Acura TL Complaints

3,117 consumer complaints on file.

#10063612March 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES FAIL EVERY 15,000 MILES ACCORDING TO HONDA CUSTOMER SERVICE THIS IS A NORMAL CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063616March 22, 2004
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
MY 2003 ACURA TL CURRENTLY HAS 3500 MILES ON IT. THE OTHER DAY IT STARTED MAKING A GRINDING NOISE - NO NOISE WAS PRESENT PRIOR - TURNS OUT THE REAR BRAKES AND ROTORS WERE BAD (THE FRONT ONES WERE FINE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062535March 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY TL BRAND NEW IN 2000. SINCE THEN I HAVE IT IN THE REPAIR SHOP 7 TIMES FOR THE SAMETHING. BELOW IS A SUMMARY OF EACH ATTEMPTED REPAIR: *AK THE 1ST ATTEMPT TO REPAIR CHECK ENGINE LIGHT (NOV 9 2000) THREE MONTHS AFTER I BOUGHT THE CAR BRAND NEW, THE COIL AND FUEL INJECTOR WAS CHECKED. A SHORT WAS FOUND IN THE WIREHOOK (FALSE CODE). THE 2ND ATTEMPT TO REPAIR CHECK ENGINE LIGHT (DEC 13 2000) WAS A CODE P0305 #5 CYLINDER MISS FIRE AND THEY REPLACED 5 INJECTOR WITH 4 INJECTOR THE THIRD ATTEMPT TO REPAIR CHECK ENGINE LIGHT (DEC 5 2001) WAS THE REPLACEMENT OF A LINEAR SOLENOID, GASKET AND O-RING. THE FOURTH ATTEMPT TO REPAIR CHECK ENGINE LIGHT (NOV 14 2002) INJECTOR #4 WAS MISS FIRING. FUEL CLEANING AND ERG VALVE REPLACEMENT. CLEARED ALL CODES AND LIGHT WENT OFF UNTIL I DROVE IT HOME AND THE LIGHT CAME BACK ON. THE FIFTH ATTEMPT TO REPAIR CHECK ENGINE LIGHT (NOV 27, 2002) FOUND RECURRING CODES P-304 AND P-306. REPAIRED ALL IGNITION COILS AND SPARK PLUGS. UPDATED INJECTOR HARNESS "BUSS" CONNECTORS. THE SIXTH ATTEMPT (JULY 28, 2003) TO REPAIR CHECK ENGINE LIGHT AND SRS LIGHT. CHECK ENGINE LIGHT CAUSE #P304 MISFIRE. SRS LIGHT FOUND FAULTY OPDS UNIT. ELECTRICAL RELATED. ORDERED AND REPLACED NEW UNIT. THE SEVENTH ATTEMPT WAS ANOTHER MIS-FIRE ON #4 AND 5 CYLINDERS. I HAD FILED A BETTER BUSINESS BUREA CLAIM (BETWEEN 6TH AND 7TH ATTEMPT) AND JUST SO HAPPENED THE DISTRICT MGR FOUND OUT ABOUT MY CLAIM WHEN MY CAR WAS AT THE DEALERSHIP FOR THE 7TH ATTEMPT REPAIR. HE GAVE ORDERS TO STOP ALL REPAIRS ON THE CAR BECAUSE OF THE BBB CLAIM. I AM NOW IN THE MIDDLE OF HONDA MEDIATION AND BBB. I MAY BE OFFERED TRADE ASSISTANCE FROM THE MANUFACTURER OR VALUE PRICE FROM MANUFACTURER VIA BBB. THE CAR IS UNFIXABLE AND DEEMED A "LEMON". I CAN NOT SELL THIS CAR PRIVATELY IN GOOD CONSCIENCE. I HOPE ACURA CAN ADMIT IT IS A LEMOM AND PUT ME INTO A NEW VEHICLE --IT'S TO THEIR ADVANTAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062249March 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THE TRANSMISSION REPLACED IN MY CAR TWICE IN A 2 YEAR PERIOD. EACH TIME IT WAS VERY FRIGHTENING, AND AN ACCIDENT COULD HAVE OCCURRED. I FEEL THIS A VERY UNSAFE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061999March 12, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I WAS PULLING OUT OF A PARKING LOT WHEN THE VEHICAL FLOORED IT OWN GAS PEDDAL. I WAS ABLE TO STOP BY BOTH FEET ON THE BRAKE, BUT ENGINE CONTINUED FULL ACCELERATION. TRYING TO GET HOME USING HEAVY BREAK PRESSURE THE GAS PEDDEL RELEASED (FIVE MINUTES LATTER).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060771March 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSIONS FAILURE IN A 2001 ACURA TL. 3RD TRANSMISSION IN 36000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060505March 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 ACURA TL IS ON IT'S 3RD TRANSMISSION. THE LAST ONE STARTED SLIPPING, THEN DOWNSHIFTED WHILE I WAS ON THE FREEWAY AND I ALMOST LOST CONTROL OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060392March 4, 2004
AIR BAGS:FRONTAL
MY WIFE WAS IN A COLLISION ON 12/12/03 WHICH INVOLVED ANOTHER VEHICHLE THAT RAN A STOP SIGN AND MY WIFE'S NEW 2003 ACURA TL HIT THE VEHICLE AT FAULT IN THE DRIVERS SIDE DOOR. I HAVE INCLUDED PICTURES OF THE PROPERTY DAMAGE INCURRED. THE FRONT AIRBAGS DID NOT DEPLOY. I REPORTED THIS INCIDENT TO THE ACURA DEALER IN FORT WALTON BEACH IMMEDIATELY THAT I PURCHASED THIS FROM AND GAVE THEM A CHANCE TO TEST THE AIRBAGS BEFORE THE CAR WAS FIXED. THEY DECLINED AND INFORMED ME THEY WOULD TEST THE AIRBAG SYSTEM ONCE IT WAS REPAIRED. THE CASE FILE# WITH THE DEALER WAS B012003-12-1601041. EVERYBODY THAT I SPOKE WITH REGARDING THIS WAS AMAZED THAT THE AIRBAGS DID NOT DEPOY ON A FRONT END CRASH THAT CAUSED $7183 DOLLARS WORTH OF DAMAGE. THE CORE SUPPORT OF THE CAR HAD TO BE REPLACED. I HAVE HEARD OF OTHER ACURA FAILURES FOR FRONT AIRBAGS AND WANTED TO SEE IF THERE WAS A DEFECT IN THIS PARTICULAR MODEL. THE DEALER WAS NOT THAT HELPFUL. MR. KIRK PERKS THE DISTRICT MANAGER DID AGREE TO MEET WITH ME TO DISCUSS AND THE DEALER PERFORMED AN AIRBAG TEST , HOWEVER THE AUTO REPAIR SHOP STATED TO ME THAT THERE WAS NO WAY TO ACCURATELY TEST THE AIRBAG SYSTEM. MY CONCERN NOW IS OBVIOUSLY IF THESE AIRBAGS WILL DEPLOY ON ANY FUTURE INCIDENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10060234March 3, 2004
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEAD LIGHTS OFFER A DANGEROUSLY LOW AMOUNT OF LIGHT ON ROADS WITH DIPS AND HILLS AND CURVES ESPECIALLY IN NEIGHBORHOODS. LACK OF AMBIENT LIGHT ELIMINATES ANY CHANCE AT THE SPLIT-SECOND DECISION NEEDED TO AVOID A POSSIBLE DEER OR CAT CROSSING OR PEDESTRIAN IN YOUR PATH. NORMALLY AT LOW NEIGHBORHOOD SPEEDS YOUR BRIGHT LIGHT BEAMS ARE NOT NEEDED OR USED SO THE BLACKED OUT AREAS CAN POP UP AT ANYTIME WITH NO WARNING. THESE LIGHTS ARE GOING TO CAUSE ACCIDENTS AND DEATHS IF THEY ARE NOT REPLACED WITH ONES THAT ARE PRACTICAL FOR EVERYDAY DRIVING. WHAT WORKS ON A TEST TRACK ISN'T ALWAYS BEST FOR THE AVERAGE DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055413February 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT WARNING. *AK WHEN THE CONSUMER PUT THE SHIFTER INTO DRIVE THE VEHICLE WOULD NOT MOVE FORWARD. THE DEALER REPLACED THE TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053641February 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. DEFECTIVE ROTORS ARE CAUSING THE STEERING WHEEL TO SHIMMY.*AK THE ROTORS WERE RESURFACED NO NUMEROUS OCCASIONS BUT THE PROBLEM PERSISTED. THE MANUFACTURER AND DEALER ARE AWARE OF THE PROBLEM BUT HAVE NOT BEEN ABLE TO PROVIDE A PERMANENT REPAIR OR ADDITIONAL ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059007February 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2003 ACURA 3.2 TL PREVIOUSLY REPORTED SUDDEN DOWNSHIFT FROM 5TH GEAR TO 2ND GEAR AT HIGHWAY SPEEDS. VEHICLE INSPECTED BY GETTEL ACURA IN SARASOTA, FL. TOLD "CANNOT REPRODUCE PROBLEM SO HONDA/ACURA WILL NOT AUTHORIZE ANY REPAIRS". VEHICLE IS STILL AT DEALER, THEY ARE ATTEMPTING TO REPRODUCE PROBLEM. HAVE BEEN TOLD BY ACURA CUSTOMER CARE THAT MY VEHICLE IS "OUTSIDE THE VIN NUMBER SERIES COVERED BY PREVIOUS NHTSA INVESTIGATIONS" AND MY VEHICLE IS NOT A CANDIDATE FOR REPAIR, DESPITE THE 7 YEAR, 100K MILE EXTENDED WARRANTY. WAS TOLD "WE BELIEVE YOU, BUT IF WE CANNOT REPRODUCE THE PROBLEM, THERE IS NOTHING WE CAN DO...WHY SHOULD WE DUMP THOUSANDS OF DOLLARS IN PARTS INTO YOUR CAR IF WE CAN'T FIND ANYTHING WRONG?" I EXPLAINED THEIR LIABILIY AND THE POTENTIAL SAFETY HAZARD, AS, THE VEHICLE HAD SUDDENLY DOWNSHIFTED FROM 5TH GEAR TO 2ND, TWICE IN LAST 5 DAYS. ACURA/HONDA APPEARS TO BE STONEWALLING, AND I WILL HAVE TO SEEK LEGAL COUNSEL IN ORDER TO COMPEL THEM TO COMPLY WITH THE TERMS OF THE EXTENDED TRANSMISSION WARRANTY...BEFORE THE TRANSMISSION FAILURE CAUSES AN ACCIDENT OR INJURY TO MYSELF OR MY FAMILY. ACURA INSISTS THE TRANSMISSION PROBLEMS WERE "FIXED" BEFORE THE CAR WAS BUILT, SO THERE IS NO WAY I COULD BE HAVING THE SAME PROBLEMS, AND I WAS CHASTIZED FOR QUOTING INFORMATION FROM NHTSA INVESTIGATION RESULTS...THEY TOLD ME "YOU AREN'T A MECHANIC, AND TRYING TO GET A NEW TRANSMISSION BECAUSE YOU READ SOMETHING ON THE WEB DOEN'T MEAN YOUR CAR HAS A PROBLEM". THIS WAS COURTESY OF "ROBIN" AT ACURA CUSTOMER CARE DEPARTMENT ON 2/24/04. . THE DEALERSHIP CALLED TODAY, STATED IT WAS RAINING, SO THEY COULDN'T TAKE MY CAR OUT TO RUN DIAGNOSTICS..AND THEY'LL TRY AGAIN "TOMORROW". IF THEY FIND NOTHING WRONG, THEY PLAN ON RETURNING THE VEHICLE TO ME, UNREPAIRED. . I AM MOST CERTAINLY SCARED TO GET BACK BEHIND THE WHEEL OF THIS VEHICLE, DUE TO THE TWO SUDDEN DOWNSHIFTS THAT NEARLY CAUSED LOSS OF CONTROL OF THE VEHICLE. . ACURA IS NOT COMPLYING WITH IT'S AGREEMENT WITH NHTSA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058824February 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SEVERE VIBRATION AT MOST SPEEDS, PARTICULARLY IN THE 40 - 60 MPH RANGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059674February 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND THE DRIVER MOMENTARILY LOST CONTROL. *PH THE CONSUMER WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058804February 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN DOWNSHIFT OF AUTOMATIC TRANSMISSION WHILE DRIVING IN D-5 (5TH GEAR) AT APPROXIMATELY 60MPH WHILE MERGING ONTO HIGHWAY. MOMENTARY LOSS OF CONTROL, REGAINED WHEN 5TH GEAR RE-ENGAGED. MOTOR SUDDENLY REVVED TO NEAR RED-LINE CAUSING TORQUE STEER FEEL AND DECELERATION. REVIOUSLY NOTIFIED DEALER OF TRANSMISSION-RELATED ISSUES, WAS TOLD "NO PROBLEM FOUND" AT GETTEL ACURA IN SARASOTA, FL. PLAN ON TAKING VEHICLE BACK TO SHOP AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058728February 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED. WILL NOT CHANGE GEARS WHILE VEHICLE IN MOTION. THIS HAPPENED AFTER THE 2ND TRANSMISSION HAS BEEN REPLACED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058552February 20, 2004
TIRES
TIRE VIBRATION. AT ABOUT 50 MPH, THE TIRES CAUSE THE ENTIRE CAR TO VIBRATE. THIS CONTINUES AT ALL HIGHWAY SPEEDS AND DOES NOT SEEM TO GO AWAY. I HAVE CONTACTED ACURA SEVERAL TIMES AND ACURA'S ENGINEERS 'ARE LOOKING INTO IT'. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058493February 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 ACURA 3.2 TL THAT WAS BROUGHT IN TO THE DEALER YESTERDAY DUE TO SOME PROBLEMS I WAS EXPERIENCING WITH THE TRANSMISSION. I WAS TOLD THAT I NEEDED A NEW TRANSMISSION BUT THEY WOULDN'T EXPLAIN WHY. IT IS ASTOUNDING THAT A CAR THIS YOUNG WOULD NEED A NEW TRANSMISSION AND I AM FRUSTRATED WITH THE PERSISTANT PROMBLEMS WITH THIS CAR. THIS IS ONE OF MULTIPLE PROBLEMS. THEY HAVE ALL BEEN UNDER THE WARRANTY BUT IT IS EXTREMELY DISRUPTIVE TO KEEP BRINGING IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049917February 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER COULD REMOVE THE KEY FROM THE IGNITION WHILE THE TRANSMISSION WAS IN ANY GEAR. THE VEHICLE HAS ROLLED ON MANY OCCASION, LUCKILY THERE HAVE BEEN NO ACCIDENTS. A RECALL WAS ISSUED ON THIS PROBLEM BUT THE CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058374February 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE LEFT HEADLAMP BEAM CREATES A DARK/BLIND SPOT ABOUT 5-6' INCHES IN DIAMETER. THE DRIVER'S EYES START FOCUSING ON THIS SPOT AT HIGH SPEEDS THE DRIVER MISSES THE LANES AND GETS BLINDED, DAZED AND CONFUSED - A CAUSE THAT MAY VERY SOON CAUSE ACCIDENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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