BMW 335xi Complaints

154 consumer complaints on file.

#11160981December 12, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE CONTACT CALLED BMW OF GREENWICH AND BMW OF MAMARONECK AT 914-881-3600 (LOCATED AT 110 MIDLAND AVE, PORT CHESTER, NY 10573) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150160November 8, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER SEAT DETECTION MEANT TO DISABLE THE AIR BAG FOR A CHILD DOES NOT WORK PROPERLY. THE "AIR BAG OFF" LIGHT DOES NOT ILLUMINATE WHILE MY 55 LB CHILD SITS IN THE SEAT. INFREQUENTLY, THE LIGHT WILL ILLUMINATE BRIEFLY WHILE SHE IS IN THE SEAT, AND THEN GO DARK AGAIN. ATTEMPTING TO TEST THE SEAT SENSORS, I USED A SACK OF 20 LB POTATOES PLACED BOTH DIRECTLY ON THE PASSENGER SEAT, AND IN A CAR SEAT. IN BOTH CASES, THE SEAT WOULD INCONSISTENTLY DETECT THE "CHILD" AND ILLUMINATE THE "AIR BAG OFF" LIGHT, AND SOMETIMES WOULD NOT. SOMETIMES IT WOULD DETECT THE "CHILD" INITIALLY AFTER ENGINE START UP AND SUBSEQUENTLY THE LIGHT WOULD GO DIM.OTHER TIMES THE LIGHT WOULD CYCLE ON AND OFF AT ENGINE START UP (NORMAL BULB CHECK) AND REMAIN OFF AT ENGINE START UP -- I.E., NOT DETECTED -- BUT IF THE SACK OF POTATOES WAS LIFTED OFF THE SEAT AND PLACED BACK DOWN, OR IF PRESSURE WAS MANUALLY APPLIED NEXT TO THE POTATOES ON THE CAR SEAT, THE "AIR BAG OFF" LIGHT WOULD ILLUMINATE AND DETECTION WOULD TRIGGER. THESE RESULTS WERE CONFIRMED BOTH SITTING IN DRIVEWAY IN NEUTRAL, AND OPERATING AT LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139869October 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE DEALER (INTERNATIONAL BMW, 2400 S 108TH STREET, WEST ALLIS, WI 53227, 414-543-3000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130777September 22, 2018
ELECTRICAL SYSTEM
AFTER ALMOST A YEAR, BMW IS STILL NOT READY TO 'REMEDY' AND PROVIDE A FIX FOR SAFETY RECALL 17V-676 (BLOWER MOTOR WIRING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112380July 19, 2018
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL* THE CONTACT OWNED A 2008 BMW 335XI. WHILE THE VEHICLE WAS PARKED, SMOKE WAS NOTICED COMING FROM THE DASHBOARD. THE CONTACT ALSO NOTICED THAT THE BOTTOM OF THE DASHBOARD ON THE FRONT PASSENGER SIDE WAS ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES AS THE VEHICLE BECAME ENGULFED IN FLAMES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY'S TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,889.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11097717May 23, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
BLOWER MOTOR RECALL. MY BMW CAUGHT ON FIRE ON 5/17/2018. I BELIEVE IT MAY BE RELATED TO THE CURRENT RECALL CONCERNING ENGINE FIRES IN SEVERAL MODEL LINES. IT WAS PARKED IN MY DRIVEWAY. HAD BEEN TURNED OFF FOR OVER 1 1/2 HOURS. DAMAGE WAS PRIMARILY ISOLATED TO THE FRONT AND REAR. FIRE DEPARTMENT WAS CALLED AND ARRIVED WITHIN 3 MINUTES TO EXTINGUISH THE FIRE. COMMENTS MADE BY ARSON INVESTIGATORS WERE ODD BURN PATTERNS. FIRST THOUGHT WAS ELECTRICAL RELATED FIRE. THEY HAD TO CALL BACK FIRE FIGHTERS DUE TO WORRY THE BATTERY WOULD REIGNITE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11091941May 4, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
IN A LEFT-HAND TURNING LANE OF A CITY STREET, INTENDING TO MAKE A LEFT TURN ON A GREEN LIGHT AT A CONTROLLED INTERSECTION, MY CAR WAS STATIONARY AT IDLE & IN NEUTRAL AT A COMPLETE STOP UNTIL ON-COMING TRAFFIC CLEARED INTERSECTION. FROM A DEAD STOP IN 1ST GEAR (STICK SHIFT), I STARTED A LEFT TURN - SUDDENLY, UNEXPECTEDLY & UNINTENTIONALLY THE VEHICLE RAPIDLY & UNCONTROLLABLY ACCELERATED TO 30 TO 40 MPH. I CLUTCHED OUT OF GEAR, SLAMMED ON THE BREAKS, BUT COULD NOT SLOW THE VEHICLE. THE VEHICLE SUBSEQUENTLY JUMPED A CURB AND COLLIDED HEAD-ON WITH A TELEPHONE POLE. SEAT BELT WORKED AND AIR BAG DEPLOYED. CAR WAS TOWED. I WAS TRANSPORTED BY EMS TO AN EMERGENCY ROOM TO EVALUATE FOR INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11090442April 27, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
I TOOK MY CAR INTO BMW FOR 2 RECALLS AFTER WAITING 2 MONTHS FOR THE PARTS AFTER 6 HRS HAD PASSED THEY CLAIMED TO HAVE THE WRONG PARTS ,WHEN I WENT TO PICK UP MY CAR IT HAD NO POWER I COULDN'T DRIVE IT HOME .I PAID $147 FOR DIAGNOSTIC THAT WAS SUPPOSED TO BE COMPLIMENTARY AND A REPAIR BILL OF $3,478.25 APRIL 20 20018 . LAST YEAR I HAD TO REPLACE THE AXLE DO IT NOT TWISTING LIKE A WASH RAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083362April 5, 2018
ELECTRICAL SYSTEM
CAR WAS PARKED SEVERAL HOURS AFTER DRIVING IT. NOTICED DISCOLORATION ON WINDOWS. SMOKE IN INTERIOR, FIRE BURNED DASHBOARD, BLOWER MOTOR FELL OUT. NOTE: I FOUND AN EXISTING RECALL, 17V676, OCTOBER 2017, BUT NO RECALL LETTER WAS RECEIVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11083211April 4, 2018
ELECTRICAL SYSTEM
OCTOBER 25, 2017 | RECALL CAMPAIGN NO. 17V-676 BLOWER MOTOR WIRING TO DATE THERE IS STILL NO REMEDY FOR THIS RECALL ISSUED 5 MONTHS AGO. I'M NOT SURE WHAT CONSTITUTES A 'REASONABLE PERIOD OF TIME' FOR A RECALL LIKE THIS BUT IT SEEMS LIKE IT HAS BEEN A WHILE, ESPECIALLY FOR A RECALL THAT COULD POTENTIALLY CAUSE A FIRE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078583March 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS EXPERIENCING THE INFAMOUS HPFP FAILURE. THE CODE THROWN IS P2AAF (FUEL PUMP PLAUSABILITY) AND P29F2 (HIGH-PRESSURE FUEL SYSTEM, FUEL PRESSURE). WHEN STARTING THE CAR, THE ENGINE SHAKES, RUMBLES AND ALMOST DIES, ERRATIC IDLE...I HAVE TO REV UP THE ENGINE FOR A FEW MINUTES TO KEEP IDLE STABLE. THE CHECK ENGINE LIGHT AND SES LIGHT COMES ON. IT HAS REDUCED POWER, I CAN NOT ACCELERATE QUICKLY ANY MORE. I SEE PEOPLE BEHIND ME MOVE OVER EVERYTIME I GO FROM A STOP. I TOOK THE CAR TO BMW RECENTLY AND THEY FOUND $8,800 WORTH OF REPAIR COST ON THE VEHICLE. I WAS TOLD THE HPFP NEEDS TO BE REPLACED BUT IT IS OUT OF WARRANTY SINCE THE CAR IS 10 YEARS OLD AND PAST 120,000 MILES. THEY WOULD NOT REPLACE IT FOR FREE. I WAS ALSO TOLD THAT THE PUMP WAS REPLACED A FEW TIMES BEFORE. I THINK I AM THE SECOND OWNER OF THE CAR. I PURCHASED IT IN 2/2013. ROUGHLY 3 YEARS AGO, THE CAR'S ENGINE SHUTDOWN WHILE I WAS IN THE MIDDLE OF THE HIGHWAY. I WAS ABLE TO KEEP IT GOING ABOUT 4 MILES AN HOUR AND PULLED OVER. I WAS TOLD THE LOW PRESSURE FUEL PUMP WAS REPLACED UNDER CPO WARRANTY TO GET THE CAR WORKING AGAIN. THIS CAR IS A DANGER TO ME AND MY KIDS. I THINK THE HPFP SHOULD BE REPLACED FREE OF CHARGE IF THE SYMPTOMS EXIST, NO MATTER IF THEIR WARRANTY HAS EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066551February 1, 2018
UNKNOWN OR OTHER
DOOR SOMETIMES DOES NOT UNLOCK FROM THE INSIDE. NORMALLY A DOUBLE PULL ON THE INTERIOR HANDLE WILL UNLOCK AND OPEN THE DOOR. BUT SOMETIMES IT WILL NOT UNLOCK (THE HANDLE FEELS STUCK AND CAN'T BE FULLY PULLED) AND REQUIRES PRESSING THE ELECTRONIC CENTRAL LOCKING SWITCH. NOT SAFE IF THERE IS AN ELECTRICAL FAILURE. I HAVE A VIDEO BUT CANT UPLOAD IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058012January 2, 2018
ENGINE
TL* THE CONTACT OWNED A 2008 BMW 335XI. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT OCCUPIED. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE CONTACT STATED THAT SHE WAS AWAITING A PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11048686November 27, 2017
ELECTRICAL SYSTEM
I RECEIVED A LETTER IN THE MAIL THAT THERE MAY BE A RECALL ON THE AIRBAGS IN MY CAR. I USED THE WEBSITE GIVEN TO CHECK FOR ANY RECALLS. IT SAID THE BLOWER MOTOR ON MY CAR HAS A RECALL NOTICE AND I NEEDED TO CALL MY LOCAL DEALERSHIP. I CALLED AND THEY CHECKED THEIR DATA BASE AND VERIFIED MY CAR INDEED DOES HAVE A RECALL THAT COULD POTINTIALLY CAUSE FIRE. HOWEVER BMW USA HAS NOT PROVIDED REPLACEMENT PARTS. SO THEY WOULD NOT BE ABLE TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047921November 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045727November 13, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE OF A FINAL REMEDY IN JULY 2017. I HAVE BEEN ON A WAITING LIST FOR WITH A BMW DEALERSHIP FOR MONTHS, WHO KEEPS TELLING ME THEY ARE STILL WAITING ON THE PART FROM BMW N.A. THE DEALERSHIPS (FAIRFAX, VA AND ALEXANDRIA, VA) ARE TELLING ME THAT BMW N.A. IS THE REASON FOR THE DELAY. THEY ARE SIMPLY NOT GETTING THE PARTS IN A "REASONABLE" PERIOD OF TIME. HOW LONG IS A "REASONABLE" PERIOD OF TIME? A YEAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043637November 6, 2017
UNKNOWN OR OTHER
MOTOR SYSTEM CONNECTORS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043170November 4, 2017
UNKNOWN OR OTHER
VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR 20 MINUTES IN A MALL PARKING LOT. VEHICLE WAS DESTROYED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11042608November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SCHOMP BMW, HIGHLANDS RANCH, CO, 303-730-1300) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032942October 11, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED MY LETTER IN SEPTEMBER 2017 THAT BMW HAS THE PARTS TO REPLACE THE AIRBAG AND TO CALL IMMEDIATELY TO SCHEDULE THIS REPAIR. I CALLED AND WAS TOLD THAT IT WOULD TAKE 4-8 WEEKS TO GET THE PARTS AND THEN I COULD SCHEDULE AN APPOINTMENT. GIVEN THAT THIS IS A SERIOUS SAFETY RECALL, I AM SHOCKED THAT IT HAS TAKEN THIS LONG TO EVEN BE NOTIFIED THAT THE REPAIR CAN FINALLY BE DONE (WHEN INFORMATION ABOUT DEATHS FROM THESE AIRBAGS HAS BEEN AVAILABLE FOR MORE THAN A YEAR). I HAVE ASKED FOR MORE THAN A YEAR TO GET THIS FIXED. NOW I GET A LETTER THAT BMW CAN MAKE THE REPAIR, BUT IT WILL BE MORE THAN ONE MONTH AND MAYBE TWO MORE MONTHS BEFORE THIS CAN BE DONE. WHAT OVERSIGHT DO YOU HAVE TO ENSURE THAT BMW AND OTHERS ARE GETTING THESE REPAIRS DONE IN A TIMELY FASHION. THANK YOU. [XXX] ARLINGTON,VIRGINIA *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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