BMW 328i Complaints (2007)

399 consumer complaints on file.

#10463295June 27, 2012
LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS WOULD NOT WORK WITH THE FOB. I WAS LOCKED IN SIDE THE VEHICLE. WHEN I FINALLY GOT OUT AND TRIED TO OPEN THE DOORS FROM OUTSIDE, THE DOORS WOULD NOT OPEN. THIS SITUATION HAS HAPPENED MANY TIMES OVER THE YEARS. I WAS TRAPPED INSIDE THE CAR DURING A HEAVY RAIN FALL ON THE ROAD LAST YEAR DUE TO THE DOORS NOT UNLOCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463352June 27, 2012
STEERING
RED INDICATOR FOR ELECTRONIC STEERING WHEEL LOCK MALFUNCTION. CAR FAILED TO START UNLESS MULTIPLE ATTEMPTS TO UNLOCK COLUMN BY INSERTING AND REMOVING KEY. DEALER SAYS THE COLUMN NEEDS TO BE REPLACED, AND THE CAR REPROGRAMMED TO "ACCEPT" THE NEW COLUMN. THE CAR IS COVERED UNDER A CPO WARRANTY, SO THE PARTS WILL BE COVERED, BUT THE "REPROGRAMMING" IS NOT. AN INTERNET SEARCH FOR "BMW ELECTRIC STEERING WHEEL LOCK MALFUNCTION" RETURNS MULTIPLE INSTANCES OF THE FAILURE MODE. IN SOME CASES MULTIPLE TIMES PER VEHICLE. PLEASE HELP US! BMW IS IGNORING THE ISSUE OR KICKING-THE-CAN DOWN THE ROAD UNTIL THE VEHICLE IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462027June 18, 2012
ELECTRICAL SYSTEM
I DROVE MY CAR APPROXIMATELY 2 MILES THEN GOT HOME AND TURNED MY CAR OFF. 10 MINUTES LATER I LOOK OUT THE WINDOW AND MY CAR IS ON FIRE. THE FIRE DEPT. STATED THAT THE FIRE STARTED AROUND THE PASSENGER SIDE HEADLIGHT AND THAT IT LOOKED LIKE AN ELECTRICAL FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10460789June 6, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
SUDDENLY ALL 3 DOORS (EXCEPT ONE PASSENGER DOOR) FAIL TO UNLOCK AND EVEN THE INSIDE DOOR KNOB WOULDN'T UNLOCK THE DOOR. IT SEEMS TO BE A VERY WELL KNOWN PROBLEM BUT BMW WOULDN'T FIX THE PROBLEM BEFORE IT HAPPENS, AND MY WARRANTY PERIOD IS OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456404April 24, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2007 328I -- I WAS DRIVING THRU MY NEIGBORHOOD IN NYC AND THE CAR SUDDENLY SHUT DOWN COMPLETELY; NO POWER, NO BRAKES, ABSOLUTELY NOTHING AT ALL.. AND THE THING IS NO WARNINGS EVER SHOWED UP.. I HOPE EVERYONE WHO'S HAD PROBLEMS LIKE THIS REPORTS THEM TO BWM BECAUSE THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS. I'M LUCKY I WAS DRIVING LOCALLY AND THERE WEREN'T ANY CARS AROUND BECAUSE IT WAS THE SCARIEST THING I'VE EVER EXPERIENCED DRIVING A CAR. HOPE BMW STEPS UP BEFORE SOMETHING CATASTROPHIC HAPPENS, LIKE TOYOTA HAD THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455963April 21, 2012
ENGINE AND ENGINE COOLING
OIL LEAKING FROM HEAD GASKET. THE ALUMINUM BOLTS USED IN THE ENGINE WARPED CAUSING LEAK. HAD TO REPLACE HEAD GASKET AND ALL HEADBOLTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455007April 12, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) EXPLAINED THAT HE NEW EXACTLY WHAT WAS WRONG WITH MY VEHICLE BECAUSE THEY RECEIVED A BULLETIN REGARDING THIS (MEANING THIS IS A "KNOWN ISSUE" TO BMW WITH THIS MODEL CAR! MY QUESTION WAS IF BMW HAS RECEIVED MAJOR COMPLAINTS ABOUT THIS PARTICULAR ISSUE, WHY WOULD"NT IT BE RECALLED...HE ADVISED ME THAT ARE NORMALLY PERTAINED TO "SAFETY", WE"LL WHAT WOULD YOU CONSIDER THIS SITUATION...SAFE? $900.00 WAS MY QUOTE TO HAVE THIS FIXED! RIDICULOUS!!! WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452435March 20, 2012
STEERING
STEERING WHEEL LOCK MALFUNCTION WHICH IS INHERENT ON THIS MODEL. BMW REFUSES TO RECALL THE ITEM. THEY HAVE SINCE CORRECTED THE MALFUNCTION ON SUBSEQUENT YEARS. REPAIR COST $1800 MIN. I WILL ADD THIS COMPLAINT TO THE EVER GROWING LIST I AM SURE YOU HAVE ON THIS MODEL. HOPEFULLY YOU WILL ATTEND TO THE DANGEROUS PROBLEM. THE STEERING WHEEL LOCKS YOU CRASH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451711March 14, 2012
STEERING, ENGINE AND ENGINE COOLING
I WAS LEFT STRANDED IN A PARKING LOT WITH THE STEERING WHEEL LOCK LIGHT SHOWING. I WAS NOT ABLE TO START THE CAR AT ALL AND I WAS UPSET BECAUSE I COULD NOT MOVE THE CAR AND HAD TO BE TOWED TO THE CLOSEST PLACE WHICH WAS AN EXTREME BURDEN ON ME FINANCIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450297March 5, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DOOR LOCK ACTUATOR FAILURE: FRONT DOOR LOCK ACTUATORS FAILED DISALLOWING EXIT FROM ALL DOORS EXCEPT THE DRIVER'S SIDE FRONT DOOR. PASSENGERS COULD ONLY EXIT THE VEHICLE BY CRAWLING OUT OF THE DRIVER'S SIDE FRONT DOOR. THE FRONT PASSENGER DOOR AND BOTH REAR DOORS COULD NOT BE OPENED BY USING THE INTERIOR OR EXTERIOR DOORHANDLES. FURTHERMORE, THE ELECTRICAL SYSTEM DISALLOWED ANY UNLOCKING OF THESE THREE DOORS AS WELL. FORTUNATELY, THE CAR WAS NOT INVOLVED IN AN ACCIDENT DURING THIS DOOR LOCK ACTUATOR FAILURE. DURING THE TIME OF THIS INCIDENT. CAR WAS TAKEN TO BMW DEALER (PASSPORT) FOR REPAIR AND WHEN ASKED ABOUT THE SAFETY IMPLICATIONS SAID IT IS UNFORTUNATE BUT ALL CARS WITH ELECTRONIC LOCKS RESPOND THIS WAY WHEN THE CENTRAL LOCKING SYSTEM FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448503February 19, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
CAR WAS PARKED, AND WHEN KEY FAB WAS USED TO UNLOCK THE DOORS TO ENTER THE CAR THE LOCKS DID NOT WORK. ONLY WHEN THE EMERGENCY KEY WAS USED DID THE DRIVER DOOR OPEN MANUALLY. NO OTHER DOORS WOULD OPEN LOCKING ANY PASSENGERS IN THE CAR. DEALERSHIP RECOMMENDED CHANGE OF FUSES WHICH WAS DONE AND DID NOT SOLVE THE DOOR LOCK PROBLEM. THE CENTRAL LOCKING SYSTEM WAS STILL NOT WORKING. DEALER RECOMMENDED CHANGING THE DOOR ACTUATORS FOR $3000 EVEN THOUGH THIS IS A KNOWN SAFETY ISSUE. CENTRAL LOCKING ALSO CAUSED THE GAS CAP TO REMAIN LOCKED AND POSSIBLY STRANDING THE DRIVER AT THE GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445168January 25, 2012
STEERING
WE DID NOT BUY BMW JUST FOR THE LOOK BUT WE BOUGHT IT CAUSE OF HOW GOOD THEY MAKE THERE CARS AND NOW THIS HAPPEN AND BOY I WAS FOOLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444503January 19, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE REAR WINDOWS WOULD OPEN INDEPENDENTLY WHILE DRIVING VARIOUS SPEEDS AND WOULD NOT RESPOND TO THE CONTACT'S ATTEMPTS TO CLOSE THEM. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE WINDOW REGULATOR FAILED. THE DRIVER'S SIDE REAR WINDOW REGULATOR WAS REPLACED, BUT NOT THE PASSENGER SIDE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/15/12*LJ THE CONSUMER STATED BOTH REAR REGULATORS FAILED WITHOUT WARNING DURING THE PAST YEAR. WHEN THE CONSUMER'S WIFE ATTEMPTED TO ROLL DOWN THE WINDOWS USING THE CONTROLS LOCATED ON THE PANEL, THE WINDOWS DID NOT MOVE, THEY SUBSEQUENTLY SAGGED IN THE WINDOW FRAMES AND CREATED AN OPENING. THE WINDOWS COULD BE PUSHED UN IN THE FRAME BY HAND, BUT WOULD THEN FALL BACK DOWN WHEN DRIVING. UPDATED 02/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441396December 27, 2011
FUEL SYSTEM, GASOLINE
SENSOR IN FUEL TANK DID NOT REPORT AMOUNT OF GAS IN TANK TO DASH. CAR DID NOT HAVE ANY GAS BUT REPORTED A QUARTER TANK. WHILE DRIVING AT ROUGHLY 45 MILES AN HOUR, CAR SUDDENLY DIED IN CENTER LANE. BARELY HAD ENOUGH TIME TO PULL OVER. THE WORST PART IS I WAS ABOUT TO ENTER THE HIGHWAY AND MY SPEED WOULD HAVE BEEN ROUGHLY 70-75 MPH. ON A HIGHWAY, HAD MY CAR DIED IN THE SAME MANNER MY SAFETY WOULD HAVE BEEN COMPROMISED! I ENDED UP BLOCKING A STREET WITH ONCOMING TRAFFIC AND WAS UNABLE TO MOVE CAR ALONE. DEALERSHIP STATED THE SENSOR IS A PART OF THE WHOLE TANK AND THE TANK MUST BE REPLACED. HOWEVER, BECAUSE IT IS A SENSOR ISSUE MIGHT HAVE TO BE REPLACED AGAIN IN THE FUTURE. THIS IS DEFECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437835November 30, 2011
STEERING, STEERING:COLUMN
STEERING COLUMN NEEDED TO BE REPLACED PER DEALER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434896November 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE ACTUATOR FAILED ON ALL FOUR DOORS OF THE VEHICLE AND NONE OF THE DOORS WOULD OPEN FROM THE EXTERIOR OR INTERIOR. THE FAILURE ALSO PREVENTED THE DOOR TO THE FUEL TANK FROM BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ACTUATORS WERE REPLACED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433845November 1, 2011
ENGINE AND ENGINE COOLING
I PURCHASED A 2007 BMW 328I ON 8/6/2011, 59,642 MILES. SHORTLY AFTER THIS PURCHASE, I EXPERIENCED THIS VEHICLE OVERHEATING AND LOSING ALL POWER WHILE DRIVING TWICE IN ONE WEEK, OCTOBER 25 AND OCTOBER 27, 2011. AFTER APPROXIMATELY 5 MINUTES OF DRIVING, THE YELLOW WARNING SIGNAL ILLUMINATED AND TEN SECONDS LATER, THE RED WARNING LIGHT ILLUMINATED AND THE VEHICLE IMMEDIATELY LOST POWER AND STALLED IN THE MIDDLE OF THE ROADWAY. I WAS TOLD TO PICK UP MY CAR AND COME BACK IF IT RAN HOT AND STALLED AGAIN (CUSTOMER TO MONITOR). I PICKED MY CAR UP ON WEDNESDAY EVENING AFTER WORK AND DROVE STRAIGHT HOME. ON THURSDAY MORNING THE YELLOW LIGHT FLASHED AND IMMEDIATELY TURNED RED AND SHUT OFF IN THE MIDDLE OF THE ROADWAY AGAIN. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AGAIN. THIS TIME, WHEN THE CAR WAS PLACE ON THE TOW TRUCK, COOLANT RAN FROM UNDER THE VEHICLE ONTO THE GROUND. THIS IS A VERY FRUSTRATING, UNEXPECTED, EXPENSIVE AND DANGEROUS PROBLEM WITH THIS VEHICLE. IF I HAD BEEN TRAVELING ON THE HIGHWAY AND THIS VEHICLE SHUT DOWN WITHIN 10 SECONDS, I WOULD NOT HAVE BEEN ABLE TO SAFELY NAVIGATE THIS VEHICLE TO THE SHOULDER OF THE ROAD. FORTUNATELY, I WAS NOT REAR ENDED ON EITHER INCIDENT. I UNDERSTAND THAT THE PURPOSE OF THE ENGINE SHUTTING DOWN IS TO PREVENT ENGINE DAMAGE, BUT THERE SEEMS TO BE NO ADVANCE WARNING, WHICH PUTS THE OCCUPANTS IN DANGER OR BEING REAR ENDED. I AM VERY CONCERNED ABOUT THIS SWIFT TOTAL SHUT DOWN OCCURRING WHILE ON THE HIGHWAY AND CAUSING A MAJOR ACCIDENT. ALTHOUGH THE WATER PUMP WAS NOT DEEMED AS THE ABSOLUTE CAUSE OF THE PROBLEM, THE DEALERSHIP STARTED THEIR CORRECTIVE ACTION WITH REPLACING THE WATER PUMP AND THERMOSTAT. I RECENTLY DISCOVERED WHILE UNDER WARRANTY, THIS VEHICLE'S CYLINDER HEAD WAS REPLACED AND SLUDGE WAS IN THE ENGINE OIL (PRIOR TO MY PURCHASE). I CONTACTED BMWUSA AND WAS TOLD THAT COMPONENTS BREAK DOWN SOMETIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433514October 29, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DOOR LOCK ACTUATOR FAILURE: FRONT DOOR LOCK ACTUATORS FAILED DISALLOWING EXIT FROM ALL DOORS EXCEPT THE DRIVER'S SIDE FRONT DOOR. PASSENGERS COULD ONLY EXIT THE VEHICLE BY CRAWLING OUT OF THE DRIVER'S SIDE FRONT DOOR. THE FRONT PASSENGER DOOR AND BOTH REAR DOORS COULD NOT BE OPENED BY USING THE INTERIOR OR EXTERIOR DOORHANDLES. FURTHERMORE, THE ELECTRICAL SYSTEM DISALLOWED ANY UNLOCKING OF THESE THREE DOORS AS WELL. FORTUNATELY, THE CAR WAS NOT INVOLVED IN AN ACCIDENT DURING THIS DOOR LOCK ACTUATOR FAILURE. DURING THE TIME OF THIS INCIDENT, TWO PEOPLE WERE IN THE CAR. THE CONSEQUENCES OF NOT HAVING DOORS WHICH CAN OPEN FROM THE INSIDE OF THE CAR COULD PROVE DEADLY IN AN ACCIDENT. A LETTER WAS WRITTEN TO BMW OF NORTH AMERICA, LLC BY THE OWNER OF THIS CAR IN THIS REPORT AND THEIR RESPONSE ON OCTOBER 7TH, 2011 WAS, "WE HAVE NO RESPONSE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432528October 24, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THE KEY LOCK ACTUATOR FAILED; WHENEVER SHE UNLOCKED THE DOORS THE LATCH ON THE FRONT DRIVERS AND FRONT PASSENGERS SIDE FAILED TO LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED SHE NEEDED ALL FOUR ACTUATORS TO FUNCTION IN ORDER FOR THE LOCKS TO WORK PROPERLY. THE CONTACT WAS ADVISED THAT THE REPAIR COST WAS $1200 AT HER EXPENSE; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432602October 24, 2011
STEERING
THE STEERING COLUMN LOCK FAILED WHICH REQUIRED BMW TO REPLACE THE UPPER STEERING COLUMN AT $1,252.92!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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