BMW 328i Complaints (2008)

239 consumer complaints on file.

#10981704May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981316April 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979826April 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979699April 20, 2017
AIR BAGS, SEATS
PASSENGER SEAT MAT FAILED TURNING OFF PASSENGER SIDE AIRBAGS FOR A CAR MANUFACTURED IN FALL 2007 IN GERMANY. BMW DON'T WANT TO TAKE OWNERSHIP OF THE PROBLEM DESPITE THIS BEING A SAFETY ISSUE AND MODELS PRIOR TO THIS CUT-OFF DATE HAVING ALREADY BEEN RECALLED FOR THE EXACT SAME PROBLEM. THE PASSENGER SEAT IS RARELY USED AND THE CAR, DESPITE BEING 9 YEARS OLD, HAS ONLY DONE 39,000 MILES. THIS IS A DANGEROUS CONDITION IF THE AIRBAG IS TRULY TURNED OFF THOUGH NO CODES INDICATE THIS IS THE CASE. DON'T KNOW WHAT TO BELIEVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978825April 17, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE THE VEHICLE WAS STATIONARY, NONE OF THE DOORS (EXCEPT FOR THE DRIVER'S SIDE DOOR) WOULD UNLOCK OR OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971141April 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATED ALONG WITH A MESSAGE INDICATING THAT THE AIR BAG WOULD NOT DEPLOY, IF NEEDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970691April 5, 2017
AIR BAGS
AFTER THE CAR WAS SERVICED ABOUT A YEAR AND A HALF AGO, THE AIR BAG LIGHT WENT ON. WHEN I TOOK IT BACK TO THE DEALER, HE SAID THE SENSORS ARE REALLY SENSITIVE ON THE BMWS. I RECENTLY FOUND OUT THAT THIS YEAR AND MODEL HAD A RECALL ON AIRBAGS. WHEN I CALLED THE DEALER THEY ASKED THAT I REFER THIS TO YOU GUYS BECAUSE MY PARTICULAR VIN IS NOT INCLUDED IN THE RECALL. I AM NOW CONSTANTLY DRIVING IN FEAR OF A AIRBAG MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968553March 26, 2017
AIR BAGS
TAKATA RECALL. I WAS MAILED A SAFETY RECALL NOTICE FROM BMW ALERTING ME TO THE FACT THAT MY AIRBAGS HAD BEEN RECALLED, AND THAT THEY POSED A SIGNIFICANT SAFETY HAZARD. THEY TOLD ME THAT THEY DID NOT HAVE PARTS IN SUPPLY CURRENTLY TO FIX THE ISSUE, BUT WOULD CONTACT ME AGAIN WHEN THEY HAD THE PARTS. THIS WAS OVER A YEAR AGO. THEY STILL HAVE NOT CONTACTED ME ABOUT REPLACING MY AIRBAGS. THIS HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959765March 9, 2017
AIR BAGS
WE RECEIVED NOTICE A OF RECALL OVER A YEAR AGO AND YET WHENEVER I CALL MY LOCAL BMW THEY TELL ME THERE IS NOTHING TO WORRY ABOUT AND THAT WE WILL BE NOTIFIED WHEN THEY CAN FIX IT. THEY TELL ME THAT IT IS MOSTLY OLDER VEHICLES THAT ARE AFFECTED....BUT OURS IS 8 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959863March 9, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING 60 MPH, THE VEHICLE'S SPEED DECREASED AND FORCED THE CONTACT TO PULL THE VEHICLE ONTO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. ...UPDATED 05/03/17 *BF UPDATED 09/21/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957667February 28, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
"SEAT-BELT LIGHT/TAKATA RECALL, IT SEEMS THAT MY VIN NUMBER IS NOT LISTED AMONG THE VEHICLES RECALLED BUT MY AIRBAG LIGHTS HAVE BEEN COMING ON AND OFF AS WELL AS SEATBELT LIGHTS AND I BELIEVE THAT THE TWO SYSTEMS ARE LINKED AND SHOULD BE INVESTIGATED FOR SECURITY REASONS, THE LIGHTS CAME ON AS THE VEHICLE WAS IN SLOW MOTION AS I WAS ATTEMPTING TO PARK. I WOULD LIKE TO HAVE THE PARTS REPLACED, ESPECIALLY IF THE AIRBAGS ARE MANUFACTURED BY TAKATA OR ANOTHER MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950101February 7, 2017
ELECTRICAL SYSTEM
POWER LOCK SYSTEM FAILED TRAPPING WIFE INSIDE WHILE STOPPED ON A PARKING LOT. NO MANUAL OVERRIDE ON DOOR HANDLES. WIFE DROVE HOME AND TRIED TO USE VALET KEY REACHING FROM INSIDE THRU WINDOW TO UNLOCK DOOR. VERY DIFFICULT TO SEE. SHE DROPPED KEY. SHE WAS THEN TRAPPED. ONLY MEANS OF EGRESS AT THAT POINT AS PER ON LINE BMW REP WAS TO CLIMB OUT WINDOW. HAS HIGH POTENTIAL FOR INJURY FOR MOST FOLKS IF DONE ALONE. FORTUNATLLEY I ARRIVED ON SCENE AND UNLOCKED DOOR. IF VERY FRAIL 93 YR OLD MOTHER HAD BEEN IN PASSENGER SEAT RESCUE/EXTRACTION WOULD HAVE BEEN VERY EXCRUTIATING AND REQUIRED PROFESSIONAL ASSISTANCE. POTENTIAL FOR SEVERE CONSEQUENCES IF MEDICAL EMERGENCY. BMW PROVIDES NO WARNING OF THIS EVENTUALITY OR INSTRUCTION ON SAFE EGRESS FROM VEHICLE IF VALET KEY IS DROPPED BY DRIVER. IF THIS WERE TO HAPPEN WHILE NO KEY WAS AVAIALABLE [DURING VEHICLE CLEANING FOR INSTANCE] . PERSON COULD NOT OPEN WINDOW AND BE TRAPPED AND FORCED TO BREAK WINDOW OR WAIT FOR HELP. MY WIFE HAS GONE IN CAR W OUT/ A KEY WHILE I'M ON BUSINESS AND COULD CONCEIVABLY HAVE BEEN TRAPPED FOR DAYS. BMW SAYS NOT ENOUGH COMPLAINTS TO MERIT ANY ATTENTION. BMW BLOGS HOWEVER HAVE NUMEROUS REFERENCES OF THIS ISSUE TO THIS SERIES OF VEHICLE!! WIFE WAS HIGHLY STRESSED AND AFRAID TO USE EITHER OF OUR 90/91 SERIES BMW'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946334January 19, 2017
AIR BAGS
TAKATA RECALL I HAVE CONTACTED BMW CUSTOMER SERVICE AT LEAST 3 TIMES TO GET AN ESTIMATION AS TO WHEN MY VEHICLE WILL HAVE THE AIRBAG REPLACED. BMW DOES NOT SEEM TO BE ABLE TO GIVE ME A TIME LINE. OVER THE LAST 3 MONTHS ALL THEY CAN SAY IS "THERE IS A SHORTAGE OF PARTS" ''YOU WILL BE NOTIFIED WHEN PARTS ARE RECEIVED". HOW LONG IS A REASONABLE WAIT TO GET THE AIRBAG FIXED ON A CAR THAT IS DRIVEN DAILY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935061December 13, 2016
AIR BAGS
MY AIRBAG HAS NOT BEEN REPLACED AND THE DEALER BLAMES THE SUPPLIER OF THE AIRBAG. I AM STUCK AND AT RISK AS I DRIVE FROM NEW ORLEANS TO _______ MORE THAN FIVE HOURS AWAY FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925365November 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED AT LEAST TWELVE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924804November 7, 2016
AIR BAGS
WE HAVE BEEN WAITING OVER 9 MONTHS FOR BMW TO FIX THIS ISSUE VIN: [XXX] YEAR: 2008 MAKE: BMW MODEL: 328I SEDAN NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V071 RECALL DATE: FEBRUARY 5, 2016 MANUFACTURER RECALL NUMBER: NA SUMMARY: DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISK: INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. REMEDY: DUE TO THE LARGE VOLUME OF NEW INFLATORS NEEDED TO REPAIR VEHICLES, FINAL OWNER NOTIFICATION LETTERS WILL INITIALLY BE ISSUED BY FIRST CLASS MAIL TO OWNERS OF THE HIGHEST RISK REGISTERED VEHICLES, I.E., OLDEST MODELS IN HIGHEST ABSOLUTE HUMIDITY AREAS (E.G., USA GULF STATES). AS PARTS SUPPLY INCREASES, ALL OWNERS OF AFFECTED VEHICLES WILL BE NOTIFIED BY FIRST CLASS MAIL. WHEN YOU RECEIVE YOUR FINAL LETTER, YOU SHOULD MAKE AN APPOINTMENT WITH AN AUTHORIZED BMW CENTER IMMEDIATELY SO THEY CAN REPLACE THE DRIVER'S FRONT AIR BAG MODULE. TO ENSURE BMW OF NORTH AMERICA, LLC HAS YOUR MOST RECENT CONTACT INFORMATION, PLEASE REGISTER YOUR VEHICLE AT HTTP://WWW.BMWUSA.COM/MYBMW . RECALL STATUS: RECALL INCOMPLETE MANUFACTURER NOTES: FOR ADDITIONAL INFORMATION OR ASSISTANCE, PLEASE CONTACT CUSTOMER RELATIONS AND SERVICES AT [email protected], OR AT 1-800-525-7417. IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924384November 5, 2016
ENGINE
MARCH 14, 2014. WHILE STARTING THE CAR, I HEARD A LAUD SNAPPING SOUND COMING FROM THE ENGINE COMPARTMENT AT PASSENGER SIDE. A MOMENT LATER WHEN TAKING A LEFT TURN I HEARD ANOTHER STRANGE NOISE FORM THE SAME AREA. AFTER THAT THE ENGINE STARTED TO SOUND DIFFERENTLY WITH A SMALL NOTICEABLE VIBRATION. TURNS OUT THAT ALL 4 ENGINE MOUNT BOLTS ON THE PASSENGER SIDE WERE SNAPPED. IT COST MORE THAN $1000 TO FIX IT. THIS WAS VERY UNEXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918790October 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914226October 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR OVER A YEAR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908530September 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED A LOANER VEHICLE FOR MONTHS AND LATER SCHEDULED AN APPOINTMENT, INDICATING THAT THE REMEDY WAS AN INTERIM SOLUTION UNTIL THE MANUFACTURER WAS ABLE TO PROVIDE A PERMANENT REPAIR SOLUTION. THE DEALER STATED THAT THE LOANER VEHICLE WOULD NO LONGER BE PROVIDED AFTER THE INTERIM REPAIR WAS COMPLETED BY THE DEALER. THE MANUFACTURER WAS CONTACTED TO ADDRESS THE GUIDELINES OF THE INTERIM REPAIR AND TO DETERMINE WHEN THE PERMANENT REPAIR SOLUTION WOULD BE PROVIDED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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