2021-2023 Toyota Camry & Avalon Untucked Carpet TSB

Symptoms of Untucked Carpet

Owners of certain 2021-2023 Toyota Camry and Avalon vehicles may observe an issue with the carpet near the door sills. The primary symptom is the carpet becoming untucked from underneath the door scuff plate. This can manifest as a loose edge or a visible gap. Additionally, a carpet loop may appear torn in the same area. If you're experiencing a Toyota Camry untucked carpet, these are the signs to look for.

Diagnosis and Trigger Conditions

This condition is typically identified by visual inspection. Technicians will look for the carpet material being dislodged from its proper position beneath the door scuff plate or for visible tears in the carpet loops. The TSB indicates that this issue can occur without specific external triggers, suggesting it's related to the carpet's fitment or material durability in these areas.

Repair Procedure Summary

To address the untucked or torn carpet, Toyota dealers will perform a specific repair. While the exact steps are not detailed in the summary, such repairs typically involve re-tucking the carpet securely under the scuff plate. If a carpet loop is torn, the repair might involve re-securing or trimming the affected area to prevent further damage. The goal is to ensure the carpet is properly seated and free from tears.

Owner Action

If you own a 2021-2023 Toyota Camry or Avalon and notice the carpet untucked or torn near the door scuff plates, you should contact your authorized Toyota dealership. This issue is addressed by a Technical Service Bulletin, which means dealers are aware of the condition and have a recommended repair procedure. It is advisable to schedule an appointment to have the carpet inspected and repaired. Addressing the Toyota Camry untucked carpet early can prevent further wear or damage.

NHTSA ID: 10240052