BMW 328i Complaints (2013)

257 consumer complaints on file.

#11319276March 25, 2020
EXTERIOR LIGHTING
THE RIGHT DRIVERS SIDE TURN SIGNAL WAS BLINKING AT TWICE THE NORMAL RATE WHILE DRIVING.THE WAS ALSO A WARNING LIGHT THAT CAME ON OCCASIONALLY WHEN STARTING THE CAR. I TOOK IT IN TO OUR MECHANIC WHO SPECIALIZES IN GERMAN MADE CARS AND HE FOUND THAT THE WIRING TO THE LIGHT BULB SOCKET WAS MELTED. HE SUGGESTED WE LOOK FOR A RECALL BECAUSE HE THOUGHT IT WAS SUCH A SAFETY HAZARD BUT THERE IS NONE LISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318539March 18, 2020
STEERING
POWER STEERING FAILURE RESULTED IN SUDDEN LOSS OF STEERING CONTROL. THIS ISSUE HAS BEEN ADDRESSED BY BMW BUT MY VIN IS NOT INCLUDED IN ANY RECALL OR SERVICE NOTICE. UPON RESEARCH, THIS IS A COMMON SAFETY ISSUE THAT COULD CAUSE CRASH AND INJURY. BMW HAS ADMITTED ISSUES WITH BOLTS THAT SUPPORT THE POWER STEERING FAILING, WHICH CAN DAMAGE AND BREAK THE POWER STEERING. YET THERE IS NO RECALL. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM FIRST OCCURRED. I HAVE LINKED THE NHTSA SERVICE BULLETIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153729-9999.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317813March 12, 2020
ENGINE
LAST FEB, MY ENGINE LIGHT CAME ON MID-DRIVE, I LOST POWER, ENGINE BEGAN MAKING A STRANGE NOISE HIGH-PITCHED NOISE, ETC. I GET IT TOWED TO P&W BMW IN N. OAKLAND (PITTSBURGH, PA). ALL THAT WEEK, 2 OR 3 TESTS & INSPECTIONS TO TROUBLESHOOT EACH COSTING ABOUT $160/EA AND I WAS TOLD THERE WAS A RECALLED PART THAT WAS REPLACED FREE OF CHARGE. LATER, I LEARNED THAT THE TOTAL ESTIMATE IS ABOUT $6300. THE TIMING CHAIN GUIDE BROKE INSIDE THE ENGINE WHICH DAMAGED THE TIMING CHAIN, GUIDES, OIL PUMP AND OIL PUMP MODULE. I'M STICKER SHOCKED PRIMARILY BC IT'S A BMW WITH 84K MILES (2013 328I XDRIVE) AND I KEEP THE OIL CHANGES ON POINT. UPON RECEIVING A SUMMARY FROM THE SERVICE TECH VIA TEXT, I SEE THE RECALL IS ON A TURBOCHARGER OIL SUPPLY LINE (CAR HAS A TURBO ENGINE). I GOOGLE IT AND IN ABT 10MINS, I LEARN THAT WHEN IT FAILS, THE TIMING CHAIN GUIDE FAILS INSIDE THE ENGINE WHICH DAMAGES THE .... (SEE ABOVE). IN ADDITION, THERE ARE COMPLAINTS GALORE WITH A CLASS ACTION LAWSUIT IN TOW OVER THIS ISSUE AS HUNDREDS HAVE COME FORWARD OVER HAVING TO FORK TO OUT ANYWHERE FROM $4500-$15000 TO REPLACE ENGINES (OR ENGINE PARTS) WITH LESS THAN 90K MILES ON THEM (IN MOST CASES I'VE READ AND I'VE READ ABOUT 50) SINCE 2012 (SOURCE: HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/826357-BMW-CLASS-ACTION-SEEKS-FIX-ENGINE-CHAIN-DEFECT/COMMENT-PAGE-2). A FEDERAL JUDGE MADE A PARTIAL RULING AS EARLY AS OCT 2018 AS I'M SURE YOU ARE AWARE. I SPOKE TO THE MANAGER AND THIS IS ALL NEWS TO HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306376January 31, 2020
ENGINE
NOTED LOUD WHIRLING/WHINY SOUND FROM ENGINE. BROUGHT TO MECHANIC AND WAS TOLD TIMING/OIL MECHANISM IS MALFUNCTIONING. IF DRIVEN FURTHER ENGINE MIGHT SEIZE. VALVE COVER WAS REMOVED AND TIMING CHAIN FOUND WITH UNACCEPTABLE SLACK. UPON INVESTIGATION I DISCOVERED BMW NA SENT LETTERS ON EXTENDED WARRANTY FOR MY CAR. I HAVE NEVER RECEIVED SUCH LETTER. CONTACTED BMWNA AND THEY DENY COVERAGE BECAUSE THE CAR WAS NOT REPAIRED AT A DEALER. I HAD NO WAY OF KNOWING IT HAS TO BE. ALSO AT 34000 MILES WITH PROVEN MAINTENANCE RECORD WAY AHEAD OF ANY MAINTENANCE SCHEDULE PUBLISHED BY BMW I SHOULD HAVE HAVE TO REPAIR TIMING MECHANISM AT A COST OT $2800. WHAT IS MORE SCARY IS THAT THE ENGINE MIGHT HAVE FAILED ON THE HIGHWAY WITH MY KIDS IN THE CAR. PLEASE LOOK INTO N20/26 ENGINE FAILURE RATES AS BMW IS OBVIOUSLY NOT ACKNOWLEDGING THE DANGER "BUILT IN" IN THEIR FXX GENERATION CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300015January 17, 2020
POWER TRAIN
TIMING CHAIN BROKE WHILE DRIVING UNDER NORMAL CONDITION. HAD TO REPLACE ENTIRE ENGINE WITH USED ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299266January 14, 2020
FUEL/PROPULSION SYSTEM
SMELLING FUEL WHEN I FILL MY TANK AND ALSO NOTICED FUEL ON THE GROUND IF PARKED FOR AN EXTENDED PERIOD. TOOK MY CAR IN AND THEY STATED THE FUEL TANK HAS A HAIRLINE CRACK AND BMW HAS SINCE REINFORCED THE PART. SEEMS LIKE THEY KNOW IT IS PRONE TO CRACKING AND HAVE MADE THE FIX BUT NOT ISSUED A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289926December 18, 2019
STEERING
THE CAR NOW HAS APPROXIMATELY 50,000 MILES ON IT. THE STEERING WHEEL HAS INCREASINGLY DETERIORATED, BECOMING VERY SLOPPY AND EVENTUALLY LED TO A KNOCK IN THE STEERING WHEEL RACK. IT IS WELL DOCUMENTED IN HUNDREDS OF ONLINE CHATS, VIDEOS AND FORUMS, THAT BMW HAS BEEN CHANGING THE ENTIRE RACK. THEY HAVE RECENTLY RELEASED A KIT WITH AND UPGRADED BUSHING TO REPAIR THE RACK, THUS ACKNOWLEDGING A COMMON ISSUE DUE TO A FAILING THRUST ARM BUSHING. THE ORIGINAL BUSHING IS PLASTIC AND SMOOTH, THE NEW BUSHING IS METAL AND RIGID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289523December 16, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER RESTRAINT SYSTEM SENSOR DINGS REALLY LOUD WHEN A PASSAGE OR OBJECT IS IN THE PASSENGER SEAT. THE SENSORS IN THE SEAT THAT TELL THE AIR BAG TO BE ON OR OFF IS MESSED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288471December 11, 2019
STEERING
FAILURE OF ELECTRICAL ASSIST POWER STEERING (EPS) WHILE VEHICLE STATIONARY - 2013 BMW 328I, 89,500 MILES UPON STARTUP, WHILE TURNING STEERING WHELL TOMOVE CAR, STEERING SYSTEM EMITTED WHINING NOISE, BANGS AND THUMPS, THEN HIGH PITCHED WHINE. ALL POWER STEERING WAS LOST, AND CAR HAD TO BE TOWED TO BMW DEALER. DIAGNOSIS WAS MECHANICAL FAILURE OF BOLTS HOLDING POWER STEERING BOX TO THE STEERING RACK, THUS CAUSING DAMAGE TO BOTH COMPONENTS. DAMAGE REQUIRED ENTIRE STEERING SYSTEM TO BE REPLACED AT $5K+ COST. CAUSE, AS DIAGNOSED BY BMW DEALER: EXTENSIVE CORROSION OF ALUMINUM BOLTS HOLDING COMPONENTS TOGETHER CAUSED BOOT FAILURE AND SUBSEQUENT COMPONENT DAMAGE. NHTSA ISSUE: UNSAFE COMPONENT DESIGN, AS BOLT FAILURE AT HIGH SPEED COULD CAUSE CATASTOPHIC ACCIDENT. REMEDIES: 1) NHTSA REQUIRE GENERAL RECALL OF ALL AFFECTED VEHICLES FOR BOLT CHECKING AND REPLACEMENT IF CORROSION PRESENT. 2) NHTSA REQUIRE BMW TO PROVIDE TYPE 316 STAINLESS STEEL FASTENERS WITH SUITABLE DIS-SIMILAR METALS PROTECTION WHERE SAFETY-CRITICAL COMPONENTS EXPOSED TO ROADWAY SALT EXPOSURE. 3) IF THE ABOVE IS NOT WARRANTED DUE TO SMALL NUMBER OF AFFECTED VEHICLES, NHTSA REQUIRE BMW TO ISSUE SERVICE NOTICE FOR ALL AFFECTED VIN NUMBERS TO CHECK CONDITION OF STEERING BOX MOUNTING BOLTS AS PART OF STANDARD INTERVAL MAINTENANCE PROCEDURE. ATTACHMENTS: PICTURES OF TWO AFFECTED UNITS: MY 2013 328I CORODED POWER STEERING UNIT, AND A SIMILAR ON FROM A 2012 328I, DOWNLOADED FROM ENTHUSIAST FORUM ON INTERNET, SUGGESTING A PATTERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286932December 4, 2019
STRUCTURE:BODY
FRONT/DRIVER DOOR WILL NOT UNLOCK FROM TIME TO TIME WHEN I PULL THE HANDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281418November 20, 2019
ENGINE
DRIVING WHEN THE LOW OIL PRESSURE LIGHT CAME ON DUE TO TIMING CHAIN GUIDES FAILING. IT WAS RECOMMENDED BY THE DEALERSHIP SERVICE DEPARTMENT TO REPLACE THE TIMING CHAIN AND GUIDES. THE TIMING CHAINS HAVE FAILED AND IS CLOGGING THE OIL PUMP PICK UP CAUSING THE LOW OIL PRESSURE LIGHT TO ILLUMINATE. THIS OCCURRED ON 11/14/2019 WITH 92,595 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278265November 5, 2019
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2013 BMW 328I. THE VEHICLE WAS TAKEN TO CREVIER BMW (1500 AUTO MALL DR, SANTA ANA, CA 92705, (657) 213-3493) TO HAVE AN EXTENDED WARRANTY REPAIR PERFORMED. THE DEALER DISCOVERED THAT THE TURBO COOLANT LINE WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,986. *BF CONSUMER HAD A DEFECTIVE NVDL PRESSURE SWITCH WHICH CAUSED THE CHECK ENGINE LIGHT TO GO ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270915October 24, 2019
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVETRAIN MALFUNCTION LIGHT CAME ON STATING TO DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER. THE CODES WAS CDA904 NO MESSAGE (STATUS TRAILER 0X2E4) RECEIVER ENGINE ECU TRANSMITTER TRAILER. 130F20 EXHAUST CAMSHAFT OFFSET ANGEL TO CRANKSHAFT OUTSIDE TOLERANCE; 120408 BOOST PRESSURE CONTROL, CUT OFF PRESSURE RISE BLOCK AFTER PAYING $180.00 FOR DIAGNOSTIC I WAS TOLD TODAY THAT I NEED TO REPLACE THE TIMING CHAIN/ GUILD. REPLACE OIL PUMP CHAIN MODULE AND REPLACE THE VALVE COVER. THE TIMING CHAIN GUIDE IS BROKEN. THIS IS CRAZY MY CAR HAS 88000 MILES AND IS NOT PAID FOR. THE COST TO GET THIS REPAIRED IS APPROXMIATELY $6,000. THERE IS A CURRENT CLASS ACTION LAWSUIT. BMW KNOWS THAT THIS IS A PROBLEM BUT REFUSES TO DO A RECALL. THE PLAINTIFFS TAKE ISSUE WITH TWO SPECIFIC DEFECTS IN THE ENGINE'S CHAINS. THE FIRST DEFECT AFFECTS THE PRIMARY CHAIN, ALSO KNOWN AS THE TIMING CHAIN, WHICH COORDINATES THE ACTION OF THE CRANKSHAFT, CAMSHAFTS, AND CYLINDER VALVES. ACCORDING TO THE PLAINTIFFS, THE PLASTIC GUIDE ASSEMBLY FOR THE PRIMARY CHAIN IS MADE OF A DEFECTIVE POLYCARBONATE MATERIAL THAT BECOMES BRITTLE AND BREAKS APART, CREATING DEBRIS THAT LODGES IN THE CRANKSHAFT DRIVE SPROCKETS. THE DEBRIS CAN CAUSE THE PRIMARY CHAIN TO SKIP, LETTING THE CAMSHAFTS AND CRANKSHAFT FALL OUT OF SYNC AND POSSIBLY DAMAGING OR DESTROYING THE ENGINE. THE SECOND DEFECT AFFECTS THE SECONDARY CHAIN, WHICH CONNECTS THE OIL PUMP AND BALANCE SHAFT ASSEMBLY TO THE CRANKSHAFT. THE MATERIALS IN THIS ASSEMBLY CAN'T STAND UP TO HIGH-RESISTANCE WEAR, THE PLAINTIFFS SAY. THIS DEFECT CAUSES THE CHAIN TO ELONGATE PREMATURELY, SLIP, AND DAMAGE THE CHAIN SPROCKET. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269519October 19, 2019
ENGINE
REPLACED AN ABOUT TO BLOW TIMING SHAFT AND TIMING BELT FOR A N26 F30 BMW 328I. WILL CAUSE CATASTROPHIC FAILURE OF ENGINE IN CASE ITS BLOWS UP. I HAD IT HAPPEN TO ME WHEN I HAD 74K MILES. BMW EXTENDED WARRANTY UNTIL 70K BUT SINCE MY INCIDENT HAPPENED AT 74K BMW REFUSED TO OFFER ANY HELP. THIS IS A MANUFACTURER DEFECT AS THE COMPOSITE MATERIAL USED TO MAKE THE TIMING CHAIN WAS BRITTLE AND WAS REPLACED IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266631October 6, 2019
UNKNOWN OR OTHER
WHENEVER I ACCELERATE FROM A STOP SOMETIMES ON MY SCREEN A CHASSIS MESSAGE AND A SERVICE BREAK MESSAGE WILL POP UP ON MY MAIN SCREEN. AFTER THAT, THE TRACTION CONTROL, BRAKE, AND ABS LIGHT ALL POP UP ON MY DASH AND WILL NOT GO OFF UNTIL I SHUT THE VEHICLE OFF AND START IT BACK AGAIN. ONCE I RESTART THE VEHICLE THE LIGHTS ARE GONE. IT DOESN'T AFFECT HOW THE VEHICLE DRIVES AFTER THEY POP UP. HOWEVER, IT SEEMS TO DELAY SHIFTING WHEN THEY INITIALLY POP UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256148September 17, 2019
POWER TRAIN
WORRIED ABOUT BMW TIMING CHAIN IN THE N20 ENGINE. I'VE HEARD SO MANY STORY OF ENGINES GETTING BLOWN AND NEEDING TO BE REPLACED. MY SON DRIVES TO SCHOOL AND I'M WORRIED HE'S GONNA GET STRANDED. HE'S ONLY 16 I WANT HIM TO BE IN A SAFE VEHICLE. BMW NEEDS TO DO A RECALL ON THIS ISSUE MANY PEOPLE ARE HAVING BLOWN ENGINES WITH THE CAR NOT EVEN BEING CLOSE TO BEING PAID OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256162September 17, 2019
ENGINE
WITHOUT WARNING THE OIL PRESSURE LIGHT CAME ON, I STOPPED WITHIN 1/2 MILE. DEALERSHIP HAS TOLD ME THAT IT IS CATASTROPHIC FAILURE DUE TO A BROKEN PUMP CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252443August 30, 2019
FUEL/PROPULSION SYSTEM
WHITE SMOKE COME OUT FROM TAILPIPE AFTER THE COLD STARTS. AFTER RESEARCH, I FOUND IT IS WILL KNOWN ISSUE FOR THIS YEAR'S MODEL. IT IS DEFECTED TURBOCHARGE OIL SUPPLY LINE.THEY HAVE TO DO EMISSION RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252354August 29, 2019
SEAT BELTS
THE SEAT BELTS ON THE BACK SEATS STOP WORKING AFTER I REACH 6500 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243885August 14, 2019
SERVICE BRAKES, ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ALSO, THE CONTACT HEARD AN ABNORMAL BUMPING NOISE AND THE VEHICLE HESITATED UPON STARTING. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BMW OF HENDERSON (261 AUTO MALL DR, HENDERSON, NV 89014, (702) 570-0278) AND BMW OF LAS VEGAS (6900 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 570-0279) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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