2022 Audi e-tron Electrical System Recall Delay Complaint
An owner of a 2022 Audi e-tron has filed a complaint with NHTSA regarding the prolonged delay in receiving a repair for a high-voltage battery recall issued in December 2023. The complaint highlights concerns over safety and the inability to sell or trade the vehicle due to the unrepaired recall.
David Chen2022 Audi e-tron
What Owners Are Reporting
An owner of a 2022 Audi e-tron has filed a complaint with NHTSA, identified as NHTSA ID 11648559, detailing concerns about an unrepaired recall. The complaint states that Audi issued a recall notice in December 2023 concerning a high-voltage battery issue that could potentially lead to a fire. Despite 15 months passing since the recall was announced, the owner reports not having received any correspondence from Audi regarding a fix.
The owner has repeatedly contacted their Audi service manager, who indicated that Audi is currently monitoring the vehicle's high-voltage modules. This prolonged delay in providing a repair solution is the core of the 2022 Audi e-tron complaint.
Severity of the Issue
The primary concern highlighted in this 2022 Audi e-tron complaint is the potential safety risk associated with the high-voltage battery, which was identified as a fire hazard. The extended period without a resolution leaves owners with vehicles that have an acknowledged safety defect.
Beyond the safety aspect, the unrepaired recall also significantly impacts the owner's ability to sell or trade in their vehicle. Dealerships and potential buyers are often hesitant to take on vehicles with open safety recalls, especially those involving critical components like the high-voltage battery.
If You've Experienced This
If you own a 2022 Audi e-tron and have experienced similar delays in getting a recall repair, or if you have concerns about an unrepaired recall, you can file a complaint with the National Highway Traffic Safety Administration (NHTSA). Documenting your experience helps NHTSA identify potential patterns and pressure manufacturers to expedite solutions.
When filing a complaint, provide as much detail as possible, including dates of contact with the manufacturer or dealership, any warning messages, and the specific recall campaign number if you have it. This particular 2022 Audi e-tron complaint underscores the importance of owner feedback in the recall process.
Source: NHTSA Complaint ID 11648559
Frequently Asked Questions
- What is the main issue reported in NHTSA Complaint 11648559?
- The main issue is a significant delay in Audi providing a fix for a high-voltage battery recall issued in December 2023 for the 2022 Audi e-tron, which poses a potential fire risk.
- How long has the owner been waiting for a recall fix?
- The owner reports waiting for 15 months since the recall was issued in December 2023 without receiving any correspondence or a repair solution from Audi.
- What are the consequences of an unrepaired recall like this?
- An unrepaired recall, especially one involving a fire risk, poses a safety hazard. It also negatively affects the owner's ability to sell or trade in their vehicle, as many buyers and dealerships are reluctant to acquire vehicles with open safety recalls.
- What should I do if my 2022 Audi e-tron has an open recall with no fix available?
- You should contact your Audi service center for updates. Additionally, you can file a complaint with the National Highway Traffic Safety Administration (NHTSA) to report the delay and contribute to their investigation process.
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