Acura MDX Complaints (2017)

268 consumer complaints on file.

#11023885September 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011611July 31, 2017
WHEELS
WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003847July 9, 2017
POWER TRAIN
THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000462June 21, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971976April 11, 2017
UNKNOWN OR OTHER
I WAS DRIVING 70MPH ON AZ STATE ROUTE 51. I HEARD A LOUD BANG, LIKE A GUN SHOT, AND A SUDDEN NOISE LIKE TURBULENT AIR AND HIGHWAY NOISE. AS I SLOWED THE VEHICLE I LOOKED AROUND TO SEE IF THERE WERE ANY BROKEN WINDOWS WHICH THERE WEREN'T. PULLING OVER AND INSPECTING THE VEHICLE I NOTICED 2/3 OF THE MOONROOF WAS MISSING AND A FEW PEBBLES OF PLATE GLASS ON TOP OF THE INSIDE COVER. THE REMAINING GLASS WAS ANGLED UP LIKE IT HAD BEEN SUCKED UP NOT DEFLECTED DOWN FROM AN IMPACT. I WAS A NAVY FIGHTER PILOT AND THIS IS THE SAME SEQUENCE OF EVENTS I EXPERIENCED WITH THE LOSS OF A CANOPY AND SUDDEN DECOMPRESSION. I HAVE A MASTER'S DEGREE IN AEROSPACE ENGINEERING AND I KNOW THE LOCATION OF THE MOONROOF IS A LOW PRESSURE AREA LIKE THE TOP OF AN AIRCRAFT WING. THERE WERE NO OTHER VEHICLES IN CLOSE PROXIMITY, NO OBJECTS FLYING OFF THE ROAD, NOR WAS THE VEHICLE UNDER AN UNDERPASS. THIS IS A COMBINATION OF A DESIGN FLAW AND POSSIBLY A DEFECT IN THE MOONROOF GLASS. THE VEHICLE IS 3 MONTHS OLD, LESS THAN 3000 MILES DRIVEN AND THE MOONROOF HAS NEVER BEEN OPENED. ACURA TAKES NO RESPONSIBILITY. THIS IS A SAFETY HAZARD AS A LESS EXPERIENCED STARTLED DRIVER COULD BE SO DISTRACTED AS TO CAUSE AN ACCIDENT. THE FIX IS A WIND DEFLECTOR IN FRONT OF THE MOONROOF. I AM HAVING ONE INSTALLED AT MY EXPENSE BY THE ACURA. I WOULD PREFER A METAL SUNROOF OR A FACTORY ROOFLINE MODIFICATION TO DEFLECT THE AIRSTREAM AND PREVENT THE LOW PRESSURE AREA CAUSING THIS PROBLEM. GOOGLING MOONROOF EXPLOSION YIELDS NUMEROUS INCIDENTS FROM MULTIPLE MANUFACTURERS. THERE NEEDS TO BE A FIX BEFORE A FATALITY OCCURS. CAPTAIN, USNAVY(RET)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955198February 17, 2017
SERVICE BRAKES
GOING ABOUT 20 MILES AN HOUR IN TRAFFIC A VEHICLE IN FRONT OF ME AT A DISTANCE OF ABOUT 2 CAR LENGTHS STARTED TO TURN RIGHT INTO A GAS STATION LOT UNEXPECTEDLY. THE AUTOMATIC BRAKING SYSTEM DETECTED A POTENTIAL FOR COLLISION AND WARNED ME. I PRESSED THE BRAKE PEDAL AND SLOWLY ATTEMPTED TO APPLY THE BRAKES AS THE SITUATION WAS NOT CRITICAL. THE CRITICAL BRAKE INDICATOR DID NOT GO AWAY, AND THE CAR IMMEDIATELY FELT AS THOUGH IT DEPRESSED THE BREAK FULLY AS IF A COLLISION WAS IMMINENT. THE DRIVER BEHIND ME WAS FOLLOWING VERY CLOSE AND COLLIDED WITH ME. THOUGH THE ACCIDENT WAS PROBABLY UNAVOIDABLE, I FEEL THE ACURA OVERESTIMATED THE URGENCY TO STOP GIVEN THE DISTANCE OF THE VEHICLE IN FRONT OF ME AND THE SPEED AT WHICH WE WERE MOVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10945613January 17, 2017
ELECTRICAL SYSTEM
SINCE CHRISTMAS, THE VEHICLE HAS HAD 8-10 OCCURRENCES IN WHICH THE ELECTRICAL SYSTEM IS GOING HAYWIRE. THE INSTRUMENT PANEL LISTS ERRORS AND CODE FAILURES. AND THE VEHICLE CANNOT EVEN BE SHUT OFF. THERE IS NO CRUISE CONTROL WHEN THIS OCCURS, AND MANY OF THE 'ADD' ON SAFETY COMPONENTS (LANE ASSIST/ETC) DO NOT WORK. WE STOPPED BY THE DEALER LAST MONTH, AND THEY COULDN'T FIND ANY STORED CODES. YESTERDAY AFTER MY WIFE DROVE 6 HOURS HOME FROM DETROIT, WITH NO CRUISE CONTROL AND THE ISSUES OCCURRING, SHE STOPPED BACK AT THE DEALER. THEY TOOK IT IN, AS THEY BELIEVE THERE IS A SHORT IN THE ABS SYSTEM. THEY PROVIDED A LOANER AS THEY RECTIFY THE PROBLEM. ISSUES BEGAN AROUND 2500 MILE MARK FOR MILEAGE. VEH HAS 4500 MILES ON IT CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909234September 27, 2016
STRUCTURE
2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO WARNING "BEEPS" VOLUME ISSUES. *SMD THE CONSUMER STATED THE VOLUME OF THE WARNING BEEPS NEEDED TO BE INCREASED. IF THE RADIO WAS ON AND A CALL CAME IN, THE RADIO VOLUME WOULD AUTOMATICALLY SHUT OFF UNTIL THE PHONE CALL ENDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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