Acura MDX Complaints (2002)

205 consumer complaints on file.

#10818345January 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SUDDENLY MALFUNCTIONED AND THE VEHICLE WOULD NOT DRIVE FORWARD OR ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE AT 59,000 MILES. THE FAILURE MILEAGE WAS 122,000. UPDATED 04/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789175November 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE KEY RANDOMLY WOULD NOT TURN OVER. INTERMITTENTLY, THE ANTI-THEFT FEATURE ACTIVATED AND PREVENTED THE VEHICLE FROM STARTING. THE FAILURE OCCURRED MORE THAN FIVE TIMES IN WHICH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO MANEUVER THE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 04/14/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748299August 12, 2015
POWER TRAIN
DROVE VEHICLE ON THE HIGHWAY AND NOTICED A VIBRATION IN THE FRONT END. ALSO NOTICED WHEN DRIVING VEHICLE IN THE MORNING A VIBRATION THAT FELT LIKE DRIVING OVER RUBBLE STRIPS. TALKED TO MY DAUGHTER (PRIMARY DRIVER) AND SHE SAID THE VIBRATION HAS BEEN OCCURRING FOR A COUPLE OF MONTHS, BUT NOT CONSISTENTLY. DID SOME RESEARCH AND TOOK VEHICLE TO A TRANSMISSION MECHANIC. NEED A NEW TRANSMISSION. BOUGHT THIS ACURA IN 2006 AS A CERTIFIED VEHICLE FROM DEALER WITH 43K MILES. TORQUE CONVERTER WAS REPLACED IN 2009 AT 90K MILES. NEED A NEW TRANSMISSION AT 156K. I EXPECTED MORE FROM A HONDA VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734470July 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732815July 8, 2015
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE KEYS CAN BE REMOVED WHILE CAR IS NOT IN PARK SO IT ROLLED AND BUMPED INTO ANOTHER CAR. I CHECKED THE RECALL AND IT IS NOT INCLUDED IN THEIR RECALL. MY CAR IS 2002 ACURA MDX AND THE YEAR THEY HAVE RECALL IS 2003 VERSION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10722352May 29, 2015
AIR BAGS
THE AIR BAG LIGHT IS RED...I TOOK IT TO ACURA IN STOCKTON....AND THEY SAID. THEY WON'T CHECK IT UNTIL I PAY THEM $120...I AM WORRIED IT IS FAULTY...I DON'T NEED TO PAY THEM TO CHECK AND FIX IT...THE AIR BAG SHOULD NOT BE FAULTY AT ALL.....IT IS NOT A WEAR AND TEAR ITEM...IT IS A INTERNAL PRODUCT THAT IS DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694200March 13, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, BOTH FRONT WHEELS SEIZED AND THE STEERING WHEEL REQUIRED FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION SEIZED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660139November 21, 2014
UNKNOWN OR OTHER
PRIOR TO BUYING, I CALLED ACURA IN FORT WALTON AND ASKED IF THERE WERE ANY RECALLS ON MY VEHICLE. THEY SAID NO. I PURCHASED A 2002 MDX ONLY TO FIND OUT LATER THAT THESE VEHICLES HAVE HAD MAJOR HAZARDOUS TRANSMISSION ISSUES. I ALSO FOUND THAT THERE WAS A RECALL ON MY VEHICLE FOR THE TRANSMISSION. THE RECALL STATED THAT ACURA WOULD EITHER INSTALL A JET PACK--IF THE VEHICLE HAD LESS THAN 15,000 MILES ON IT OR IF IT HAD MORE THAN 15,000 MILES ON IT, THEY WOULD REPLACE THE TRANSMISSION. I SPOKE WITH [XXX] IN ACURA CUSTOMER RELATIONS AND HE LOOKED UP MY VIN AND SAID THAT HE DID SEE THE RECALL BUT THAT MY VEHICLE "WAS INSPECTED AND NO ISSUES WERE FOUND" IN 2005 AND DUE TO THAT INSPECTION THE RECALL WAS "COMPLETED". HOWEVER, I BROUGHT UP THE FACT THAT THE RECALL STATES THAT THEY WERE TO EITHER ADD A JET PACK (COOLER) IF THE VEHICLE WAS LESS THAN 15,000 MILES OR REPLACE THE TRANSMISSION IF THE VEHICLE HAD MORE THAN 15,000 MILES. HE THEN CHANGES HIS STORY AND SAID "WELL THEN OF COURSE THE JET PACK WAS INSTALLED". I GOT OFF THE PHONE WITH HIM AND POSTED TO ACURA'S FACEBOOK PAGE AS AT THIS POINT, I HAVE HEARD CONFLICTING STORIES. THEY HAD ANOTHER CUSTOMER RELATIONS PERSON CALL ME AND SHE GAVE ME THE NAME OF THE DEALERSHIP THAT DID THIS "INSPECTION" IN 2005. I CALLED THE DEALERSHIP AND THEY SAID THE SAME THING "IT SHOWS THE RECALL WAS COMPLETED IN 2005 BUT WE DON'T KNOW HOW IT WAS COMPLETED". BASED ON THE CARFAX, THE VEHICLE HAD 18,000 MILES ON IT IN 2004. ACCORDING TO THE RECALL, SINCE IT SURPASSED THE 15K MARK, THEY SHOULD HAVE REPLACED THE TRANSMISSION IN 2005--NOT INSTALLED A JET PACK. IN ANY CASE, I ASKED THE SHOP MY CAR IS AT TO LOOK AND THEY SAID THERE IS NO JET PACK OR COOLER INSTALLED. THEY ALSO INFORMED ME THAT I NEED A NEW TRANSMISSION AND THAT THE CAR COULD HAVE LOCKED UP ON ME AND CAUSED A CRASH. THANK GOD THAT DIDN'T HAPPEN WITH MY KIDS IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631552September 8, 2014
SEATS
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE LATCH FOR THE REAR PASSENGER SIDE SEAT WAS NOT WORKING PROPERLY. THE CONTACT WAS NOT ABLE TO ADJUST THE SEAT BACK UPON MANEUVERING THE LATCH. THE DEALER STATED THAT THE HOSE AND THE WIRES CONNECTED TO THE LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 10/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609491July 10, 2014
POWER TRAIN, FUEL SYSTEM, GASOLINE
UPON EXITING OFF THE FREEWAY AND ACCELERATING ONTO A BUSY 3 LANE STREET, MY VEHICLE ENGINE BEGAN REVVING AND HAD NO POWER. IT ACTED LIKE IT HAD BEEN SHIFTED TO NEUTRAL. I SHIFTED TO A LOWER GEAR AND IT CAUGHT AND ALLOWED ME TO GET ENOUGH POWER TO COAST TO A PARKING SPOT OFF THE BUSY STREET THAT HAD NO SHOULDER TO PULL A NON WORKING VEHICLE TO. I WAS NEARLY REAR ENDED BECAUSE OF THE LOSS OF POWER SO SUDDENLY. I WAS FORTUNATE THAT I HAD JUST GOT OFF THE FREEWAY OR IT COULD HAVE BEEN MUCH WORSE. I READ ON LINE THAT THE 2001 AND 2002 ACURA MDX HAS HAD A COMMON PROBLEM WITH TRANSMISSION FAILURE. AT A QUOTE FOR REPAIR OF $5,400 THIS IS A MAJOR ISSUE AS I AM A FULL TIME STUDENT. OF GREATER CONCERN IS THE SAFETY ISSUE THAT I COULD HAVE BEEN REAR ENDED AND CAUSED A MAJOR ACCIDENT. THE DEALER OFFERED $500 OFF AS CONCESSION THAT THERE IS A "KNOWN" PROBLEM WITH THE 2001 AND 2002 TRANSMISSIONS. PRIOR TO THE TRANSMISSION FAILING, I WAS ONLY OFFERED $2,000 AS TRADE IN VALUE TOWARDS A NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607560July 1, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE STEERING WAS EXTREMELY ROUGH AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,672.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604817June 20, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED WITHOUT BEING PROMPTED. NONE OF THE WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,034. THE CURRENT MILEAGE WAS 155,530.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598986June 17, 2014
POWER TRAIN
MY WIFE WAS DRIVING WEST BOUND ON HWY 50 JUST WEST OF POLLOCK PINES CA. I WAS IN THE PASSENGER SEAT. THE VEHICLE ABRUPTLY DOWNSHIFTED TO LOW GEAR AND SPUN OUT OF CONTROL . WE GLANCED OFF THE CENTER MEDIUM WITH MINIMAL DAMAGE TO THE VEHICLE. MY WIFE AND I WERE VERY SHOOK UP. I SWITCHED SPOTS WITH HER AND MOVED THE CAR OFF THE FREEWAY. WE DROVE THE VEHICLE THE REST OF THE WAY HOME (10 MILES) USING BACK ROADS NOT GOING OVER 20 MPH. WE CONTACTED NIELLO ACURA OF SACRAMENTO AND THEY TOLD US TO BRING THE CAR TO THEM AND THEY WOULD SEE WHAT THEY CAN DO FOR US. THEY TOLD ME I WOULD HAVE TO PAY $5,500 FOR A NEW TRANSMISSION AND THEY WOULD NOT TAKE CARE OF THIS AS A SAFETY ISSUE. IF THIS HAPPENS TO SOMEONE ELSE, THEY MIGHT NOT BE AS LUCKY AS WE WERE. I WAS TOLD THERE WAS A RECALL FOR THIS ISSUE (THE TRANSMISSION DOWNSHIFTING UNEXPECTEDLY). I ASKED THE ACURA DEALER ABOUT THIS AND THEY TOLD ME THE VEHICLE HAD ALREADY HAD THE FIX INSTALLED IN 2004. IF THIS IS A COMMON PROBLEM WITH THIS VEHICLE, OTHER PEOPLE COULD BE EFFECTED OR EVEN INJURED. OVER THE PAST YEAR THE CHECK ENGINE LIGHT CAME ON A COUPLE TIMES BUT WITHIN A DAY OR TWO IT WOULD GO OUT. NOW THE LIGHT IS ON. THE CODES THAT ACURA TOLD ME ARE P700 AND P730. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596184June 4, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE MADE A FLUTTERING NOISE. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY OVER A SIX MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587802May 12, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE TRANSMISSION BEGAN TO MAKE NOISES WHILE GOING FROM FIRST TO SECOND GEAR. THE MANUFACTURE WAS NOTIFIED. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583956April 21, 2014
AIR BAGS
AIR BAGS DID NOT INFLATE WITH FRONT COLLUSION. CAR TURNED LEFT IN FRONT OF US. FRONTAL IMPACT AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583363April 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED AWAY AND THEN CRASHED INTO TWO OTHER PARKED VEHICLES. A POLICE REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE IGNITION SWITCH CYLINDER WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568280March 10, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
CAR LOCKED ITSELF WITH DRIVER AND PASSENGERS INSIDE CAR. NO ONE COULD OPEN DOORS FROM INSIDE. THE MANUAL UNLOCK WOULD NOT UNLOCK DOORS. DRIVER WAS ABLE TO UNLOCK HIS DOOR BY OPENING WINDOW AND USING THE OUTSIDE DOOR HANDLES. *TR THIS INCIDENT HAS HAPPENED THREE TIMES. ON ANOTHER INCIDENT WHILE PARKING, THE VALET ASKED TO TURN CAR OFF LEAVE CAR KEYS INSIDE CAR. AS DRIVER LEFT THE CAR AND CLOSED THE DOOR, THE CAR LOCKED ITSELF (WITH THE KEYS INSIDE). THIS HAS OCCURRED TWICE IN THE PAST COUPLE OF MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564267February 13, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE REVERSING, A DRAGGING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE PASSENGER'S SIDE REAR CONTROL ARM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544344September 19, 2013
POWER TRAIN
DRIVING ON THE FREEWAY, TRANSMISSION DISENGAGED AND ENGINE REVVED UP TO RED LINE. CAR HAD NO POWER AND LOST SPEED. CLOSE CALL WITH OTHER VEHICLES, INCLUDING SEMI TRUCKS. HAD TO PULL INTO FAR RIGHT LANE AND WAS ONLY ABLE TO GO AROUND 30 MPH SINCE THE CAR CONTINUED TO REV AND THE TRANSMISSION ENGAGED AND DISENGAGED. ENGINE LIGHT CAME ON AND D5 LIGHT ON DASH STARTED FLASHING. TOOK IT TO A MECHANIC WHO SAID TRANSMISSION NEEDS TO BE REPLACED. IN INVESTIGATING, THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL YEAR. CAR IS WORTH $6500 IN GOOD SHAPE, BUT WITH THIS ISSUE, IT IS NOW ONLY WORTH $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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