BMW 335i Complaints

831 consumer complaints on file.

#10497936February 12, 2013
ENGINE
THIS INCIDENT HAS HAPPENED BEFORE WHILE MY CAR WAS STILL UNDER WARRANTY. THERE WAS A RECALL ON THIS ISSUE,. HOWEVER, I ONLY COME TO KNOW ABOUT THE RECALL WHEN THE PROBLEM EXISTED. I WOULD CHECK WITH YOUR SERVICE ADVISER BECAUSE BMW SEEMS TO BE HIDING THIS ISSUE! THIS IS THE 1ST INCIDENT AFTER BRINGING IN MY CAR FOR SIMILAR ISSUE AND 2ND TIME HAPPENING TO MY CAR. DRIVING DOWN THE STREET AT ABOUT 15 MILES/HR AND STOPPED AT A RED LIGHT. THE CAR STARTED SHAKING WHEN I PRESSED ON THE GAS AND WOULDN'T MOVE FORWARD SMOOTHLY; FELT LIKE A CAR BREAKING DOWN. DRIVE ABOUT 1 BLOCK DOWN (TO THE NEXT LIGHT), THE CAR IS STILL SHAKING AND CAN'T DOESN'T MOVE. THE CAR CONTINUE TO SHAKE VICIOUSLY AS I WAS PARKED AT A RED LIGHT, SO I DECIDED TO TURN AWAY FROM MAIN STREET TO STOP. THE CAR DIDN'T REALLY MOVE, JUST GLIDED. STOPPED THE CAR COMPLETELY AND RESTARTED IT. AFTER RESTARTING THE CAR, THE CAR WAS BACK TO NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497926February 12, 2013
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 75 MILES/HR, THE ENGINE SUDDENLY DROPPED DOWN SPEED DRASTICALLY (FELT LIKE SOMEONE DOWN SHIFTED THE CAR) AND STARTED TO SHAKE AND RUMBLE. TRY TO STEP ON THE GAS, BUT THE CAR WON'T RESPOND IN SPEEDING CAR; TRY TO STEP ON THE BREAK, THE CAR WON'T STOP EITHER. COMPLETELY LOST CONTROL OF THE CAR FOR ABOUT 5 SECONDS. THEN, THE CAR SUDDENLY SHIFTED BACK IT IT'S NORMAL GEAR AND WAS ABLE TO DRIVE NORMALLY. READ THE TEMPERATURE OF THE ENGINE OIL, THE TEMPERATURE WAS ON "0". THIS IS THE 2ND INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495821February 6, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2007 BMW 335I. CONSUMER WRITES IN REGARDS TO ACTUATOR FAILURE WHICH CAUSED THE CIRCUIT BREAKER TO PERMANENTLY LOCK VEHICLE DOORS. *SMD THE CONSUMER STATED AFTER HE ARRIVED AT HIS DESTINATION, HE ATTEMPTED TO OPEN THE DOOR, BUT IT FAILED TO OPEN. THEN, HE ATTEMPTED TO USE THE DOOR HANDLE TO EXIT FROM THE VEHICLE, BUT THAT FAILED TO OPEN THE DOOR AS WELL. AFTER APPLYING ALL PRACTICAL OPTIONS TO EXIT THE VEHICLE, SUCH AS USING THE MANUAL DOOR RELEASE, INTERNAL AND EXTERNAL DOOR HANDLE, AND USING THE CENTRAL LOCKING MECHANISM, ALL THE DOORS FAILED TO OPEN. HE HAD TO ROLL DOWN THE WINDOW AND CLIMB OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493152January 16, 2013
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, AIR BAGS:FRONTAL, SEAT BELTS:FRONT
VEHICLE IS NOT ALLOWED RECALL SINCE VIN# DOES NOT APPLY HOWEVER ALL THINGS WRONG WITH VEHICLE ARE EXACTLY WHAT CAN BE FOUND UNDER RECALLS: NHTSA CAMPAIGN ID NUMBERS 12E029000,09V257000, 09V257000. BMW FAIRFAX AND BMW NORTH AMERICA STATE RECALL CANNOT BE PROCESSED BECAUSE MY VIN DOES NOT APPLY. IT IS BOTHERSOME TO KNOW THAT I AM EXPERIENCING ONLY THESE 3 PROBLEMS THAT SO HAPPEN TO BE THE ONLY ERRORS AND ALL 3 ARE ON THE RECALL LIST FOR MY MAKE, MODEL, AND YEAR. PERHAPS IF MORE VEHICLES WITH MY PART NUMBERS COME FORWARD THEN MAYBE BMW CAN OWN UP AND ACTUALLY HELP CURRENT BMW OWNERS WITH THESE MALFUNCTIONS INSTEAD OF FORCING CUSTOMERS TO PAY OUT OF POCKET ON KNOWN BMW RECALLS AND MALFUNCTIONS. THE ERRORS ARE ENGING AND ENGING COOLING: COOLING SYSTEM: FAN, SEAT BELTS: FRONT, AND AIR BAGS:FRONTAL. IF YOU ARE HAVING ISSUES WITH BMW AND THEM NOT BUDGING ON YOUR MALFUNCTIONS THAT HIT THE RECALLS PLEASE STEP FORWARD BECAUSE BMW NEEDS TO CORRECT THEIR MALFUNCTIONS AND NOT LET US PAY OUT OF POCKET ON SOMETHING PUT TOGETHER IMPROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491572January 6, 2013
POWER TRAIN
I AM VERY HAPPY TO SEE YOUR ORGANIZATION TAKING AN INTEREST IN THIS ISSUE. THIS IS A DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WHEN YOU SLOW DOWN- LIKE FOR A TURN, BUT DO NOT COME TO A COMPLETE STOP. THE DCT TRANSMISSION SEEMS TO HAVE TROUBLE FIGURING OUT WHAT GEAR TO SELECT BECAUSE WHEN YOU STEP ON THE GAS TO ACCELERATE, THERE IS A VERY SIGNIFICANT DELAY IN THE ONSET OF POWER- UP TO 2-3 SECONDS. BY THIS TIME, THE DRIVER IS USUALLY REALLY DIGGING INTO THE THROTTLE. THE TRANSMISSION FINALLY PICKS A GEAR, WHICH RESULTS IN THE CAR SUDDENLY LURCHING FORWARD, SOMETIMES INVOKING THE ANTI-SKIP CONTROL. THE DANGER IN THIS BEHAVIOR OCCURS WHEN MAKING A TURN INTO ON-COMING TRAFFIC AFTER SLOWING DOWN TO AROUND 10-15 MPH. AFTER THE TURN, THE CAR IS POSITIONED IN THE TRAFFIC LANE, BUT YOU HAVE NO POWER TO ACCELERATE INTO THE FLOW OF TRAFFIC. THE ONCOMING CARS ARE NOW CLOSING IN ON YOUR CAR AT A FAST RATE, AND YOU'RE BASICALLY STUCK. THIS SITUATION IS MOST PRONOUNCED IN THE "AUTO" MODE OF THE DCT TRANSMISSION, BUT ALSO OCCURS TO A LESSER DEGREE WHILE IN THE MANUAL MODE WHEN YOU SELECT SECOND GEAR IN PREPARATION FOR THE TURN. IT IS ALSO VERY REPEATABLE IN BOTH MODES. THESE PROBLEMS STARTED OCCURRING AFTER A PREVIOUS RECALL ON THIS TRANSMISSION WHERE THE ENGINE WOULD STALL UNDER HARD BRAKING OR NOT SHIFT UNDER HARD BRAKING. THE RECALL FIXED THAT PROBLEM, BUT INTRODUCED THIS PROBLEM, WHICH OCCURS ALMOST EVERY DAY WHEREAS THE PREVIOUS PROBLEM ONLY OCCURRED DURING A SPECIFIC SITUATION. THANK YOU FOR LOOKING INTO MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488998December 17, 2012
FUEL SYSTEM, GASOLINE, ENGINE
I HAVE OWNED THIS 2007 335I FOR 2 1/2 YEARS. I AM A 59 YEAR OLD FEMALE THAT DRIVES VERY CONSERVATIVELY. IN THE 2 1/2 YEARS THAT I HAVE OWNED THIS VEHICLE, THE FUEL PUMP HAS BEEN REPLACED TWICE. FOUR MONTHS AGO THE INJECTORS HAD TO BE REPLACED AND THIS PAST FRIDAY THE ELECTRONIC WATER PUMP AND ELECTRONIC THERMOSTAT HAD TO BE REPLACED. NOT TYPICAL OF ANY BMW I HAVE OWNED IN THE PAST 12-15 YEARS. I CONTACTED OUR LOCAL BMW DEALERSHIP AND THEY KNEW OF NO PROBLEMS WITH THIS PARTICULAR MODEL. I CONTACTED BMW TODAY REGARDING THIS MODEL AND THEY TOOK THE INFORMATION FOR REVIEW WHICH TO ME MEANS FILE 13. BMW KNOWS THERE IS A PROBLEM WITH THE WATER PUMPS AND THE THERMOSTATS ON THIS PARTICULAR MODEL AND THEY CHOOSE TO DO NOTHING ABOUT IT. THEY ALSO KNOW THERE IS A PROBLEM WITH THE INJECTORS AND THEY CHOOSE TO DO NOTHING. I WAS TOLD THAT THE NHTSA MAKES THE DETERMINATION ON ALL RECALLS NOT THE INDIVIDUAL CAR MAKERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486473November 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 335I COUPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AS THE ENGINE MALFUNCTION REDUCE POWER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT SHE NEEDED TO TURN THE VEHICLE OFF FOR 15 MINUTES TO CORRECT THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ALLOWED IT TO SIT BEFORE RESTARTING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY FOR SEVERAL WEEKS BEFORE THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483284November 4, 2012
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
I WAS UNABLE TO UNLOCK THE DRIVER'S SIDE DOOR. I HAD TO SLIDE OVER TO THE PASSENGER SIDE DOOR. THERE IS A BMW SIB#: 51-19-07. I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL GIVEN THE FACT OF THE POSSIBILITY OF THE DRIVER OR A PASSENGER BEING TRAPPED INSIDE THE CAR. I HAVE SAVED BOTH DOOR LOCKS THAT MALFUNCTIONED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481536October 23, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOORS WILL NOT UNLOCK. THE LIGHTS FLASH ON THE OUTSIDE BUT EVEN WHEN PUSHING THE UNLOCK BUTTON FROM THE INSIDE OF THE CAR THE DOORS STAY LOCKED. I'M BEING TOLD IT IS A FUSE, BUT LITERALLY NONE OF THE DOORS WILL LOCK OR UNLOCK. THE ONLY WAY I WAS ABLE TO EXIT MY CAR WAS BY CRAWLING OUT OF MY WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476814September 24, 2012
ELECTRICAL SYSTEM
KEY FOB WILL NOT UNLOCK DOORS. VALET KEY GETS YOU INTO THE DRIVERS DOOR, BUT THE OTHER DOORS WILL NOT UNLOCK BY ANY MEANS, EITHER BY PULLING THE HANDLE OR BY OPERATING THE INTERIOR UNLOCK SWITCH. IN AN ACCIDENT THAT MIGHT DISABLE THE DOOR UNLOCK FUNCTION, 3 OF THE 4 COULD NOT BE OPENED FOR EXIT PURPOSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476509September 19, 2012
FUEL/PROPULSION SYSTEM, ENGINE
HIGH PRESSURE FUEL PUMP FAILED ON FREEWAY CAUSING IMMEDIATE LOSS OF 70% OF POWER. DEALERSHIP IS ALSO SAYING THAT FUEL INJECTORS ARE FAULTY. AFTER LOOKING THROUGH DIFFERENT INTERNET WEBSITES IT SEEMS TO BE A COMMON PROBLEM IN EARLY 335I MODELS. ALMOST CRASHED BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475086September 11, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
ONE OF THE ELECTRIC DOOR LOCK ACTUATORS FAILED AND CAUSED A FUSE TO BLOW. WHEN THIS OCCURRED THE DRIVER DOOR COULD ONLY BE UNLOCKED WITH THE METAL KEY AND NOT BY THE ELECTRONIC LOCK REMOTE. WHAT WAS SO DANGEROUS IS THAT NONE OF THE OTHER 3 PASSENGER DOORS COULD BE OPENED EITHER FROM OUTSIDE OR EVEN FROM THE INSIDE WITH THE DOOR HANDLE. ESSENTIALLY ALL THE PASSENGERS WERE TRAPPED IN THE CAR AND HAD TO CLIMB OUT THROUGH THE DRIVER DOOR WHICH COULD BE OPENED FROM THE INSIDE WITH THE DOOR HANDLE. HAD THERE BEEN AN ACCIDENT OR FIRE OR OTHER EMERGENCY IT COULD HAVE TAKEN TOO LONG TO EXIT THE VEHICLE. THE 3 PASSENGER DOORS DID NOT BEGIN WORKING UNTIL THE FUSE AND DOOR LOCK ACTUATOR WAS REPLACED AT A COST OF NEARLY $700. BMW IS AWARE OF THIS PROBLEM. SI B51 19 07 FACTORY SERVICE BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474579September 10, 2012
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER IN EFFORT TO MAKE A FORMAL COMPLAINT REGARDING A KNOWN SAFETY ISSUE OCCURRING ON CERTAIN BMW VEHICLES. ON FRIDAY, AUGUST 31ST, I HAD TAKEN MY CAR (2008, 335I) TO THE DEALER FOR AN OIL CHANGE. WHILE LEAVING THE DEALERSHIP, I NOTICED ALL MY SETTINGS WERE LOST. LATER, WITHIN THE HOUR, I NOTICED THAT I COULD NO LONGER UNLOCK THE DOORS WITH THE REMOTE DOOR OPENER OR FROM WITHIN THE VEHICLE. I COULD ONLY ENTER AND EXIT (VIA THE DRIVER DOOR) USING THE MANUAL KEY. IN ATTEMPTING TO DIAGNOSE THE PROBLEM, I HAD REVIEWED NUMEROUS SITES/BLOGS AND DISCOVERED THIS IS KNOWN ISSUE WITH THE ACTUATOR CAUSING A FUSE TO CONTINUE TO BLOW. I HAD TAKEN MY CAR BACK TO THE DEALERSHIP ON TUESDAY (9/4). THEY WERE TOO BUSY TO SCHEDULE ME THE NEXT DAY. ON TUESDAY, THE DEALERSHIP CONFIRMED THE PROBLEM WITH THE DOOR LOCK ACTUATOR (AS MANY HAVE REPORTED). THE DEALERSHIP ALSO CONFIRMED THERE HAVE BEEN A LOT OF COMPLAINTS. I AM VERY SURPRISED THERE HAS NOT BEEN A RECALL FOR THIS PROBLEM. THIS DEFECT IS A SERIOUS SAFETY ISSUE. INCASE OF AN ACCIDENT, WATER HAZARD AND/OR FIRE, ONLY THE DRIVER IS ABLE TO EXIT THE VEHICLE. ALL OTHER PASSENGERS WOULD HAVE TO CLIMB OVER THE SEATS TO EXIT OUT THE DRIVER DOOR. IN CASE OF A FIRE, THIS IS A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474481September 10, 2012
ENGINE, POWER TRAIN
IT IS A VERY DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WHEN YOU SLOW DOWN- LIKE FOR A TURN, BUT DO NOT COME TO A COMPLETE STOP. THE DCT TRANSMISSION SEEMS TO HAVE TROUBLE FIGURING OUT WHAT GEAR TO SELECT BECAUSE WHEN YOU STEP ON THE GAS TO ACCELERATE, THERE IS A VERY SIGNIFICANT DELAY IN THE ONSET OF POWER- UP TO 2-3 SECONDS. BY THIS TIME, THE DRIVER IS USUALLY REALLY DIGGING INTO THE THROTTLE. THE TRANSMISSION FINALLY PICKS A GEAR, WHICH RESULTS IN THE CAR SUDDENLY LURCHING FORWARD, SOMETIMES INVOKING THE ANTI-SKIP CONTROL. THE DANGER IN THIS BEHAVIOR OCCURS WHEN MAKING A TURN INTO ON-COMING TRAFFIC AFTER SLOWING DOWN TO AROUND 10-15 MPH. AFTER THE TURN, THE CAR IS POSITIONED IN THE TRAFFIC LANE, BUT YOU HAVE NO POWER TO ACCELERATE INTO THE FLOW OF TRAFFIC. THE ONCOMING CARS ARE NOW CLOSING IN ON YOUR CAR AT A FAST RATE, AND YOU'RE BASICALLY STUCK. THIS SITUATION IS MOST PRONOUNCED IN THE "AUTO" MODE OF THE DCT TRANSMISSION, BUT ALSO OCCURS TO A LESSER DEGREE WHILE IN THE MANUAL MODE WHEN YOU SELECT SECOND GEAR IN PREPARATION FOR THE TURN. IT IS ALSO VERY REPEATABLE IN BOTH MODES. THESE PROBLEMS STARTED OCCURRING AFTER A PREVIOUS RECALL ON THIS TRANSMISSION WHERE THE ENGINE WOULD STALL UNDER HARD BRAKING OR NOT SHIFT UNDER HARD BRAKING. THE RECALL FIXED THAT PROBLEM, BUT INTRODUCED THIS PROBLEM, WHICH OCCURS ALMOST EVERY DAY WHEREAS THE PREVIOUS PROBLEM ONLY OCCURRED DURING A SPECIFIC SITUATION. THANK YOU FOR LOOKING INTO THIS DANGEROUS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474082September 6, 2012
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME FROM THE DRY CLEANERS. AS I WAS TRYING TO MERGE INTO THE FREEWAY, THE CAR CHECK ENGINE LIGHT CAME ON WITH ABOUT A 70% REDUCTION IN POWER. I COULDNT MERGE ONTO THE FREEWAY SAFELY, AND HAD TO PULL TOT HE SHOULDER. THE CAR IS CURRENTLY AT BMW DEALER FOR REPAIRS. IT HAS BEEN SUGGESTED THAT IT IS DUE TO THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472931August 29, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 335. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE REDUCED IN POWER AS THE SPEED VEHICLE DECELERATED INDEPENDENTLY. THE ENGINE MALFUNCTIONING AND THE REDUCE SPEED WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS CAUSED BY THE FUEL PUMP. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472790August 28, 2012
TIRES
TL* THE CONTACT OWNS A 2008 BMW 335I EQUIPPED WITH MICHELIN ENERGY LX4 RUN-FLAT TIRES, SIZE: P225/60R17. THE CONTACT STATED THAT THE TIRES EXHIBITED SMALL PUNCTURES AND WOULD BECOME FLAT FREQUENTLY. THE CONTACT WAS UNAWARE OF THE CAUSE OF THE CONSTANT TIRE FAILURES. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467038July 23, 2012
VISIBILITY/WIPER
WINDSHIELD WASHER PUMP SUDDENLY STOPPED FUNCTIONING. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466953July 22, 2012
AIR BAGS, SEAT BELTS
ON-BOARD DIAGNOSTICS INDICATE "MALFUNCTION PASSENGER RESTRAINT SYSTEM" DEALER CLAIMED THEY FIXED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466954July 22, 2012
AIR BAGS, SEAT BELTS
SECOND INCIDENT OF ON-BOARD DIAGNOSTICS INDICATE "MALFUNCTION PASSENGER RESTRAINT SYSTEM" DEALER CLAIMED THEY FIXED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 335i