Acura RDX Complaints

2,183 consumer complaints on file.

#10661043November 26, 2014
SERVICE BRAKES
THE FRONT BRAKES ON MY 2014 ACURA RDX WORE OUT AFTER ONLY 15,000 MILES. THIS IS TWO TO THREE TIMES FASTER THAN ANY PREVIOUS VEHICLE. THEY WORE OUT SO QUICKLY THAT THE BRAKES WORE ALL THE WAY DOWN TO THE ROTOR CAUSING METAL TO RUB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653371November 7, 2014
TIRES
MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST TIME I HAVE HAD TRACTION PROBLEMS BUT THE FIRST TIME I ALMOST GOT IN SERIOUS TROUBLE. THESE TIRES ARE NOT SAFE ON WET OR DAMP ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650650October 28, 2014
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS UNIT AND THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648781October 20, 2014
SUSPENSION
VERY ROUGH RIDE MAKING CLUNKING NOISE TOOK CAR TO ACURA DEALER JULY 23, 2014 THEY SAID THEY REPLACED BOTH REAR SHOCKS THAT THERE WAS A FAULTY PART THAT WAS RECALLED. TOOK THE CAR BACK APPROXIMATELY 2 MONTHS LATER BECAUSE WAS HAVING THE SAME ISSUE ( ROUGH RIDE FEEL EVERY BUMP IN THE ROAD, THEY SAID ONE OF THE REAR SHOCKS WAS LEAKING FLUID . THEY REPLACED BOTH BACK SHOCKS AGAIN . TOOK THE CAR BACK A FEW DAYS LATER CAUSE IT DIDN'T SEEM FIXED , THEY TOLD ME THY CHECKED IT OUT AND COULDN'T FIND ANYTHING WRONG . TOOK THE CAR BACK TODAY OCTOBER 20, 2014 TOLD THEM TO CHECK IT EVERYWHERE REAL GOOD TO FIND OUT WHAT IS WRONG WITH IT WAITING ON RESPONSE FROM THE DEALER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640866October 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 ACURA RDX. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE REVVED AND CAUGHT FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE OR FIRE REPORT WAS NOT FILED. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE WAS RELATED TO AN ELECTRICAL FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10620953August 8, 2014
ELECTRICAL SYSTEM
MY WIFE AND I PURCHASED A NEW 2014 ACURA RDX WITH NAVIGATION IN EARLY MARCH 2014. IN CONSIDER THE NAVIGATION SYSTEM AND THE BLUETOOTH INTERFACE 'UNSAFE AT ANY SPEED'. ACURA IN ITS INFINITE WISDOM DECIDED NOT TO OFFER A TOUCH SCREEN INTERFACE AND TO DISABLE MANUAL CONTROLS WHILE THE VEHICLE IS IN MOTION. 1 - THIS PREVENTS A PASSENGER FROM ENTERING TRIP DESTINATION. 2 - DETAILS OF A LOCATION MUST BE ENTERED ONE CHARACTER AT A TIME. 3 - THIS CAN ONLY BE DONE BY VOICE COMMAND FROM THE DRIVER'S STEERING WHEEL CONTROLS. 4 - AFTER PRESSING THE TALK BUTTON TWICE AND SPEAKING A LETTER, THE SYSTEMS RESPONDS WITH THREE NUMBERED CHOICES THAT MUST BE SELECTED BY PRESSING THE TALK BUTTON TWICE AND SPEAKING THE NUMBER NEXT TO THE CORRECT LETTER. THIS MUST BE REPEATED FOR EVERY LETTER IN THE PLACE NAME, STREET NAME, STREET NUMBER AND CITY. IT IS SO DISTRACTING TO BE INFINITELY MORE DANGEROUS THAN A TOUCH INTERFACE. TO MAKE MATTERS WORSE, THE PRE-LOADED MAP IS INACCURATE. FOR INSTANCE, CALIFORNIA STATE HIGHWAY 1 IS NOT CATEGORIZED AS A MAJOR ROAD. SO DIRECTIONS FROM NORTHERN CALIFORNIA TO BIG SURE FOR EXAMPLE WILL BE 2.5 HOURS LONGER THAN THEY SHOULD BE BECAUSE THE SYSTEM WANTS TO TAKE THE DRIVER DOWN TO SAN LUIS OBISPO AND THEN BACK NORTH UP THE COAST ON US 101. NEITHER THE SALES DEPARTMENT, THE SERVICE DEPARTMENT, THE MAPPING COMPANY OR ACURA CLIENT RELATIONS SEEM TO BE REAL CONCERNED. THIS WAS A TOTAL WASTE OF APPROXIMATELY $3,000. WE MUST RELY ON A GARMIN IN THE CAR TO GET ACCURATE AND SAFE USAGE FOR NAVIGATION. WE HAVE A CASE NUMBER WITH ACURA CLIENT RELATIONS AND WE WILL PURSUE THIS UNTIL WE RECEIVE A FIX OR RECOMPENSE. I WORK IN THE TECH INDUSTRY IN USER TECHNICAL SUPPORT, SO THIS IS NOT A USER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619617August 6, 2014
SERVICE BRAKES, HYDRAULIC
ACCORDING TO DEALER AND ACURA FACTORY REPRESENTATIVE, RDX HAS FLOATING BRAKE PADS INSIDE CALIPER CLIPS. THE BRAKE PADS MAKE A VERY LOUD METAL ON METAL SOUND AGAINST CALIPER CLIPS OVER BUMPS, POT HOLES AND LANE DIVIDERS. ACURA CLAIMS THIS IS A CHARACTERISTIC OF THE CAR. PHYSICS TELLS ME THAT METAL ON METAL WILL EVENTUALLY WEAR CAUSING BRAKE PAD FAILURE. DEALER IS CONCERNED AND FEELS EXPLANATION FROM ACURA IS UNSATISFACTORY. ACURA REPRESENTATIVE WILL WRITE A REPORT TO MANUFACTURER. ALL 2014 RDX MODELS HAVE SAME PROBLEM. DEALER CAN NOT SAY THAT THERE IS NOT A SAFETY PROBLEM. DEALER SAYS, "I DON'T THINK THERE IS A SAFETY PROBLEM". THERE NEEDS TO BE AN IMMEDIATE INVESTIGATION INTO THIS ISSUE, BECAUSE IT AFFECTS HUNDREDS OF RDX OWNERS. THE MANUFACTURER TO THIS POINT HAS HAD A VERY CAVALIER ATTITUDE THAT THE METAL ON METAL SITUATION JUST COMES WITH THE CAR. THE DEALER CONFIRMS,"THE NOISE ISSUE IS SUBSTANTIAL". THE DEALER HAS BENT OVER BACKWARDS TO ISOLATE THE ISSUE, BUT HAS NOT RECEIVED ANY BACK-UP OR HELP FROM THE ACURA. DEALER HAS USED RUBBERIZED PAINT AND NEW BRAKE PADS TO QUIET NOISE, BUT HAS TOLD ME THAT IT IS NOT A FIX. IT IS DONE FOR DIAGNOSES PURPOSES. AT THIS TIME THERE IS AN OPPORTUNITY BY THE FEDERAL GOVERNMENT TO PREVENT INJURY OR DEATH BEFORE IT HAPPENS DOWN THE ROAD AS THE CAR AGES AND METAL WEARS. I STRONGLY FEEL THAT FEDERAL GOVERNMENT SHOULD INTERVENE IMMEDIATELY TO CHECK THIS SITUATION OUT FOR ALL 2014 RDX OWNERS. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619154August 5, 2014
VISIBILITY/WIPER
THE WINDSHIELD WIPERS DO NOT WORK PROPERLY, IRRESPECTIVE OF YOUR SPEED OR TIMING SELECTION. THIS IS NOW CONSTANT AS THEY WILL NOT SHUT OFF. THE WIPER SPEED IS FAST AND WHEN IT DOES INTERMITTENTLY STOP, IT STOPS IN THE MIDDLE OF THE DRIVERS VIEW AND CANNOT BE MOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611162July 17, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586603May 5, 2014
STEERING
THE POWER STEERING JAMMED UP ABOUT 11 TIMES DURING A 1 MILE STRETCH OF ROAD - THE DRIVING CONDITIONS WERE PERFECTLY NORMAL - TRAFFIC AND I HAD TO RESTART THE VEHICLE 11 TIMES! THEN ON THE HIGHWAY IT AGAIN JAMMED UP AND I ALMOST GOT HIT BY A TRUCK SINCE I WAS TAKING AN EXIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582959April 15, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576642April 1, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE COMING TO A STOP AT A BUSY INTERSECTION, THE ENGINE SUDDENLY ACCELERATED UP TO 5,000 TO 6,000 RPM WITH MY FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE. THE BRAKE WAS NOT HOLDING AND I STARTED MOVING CLOSER TO THE CAR STOPPED FOR THE RED LIGHT IN FRONT OF ME. I THEN PUT THE TRANSMISSION IN NEUTRAL WHILE THE ENGINE WAS STILL AT 5,000 RPM AND GETTING FASTER. FINALLY, THE ENGINE CAME DOWN TO ABOUT 1,000 RPM AND I CONTINUED THROUGH THE INTERSECTION ON THE GREEN LIGHT AFTER PLACING THE CAR IN DRIVE. I DROVE TO WORK AND CALLED THE ACURA DEALER THAT I PURCHASED THIS "CERTIFIED USED CAR" FROM AND THEY CAME TO MY WORK AND HAULED THE ACURA RDX TO THE DEALER LOCATION. THEY INFORMED ME THAT A "SPECIAL ACURA INVESTIGATING TEAM" WILL COME AND LOOK AT THE CAR ON TUESDAY, APRIL 1, 2014. THIS IS MY WIFE'S CAR I DON'T EVEN KNOW WHAT WOULD HAVE HAPPENED IF SHE WAS DRIVING. THIS INSTANT ACCELERATION, WITHOUT PLACING THE CAR IN NEUTRAL, WOULD HAVE PUSHED THE CAR IN FRONT OF ME AND MYSELF DIRECTLY INTO A BUSY INTERSECTION WITHOUT STOPPING UNTIL THE ENGINE QUIT! THIS FAILURE COULD RESULT IN A VERY TRAGIC ACCIDENT. I AND ESPECIALLY MY WIFE ARE VERY VERY CONCERNED WITH WHAT CAUSED THIS PROBLEM AND WE ARE AWAITING WORD FROM THE ACURA DEALER SPECIFIC TO WHAT THEY FOUND DURING THEIR INVESTIGATION. MY WIFE DOES NOT WANT TO DRIVE THIS CAR IF THEY INDICATE THEY CAN NOT FIND OUT WHAT CAUSED THE CAR TO SUDDENLY ACCELERATE. THIS COULD HAPPEN TO ANYONE DRIVING THIS CAR AND NEEDS TO BE INVESTIGATED ASAP SO NO ONE WILL SUFFER. WE WERE VERY LUCKY THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575365March 28, 2014
SUSPENSION
AT SLOW SPEEDS (< 30 MPH), WHEN THE VEHICLE HITS A UNEVEN ROAD SURFACE, A LOAD DRONE/CLUNK NOISE OCCURS FROM THE READ OF THE VEHICLE. THE VEHICLE WAS SERVICED AT THE DEALER AND HAD THE REAR STRUTS REPLACED. PROBLEM WAS RECTIFIED BUT NOW THE ISSUE IS SLOWLY RETURNING. THIS ISSUE IS BEING SHARED BY MANY AS DISCUSSED ON THE ACURA RDX FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573577March 19, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
OPERATION OF GPS VOICE ACTIVATION SYSTEM CAUSES SIGNIFICANT DRIVE DISTRACTION AND IS POTENTIALLY DANGEROUS. FRIENDS WITH THE SAME MODEL HAVE THE SAME PROBLEM. SPECIFICS OF PROBLEM IS LISTED BELOW IN COMMUNICATION WITH HONDA. THIS IS PROBLEM IS SO POTENTIALLY DANGEROUS MY WIFE AND I DON'T USE THE SYSTEM ANY MORE. IN CONVERSATIONS WITH HONDA THEY WON'T RECOGNIZE THE SAFETY ASPECT OF THE PROBLEM SEE BELOW. [email protected] BACKGROUND: I CURRENTLY OWN TWO ACURA VEHICLES, A 2008 TL AND A 2013 RDX. I HAVE OWNED A TOTAL OF 4 ACURA VEHICLES AND THERE ARE CURRENTLY 5 HONDA VEHICLES IN MY IMMEDIATE FAMILY. I BELIEVE YOU MANUFACTURE AN SUPERIOR PRODUCT WITH THE EXCEPTION OF WHAT I CONSIDER A SERIOUS DESIGN FLAW IN THE 2013 RDX. I HAVE AN ADVANCED AEROSPACE ENGINEERING DEGREE FROM MIT AND CURRENTLY WORK IN THE ADVANCED TECHNOLOGY DEVELOPMENT ARENA. AND I SPEAK ENGLISH FLUENTLY (NATIVE LANGUAGE). PROBLEM: TRYING TO ACTIVATE THE NAVIGATION SYSTEM (PLACES MODE) WHEN THE VEHICLE IS IN MOTION IS AT BEST USER UNFRIENDLY AND POTENTIALLY DANGEROUS. MY WIFE AND I HAVE ENGAGED IN SEVERAL TRAINING EXERCISES SINCE WE PURCHASED THE VEHICLE AT THE END OF SEPTEMBER; ALL HAVE RESULTED IN FRUSTRATION AND FAILURE TO ACHIEVE THE DESIRED RESULT. (TRAINING CONSISTS OF TRYING TO USE THE SYSTEM ON A FAMILIAR ROUTE TO A KNOWN LOCATION.) AS YOU KNOW, IN THIS MODE, THE DRIVER MUST SPELL THE DESIRED LOCATION IN ORDER TO ENGAGE THE SYSTEM. YESTERDAY, THE SYSTEM COULDN'T RECOGNIZE THE LETTER ?E,? THE MOST COMMONLY USED LETTER IN THE ENGLISH LANGUAGE. MY ATTENTION WAS CONSTANTLY DIVERTED FROM THE ROAD TO TRYING TO MAKE AN AUDIO INPUT THAT THE SYSTEM COULD UNDERSTAND THEN LOOKING AT THE SCREEN TO SELECT A NUMBERED VERIFICATION OF THE LETTER. THIS SCENARIO TOOK ABOUT 10 MINUTES FOR A 6 LETTER WORD. UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568587March 11, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE BRAKES DO NOT STOP THE VEHICLE CONSISTENTLY. THE STORY OF MY INCIDENT GOES AS FOLLOWS: I WAS DRIVING IN DRY CONDITIONS AS I APPROACHED A STOP LIGHT AND BEGAN TO APPLY THE BRAKES. ONCE THE VEHICLE CAME TO A COMPLETE STOP THE CAR THEN BEGAN TO SLIDE INTO A BUSY INTERSECTION. THE ONLY WAY I WAS ABLE TO STOP WAS BY PUTTING THE CAR IN PARK. LUCKILY THE OTHER DRIVERS WERE ABLE TO SEE SOMETHING WAS WRONG AND DID NOT PROCEED TO DRIVE THROUGH ME. THIS HAS HAPPENED TO ME TWICE! THE OTHER TIME I WAS DRIVING UNDER WET CONDITIONS AND THE CAR DID NOT EVEN COME TO A COMPLETE STOP. IT JUST CONTINUED TO SLIDE INTO THE INTERSECTION. I AM VERY CONCERNED FOR MY SAFETY AND LIFE! ACURA DEALERSHIP REFUSES TO ADMIT THAT THERE IS ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTION AND I DON'T KNOW WHAT ELSE TO DO. THE DEALERSHIP HAS CONTINUED TO DISMISS MY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567495March 5, 2014
STRUCTURE:BODY, SUSPENSION, VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO PARK IN A PARKING SPOT, THE CAR EXPERIENCED SUDDEN ACCELERATION DESPITE APPLICATION OF BRAKES. THE CAR JUMPED OVER PARKING STOPS AND COLLIDED WITH CAR PARKED IN OPPOSITE PARKING SLOT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567073March 4, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
RDX AWD UNDER ICY CONDITIONS CAN KILL TORQUE TO ALL 4 WHEELS. IN MY CASE AS SOON AS ALL TORQUE WAS LOST THE VEHICLE IMMEDIATELY STARTED SLIDING DOWN THE INCLINE. I WAS ABLE TO STEER THE VEHICLE IN A 180 DEG TURN AND SLIDE FORWARD DOWN THE HILL UNTIL TORQUE TO THE WHEELS WAS FINALLY RESTORED. THERE IS NO MENTION OF LOSS OF TORQUE IN ANY ACURA LITERATURE AVAILABLE TO ME AND ACURA REFUSED TO PROVIDE INFORMATION AFTER THE INCIDENT WAS REPORTED. I CONSIDER THIS A SERIOUS DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565823February 25, 2014
POWER TRAIN, ENGINE
WHEN VEHICLE IS BETWEEN 2ND AND 3RD GEAR GOING AT A CONSISTENT SPEED THERE IS A VIBRATION. VIBRATION GOES AWAY UPON ACCELERATION. IT DOES THIS AS WELL BETWEEN 4TH & 5TH GEAR. AFTER 55MPH IT DOESN'T HAPPEN. CALLED CREST ACURA AND WAS TOLD THAT IT IS THE "DEACTIVATION OF CYLINDERS AND THAT IS WHAT IT IS SUPPOSED TO DO." I THEN TOOK THE VEHICLE TO MY MECHANIC WHO STATED IT SHOULD NOT DO THAT. TOOK VEHICLE TO CREST ACURA ON 2/13/14 TO ADDRESS THE BLUE TOOTH THAT IS AWFUL AND HAD A TECHNICIAN RIDE WITH ME TO FEEL THE VIBRATION. THE TECH SAID THERE HAVE BEEN OTHER COMPLAINTS REGARDING THE VIBRATION BUT ACURA HAS NOT COME UP WITH A FIX FOR IT. HE STATED HE HAD A CALL INTO ACURA. I WAS TOLD ONCE AGAIN THAT IT IS NORMAL FOR THE VEHICLE TO DO THAT BY THE SERVICE MANAGER. THE BLUETOOTH COMPLAINT IS: I CAN HEAR FINE WITH IT BUT PEOPLE CANT HEAR ME. THEY REPLACED THE BLUETOOTH MICROPHONE ON 2/21/14 BUT IT DID NOT FIX THE PROBLEM. I WOULD LIKE ACURA TO ADDRESS THESE 2 ISSUES AS I AM NOT THE ONLY ACURA RDX CUSTOMER TO HAVE THESE ISSUES. A VEHICLE OF THIS CALIBER SHOULD NOT VIBRATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564981February 19, 2014
VEHICLE SPEED CONTROL, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 AUDI 2.0 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH ON A SLIGHT INCLINE, THE VEHICLE LUNGED FORWARD WITH HESITATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM AND INFORMED THE CONTACT THAT THE OCCURRENCE WAS A NORMAL CHARACTERISTICS FOR THE VEHICLE, ESPECIALLY IN COLDER WEATHER. IN ADDITION, THE FRONT WINDSHIELD EXHIBITED A GLARE UNTIL THE GLASS WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563493February 8, 2014
VISIBILITY/WIPER
I TOOK MY RELATIVELY NEW ACURA TO THE POHANKA ACURA DEALER IN CHANTILLY VIRGINIA WHERE THE CAR WAS PURCHASED TO HAVE THE PASSENGER - SIDE MIRROR FIXED. IT DOES NOT ROTATE TO THE RIGHT ENOUGH FOR ME TO SEE CARS TO MY RIGHT WELL ENOUGH. THE SERVICE TECHNICIAN ([XXX]) ADMITTED THAT IT WAS A DEFECT, BUT SAID THAT IT COULD NOT BE REPAIRED BECAUSE ALL THE ACURA RDX'S WERE MADE THAT WAY AND COULD NOT BE CHANGED. THIS DEFECT IS A DANGER TO MY DRIVING AND REALLY WARRANTS YOUR INVESTIGATION. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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