Acura CL Complaints

586 consumer complaints on file.

#10553089November 20, 2013
AIR BAGS, STRUCTURE
MY DASHBOARD STARTED CRACKING ON AROUND JUNE 14-16 2013. THE CAR STAYS IN THE GARAGE AND NOT OUT IN THE ELEMENTS. IT STARTED OUT WITH ONE CRACK AND LATER A SECOND CRACK APPEARED AND GOT PROGRESSIVELY WORSE. WE THINK IT IS THE OUTLINE OF THE AIRBAGS OR IN THAT AREA. ALSO, THERE IS ANOTHER CRACK LOCATED ABOVE THE STEERING WHEEL ON THE DRIVER'S SIDE. I CALLED VANDERGRIFF ACURA AND FILED A COMPLAINT ONLINE, BUT NOT SURE WHERE TO GO. AS OF YET, THERE ARE NO RECALLS FOR DASHBOARD 2004 TL ACURA, BUT I DID NOTICE SEVERAL COMPLAINTS ON LINE. THIS SHOULD BE A RECALL. I AM AFRAID THE AIRBAGS WILL DEPLOY AND SOMEONE MAY BE HURT. THIS NEED TO BE ADDRESSED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533094August 1, 2013
AIR BAGS
THE ODPS SENSOR FAILS IF, ACCORDING TO ACURA, SOMEONE PLACES A CELL PHONE, LAPTOP COMPUTER ETC. ON THE PASSENGER SEAT. THIS SENSOR MAY ALSO FAIL IF SOMEONE PLUGS SOMETHING INTO THE ACCESSORY CHARGING PORT IN THE CONSOLE. ACCORDING TO ACURA THIS IS " DUE TO THE MANUFACTURING PROCESS AT THE TIME, THE OPDS CONTROL UNIT, AND /OR OPDS MAY FAIL PREMATURELY." THIS CONDITION CAUSES THE SRS LIGHT TO BE ON AND WHEN THIS LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. THIS IS A HUGE SAFETY ISSUE AS NO WARNING ABOUT DOING ANY OF THESE IS EVER MENTIONED BY ACURA. IF SOMEONE PUTS A LAPTOP OR CELL PHONE ON THE SEAT IT COULD CAUSE A CONDITION IN WHICH THE AIRBAGS WON'T DEPLOY. REPAIRS ARE OVER $500 WHEN THIS HAPPENS. AT MINIMUM ACURA SHOULD BE REQUIRED TO PLACE A STICKER/ WARNING OF THIS CONDITION IN THEIR CARS. THIS HAS BEEN A PROBLEM ON ALL ACURA CARS AND COULD CAUSE A DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515903June 9, 2013
POWER TRAIN
I OWN A 2003 ACURA 3.2 CL. I READ UP ON THE CAR AND I SEE ACURA HAD A RECALL ON THE TRANSMISSION FOR THIS YEAR. I PUT THE VIN NUMBER IN AND I ALSO CALLED THE ACURA DEALERSHIP IN COLUMBUS GEORGIA AND IT SHOW THAT MY ACURA HAVE HAD THE TRANSMISSION REPLACE IN IT FROM THE FIRST RECALL, AT 104,000 MILEAGE MY TRANSMISSION HAVE WENT OUT AGAIN. I KNOW THIS CAN NOT BE NATURAL FOR THIS PROBLEM TO HAVE BEEN REPAIRED AND STILL HAVE THE SAME PROBLEM. THE CAR IS AN 2003 WITH THE MILEAGE 104,000 WHICH IS A GREAT FOR AN 2003. THIS IS MY FIRST ACURA AND IT HAVE MADE ME LOVE THE ACURA FAMILY. CAN YOU PLEASE REPAIR THE PROBLEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509417April 24, 2013
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SLIPPED AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION) IN 2004 BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 57,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499542February 21, 2013
ENGINE
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER AND THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THEY WOULD ASSIGN A SERVICE ADVISOR TO THE VEHICLE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494393January 23, 2013
POWER TRAIN
PARKED CAR. MOVED TRANSMISSION LEVER TO WHAT I THOUGHT WAS PARK (PUSH STRAIGHT UP). STARTED TO SWING OUT OF CAR PUTTING WEIGHT ON OUTSIDE FOOT. THE TRANSMISSION WAS ACTUALLY IN NEUTRAL AND THE KEY WAS REMOVED - IT CAN BE REMOVED IN ANY GEAR POSITION JUST LIKE THE 2001 HONDA ACCORD RECALL SAYS. THE ACURA OF THE SAME YEAR NEVER HAD THE RECALL EVEN THOUGH IT IS USING THE SAME DEFECTIVE PART NUMBERS. CAR STARTED TO ROLL BACKWARDS AND I WAS FORCED TO STOP CAR USING FOOT AND HAND PRESSURE RESULTING IN SLIGHT SPRAIN TO WRIST REQUIRING NO ADDITIONAL CARE. THIS IS A TROUBLING SAFETY ISSUE THAT WAS ACTUALLY RECALLED FOR HONDA BRAND VEHICLES ONLY IGNORING ACURA BRAND DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482047October 24, 2012
POWER TRAIN
I WAS DRIVING DOWN INTERSTATE 19, WHEN THE TRANSMISSION STARTED TO FAIL, THERE WAS HEAVY TRAFFIC AND MY CAR GOING UP AND DOWN ON SPEED LIMIT, 65-35 MILES PER HOUR. ALMOST HAD CARS BEHIND ME REAR END MY ACURA CL, SO I PULLED OVER TO AVOID A SUDDEN ACCIDENT, THE VEHICLE HAD JUST BEEN IN THE ACURA DEALERSHIP FOR A MINOR INSPECTION OF A SUDDEN NOISE IN THE TRANSMISSION AREA. THEY ADVISED ME THAT IT WAS STARTING TO MISS AND DID NOT MENTION NOT TO DRIVE IT. A NEW TRANSMISSION COSTS $4700. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480501October 13, 2012
ELECTRICAL SYSTEM
AT 55 MPH THE CAR ENGINE SHUT DOWN AND ALL POWER WAS LOST. CONTACTING THE COMPANY ABOUT A RECALL THAT I SAW ON THE INTERNET THE COMPANY SAID THAT THE RECALL WAS ALREADY COMPLETED ON MY CAR. I DID NOT REMEMBER IT BEING DONE BUT TOLD THEM THAT THE PROBLEM FOR THE FIRST TIME IN OWNING THE CAR IN 344,000 MILES HAS NOW STARTED. THEY SAID THEY COULD FIX IT BUT COULD NOT BE COVERED BY THE RECALL. I DROVE TO THE DEALERSHIP TO HAVE THE PROBLEM CONFIRMED AND REPAIRED THE NEXT DAY. THEY SAID IT WAS THE ELECTRICAL PART OF IGNITION SWITCH, BUT THAT THEY DID NOT HAVE IT AND I WOULD HAVE TO TAKE THE CAR BACK AND MAKE ANOTHER APPOINTMENT WHEN THE PART WAS IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479726October 11, 2012
ELECTRICAL SYSTEM, ENGINE
THE CAR, WHILE DRIVING SHUT DOWN AND LOST ALL POWER WHILE BEING DRIVEN AT 55 MPH, I CHECKED THE INTERNET FOR ANYONE ELSE HAVING THAT ISSUE AND FOUND THE RECALL ON MY CAR FOR IGNITION SWITCH, I CALLED THE DEALER AND THEY SAID THAT MY CAR ALREADY HAD THE RECALL PERFORMED BUT WOULD LOOK AT IT AND CONFIRM THE PROBLEM. I DROVE THE CAR OVER, WHILE DOING SO IT DIED ON ME AGAIN. THE DEALER CONFIRMED THAT THEY THOUGHT IT WAS THE SWITCH AND SINCE IT WAS ALREADY BEEN RECALLED I WOULD HAVE TO PAY THE $500.00 TO REPLACE IT. ( I WOULD THINK THAT SINCE IT APPEARED THAT THE "FIX" DID NOT WORK THAT IT SHOULD BE REPLACED AGAIN.) THE DEALER THEN TOLD ME THAT SINCE THEY DID NOT HAVE THE PART IN STOCK THAT I WOULD HAVE TO MAKE ANOTHER APPOINTMENT AND GAVE ME MY CAR TO DRIVE HOME. (NOW THERE'S A REAL SAFETY ISSUE.) SINCE I AM CURRENTLY NOT WORKING I DECIDED TO REPLACE THE SWITCH MYSELF AND UPON OPENING UP THE STEERING COLUMN I FOUND THAT THE 2 BOLTS HOLDING THE KEY LOCK TO THE COLUMN ARE A SAFETY TYPE " PAN HEAD " THAT CANT BE REMOVED EASILY. THE FUNNY THING IS I REALLY FIND IT HARD TO BELIEVE THAT THE DEALERSHIP WOULD USE THIS TYPE OF BOLT TO REPLACE A RECALL ITEM. THERE ARE NO EASY WAYS TO GET AT THE SPOT TO RE-INSTALL THEM. IF THE MANUFACTURER RECALLED THE ITEM FOR THIS ISSUE IT SHOULDN'T HAPPEN AGAIN WITH THE RECALL SWITCH IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474296September 8, 2012
AIR BAGS
MY SRS LIGHT TURNED ON A FEW DAYS AGO, SO I WENT INTO MULLERS WOODFILED ACURA IN HOFFMAN ESTATES, IL. FOR THEM TO DIAGNOSE THE ISSUE, THEY CHARGED ME $130.00 AND TOLD ME THAT OPDS CONTROL UNIT NEEDS TO BE REPLACED AND IT WILL COST ME CLOSE TO $800 WITH A MANAGERS DISCOUNT. THIS OPDS UNIT HAD A MANUFACTURERS EXTENDED WARRANTY WHICH RAN FOR 10YEARS AND EXPIRED SOMETIME IN 2010/2011. NOW THAT IT IS OUT OF WARRANTY, I HAVE TO PAY FOR THIS BY MYSELF. I DID CALL ACURA/HONDA CLIENT RELATIONS/CUSTOMER SERVICE HOTLINE AND THE CUSTOMER SERVICE REP: [XXX] WHO OPENED UP A CASE #[XXX], DID ASSIST ME BY APOLOGIZING BUT SOMEHOW DID NOT EVEN OFFER ME A DISCOUNT. I AM VERY DISAPPOINTED WITH HONDA/ACURA FOR THIS WARRANTY ISSUE BECAUSE I DID NOT REPLACE THIS OPDS UNIT BECAUSE MY SRS LIGHT NEVER TURNED ON, AM I SUPPOSED TO PURPOSELY TURN IT ON BEFORE THE WARRANTY EXPIRED TO GET THE OPDS UNIT REPLACED? I BELIEVE IT SHOULD BE REPLACED AT LEAST ONCE FOR EVERYONE THAT EVER OWNED A HONDA/ACURA MODEL THAT HAD A SIMILAR ISSUE. I WOULD APPRECIATE IT IF SOMEONE COULD GET BACK TO ME TO DIRECT ME TO RIGHT PERSON THAT COULD ASSIST ME WITH THIS ISSUE AND/OR OPEN UP A CASE AGAINST HONDA/ACURA TO HELP RESOLVE THIS ISSUE. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472445August 25, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR WAS PARKED OUTSIDE DURING SUMMER HEATWAVE. INTERIOR WAS HOT. VEHICLE STARTED WITH HESITATION, RAN FOR A MOMENT, AND THEN STALLED AND FAILED TO START IN THE MIDDLE OF A BUSY INTERSECTION. CRANK, NO START, WAS THE FINAL SYMPTOM. OCCUPANTS WERE NEARLY HIT BY A MEDIUM DUTY TRUCK WHO HAD TROUBLE STOPPING. AFTER THE CAR WAS HAULED TO A SHADY LOCATION, THE INTERIOR COOLED AND IT AGAIN STARTED. SINCE THAT SENTINEL EVENT, THE CAR STALLED OR FAILED TO START 3-4 TIMES-- EACH TIME AFTER BEING PARKED IN THE SUN. TRACED PROBLEM TO A FAILED SOLDER JOINT IN THE PGM-FI MAIN RELAY UNDER THE DASH. IT CONTROLS POWER TO FUEL AND ECU. THE CIRCUIT BOARD WAS NOT DESIGNED TO TOLERATE THE EXPANSION AND CONTRACTION ASSOCIATED WITH TEMP CHANGES IN THE INTERIOR. A QUICK INTERNET SEARCH REVEALS THAT MANY PEOPLE ARE SUFFERING FROM LARGE REPAIR BILLS FOR DIAGNOSTICS AND INAPPROPRIATE REPAIRS BECAUSE THIS IS AN INTERMITTENT PROBLEM. RELAY NEEDS RECALLED! AFFECTS NEARLY EVERY HONDA / ACURA SINCE APPROX. 1998. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465275July 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE. THERE WAS AN INCREASE IN THE ENGINE RPMS, BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND WAS REPAIRED BY THE PREVIOUS OWNER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIRS WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465083July 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE EMITTED SMOKE FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AT 85,000 MILES UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS REPAIRED AND THE LOCAL MECHANIC REPLACED THE TRANSMISSION. THE APPROXIMATE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 174,458.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459505May 24, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 ACURA CL. THE CONTACT STATED THAT THE ENGINE RPMS WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD ATTEMPT TO ACCELERATE ABNORMALLY. THE FAILURE WOULD RECUR WHEN THE VEHICLE WAS FIRST STARTED BUT HAD ALSO OCCURRED WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE IDLER VALVE FAILED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS CORRECTED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 74,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453834April 2, 2012
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
FOR A COUPLE DAYS MY CAR WOULD BEGIN STALLING WHILE I WAS DRIVING ON THE HIGHWAY. I FELT LIKE IT SLOWED DOWN TO SHIFT OUT OF GEAR BUT NEVER COMPLETELY SHIFTED. THEN, ONE DAY WHEN I WAS DRIVING, ON MY WAY HOME MY CAR SLIPPED OUT OF GEAR COMPLETELY AND I COULDN'T DRIVE FORWARD. MY CAR ONLY ALLOWED ME TO GO IN REVERSE. 2AFTER ALLOWING IT TO SIT FOR A WHILE IT WOULD DRIVE BUT WHILE TRYING TO DRIVE HOME IT CONSTANTLY SLIPPED OUT OF GEAR WHICH WAS VERY DANGEROUS ESPECIALLY WHEN IT HAPPENED AT AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453437March 29, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING 65 MPH , THE TRANSMISSION OVERHEATED AND WOULD NOT SHIFT INTO GEAR. THE FIFTH GEAR AND THE TRANSMISSION WARNING LIGHT WERE BLINKING AS THE VEHICLE ABNORMALLY DECELERATED. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND RESTART IN ORDER TO CORRECT THE FAILURE. THE DEALER WAS CONTACTED AND THEY ADVISED THAT THE VEHICLE WAS PREVIOUSLY UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441512December 28, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL- THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED. THE CONTACT WAS UNABLE TO OPEN THE DRIVER SIDE DOOR FROM THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE DOOR LATCH SYSTEM. THE DEALER REPLACED THE DRIVER SIDE DOOR LATCH SYSTEM. THE FAILURE AND THE CURRENT MILEAGE WAS 98,223. KMJ UPDATED 03/02/12*LJ UPDATED 03/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438968December 8, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LIGHT WAS TURNED OFF AND THE SYSTEM WAS RESET. THE LIGHT CONTINUED TO ILLUMINATE CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439019December 8, 2011
VEHICLE SPEED CONTROL
WAS DRIVING AT HIGHWAY SPEED. "LOST" ACCELERATOR PEDAL. COASTED TO SHOULDER, STOPPED CAR. FOUND THAT PEDAL HAD DROPPED TO FLOOR AND CONNECTOR END OF CABLE WAS HANGING ABOVE PEDAL AREA. ALSO FOUND THAT THE CABLE CONNECTING TO ENGINE JUST AT EDGE OF COVER/HOUSING WAS MISSING. CAR WAS TOWED ON A FLATBED TO THE NEAREST REPAIR FACILITY. ACURA REPAIR PART WAS OBTAINED FROM NEAREST DEALERSHIP AND INSTALLED. CABLE SHOWED SIGNS OF FRAYING AT POINT WHERE IT BROKE. TECHNICIAN SURMISED THAT IT HAD FATIGUED AND THAT THE BREAK WAS INSIDE THE CABLE HOUSING. CAR HAD BEEN GIVEN A COMPREHENSIVE MAINTENANCE AND AN ACURA MULTIPOINT INSPECTION IN MARCH 2011. MOST RECENT MAINTENANCE WAS AN OIL CHANGE AND MULTIPOINT INSPECTION ON 10/22/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437214November 24, 2011
POWER TRAIN
IT'S BEEN SLIPPING...BUT IT NEVER BOTHERED ME UNTIL NOW AND IT'S SUPER BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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