Acura TL Complaints

3,117 consumer complaints on file.

#10861629April 27, 2016
AIR BAGS, UNKNOWN OR OTHER
CRACK HAS APPEARED ON DASHBOARD PASSENGER SIDE OVER AIR BAG AREA. VEHICLE WAS STATIONARY. SAFETY CONCERN WITH AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861493April 26, 2016
AIR BAGS, BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT STATED THAT THE REAR VIEW CAMERA WAS BLURRY, WHICH MADE IT DIFFICULT TO SEE WHILE BACKING OUT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE, BUT WANTED TO REPLACE IT AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 16,000. ADDITIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/19/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861582April 26, 2016
AIR BAGS, UNKNOWN OR OTHER
MULTIPLE CRACKS ON THE DASHBOARD THAT ARE CLOSE TO THE PASSENGER AIRBAG ON THE FRONT RIGHT HAND SIDE. CRACKS ALSO HAPPEN THROUGHOUT THE DASHBOARD BY THE INSTRUMENT CLUSTER AND THE MIDDLE CLOSE TO THE WINDSHIELD. VERY BAD MATERIAL ACURA USED TO MAKE THESE WITH. SHOULD BE A RECALL DUE TO THE SAFETY ISSUE WITH THE AIRBAG ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861335April 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/19/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861390April 25, 2016
AIR BAGS
PASSENGER SIDE DASHBOARD CRACKED VERTICLE DIRECTION WHERE AIRBAG IS. THE AIRBAG LIGHT IS DISPLAYED IN DASHBOARD. BECAUSE OF THE CRACK, IT IS NOT KNOWN IF THE AIRBAG WILL WORK PROPERLY IF IN A CRASH OR IF IT WILL DEPLOY UNEXPECTEDLY ALSO CAUSING HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860660April 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR THE PART TO BECOME AVAILABLE. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860591April 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860247April 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 ACURA TL. WHILE DRIVING APPROXIMATELY 5 MPH, A SECOND VEHICLE T-BONED THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AS INTENDED. THE DRIVER SUSTAINED SEVERE LACERATIONS TO THE SCALP THAT REQUIRED 225 STITCHES AND 5 CRACKED CERVICLE VERTEBRAE. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT INDICATED THAT BROKEN GLASS WAS NOT PRESENT INSIDE THE VEHICLE AND THE CAUSE OF THE INJURIES WAS UNDETERMINED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10860441April 19, 2016
UNKNOWN OR OTHER
THE DASHBOARD DEVELOPED 2 LONG CRACKS IMMEDIATELY ON PASSENGER SIDE OVER AIRBAG WITHOUT ANY SIGN OF THEM APPEARING OVER TIME. CAR HAS BEEN GARAGE KEPT AND WELL MAINTAINED/CLEAN AND ALL LEATHER/DASH/PANELS ROUTINELY MOISTURIZED. CAR HAS NEVER BEEN WRECKED. GOOGLE 2005 ACURA TL DASHBOARD AND YOU GET NUMEROUS COMPLAINTS ABOUT THIS OCCURRING JUST OVER THE LAST 6 MONTHS FOR THE SAME MAKE/MODEL. NOT SURE IF THIS WILL AFFECT THE AIRBAG DEPLOYMENT OR WILL JUST BE AN EYESORE. REPLACEMENT PARTS COST APPROX. $730, NOT INCLUDING LABOR. CONTACTED ACURA BUT THEY REFUSE TO REPLACE THE DASH AT THEIR OWN COST DUE TO VEHICLE BEING OUT OF WARRANTY. THIS NEEDS TO BE INVESTIGATED TO ENSURE PASSENGERS WILL BE SAFE AND AIRBAG WILL DEPLOY PROPERLY IF IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855673April 15, 2016
AIR BAGS, STRUCTURE:BODY
THE DASHBOARD STARTED CRACKING. NOW, IT HAS CRACKS ALL OVER. PASSENGER SIDE AND DRIVER SIDE. THIS MAY CAUSE ISSUE WITH THE AIRBAGS. I LOOKED ON LINE AND THIS IS VERY COMMON IN 2004 TLS. ACURA REFUSES TO FIX THE ISSUE. SOME HAVE ALSO EXPERIENCED ISSUES WITH THEIR AIR BAGS DUE TO THE CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855721April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854548April 9, 2016
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
NOT SURE IF THIS IS TAKATA ISSUE AS WELL! OR DUE TO DEFECTIVE DASHBOARD MATERIALS WHICH HAVE CRACKED SEVERELY BAD! WHEN IT STARTED THEY WERE LINES HARDLY NOTICEABLE! NOW DUE TO NEGLEGANCE OF THE COMPANY THE PRIMARY CRACKS ARE OVER THE AIRBAG AREA & HAVE CREVICES ACROSS TOP AND THEY ARE ACROSS ENTIRE DASHBOARD? THE LIGHT FOR AIRBAGS COMES ON AND OFF AT RANDOM TIMES? THE SEAT BELT BEEPING INDICATOR IS NOT WORKING ALL THE TIME ANYMORE! MY CAR EVEN THOUGH IT IS A 2004 IS IN VERY GOOD SHAPE FROM WHAT OTHER PEOPLE HAVE TOLD ME! THAT IS OF COURSE UNTIL THEY SEE THE CRATERS IN THE DASH OF WHAT IS SUPPOSE TO BE A HIGHER END NICE MODEL CAR THAT SHOULD HOLD UP BETTER THAN???? THIS IS NOT TO MENTION THE FACT OF SAFETY? IS THERE A POSSIBILITY THE AIRBAGS HAVE DRIED OUT OR BECAME EFFECTED DUE TO THESE LARGE CRACKS AS WELL AS WHAT OTHER DAMAGE IT COULD BE CAUSING ELECTRONICALLY? AM I GOING TO END UP IN SOME HORRIFIC CAR ACCIDENT DUE TO AIRBAG RELEASE WHEN JUST DRIVING DOWN THE INTERSTATE AND THEN IT ALL BE MY FAULT FOR SWEVING OVER IN ANOTHER LANE AND CAUSE THE ACCIDENT! THEN IT WILL LOOK AS IF I WERE AT FAULT AND AIRBAGS DEPLOYED AS THEY SHOULD HAVE DONE, INSTEAD OPENED PREMATURELY DUE TO DEFECTIVE PARTS? OF COURSE THIS IS A HYPOTHETICAL SITUATION BUT I WOULD THINK TOTALLY PLAUSIBLE!!! AND ALL DUE TO NOT HAVING RECALLED WHAT EVERYONE ALREADY KNOWS THAT DASHBOARD MATERIAL ON THIS MODEL AND OTHERS THAT WERE RECALLED AND REPAIRED BY DEALERS SAME YEAR MODELS 2004-2008 FOR THE SAME IDENTICAL REASONS! THAT SEEMS LIKE A ROLL OF THE DIE AT CONSUMERS EXPENSE! NOT TO MENTION A LIABILITY TO ALL CONSUMERS THAT HAPPEN TO BE DRIVING THESE VEHICLES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854263April 8, 2016
AIR BAGS
MY AIRBAG LIGHT IS ON AS A RESULT OF MY DASHBOARD CRACKING. THE DASHBOARD STARTED CRACKING AND LIGHT CAME ON A FEW YEARS AFTER I BOUGHT THE CAR. I WORK FROM HOME SO MY CAR IS PARKED IN THE GARAGE MOSTLY. IN THE PAST I'VE HAD CARS SIT IN THE SUN ALL DAY AND THE DASHBOARD NEVER CRACKED. I HAVE TALKED TO ACURA SEVERAL TIMES ABOUT THIS ISSUE AND THEY ARE NOT WILLING TO FIX IT. THEY WANT ME TO PAY $700 TO HAVE IT REPAIRED EVEN THOUGH IT IS A DEFECT. I FEEL IT IS A SAFETY CONCERN AND I DO NOT HAVE ANYONE SIT IN THE FRONT SEAT BECAUSE I'M WORRIED IT WILL NOT DEPLOY. I SHOW MANY FORUMS WITH THE SAME ISSUE BUT ACURA REFUSES TO HELP. I GUESS THEY WONT DO ANYTHING UNTIL SOMEONE IS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854278April 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND FELT THAT THE PART EXPECTED AVAILABILITY DATE WAS UNREASONABLE. THE CONTACT MENTIONED THAT THE DEALER WOULD NOT PROVIDE A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854339April 8, 2016
AIR BAGS
"TAKAKA RECALL".. MY DEALER TELLS ME THERE COULD BE AT LEAST A 3 MONTH WAIT FOR THE RELACEMENT PART BUT THE RISK TO ME IS "LOW". ?? SEEMS AT ODDS WITH WRITTEN INFO I VE READ ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853632April 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/10/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853047April 2, 2016
AIR BAGS, POWER TRAIN, STEERING
TOP OF MY DASH WHERE THE GLOVEBOX IS ALL CRACK WHERE THE THE TAKATA INFLATORS OUR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853081April 2, 2016
POWER TRAIN
DRIVE AXLE BROKE IN SIDE TORQUE CONVERTOR WHILE I WAS DRIVING 45 SPEED I HAD NO TRANS WHEN AXLE BROKE STEER CAR OVER TO SIDE OF ROAD SO ANOTHER VEHICLE DIDNOT HIT ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852914April 1, 2016
AIR BAGS
"TAKATA RECALL" I RECEIVED A RECALL NOTICE FROM ACURA THAT MY 2009 TL WAS BEING RECALLED FOR THE AIRBAG INFLATOR. ON THE RECALL NOTICE IT STATES "THE DEFECT IN THESE VEHICLES COULD KILL OR INJURE YOU OR OTHER PEOPLE IN YOUR VEHICLE". IT ADVISES TO TAKE THE CAR TO THE DEALER TO HAVE A NEW AIRBAG ORDERED AND IF WANTED, RECEIVE ALTERNATE TRANSPORTATION. THE DEALER DID OFFER ALTERNATE TRANSPORTATION WITH WHICH YOU AGREE TO PARK THE RECALLED VEHICLE UNTIL REPAIRS ARE MADE. THE ONLY PROBLEM IS THE DEALER ADVISED THEY HAVE NO PROCEDURES TO INSTALL THE NEW AIRBAG NOR DO THEY HAVE THE PARTS. THE DEALER ADVISED IT COULD TAKE UNTIL SEPTEMBER 2016 OR MAYBE EVEN LONGER, BEFORE THE REPAIR CAN BE MADE. THE DEALER ADVISED THEY HAVE NO FURTHER INFORMATION BEYOND WHAT HAS JUST BEEN STATED. IF MY CAR SITS FOR ANOTHER FIVE MONTHS OR LONGER THERE IS NO CONSIDERATION FOR THE DEPRECIATION OF MY VEHICLE WHILE IT IS PARKED. WHY NOT? ALSO, HOW GREAT IS THE HAZARD AS THE DEALER ADVISED SOME OWNERS ARE CONTINUING TO DRIVE THEIR VEHICLE AWAITING THE REPLACEMENT OF THE AIRBAG. REMEMBER, THE RECALL NOTICE STATES "THESE VEHICLES COULD KILL OR INJURE YOU". SO THE CONSUMER IS LEFT WITH THE DECISION TO RISK LIFE AND LIMB OR PARK THE VEHICLE WITH NO IDEA WHEN IT WOULD BE REPAIRED! I CANNOT TRADE THE CAR WITH THIS RECALL NOTICE PENDING AND EXPECT TO GET FULL VALUE FOR IT. ACURA ADVISED THEY WOULD NOT PROVIDE ANY ADDITIONAL COMPENSATION OTHER THAN THE RENTAL CAR. WHO IS NEGOTIATING ON BEHALF OF THE CONSUMER? WHAT IS MY REAL RISK DRIVING THIS VEHICLE? WHY WAS COMPENSATION NOT PART OF THE AGREED TO RECALL THAT WAS NEGOTIATED? WHY IS THE NTSB LEAVING IT UP TO CONSUMERS TO ASSESS THE RISK TO THEMSELVES AND THEIR FAMILY? WHAT IS BEING DONE TO ACCELERATE THE REPLACEMENT OF THESE AIRBAGS? I HAVE BEEN ASKING FOR OVER TWO YEARS IF MY VEHICLE HAD A TAKATA AIRBAG AND WAS TOLD THEY DID NOT KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852983April 1, 2016
POWER TRAIN
THIS CAR HAS ALWAYS HADD SCHEDULED MAINTENANCE AND RECALLS PERFORMED ASAP. TRANSMISSION WAS SHIFTING ERRATICALLY SO IT WAS TAKEN TO TRANSMISSION PLACE BEFORE DUE AND IT WAS FLUSHED AND INSPECTED. IT STILL SHIFTS INCORRECLY BUT INTERMITTENTLY. I DECIDED TO DO SOME RESEARCH AND FOUND NUMEROUS SAFETY ISSUES WITH THE TRANSMISSION. I BOUGHT THIS BECAUSE IT WAS RATED AS SUCH A SAFE CAR FOR MY TEENAGER. I AM BEGINNING TO RETHINK MY ORIGINAL DECISION. ALL THE SCARY RESULTS OF THIS SYMPTOM HAVE HAPPENED AFTER THE PURCHASE. WE HAVE HAD IT SINCE SEPT 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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