Acura MDX Complaints (2003)

206 consumer complaints on file.

#10553853November 26, 2013
SEAT BELTS, ELECTRICAL SYSTEM
I WAS DRIVING ON THE CARPOOL LANE OF 170N WITH MY TWO KIDS (HEADING TO 5N) WHEN THERE WAS SUDDENLY A DOG,YELLOW LABRADOR CROSSING THE FREEWAY AND GETTING RIGHT ON MY LANE. I TRIED TO SLOW DOWN AND BRAKE BUT IT WAS TOO LATE,I HIT THE DOG RIGHT ON THE FRONT OF MY CAR. I FELT MY SEAT BELT TIGHTENED UNCOMFORTABLY THEREAFTER AND I RELEASED IT SO I CAN RESET AND PUT IT AGAIN,BUT IT WON'T PULL TO REACH THE PORT ON MY RIGHT SIDE,IT SEEMED STUCK. IT WAS RIGHT AROUND THAT TIME WE STARTED SMELLING SMOKE THEREAFTER WE HIT THE DOG. MY KIDS AND I WERE LOOKING AROUND WHERE THE SMOKE WAS COMING UNTIL MY DAUGHTER WHO WAS SITTING RIGHT ON MY BACK (DRIVER'S) SAID "MOM THERE'S SMOKE ON THE BACK"..(I WAS ON THE BOTTOM OF THE 170N FREEWAY JOINING 5N) SO I WAS ABLE TO DRIVE ON THE SHOULDER AND PULL OVER AND TOLD THE KIDS TO "GET OUT OF THE CAR, NOW!" I DIDN'T SEE WHERE THE SMOKE REALLY WAS BECAUSE MY CONCERN WAS TO GET OURSELVES TO STOP THE CAR SAFELY AND GET OUT. WE RAN AWAY FROM THE CAR ABOUT 30-50 FEET AWAY. THERE WAS A GENTLEMAN WHO PULLED ON THE SHOULDER AND ASKED WHAT'S GOING ON AND LEND ME HIS PHONE (I LEFT EVERYTHING IN THE CAR). HE CHECKED ON THE CAR AND THOUGHT "IT WAS OKAY".. I TOLD MYSELF I CAN GET MY PHONE AND PURSE STILL SO I RAN BACK AND GET IT (THERE WAS SOME SMOKE INSIDE I CAN'T TELL WHERE IT WAS FROM) . BY THE TIME I RAN BACK TO MY KIDS AND THE GENTLEMAN IT WAS ALREADY SMELLING SMOKE FROM WHERE WE ARE AND IN MAYBE A SECOND THERE WAS SOME FIRE VISIBLE FROM THE DRIVERS SIDE,ON THE DOOR SIDE INSIDE..AND THEN MY DAUGHTER TOLD ME "MOM THE SMOKE WAS COMING FROM THE HOLE OF THE SEAT BELT ON THE WALL,IT WAS GOING TO ME SO I MOVED ON THE OTHER SIDE". SEEING THE FIRE I CALLED 911 AT 2:57PM TO ALARM AND AWARE THEM. I ASKED THE GENTLEMAN TO TAKE US ON A SAFE PLACE AWAY FROM THE CAR COZ I WAS AFRAID THE CAR WOULD CONSEQUENTLY EXPLODE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10542904September 10, 2013
POWER TRAIN
WHEN I FIRST PURCHASED MY MDX (USED 32K MILES) I HAD AN ISSUE WITH SHUDDERING BETWEEN 35-45 AND IT WOULD FEEL LIKE IT WOULDN'T GO. IT TOOK UNTIL MY CAR WAS AT 55K MILES FOR A SERVICE TECH TO FINALLY HERE THE PROBLEM AND DIAGNOSE IT CORRECTLY. I HAD TO REPLACE THE TORQUE CONVERTER AND TRANSMISSION. THEN AGAIN AT 124K MILES I HEARD THE EXACT SAME NOISE!! I TOOK THE CAR BACK TO ACURA AND WAS TOLD THEY COULD NOT DUPLICATE THE NOISE ...OF COURSE THEY COULDN'T. I SAID I HAD THIS PROBLEM BEFORE, YOU REPLACED MY TRANSMISSION, YOU KNOW THIS IS A DEFECT OF ACURA/HONDA. THEY INSISTED IT WASN'T THE PROBLEM BUT IN FACT I NEEDED A CATALYTIC CONVERTER. SO, I REPLACED THE CATALYTIC CONVERTER AT $1,100.00 AND DROVE OFF THE LOT WITH SAME SHUDDER ( IT REPRESENTED ITSELF WITHIN THE MONTH)!! THEY SAID I HAVE TO BRING BACK AND DRIVE WITH A TECH. I HAVE YET TO GET IT BACK THERE BECAUSE OF MY WORK SCHEDULE THEIR LACK OF ACCOMMODATIONS FOR SATURDAYS. NOW I AM AT 160K AND AM TRYING TO GET THE CAR BACK IN AND THEY ARE ACTING LIKE THEY HAVE NO IDEA WHAT COULD POSSIBLY BE WRONG. THIS IS EXTREMELY FRUSTRATING! OUT OF WARRANTY. WORKING ON POSSIBLY A 3RD TRANSMISSION...IT IS CRAZY AND UNSAFE! I BOUGHT AN ACURA BECAUSE OF THE QUALITY REPUTATION THEY HAVE. I AM VERY DISAPPOINTED. I HAVE EVEN CALLED HONDA AND THEY ARE USELESS. IF YOU ARE NOT CONSTANTLY BUYING A NEW HONDA PRODUCT AND SERVICING THEM AT THE RIDICULOUS PRICES THEY DO NOT FIND YOU A LOYAL CUSTOMER THEREFORE DO NOT WANT TO HELP YOU!!! PLEASE MAKE THEM OWN THEIR DEFAULTS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536501August 21, 2013
STEERING
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING OVER A PUDDLE OF WATER, THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THE STEERING WHEEL OCCURRENCE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE DEALER EXPLAINED THAT WHEN WATER ENTERED THE DRIVE LINE, IT WOULD CAUSE THE STEERING TO LOCK AND ONCE THE WATER WAS DRY, THE STEERING WHEEL WOULD CORRECT ITSELF. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536116August 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED AWAY AND CRASHED INTO A POND, BECOMING COMPLETELY SUBMERGED UNDERWATER. THE VEHICLE WAS DESTROYED AND WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10534573August 9, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE PARKED AND OCCUPIED, THE VEHICLE ERRONEOUSLY SHIFTED INTO NEUTRAL AND ROLLED INTO A POND. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10515913June 9, 2013
POWER TRAIN
HUSBAND DROVE CAR, CAME HOME, PARKED THE CAR IN DRIVEWAY. WE FOUND CAR AT THE BOTTOM OF OUR DRIVEWAY ATTACHED TO THE FRONT BUMPER OF OUR NEIGHBOR'S CAR. OUR NEIGHBOR'S CAR WAS DAMAGED. I DEFINITELY BELIEVE AND QUITE FRANKLY EXPECT HONDA TO REFUND US OUR DEDUCTIBLE FOR OUR INSURANCE COMPANY. THE EXACT WORDING OF YOUR RECALL NOTICE IS EXACTLY WHAT HAPPENED -- "REMOVAL OF THE IGNITION KEY WHEN GEAR SELECTOR WITH TRANSMISSION HAS NOT BEEN SHIFTED TO THE PARK POSITION CAN ALLOW VEHICLE TO ROLL AWAY." AND ROLL IT DID...IT ROLLED US INTO PAYING MONEY WE DIDN'T EXPECT TO HAVE TO PAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10512663May 18, 2013
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2003 ACURA MDX AT 30-35MPH ALL OF A SUDDEN THERE WAS A FLICKING NOISE LIKE A BELT HITTING AGAINST THE CAR. I PULLED OVER RIGHT AWAY AND NOTICE THAT MY SERPENTINE BELT WAS NOT ON THE PULLEYS. I TURN OFF MY ENGINE RIGHT AWAY AND START INSPECTING MY PULLEY AND NOTICE THE CRANK PULLEY WAS STILL THERE BUT THE THREADED PART OF THE PULLEY HAS UNWELDED ITSELF OFF THE PULLEY AND IT WAS LAYING IN THE MIDDLE OF THE ROAD. BECAUSE THIS IS A FAMILY CAR THIS INCIDENT IS DANGEROUS IF TRAVELING AT HIGHWAY SPEED. I FEEL THE NEED TO REPORT IT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509721April 26, 2013
POWER TRAIN
FOR THE LAST TWO DAYS AFTER DRIVING THE CAR FOR 5 MINUTES WHILE DRIVING 30 MPH THE CAR WOULD NOT ACCELERATE AND REVS AT HIGH RPMS INSTEAD OF GOING INTO GEAR. TRANSMISSION FAILURE. WHEN TRYING TO GO UP HILL AT LOW SPEED THE ENGINE WILL JUST REV AND NOT MOVE FORWARD. APPEARS THIS IS AN ONGOING KNOWN ISSUE WITH THE TRANSMISSION OF 2003 MDX VEHICLES. HAVE CONTACTED ACURA FOR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508354April 16, 2013
POWER TRAIN
TOOK MY 2003 MDX TO ORLAND PARK, IL ACURA DEALERSHIP FOR OIL CHANGE AND NOISE UNDER VEHICLE. THE SERVICE TECH CHECKED THE NOISE AND SUGGESTED THE TRANSMISSION NEED TO BE AT $120,000. THE VEHICLE HAS BEEN PROPERLY CARED FOR. AS I READ THRU MANY BLOGS I SEE THAT ACURA/HONDA IS TOTALLY AWARE OF THIS ISSUE HOWEVER WHEN I CALLED HONDA THEY WOULD NOT OFFER ANY ASSISTANCE OTHER THAN $500 OFF FOR AN ISSUE THAT IS KNOWN BY ACURA THAT IS AFFECTING EVERY 2003 MDX OUT THERE. JUSTICE NEED TO SERVICE AND ITS TIME FOR HONDA TO BE HELD ACCOUNTABLE FOR THIS PRODUCT THEY HAVE OUT ON THE STREETS. THIS IS UNSAFE AND CAN CAUSE DEATH NOT ONLY TO ACURA CUSTOMERS BUT CUSTOMERS FROM OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503899March 21, 2013
ENGINE, STRUCTURE
WENT TO DEALER AND THEY SAID VEHICLE HAS BAD ENGINE MOUNTS, AND NEED TO BE REPLACED. NOTE THAT WE ALSO HAVE A 2004 HONDA PILOT, AND THE DEALER ALSO TOLD US THAT SOME ENGINE MOUNTS NEEDS REPLACEMENT. WE CHECKED SOME BLOGS FOR ACURA MDX AND HONDA PILOT OWNERS, AND FOUND A LOT OF OWNERS WITH SAME ISSUES. SOME ARE BEING REPLACED EVERY TWO YEARS. WE ONWED A V6 TOYOTA FOR 15 YEARS, NEVER HAD THIS ISSUE. WE HOPE NHTSA WILL CHECK THIS, BECAUSE IT IS A KNOWN ISSUE TO OWNERS AND ACURA/HONDA WILL NEVER ADMIT. I'M SURE IF NHTSA WILL GET REPAIR RECORDS FOR THIS "ENGINE MOUNT" ISSUES, IT WILL BE A LOT. FROM WHAT I READ, THIS AFFECTS DRIVE SHAFTS DUE TO EXCESSIVE MOVEMENT OF THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504004March 20, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
2003 ACURA MDX. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE WHILE DRIVING. *SMD THE CONSUMER STATED WHILE DRIVING 75 MPH ON THE HIGHWAY, THE VEHICLE SUDDENLY WENT INTO NEUTRAL. THE CONSUMER STATED HE/SHE TRIED EVERY GEAR, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE HE/SHE WAS INFORMED THE TRANSMISSION HAD INDEED FAILED. THE SECOND INCIDENT OCCURRED TWO YEARS LATER, WHEN ALL OF A SUDDEN, THE CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. THE NEXT DAY WHILE ON THE WAY TO THE DEALER, THE VEHICLE WENT INTO NEUTRAL AGAIN AND THE CONSUMER HAD TO PULL OVER. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY REPLACED THE TRANSMISSION, TORQUE CONVERTER, TIMING BELT, WATER PUMP AND ENGINE VALVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503411March 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE ROLLED AWAY INTO A NEARBY LAWN AND CAME TO A STOP. THERE WAS NO PROPERTY DAMAGE OR INJURIES. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE GEAR SHIFT CABLE HIMSELF, WHICH CORRECTED THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503158March 15, 2013
ENGINE, POWER TRAIN
TORQUE CONVERTER SHUDDER OR VIBRATION BETWEEN 35 AND 40 MPH. ****ALSO TRANSMISSION SLIPPED WHILE DRIVING ON THE HIGHWAY. THE SUV ACTED AS IF IT WAS IN NEUTRAL AND WOULDN'T MOVE EVEN THOUGH I WAS PUSHING THE GAS AND THE RPMS WENT UP. I WAS ALMOST REAR-ENDED BY THE DRIVER BEHIND ME BUT HE WAS ABLE TO QUICKLY SWITCH INTO ANOTHER LANE, THEN MIRACULOUSLY MY SUV STARTED TO GO AGAIN. IT ALSO HAPPENED AGAIN IN THE MIDDLE OF AN INTERSECTION WHILE I WAS DRIVING. LUCKILY THE ONCOMING TRAFFIC WAS FAR ENOUGH AWAY AND THE TRANSMISSION PICKED BACK UP IN TIME AND I WAS ABLE TO GET OUT OF THE WAY. I HAD MY CHILDREN IN THE SUV, A 6 MONTH OLD BABY GIRL AND A 6 YR OLD BOY. ITS A SEVEN PASSENGER VEHICLE SO IT SHOULD BE EXPECTED THAT CHILDREN MAY BE IN THE SUV. I DON'T THINK HONDA/ACURA SHOULD WAIT UNTIL SOMEONE IS KILLED OR SERIOUSLY INJURED TO ISSUE A RECALL. ITS NOT EVEN JUST ABOUT THE COST OF REPAIRS, WHAT ABOUT THE VALUE OF PEOPLE'S LIVES? DOES IT NEED TO BE ON THE NEWS FIRST FOR A CHANGE TO OCCUR? OWNERS OF THE 2003 ACURA MDX NEED TO KNOW THAT THERE IS A POTENTIALLY DEADLY SAFETY DEFECT WITH THIS VEHICLE AND REPAIRS NEED TO BE MADE ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493723January 22, 2013
POWER TRAIN
TRANSMISSION FAILED SUDDENLY ON HIGHWAY TRAVELING AT 65 MPH. THERE WAS NO INDICATION OF A TRANSMISSION PROBLEM PRIOR TO THIS INCIDENT. THIS TRANSMISSION ISSUE SEEMS TO BE A WELL KNOWN PROBLEM WITH THIS VEHICLE, WHY AREN'T YOU HELPING US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490506December 30, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
VEHICLE WAS PARKED IN RESIDENTIAL DRIVEWAY. DRIVER REMOVED KEY, EXITED VEHICLE AND REMOTELY APPLIED THE DOOR LOCKS. VEHICLE IMMEDIATELY BEGAN COASTING DOWN AND ULTIMATELY OFF THE DRIVEWAY, DOWN A STEEP GRADE INTO THE YARD UNTIL IT STRUCK A TREE APPROXIMATELY 50 FEET AWAY. RESULTING SIGNIFICANT DAMAGE TO FRONT OF VEHICLE WAS APPRAISED AT $5900. CAR COULD NOT BE REMOVED FROM ITS RESTING PLACE AGAINST TREE EXCEPT BY TOW TRUCK. TOW DRIVER INDICATED THAT VEHICLE WAS STILL IN DRIVE, NOT PARK WHEN HE EXTRACTED IT FROM CRASH POSITION. TOW DRIVER AND REPAIR FACILITY INDICATED THAT IT SHOULD NOT HAVE BEEN POSSIBLE TO REMOVE KEY FROM IGNITION WITHOUT VEHICLE BEING IN PARK, YET THAT WAS THE SPECIFIC CAUSE OF THE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10489318December 19, 2012
POWER TRAIN
ON THIS DATE I COULD NOT HEAR AN APPROACHING EMERGENCY VEHICLE DUE TO A SHUDDER VIBRATION NOISE FROM MY POWER TRAIN AUTO TRANSMISSION. THE EMERGENCY VEHICLE ALMOST CRASHED INTO MY VEHICLE AND IN SO DOING CAUSING A POTENTIALLY VERY SERIOUS TRAFFIC ACCIDENT. THE SHUTTER NOISE WAS THE RESULT OF A LONG STANDING MDX MECHANICAL PROBLEM WITH THE TRANSMISSION ( PERHAPS TORQUE CONVERTER). I HAVE ATTEMPTED TO SURVIVE THE CAUSE OF A RECURRING MECHANICAL PROBLEM BY VERY FREQUENT TRAN FLUID CHANGES OVER THE YEARS BUT THE PROBLEM HAS KEPT OCCURRING SINCE 40000 MILES IN YEAR 2007. I REMAIN VERY AFRAID THAT THE TRANSMISSION WILL FAIL OR HINDER ME AGAIN CAUSING A MORE CRITICAL PROBLEM THE NEXT TIME. LAW ENFORCEMENT OFFICIALS CONSIDERED THE NOISE AND SHUTTER AS A ACURA PRODUCT DEFECT. I RESPECTFULLY SEEK GOODWILL CONSIDERATION AND REPAIR OF MY TRANSMISSION MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488979December 17, 2012
POWER TRAIN
CAR BEGAN TO SHUDDER AT 40 MPH, THEN GOES AWAY. RECURRING MORE FREQUENTLY NOW. TOOK TO DEALER. CAR WOULD NOT SHUDDER WHEN HE DID TEST DRIVE. SAID NOTHING SEEMS TO BE WRONG. BEGAN RESEARCHING ON MY OWN AND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482106October 24, 2012
POWER TRAIN
ENTERING FREEWAY FROM ON RAMP VEHICLE ACTED LIKE IT WAS IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE. AS I ACCELERATED FROM 40 MPH THE RPM'S RACED BUT THE CAR SLOWED AS IF IT WERE IN NEUTRAL. I WAS ALMOST REAR ENDED THANKFULLY I LET OFF THE GAS AND THE TRANNY THEN GRABBED AND I WAS ABLE TO ACCELERATE TO FREEWAY SPEED. I HAVE BEEN TOLD BY DEALER THAT BOTH TRANNY AND TORQ CONVERTER ARE NO GOOD. VEHICLE HAS BEEN SERVICED PER ACURA RECOMMENDED SERVICE AT SAME DEALER SINCE BOUGHT NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479559October 10, 2012
ELECTRICAL SYSTEM, POWER TRAIN
THE LOCKING MECHANISM THAT SECURES THE KEY IN THE IGNITION UNTIL PARK IS ENGAGED DID NOT WORK. THEREFORE I UNKNOWINGLY REMOVED THE KEY FROM THE IGNITION WITHOUT HAVING PARK ENGAGED. THE CAR ROLLED BACK FROM THE PARKING SPOT INTO A TREE. FORTUNATELY, NO ONE WAS INJURED AND THERE WAS NO DAMAGE TO THE CAR. I HAVE REPORTED THIS PROBLEM TO ACURA. IT SEEMS SIMILAR TO THE PROBLEM CURRENTLY BEING INVESTIGATED FOR HONDA ODYSSEY'S AND PILOTS FROM 2003 AND 2004 BY NHTSA. NOTE THAT I DO NOT REMEMBER THE DATES/MILEAGE WHEN THIS FIRST OCCURRED BUT IT IS AN ONGOING PROBLEM. I HAVE TRIED SEVERAL KEYS IN THE IGNITION AND THE PROBLEM PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478419October 3, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE TRANSMISSION SHIFTED OUT OF DRIVE. THE CONTACT HAD TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. AFTER RESTARTING THE VEHICLE IT FAILED TO ACCELERATE OVER 30MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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