2022 Toyota Camry Pre-Delivery Service Guidelines

Pre-Delivery Service (PDS) is a crucial step in ensuring new car customers receive their vehicles in optimal condition. Toyota emphasizes that a thorough PDS contributes significantly to customer satisfaction and loyalty. This bulletin details the specific PDS procedures for the 2022 Toyota Camry and Camry Hybrid models.

Key Inspection Areas

To meet Toyota's quality standards, technicians performing the 2022 Toyota Camry Pre-Delivery Service are directed to pay special attention to several key areas. These inspections help identify and resolve potential issues before the vehicle reaches the customer.

Critical inspection points include:

• Exterior Condition: A careful inspection for any paint chips/scratches or body dents/dings.
• Electrical Accessories: Ensuring proper operation of all electrical accessories, including the interior light, clock, and radio reset functions.
• Interior Cleanliness: Verifying the vehicle's interior is spotless and free from any debris or marks.
• Mechanical Systems: Confirming the proper function of all mechanical systems.

Importance of Service Reminders

Customer retention and proper vehicle maintenance are ongoing priorities for Toyota. To encourage regular service, dealers are required to install a service reminder sticker in each vehicle before delivery. This sticker serves as a visual cue, reminding customers to return to the dealership for scheduled maintenance.

Dealers may use their current service reminder stickers for this purpose. This step is specifically noted as item 8 under the "Final Inspection and Cleaning" section of the PDS Check Sheet.

Comprehensive PDS Procedures

This TSB provides PDS procedures tailored specifically for the 2022 model year Camry and Camry Hybrid vehicles. However, a complete Pre-Delivery Service also requires adherence to a universal PDS Check Sheet. This universal sheet contains PDS steps applicable to all 2022 model year Toyota vehicles.

To ensure a thorough and complete 2022 Toyota Camry Pre-Delivery Service, technicians must follow all procedures outlined in this specific TSB in conjunction with the universal PDS Check Sheet.

Long-Term Vehicle Storage Guidelines

In situations where a vehicle is stored for more than 30 days, specific long-term vehicle storage guidelines must be followed. These guidelines help preserve the vehicle's condition and functionality during extended periods of inactivity, ensuring it remains ready for delivery when needed.

What to Expect During Delivery

As a customer purchasing a new 2022 Toyota Camry, you can expect your vehicle to have undergone a comprehensive Pre-Delivery Service. This process ensures that your car is free from cosmetic imperfections, all electrical and mechanical systems are functioning correctly, and the interior is pristine. You should also find a service reminder sticker, encouraging you to maintain your vehicle's health by returning to the dealership for future service.

Source: NHTSA ID 10207948