FATAL CRASH. 'DRIVETRAN MALFUNCTION' CAME ON THE DASHBOARD. THIS IS VERY WEIRD FOR A CAR THAT ONLY HAS 75K MILES ON IT. I HAVEN'T HAD ANY ISSUES PRIOR TO THIS, CAR COMPLETELY STALLED WHILE I WAS DRIVING IT, I THANK GOD I WAS IN THE PROCESS OF EXITING OFF THE HIGHWAY, OTHER WISE I WOULD'VE HAD A VERY FATAL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056658December 26, 2017
STRUCTURE:BODY
OCCASIONALLY DRIVER'S DOOR CANNOT BE UNLOCKED AND OPENED FROM INSIDE USING REGULAR DOOR LATCH, THUS TRAPPING THE DRIVER IN VEHICLE. DOOR WILL HOWEVER UNLOCK IF THE LOCK/UNLOCK BUTTON ON THE DASH IS PRESSED. THIS HAPPENS ABOUT ONE IN EVERY EIGHT TO TEN TIMES OF OPENING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055579December 19, 2017
ENGINE
OUR 2011 BMW 535I EXPERIENCED A FAILURE OF THE VANOS BOLTS WHICH MADE THE CAR INOPERABLE AND REQUIRED A $5,000 REPAIR. RESEARCH REVEALED THAT BMW RECALLED APPROXIMATELY 165,000 CARS MANUFACTURED IN THE SAME TIME FRAME AS OUR CAR FOR THE SAME PROBLEM AND EXTENDED THE WARRANTY FOR MANY OTHERS. WHEN WE CONTACTED BMW NORTH AMERICA ABOUT THE REPAIR COST THEY WOULD PROVIDE NO INFORMATION ABOUT WHY OUR CAR WAS NOT INCLUDED IN THE RECALL/EXTENDED WARRANTY. WE WOULD LIKE TO KNOW WHICH CARS WERE RECALLED BY BMW AND BETTER UNDERSTAND WHY OUR CAR WAS EXCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043150November 4, 2017
POWER TRAIN
CAR SHOWS ERROR OF DRIVETRAIN MALFUNCTION AND THE CAR STARTS TO SHAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043149November 4, 2017
ENGINE
THERE ARE WIRES ON THE ENGINE THAT ARE CRACKING AND WAS TOLD BY THE BMW DEALER THAT THIS CAN CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020069August 28, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE HAD TO WAIT FOR ANOTHER NOTICED AND HAD NO DATE WHEN THE RECALL REMEDY PART WILL BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015282August 15, 2017
FUEL/PROPULSION SYSTEM
BMW RECALL CAMPAIGN NO. 16V-746 IN-TANK FUEL PUMP. BMW AG HAS DECIDED THAT THE ABOVE FUEL TANK LISTED ABOVE IS DEFECTIVE WHICH RELATES TO MOTOR VEHICLE SAFETY. THIS NOTICE WAS SENT IN DECEMBER OF 2016, WHICH STATED THE PARTS WERE UNAVAILABLE. ALTHOUGH, THE LETTER STATED I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE. IT IS NOW EIGHT MONTHS INTO YEAR 2017 WITHOUT THIS ISSUE BEING RESOLVED. ALSO, OVER TIME, THE FUEL PUMP CONNECTOR CAN BECOME DAMAGED. IF THIS HAPPENS, A FOUL ODOR MAY BE NOTICED. THIS COULD ALSO LEAD TO A FUEL LEAK DURING FUELING, OR WHEN CORNERING WHILE DRIVING. THE FUEL PUMP COULD ALSO STOP WORKING AND LEAD TO A NO START OR STALLING CONDITION. WE HAVE NOTICED, A FAINT GAS ODOR AND SLIGHT STALLING WITH THE VEHICLE, ESPECIALLY WITH STARTING AND TAKING OFF. THIS HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. WHEN THE CAR WAS SERVICED BY BMW SPECIALIST, WE WERE ENCOURAGED TO GET THE FUEL PUMP REPLACED IN A TIMELY MANNER DUE TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015366August 15, 2017
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2011 BMW 535I US. WHILE DRIVING OVER 40 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL TO BRING THE SPEED DOWN TO 30 MPH, BUT THE SHAKING BECAME AGGRESSIVE. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE SHAKING CONTINUED. THE CONTACT ALSO MENTIONED THAT HE HEARD A CLICKING NOISE COMING FROM THE WHEELS, BUT COULD NOT DETERMINE IF IT WAS THE FRONT OR REAR WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 94,712.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015263August 14, 2017
UNKNOWN OR OTHER
I PURCHASED THIS CAR 2 MONTHS AGO. TODAY MY WIFE WHEN OUT WITH MY 14 AND 4 YEARS OLD DAUGHTERS AND THE CAR LOST POWER AND SHUT DOWN WHILE DRIVING AT AROUND 60 MPH IN THE HIGHWAY. THANKFULLY THEY ARE OK. BUT THE CAR HAD TO BE TOWED. IT STARTS BUT DIES WITHIN SECONDS NO IDEA WHAT THE PROBLEM IS BUT I FOUND THAT LOTS OF PEOPLE HAVE HAD THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011930August 1, 2017
FUEL/PROPULSION SYSTEM
DRIVE TRAIN MALFUNCTION & CHECK ENGINE LIGHT CAME ON. SCANNED CODE CAME BACK AS P0087 WHICH TRANSLATE TO "LOW FUEL RAIL PRESSURE". ZEIGLER BMW OF 11030 W 159TH ST, ORLAND PARK, IL 60467 STATES REMEDY IS UNAVAILABLE HOWEVER THEY WANT TO CHARGE ME $167.00 TO DIAGNOSE IT. TOLD ME TO WAIT FOR LETTER STATING REMEDY IS READY. $60K CAR I CANT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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