Alliance RV Paradigm Complaints

13 consumer complaints on file.

#11766703September 24, 2026
SUSPENSION
The following events occurred during the final stages of the purchase of a new Recreational Vehicle. The RV was in the possession and control of Blue Compass RV San Antonio; we had not yet taken possession of or accepted delivery of the vehicle. We were informed by Blue Compass that this vehicle is subject to NHTSA Campaign 26V337000 / Lippert Recall 26E032 and could not be removed from lot until the recall had been performed. NHTSA states that affected shock bolts may be incorrectly tightened, and that broken shock-retainer bolt heads and washers may detach and become a road hazard, increasing crash risk. The recall requires replacement of the shock bolts. Blue Compass told us the RV could not be towed until the recalled bolts were replaced. The dealership then represented that the recall and related suspension problem were being addressed. Blue Compass also replaced a suspension trailing arm and removed/reinstalled shock-mounting hardware, but the required recall hardware was not installed. Blue Compass nevertheless released the RV for highway delivery and arranged for the RV to be delivered to our location 261 miles away. We later discovered the recall had not been completed and, as of September 24, 2026, it remains incomplete. We ask NHTSA’s Office of Defects Investigation to review how this new RV was released despite the dealer’s documented knowledge of the open recall, failure to complete the remedy, and representations that the recall was being taken care of before delivery. We also ask NHTSA to determine what the manufacturer, Alliance RV, knew and authorized regarding the suspension work. Blue Compass told us Alliance representatives had been contacted and that factory authorization had been obtained for replacement of a trailing arm. We have not been provided records showing what Alliance was told, what it approved, what parts or hardware it understood would be installed, or whether it knew the recall remained incomplete when the RV was released.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756987August 14, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
The front-end steel frame and structural assembly failed. The steel frame moves independently from the aluminum walls/body. Steel outriggers were not attached to the walls (both sides near propane compartments), main front beam mounting hardware was loose, and the front cap had inadequate attachment. The RV remains available for inspection. This defect compromises structural integrity while towing, creating risk of frame/body separation, loss of control at highway speeds, or catastrophic failure that could cause a crash, injury, or death to occupants and other road users. The defect was confirmed by independent service center Creekside RV (Salem, UT) through tear-down inspection, forklift testing that reproduced the movement, photos, and video. They performed 24 hours of structural reinforcement to stabilize it. Alliance RV was notified. They stated the unit was outside warranty and would only inspect it if transported 1,500 miles to Elkhart, IN. No manufacturer inspection of the defect has occurred. No police or insurance inspection has taken place. Early symptom: Cabinet separation photographed in May 2022 (12 days after purchase), later identified by Creekside as caused by the same frame flex. Progressive interior movement, sealant failures, and other secondary issues continued until full diagnosis in 2026. Additional safety concerns include loose fasteners falling from ceilings/walls (including in a child’s sleeping loft, creating injury risk) and a toilet seal failure allowing black-tank gases into the living space. These appear linked to the same manufacturing/assembly deficiencies. The RV has been used only for light personal travel. CAT scale records from 2022, 2024, and 2026 show consistent axle weights well under limits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756129August 11, 2026
EQUIPMENT
The contact owns a 2024 Alliance Paradigm RV. The contact received notification of NHTSA Campaign Number: 26V324000 (EQUIPMENT); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735374May 3, 2026
SERVICE BRAKES
What component or system failed? The inner brake pad material on the front wheel of the door side and off door side separated. The material did not come unbonded from the pad plate, the material itself separated. I have the pads and pictures of the failure. How was your safety put at risk? The material could have become jammed in the brakes. This could have caused the single brake to lock up (possible loss of control), cause a brake to overheat to failure, or catch the tire on fire. The material could have totally come loose. This could have caused a brake line to be severed causing loss of brakes or, due to loss of pad material, a reduction in braking capability. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the technician working on my vehicle stated he has seen this brake pad material failure on Kodiak pads multiple times. Has the vehicle or component been inspected by the manufacturer? Not yet. Were there any warnings? No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693879October 16, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2021 Alliance Paradigm RV. The contact stated that the flex frame was sagging in the overhead. The contact stated that there were noticeable cracks in the frame. The contact stated that the RV was unusable. The RV was taken to an RV facility, but the RV was not diagnosed or repaired. The manufacturer was contacted but was unable to assist until 2026. The manufacturer suggested that the RV be taken approximately 2,000 miles away for the repair. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626118November 19, 2024
EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624028November 7, 2024
STRUCTURE
The contact owns a 2022 Alliance RV Paradigm. The contact stated while driving at various speeds, the front passenger’s side awning slid out unintendedly. The manufacturer was notified of the failure and the contact was referred to a dealer. The dealer inspected the RV and informed the contact that the failure was related to structural damage. The manufacturer contested the dealer's findings and referred the contact to another dealer. The second dealer also confirmed that the failure was related to structural damage caused by the wall studs fracturing from the RV steel subframe. The RV remained in the possession of the dealer unrepaired. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595079June 18, 2024
WHEELS
Aluminum wheel spokes cracking on OEM wheels. I did a close up inspection on the aluminum wheels on my unit and found several spoke cracks developing on 2 of 4 wheels (one almost completely across the spoke) rendering my unit unsafe to transport.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594727June 17, 2024
SERVICE BRAKES, WHEELS
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587454May 7, 2024
WHEELS
As we wdre leaving the rv park one wheel completly broke a The only part left was the center of the mag. The tire and outer wheel were on the ground. We were only .5 mile from gettinv on I 40. Looked at rhe other 3 mags and 2 had cracks in them. Had to make an emergency purchase of wheels to get home to TX0505
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558756December 6, 2023
SUSPENSION
The door side suspension hanger bent as a result of the bolt falling out or broken. Part of the MorRyde CRE3000 suspension system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546736September 26, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430481August 25, 2021
SERVICE BRAKES, ELECTRIC:SOLENOID/ACTUATOR
The contact owns a 2021 Alliance Paradigm Trailer. The contact stated upon testing the brake actuator, the system failed to respond. The warning message "Trailer Disconnected" appeared on the instrument panel. The parts manufacturer was made aware of the failure and informed the contact that it was a manufacturer’s defect and the solenoid inside the brake actuator was overheating when receiving electrical signals from the brake away switch. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and shipped the brake actuator part to the contact for replacement. The vehicle was repaired. The approximate failure mileage was 3,500. VIN invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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