BMW 328i Complaints (2009)

193 consumer complaints on file.

#10925143November 9, 2016
AIR BAGS
TAKATA RECALL NOT COMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924095November 3, 2016
AIR BAGS
TAKATA RECALL BMW LOCAL DEALER CLAIMS PARTS ARE NOT AVAILABLE TO REPLACE THE TAKATA AIRBAG. MY CAR IS ONE OF THE OLDER MODELS AND I LIVE IN THE GULF COAST AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924117November 3, 2016
AIR BAGS
I CONTACTED MY LOCAL DEALER 4 MONTH AGO AND THEY KEEP TELLING ME THAT THE MANUFACTURED HAS-NOT SENT THE PARTS, EVERY WEEK I CHECK AND NO RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919328October 27, 2016
AIR BAGS
DRIVERS SIDE AIRBAG WAS RECALLED IN MARCH 2016. CALLED AND EMAILED REPEATEDLY TO SEE WHEN I COULD GET THE AIRBAG FIXED, AND WAS CONTINUOUSLY TOLD THAT THE PARTS WERE NOT AVAILABLE. IT IS NOW OCTOBER (7 MONTHS LATER) AND THE AIRBAG HAS STILL NOT BEEN REPLACED. THIS IS A MAJOR SAFETY HAZARD AND COMPLETELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910420September 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904612September 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904513September 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898802September 1, 2016
AIR BAGS
2009 BMW 328IC. CONSUMER WRITES IN REGARDS TO NO FOLLOW-UP INFORMATION FROM DEALERSHIP ON DEFECTIVE DRIVER FRONT AIRBAG MODULE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895899August 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887515July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/16*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED. UPDATED 09/28/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875225June 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873838June 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE IN PARK AND ATTEMPTING TO START THE VEHICLE, THE FRONT AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 08/22/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871658May 31, 2016
STRUCTURE:BODY
DRIVING DOWN I-25 AT 75 MPG ON MAY 28 NEAR BERTHOUD, COLORADO MY SUNROOF EXPLODED. NO TRUCKS NEARBY. NORMAL TRAFFIC. WEATHER WAS ABOUT 70 DEG F. NO RAIN OR HAIL. LUCKILY THE SLIDER WAS CLOSED, OTHERWISE WE'D BE COVERED IN GLASS. THE CARS BEHIND ME WERE COVERED IN GLASS, AS WAS THE ROAD. SEEMS IT'S HAPPENED TO A FEW BMW CARS LATELY ACROSS THE GLOBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870415May 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863867May 9, 2016
FUEL/PROPULSION SYSTEM
DRIVING ALONG AT 80 MPH ON THE EXPRESSWAY IN RUSH HOUR TRAFFIC, HEADING INTO A CURVE. CRUISE CONTROL WAS ACTIVATED, SERVICE ENGINE LIGHT CAME ON, AND CAR SHUTOFF. WAS ABLE TO ACTIVATE HAZARDS AND MANEUVER BETWEEN THE CAR AND SEMI NEXT TO ME TO GET TO RIGHT SHOULDER. (DITCH ON LEFT SIDE) ONCE SAFELY OFF THE SIDE OF THE ROAD TRIED TO RESTART AND CAR CRANKED BUT DID NOT START. JUST HAD FUEL PUMP REPLACED 6 WEEKS AGO FOR SAME CRANKING, BUT NOT STARTING BEHAVIOR. BMW HAS CONFIRMED THE NEW HPFP THEY PUT IN 6 WEEKS AGO FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820487January 15, 2016
ELECTRICAL SYSTEM, SEAT BELTS, SEATS
WHILE MAKING A LEFT TURN, TO PROCEED UP THE STREET LEAVING WORK, SEVERAL MALFUNCTION LIGHTS DISPLAYED ON THE DASH AND THAN MY CAR SHUTS DOWN COMPLETELY; NO INSIDE NOR OUTSIDE LIGHTS (IT WAS DARK OUTSIDE), NO DINGS OR ANYTHING. I THOUGHT MAYBE I NEEDED A JUMP. CALLED A CO-WORKER BEFORE HE LEFT WORK, WHOM ALSO HAS A BMW. HE SAID IT WAS NOT A JUMP I NEEDED AND PROCEEDED TO GO IN THE TRUNK TO LOCATE MY BATTERY. AS SOON AS HE WAS ABLE TO REMOVE THE PLASTIC SCREWS AND WIGGLE THE PANEL, TRYING TO GET IT FROM UNDER THE WALL PANELS THAT WAS HOLDING IT IN PLACE, ALL MY LIGHTS CAME BACK ON. HOWEVER, A RESTRAINT SYSTEM MALFUNCTION LIGHT REMAINED ON THE DASH. THANK GOD I WAS DRIVING AT A LOW SPEED AND ON A RESIDENTIAL STREET, NO CARS AROUND ME NOR HAD I MADE IT TO THE HWY TO HEAD HOME, SOME 30 MINUTE RIDE. I DON'T WANT TO THINK OF WHAT COULD HAVE HAPPENED! THE RESTRAINT SYSTEM MALFUNCTION IS SAID TO HAVE SOMETHING TO DO WITH THE PASSENGER SIDE AND THE AIRBAG. I FEEL I AM DRIVING IN A VERY UNSAFE HIGH COSTING VEHICLE, AND EITHER WAY, I, MY PASSENGER OR SOMEONE ELSE COULD SERIOUSLY GET HURT WITH THIS CAR ON THE ROAD WITH THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816680December 29, 2015
EXTERIOR LIGHTING
VEHICLE WAS PURCHASED USED FROM DEALER WITH FAULTY RIGHT REAR TURN SIGNAL. UPON RESEARCHING, THERE IS A TSB ON THIS ISSUE AND MODELS BUILT PRIOR TO MINE WERE THE SUBJECT OF A RECALL. THIS IS A RECURRING ISSUE ON THIS MODEL AND IT IS AFFECTING VEHICLES MANUFACTURED AFTER BMW CLAIMS TO HAVE FIXED THE ISSUE, RESULTING IN UNDUE HARDSHIP TO OWNERS. THE REPLACEMENT PART, WHICH BMW WON'T MAKE AVAILABLE FOR PURCHASE, HAS TO BE REPLACED BY THE DEALER AT A COST OF OVER $500 ON AVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809632December 11, 2015
ENGINE, STEERING
BOLT SECURING SERPENTINE BELT TENSIONER ASSEMBLY AGAINST ENGINE BLOCK BROKE OFF . THE BELT TENSIONER ASSEMBLY ALSO BROKE. THE SERPENTINE BELT COMPLETELY CAME OFF RENDERING VEHICLE UNDRIVEABLE. HAPPENED WHEN VEHICLE WAS STATIONARY. VEHICLE WAS TOWED TO REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809309December 9, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD JUST LEFT HOME AND HAD BEEN DRIVING FOR FEW MINUTES. WAS WAITING ON TOP OF A SMALL HILL AT A STOP LIGHT AND STARTED TO ACCELERATE WHEN IT TURNED GREEN. THAT IS WHEN THE CAR TURNED OFF AND STARTED TO ROLL BACKWARD DOWN A HILL. HAD TO PUT ON EMERGENCY BRAKE AND TRIED TO TURN ON THE CAR BUT NOTHING HAPPENED. SO HAD TO CRUISE BACKWARDS TO THE SIDE OF THE ROAD. POWER STEERING WAS NOT WORKING AND WAS DIFFICULT TO STEER. AFTER WATING 10 MINUTES TRIED TO RESTART CAR AGAIN AND IT TURNED ON. BROUGHT THE CAR IN TO THE BMW DEALERSHIP AND THEY SAID THEY COULD FIND ANYTHING WRONG WITH THE CAR. NOW 4 MONTHS LATER MY CAR IS NOT WORKING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785485October 23, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
BATTERY AND STARTER ALL CHECKED OUT. BUT BREAK PEDAL STIFFENS UP AND CAR WILL NOT START. I HAVE READ ON INTERNET AND WATCHED A FEW VIDEOS ABOUT THE SAME PROBLEM. HOW MANY PEOPLE HAVE TO SUFFER AND PAY FOR BMWS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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