The contact owns a 2016 Acura RLX. The contact stated that while driving at various speeds and turning, the rear axle made a rubbing sound. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear axle actuators had failed and needed to be replaced. The contact was informed that the repair was not covered because the 10-year extended warranty had expired. The manufacturer was notified of the failure by phone, and a case was filed, but coverage was denied. The contact was awaiting a callback from an Acura regional manager. The contact stated that the failure was a factory defect. The failure mileage was approximately 44,000.
No injuries · No fire · No crash
The car died on the freeway, tow truck towed contacted mechanic next day and they came and diagnosed the car and needed a crank shaft sensor and change was complete. Car is still showing the same issues stalls approximately 30 to 40 mins of idle I had mechanic pull live data stream from scanner upon monitoring short term fuel trim bank 1 still shows that the fuel pump is seizing one warm, causing the car to stall, which is a huge safety issue I have a 5 month old and 8 year old in the car when she stalled on the freeway. Pump is seizing when it’s hot.
No injuries · No fire · No crash
2016 RLX SH-AWD (bought new in 2017 - now with 62K on the odometer) developed a knocking noise on [XXX] 2024. I scheduled service with Buerkle Acura (Brooklyn Park, MN) and drove it very little until the appointment on Wednesday, [XXX], 2024. I was hoping it was noisy valves, or a broken exhaust hanger, but was informed by the technician last night that there are metal shavings in the oil pan and that connecting rod bearing #5 is spun. All maintenance has been performed at this dealership, which is where I bought the car brand new. The engine in this vehicle is the J35Y4 which is NOT part of the NHTSA Recall No. : 23V-751. Please look into this matter, as I have seen on the Acura forum [XXX] ) that another Acura RLX owner (2018 model) has experienced a connecting rod bearing failure as well. My vehicle is covered by an extended warranty from Acura, so I will be getting a new short block. The heads were pressure tested and milled and will be reinstalled. All labor and parts are covered by the extended warranty by Acura, so I have no complaints with Acura (so far). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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THE VEHICLE IS EQUIPPED WITH 4 WHEEL STEERING. THE REAR WHEELS ARE CONTROLED BY THE COMPUTER. WHILE MANEUVERING IN A PARKING LOT OR AFTER SHARP TURNS THE REAR WHEELS DO NOT RESPOND TO DRIVER INPUT. THE WHEELS GET STUCK IN THE WRONG DIRECTION AND THE DRIVER MUST CORRECT DIRECTION OF TRAVEL TO COMPENSATE. THE STEERING ACTUATORS WERE REPLACED BY DEALERSHIP AND THE ISSUES IS STILL HAPPENING
No injuries · No fire · No crash
TL* THE CONTACT OWNS A 2016 ACURA RLX. THE CONTACT STATED THAT AFTER LOADING GROCERIES INTO THE TRUNK OF THE VEHICLE, THE TRUNK TO WAS MANUALLY CLOSED HOWEVER, THE TRUNK UNLOCKED INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ADMITTED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. A CASE NUMBER WAS PROVIDED. THE VEHICLE WAS TAKEN TO VERN EIDE ACURA (4030 S GRANGE AVE, SIOUX FALLS, SD 57105, WHERE THE DEALER REPLACED TWO NEW ANTENNAS FOR THE REMOTE USED TO UNLOCKED THE TRUNK, AND A NEW BATTERY IN THE KEY FOB. THE ANTENNA AND BATTERY REPLACEMENT FAILED TO FIX THE ISSUE. THE FAILURE MILEAGE WAS 19,700.*DT CONSUMER WAS TOLD NOTHING COULD BE DONE ABOUT IT BY CUSTOMER SERVICE.*JB*DT *TR
No injuries · No fire · No crash