Acura RL Complaints

422 consumer complaints on file.

#10134488August 12, 2005
EQUIPMENT:ELECTRICAL
CONSUMER WAS LOCKED INSIDE OF THE VEHICLE WITH AN INOPERATIVE KEY FOB.***NO ANSWER REQUIRED***. *MR *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119690May 3, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SUSPENSION:FRONT, SUSPENSION:REAR
AT LOW SPEEDS ON ROUGH STREETS, ALL 4 WHEEL SUSPENSIONS MAKE A VERY METALLIC NOISE. I HAVE BEEN LEAD TO BELEIVE THAT IT IS DUE TO MIS MANUFACTURED BRAKE COMPONENTS. ONE DEALER DID "BEND" THE BRAKE "CLIPS" AND THE NOISE SUBSIDED FOR ABOUT 1000 MILES, BUT THE PROBLEM IS BACK AND THE DEALERS ARE SAYING IT IS A MFGR PROBLEM AND THEY CAN'T FIX WITHOUT FACTORY TECH SUPPORT WHICH HAS NOT BEEN FORTH COMING. I ONLY KNOW OTHER 2005 ACURA RL OWNER IN THE SMALL TOWN OF VISALIA (100K POP.) AND HE IS BEING GIVEN THE SAME RUNAROUND. MY CONCERN IS BRAKE FAILURE OR MY SERIOUSLY SUSPENSION FAILURE SUCH AS BROKEN WELDS OR DEFECTIVE MATERIALS. I HAVE HAD THE CAR TO TWO DIFFERENT DEALERSHIPS ON THREE DIFFERENT OCCASIONS AND THEY KEEP SAYING THE PROBLEM IS ELSEWHERE, BUT THE ONLY THING THAT HAS MADE THE NOISE GO AWAY WAS WHEN THE DEALERSHIP (SUPERIOR ACURA IN BAKERSFIELD, CA) SUPPOSEDLY BENT THE BRAKE "CLIPS". MYSTERIOUSLY THAT ACTION WAS NOT LISTED ON THE SERVICE REPORT WHEN MY WIFE PICKED UP THE CAR, BUT IT IS IN THEIR SERVICE RECORDS. ACURA IS HIDING AS SIGNIFICANT PROBLEM AND I AM ABOUT TO ENACT THE CA LEMON LAW AND YOU SHOULD INVESTIGATE WHY HONDA/ACURA IS BEING VERY MYSTERIOUS ABOUT THIS ISSUE - THEY ON ONE HAND SAY THERE IS A FIX ON THE WAY AND THEN IN THE NEXT BREATH SAY THAT THE NOISE IS COMING FROM SOMEWHERE ELSE???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118199April 20, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
AFTER INFORMING THE ACURA SERVICE CENTER ABOUT 3 MONTHS PRIOR TO THE ACCIDENT THAT THE BRAKES WERE NOT FUNCTIONING PROPERLY ON 2 SEPARATE OCCASIONS, AND BEING REASSURED THAT THERE WAS NOTHING WRONG WITH THE BRAKES, I REAR-ENDED ANOTHER CAR ON APRIL 5 BECAUSE THE BRAKES FAILED AGAIN. ACURA REFUSED TO RUN A COMPUTER CHECK ON THE CAR OR TO SEND ANYONE FROM CALIFORNIA TO INSPECT THE CAR. THE DEALER SERVICE CENTER HAD INITIALLY TOLD ME THAT THEY WOULD HAVE SOMEONE FROM CALIFORNIA COME TO INSPECT THE BRAKES AFTER THE ACCIDENT. THEY TOLD ME THAT THEY CHECKED THE BRAKES BY DRIVING THE CAR AND THAT THEY WERE OKAY. THEY REPEATEDLY TOLD ME THAT THEY WOULD NOT DO ANY FURTHER TESTS PERTINENT TO MY COMPLAINT UNLESS THE CAR INSURANCE COMPANY REQUESTED THAT THIS BE DONE. I SPOKE WITH SEVERAL PEOPLE AT METLIFE, (OUR INSURANCE COMPANY), AND THEY TOLD ME THAT THEY DO NOT MAKE SUCH REQUESTS. WE SHOULD ASK THE MANUFACTURER TO RUN FURTHER TESTING. I AGAIN SPOKE WITH ACURA SERVICE AND THE CUSTOMER SERVICE CENTER IN CALIFORNIA ,(ON SEVERAL OCCASIONS), AND WAS TOLD THEY WOULD NOT RUN ANY FURTHER TESTING OF THE BRAKES. THEY AGAIN STATED THAT THE BRAKES WERE FINE, AND THAT WE SHOULD PICK UP THE VEHICLE. TO DATE, WE HAVE NOT PICKED UP THE VEHICLE BECAUSE WE ARE AFRAID THAT THE VEHICLE IS NOT SAFE TO DRIVE. THE DEALER HAS HAD THE CAR SENT TO AN AUTO BODY SHOP. THIS CAR IS A LEASED VEHICLE. REPEATEDLY I ASKED FOR A WRITTEN REPORT REGARDING WHAT WAS CHECKED AND FOUND WITH BRAKES FAILURES IN THESE OCCASIONS, BUT NO ANSWER WAS RECEIVED FROM ACURA. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10114183March 16, 2005
AIR BAGS:SIDE/WINDOW
THE SRS INDICATOR COMES ON AND STAYS ON WHEN A CELL PHONE OR LAPTOP IS USED INSIDE THE VEHICLE. THIS HINDERS THE PROPER OPERATION OF THE AIR BAGS WHICH COULD RESULT IN A NEEDLESS DEATH TO THE PASSENGER. THE LIGHT CAN ONLY BE RESET BY THE DEALER WHICH COST $84.00 PER HOUR. AFTER SOME INVESTIGATION ON THE WEB, IT APPEARS THAT THIS IS NOT ONLY A PROBLEM IN THE ACURA RLS BUT ALSO A PROBLEM WITH ALL ACURA VEHICLES (RL, TL, TL-S, RSX AND THE MDX). THERE SHOULD HAVE BEEN ENGINEERING CONSIDERATIONS WHICH WOULD HAVE SHIELDED THE OPDS SENSORS FROM EVERYDAY INTERFERENCES FROM LAPTOPS AND CELL PHONES RADIO FREQUENCIES. PLEASE GIVE THIS MATTER SOME ATTENTION BY CONTACTING THE ACURA CORPORATION AND ASKING FOR AN EXPLANATION OF WHAT ACTION THEY INTEND TO TAKE TO CORRECT THIS ENGINEERING DEFECT. AS WITH MOST MAJOR CORPORATIONS, THE AVERAGE CONSUMER HAS NO WAY OF CONTACTING THEM DIRECTLY. THANKS FOR YOUR CONSIDERATION AND I LOOK FORWARD TO HEARING FROM YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106910January 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A SQUEAKING NOISE COULD BE HEARD WHILE DRIVING 30 MPH OR LESS. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT BOTH LOWER BALL JOINTS NEEDED TO REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106888January 5, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, POWER TRAIN:AXLE ASSEMBLY
WHILE CONSUMER WAS TRAVELING VEHICLE STOPPED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE PASSENGER FRONT BALL JOINT STUD HAS BROKEN OFF FROM THE LOWER BALL JOINT. MECHANIC INFORMED CONSUMER THAT THE LEFT AND RIGHT BALL JOINTS NEEDED TO BE REPLACED. *AK UPDATED 4/12/2006 - THERE WAS NO NOISE PRIOR TO THE FAILURE. THE PASSENGER SIDE AXLE ALSO FAILED. THE CONSUMER CONTACTED HONDA CANADA FOR ASSISTANCE BUT THEY REFUSED BECAUSE THE VEHICLE IS BEING OPERATED IN THE UNITED STATES IN ADDITION TO THE VEHICLE BEING OUTSIDE THE WARRANTY PARAMETERS . *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10109538December 29, 2004
ELECTRICAL SYSTEM
2005 ACURA RL BROKE DOWN WITHIN 10 MILES OF DEALERSHIP IMMEDIATELY AFTER PURCHASE. VEHICLE HAS ELECTRICAL PROBLEMS. *BF ON EACH BREAKDOWN, THE SH-AWD AND VSA WARNING LIGHT ILLUMINATED AT THE SAME TIME. THE NAVIGATION SCREEN WHICH CONTROLLED ALL OF THE ELECTRICAL SYSTEM TOTALLY FAILED. THE YAR RATE SENSOR UNDER THE CENTER DASH WAS DEFECTIVE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103681December 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PULLING OUT OF A PARKING SPACE BRAKES FAILED, CAUSING THE CONSUMER TO STRIKE A POST. DEALER STATED THAT THIS WAS A COMMON PROBLEM WITH THE BRAKES ON THIS VEHICLE. MANUFACTURER DID NOT AGREE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10099728November 9, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING 10 MPH THE SRS LIGHT APPEARED ON THE DASHBOARD. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THREE DAYS LATER THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098555November 9, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
S.R.S LIGHT CAME ON AND TOOK IT IN TO THE DEALER ON NOV. 4, 04'. THE DTC CODE REQUIERED TO HAVE THE LEFT SEAT BELT HOSTER REPLACED. ON NOV. 7TH THE S.R.S LIGHT CAME BACK ON, SO I TOOK THE CAR BACK TO THE DEALER (HOY FOX ACURA). THE DTC CODE THIS TIME WAS 15-3 WITCH INDICATES THAT THE OPDS SENSOR OR OPDS UNIT NOW NEEDS TO BE REPLACED. THE ONLY THING IS THAT THIS TIME IT WILL NOT BE COVERED UNDER WARRANTY LIKE THE SEAT BELT HOSTER (SINCE SEATBELTS HAVE LIFETIME WARRANTY). SO IT SEAMS TO ME THAT THERE IS DEFENETLY SOMETHING WRONG WITH THE AIRBAG SYSTEM SENSORS AND THAT A RECALL SHOULD BE SEND OUT FOR THIS. INSTEAD OF ONE HAVING TO PAY $532 FOR PARTS, $75 FOR LABOR AND $75 FOR DIAG., PLUS TAXES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117147November 5, 2004
AIR BAGS
ACURA 3.5RL 2000, DEFECTIVE AIRBAG. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101140November 5, 2004
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE, SEAT BELTS:REAR/OTHER
APPROXIMATELY 60 DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS DISCOVERED THAT THE VEHICLE HAD NO REAR SEAT BELTS. *NM THE CONSUMER STATED THAT THE ENGINE STARTED ON ITS OWN WITH NO KEY OR PERSON REQUIRED. WHEN IT RAINED, WATER LEAKED INTO THE VEHICLE. SENSORS</A>, WARNING LIGHTS ON THE DASH BOARD AND WIPERS HAVE NOT FUNCTIONED PROPERLY SINCE THE PURCHASE OF THE VEHICLE THEY WORK RANDOMLY OR NOT AT ALL. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099268November 2, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING, THE SUN ROOF EXPLODED WITHOUT WARNING. THE CONSUMER WAS ABLE TO PULL OVER. NO INJURIES WERE REPORTED. THE DEALER WAS UNABLE TO DETERMINED WHY THE SUNROOF EXPLODED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095079October 5, 2004
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VEHICLE SPEED CONTROL
THE CAR ALARM WOULD WENT OFF INTERMITTENTLY DURING INCLEMENT CONDITION. DASHBOARD/INSTRUMENT PANEL LIGHTS REMAINED ON WHILE THE VEHICLE WAS TURNED OFF. ALSO, SPEEDOMETER NEEDLE WOULD CONTINUOUSLY MOVE BACK AND FORTH WHILE THE VEHICLE WAS TURNED OFF. VEHICLE HAD BEEN TO THE DEALER ON 9 SEPARATE OCCASIONS, BUT THE PROBLEMS RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093104September 23, 2004
PARKING BRAKE DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094477September 21, 2004
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE HAD MULTIPLE ELECTRICAL PROBLEMS. THE PROBLEMS MAY HAVE CAUSE ONE CRASH. BF THE CONSUMER HIT A VEHICLE WHICH WAS STOPPED IN A TURNING LANE AT 35 MPH. WHEN THE VEHICLE CRASHED THE AIR BAGS DID NOT DEPLOY. THROTTLE BODY WAS BENT. FAULTY WINDOW REGULATOR CAUSED THE WINDOW TO NOT CLOSE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091312September 20, 2004
ELECTRICAL SYSTEM
NO SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091228September 18, 2004
EXTERIOR LIGHTING:HEADLIGHTS
XEON HIGHLIGHTS ON HIGH END AUTOMOBILES ARE BLINDING AND LEAVE RETINAL SPOTS. DID ANYONE CHECK THESE LIGHTS BEFORE THEY WERE APPROVED? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087277September 14, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING SRS LIGHT ILLUMINATED. SRS LIGHT WAS REPLACED THREE TIMES, BUT PROBLEM RECURRED. THE CONSUMER WAS TOLD THAT THIS PROBLEM COULD CAUSE THE SEAT BELTS AND THE AIR BAGS MALFUNCTION. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090042August 30, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND HIT A CURB. DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC COULD NOT BE DUPLICATE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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