The panoramic roof frame assembly on my 2022 Acura RDX exhibits the exact condition described in Acura Technical Service Bulletin (TSB) 23-004. The panoramic roof produces loud popping and creaking noises during normal driving over uneven pavement and driveway entrances because the roof frame mounting system loses clamp force, allowing the roof frame to shift. The condition was confirmed by an authorized Acura dealership, which determined that my vehicle matches the condition described in TSB 23-004. The dealer submitted the repair request to an Acura field representative. American Honda acknowledged the condition by approving only partial goodwill assistance, requiring me to pay approximately $800 to repair what Acura has already identified as a manufacturing defect. The defect has therefore been confirmed by both the dealer and the manufacturer, but the manufacturer has refused to fully repair it. My concern is that this is more than a warranty issue. Acura has acknowledged that the panoramic roof frame can shift during normal vehicle operation due to loss of clamp force. I have also become aware of numerous reports of Acura RDX panoramic sunroofs unexpectedly shattering or exploding while driving. While I cannot determine whether these events are directly related, I believe a roof frame that is known to move during normal operation may place additional stress on the panoramic glass and could create a potential safety hazard if glass failure occurs while the vehicle is in motion. There were no warning lights or diagnostic messages before the condition appeared. The popping noise was present immediately after I purchased the vehicle with fewer than 6,000 miles. The condition is reproducible during normal driving and remains present. The vehicle is available for inspection upon request. I respectfully request that NHTSA investigate whether the condition described in Acura TSB 23-004 represents a safety-related defect and whether it may be associated with reports.
No injuries · No fire · No crash
The rear glass shattered suddenly when the car was parked. Acura issued a TSB 22-014, but my model is not listed in the TSB.
No injuries · No fire · No crash
While driving through an active intersection, the vehicle experienced a sudden and complete loss of electrical power. The engine shut off without warning and all electrical systems immediately went dead. The instrument cluster went dark, the ignition was unresponsive, and the hazard lights did not function. The vehicle lost propulsion while in traffic and could not be restarted. Police were required to block traffic to prevent a collision. Emergency responders attempted to jump start the vehicle, but the jump start had no effect. The vehicle showed no signs of electrical power at all. After approximately 15 minutes, while awaiting a tow truck, electrical power returned spontaneously without any repairs or external intervention, and the vehicle was able to start normally. The battery had been replaced approximately one month prior. No other repairs or modifications have been performed on the vehicle. If the battery were discharged, a jump start should have restored power, but it did not. The total electrical blackout and delayed self‑recovery suggest an intermittent main power connection failure. This incident resulted in complete loss of motive power, steering assist, brake assist, turn signals, and hazard lights while in traffic, creating a serious safety hazard.
No injuries · No fire · No crash
while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window. Replacement window to be installed in the coming days. No warnings indicated.
No injuries · No fire · No crash
Automatic braking system came on when the vehicle sensed another vehicle. As the breaking system turned on, the steering wheel locked and did not allow for the driver to steer in order to not avoid a collision. This happened in the streets. It is currently under investigation with insurance. The vehicle had applied the emergency breaks system a few days before, in the highway, while the driver already had the foot on the break and the steering wheel had locked, preventing the driver to change lanes. No collision on this day.