Acura RDX Complaints

2,183 consumer complaints on file.

#11712488January 21, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that after closing the hatchback of the vehicle, the contact's wife noticed that the rear window glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the VIN was not included in the TSB. The manufacturer was notified of the failure, and a case was opened. The contact was informed that there was no warranty on the vehicle. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712552January 21, 2026
UNKNOWN OR OTHER
Rear glass windshield shattered while parked in my garage. No impact involved. Car was not driven for almost 24 hours
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711918January 19, 2026
UNKNOWN OR OTHER
Rear windshield shattered while parked. It was not vandalism.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711992January 19, 2026
VISIBILITY/WIPER
I used my automatic start to warm up my vehicle (it was on for about 5 minutes). When I went to open up by rear door (using my remote button), the back window completely shattered. I was walking up to my car when I heard the crackling of the glass. There was no warning about it. I will be calling the dealership about it tomorrow. Picture #1 was what the window looked like when I close the back. Picture #2 was the aftermath when I opened and closed the driver's door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711374January 16, 2026
UNKNOWN OR OTHER
Got in my car, closed driver side door and my rear window spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711443January 16, 2026
AIR BAGS
Since we bought the vehicle in 2019, the passenger-side seat sensor didn't always go off when occupied. We asked the dealership to check it out in 2020 or 2021, however, due to the problem being inconsistent it couldn't be fixed. The inconsistency of the seat sensor has continued though the years, but lately, it has become more frequent. I am the usual occupant on the passenger side and I weigh 113 lbs. I recently spoke with the dealer service department after I saw the recall; however, the recall does not apply to our VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711489January 16, 2026
UNKNOWN OR OTHER
My rear window suddenly and completely shattered without any contact to the window. This was a safety issue do the breaking of glass and not being able to drive safely after it broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711530January 16, 2026
ELECTRICAL SYSTEM
Common problem with this year and model is the low beam projector headlight assembly dims. This is a huge hazard and makes it impossible to see at night with low beam lights. I cannot see more than 30 feet in front of the vehicle at night making the reaction time to any potential threat non-existent at freeway speed and severely reduced in neighborhoods. All options investigated are to replace assembly, not lightbulb. This is a manufacturer fault and cost should be bourn by the manufacturer. Same problem with the RLX and Acura voluntarily recalled those headlights for replacement. They should be required to do the same for these.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711182January 15, 2026
VISIBILITY/WIPER
The rear windshield of a 2019 Acura RDX spontaneously shattered while the vehicle was sitting in our driveway. Vehicle was turned off, nothing fell or contacted the car, no passengers in the vehicle. This is the 2nd time this happened, last incident occurred ~2 years ago. Acura denied any record of this being an ongoing issue then, and has the same stance on the issue now, despite it being a widely known issue according to internet searches. We took pictures of the break, vehicle is available for inspection but we will be replacing the rear windshield immediately via insurance/safelite as we need the vehicle to be operational. Fortunately, we were not in the vehicle driving at the time of break, as reports indicate loud sound upon breakage that can startle driver. We also cannot operate the vehicle until rear windshield is replaced due to sound concerns for infant and temperature control issues with the rear exposed to outside air. Vehicle and rear hatch was inspected by safelite personnel upon replacing the first broken windshield. No other symptoms present before the glass broke. We have pictures of the broken windshield, showing the car sitting in the driveway. Same exact thing happened in the first incident (car was sitting in driveway, not being used).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711100January 15, 2026
UNKNOWN OR OTHER
Warmed car before driving, once I got in car and shut drivers side, Rear window shattered. Common issue with other owners of same car. Reached out to Acura dealerships and they claim it’s not an issue that is happening and will not replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710899January 14, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
Sometime between 9pm on January 13th and 8:45am on January 14th, the rear glass of my 2020 Acura RDX shattered inside our closed, insulated garage. No cause could be found inside or around the garage and I googled and found out the rear defroster grid causes stress on the class and is actually quite common. I also have a video but it’s too large to upload.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710918January 14, 2026
VISIBILITY:WINDSHIELD
The contact's sister owns a 2021 Acura RDX. The contact stated that the rear glass had shattered while the vehicle was parked in the driveway. The dealer was contacted and advised that the earliest availability to replace the glass was in 3-4 days. The manufacturer was notified of the failure and a case was opened; however, the manufacturer later informed the contact that the model year was not covered under TSB: 22-014 (Rear Windshield Glass Shattering). The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710634January 13, 2026
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the driver’s side door, there was a loud popping sound coming from the rear of the vehicle. Upon inspecting the rear of the vehicle, the contact noticed that the rear glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Glass Shattering); however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure and opened a case. The contact was informed that there was no warranty or recall for the failure. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710586January 13, 2026
UNKNOWN OR OTHER
We have now have 2 incidents where the rear hatch glass has imploded without warning or any previous cracks. The first incident was on 12/08/2023. My wife was getting into the car and the rear hatch glass imploded. We had to replaced by our insurance and Safelite. On January 8th 2025 my wife was leaving work and came out to the car. She got in and heard a crack from the back. She went out to the back of the car and notice the glass has cracked all over. Open opening the hatch the entire glass imploded in. Upon filing the second claim the Safelite tech stated this was a common theme in this make and model. Both incidents occurred while the car was warming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710273January 12, 2026
EXTERIOR LIGHTING
Low beam Headlights degrading from reflector delamination. Car is unsafe to drive at night. Changing lightbulbs does not improve light quality. Issue has been getting progressively worst each year to a point where the car is not drivable at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710402January 12, 2026
UNKNOWN OR OTHER
My vehicle was parked inside my garage and turned off when the rear back window (rear windshield) suddenly shattered without warning. There was no impact, accident, or object involved. The glass was factory-installed with no prior damage. This spontaneous failure is a safety concern and may indicate a manufacturing or design defect because I looked it up and there are other cases of the same situation on videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710241January 11, 2026
UNKNOWN OR OTHER
Vehicle was parked overnight and woke up and the rear glass shattered. This is highly dangerous. There are tons of glass shards everywhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710262January 11, 2026
EXTERIOR LIGHTING
The low beam headlights on my 2015 Acura RDX have become dangerously dim, to the point where nighttime driving is unsafe. The issue is not related to the bulbs. I replaced the bulbs with new, higher output units, but the light output did not improve. The problem appears to be caused by deterioration of the internal reflector bowls inside the projector housing. The reflective coating has degraded, resulting in extremely poor forward illumination and very limited projection distance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710085January 10, 2026
ELECTRICAL SYSTEM
Vehicle was stolen within 15 minutes due to a weak door lock cylinder on the driver's door. Once the robber was inside they used a scanner yo bypass the weak security system and erased all key fobs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709848January 9, 2026
EXTERIOR LIGHTING
Low beam headlights are so dim it is very difficult to see at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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