2021-2023 Tesla Model S, X, Y Interior Camera Replacement TSB

Tesla has released Service Bulletin SB-24-17-005, a campaign bulletin addressing a specific condition affecting the interior camera in certain 2021-2023 Model S, Model X, and Model Y vehicles. This bulletin outlines the necessary steps for a Tesla interior camera replacement to ensure optimal driver monitoring functionality.

Symptoms

Owners of affected vehicles may experience or be concerned about a "reduced driver attentiveness detection performance in low-light conditions." This means the interior camera, which monitors the driver for attentiveness, may not function as effectively as intended when lighting conditions are poor.

Why This Matters

The interior camera plays a crucial role in Tesla's driver assistance systems, particularly for features that rely on monitoring driver attentiveness. While this specific condition is classified as non-safety-related, maintaining full functionality of all vehicle systems is important for the intended operation and user experience. The Tesla interior camera replacement ensures that the system performs consistently across all lighting environments.

Repair Procedure Summary

To correct this condition, Tesla service technicians will perform a Tesla interior camera replacement. This procedure is identified by correction number S012417005. The repair involves replacing the existing interior camera with an updated unit. Technicians are instructed to refer to Service Manual procedure 17241602 for detailed instructions specific to the Model S, Model X, and Model Y.

The estimated time for this correction is very brief: approximately 0.12 hours for Model S and Model X, and 0.06 hours for Model Y, indicating a relatively quick service procedure.

Required Parts

The following parts are required for the interior camera replacement:

• 1011416-00-B: SCR,M3-0.5X8,PH,TRX-T10,STL,ZNC,PATCH (Quantity: 2)
• For Model S and Model X:
  • 1588124-S0-J: INTERIOR CAMERA, IR (LHD) (Quantity: 1)
• For Model Y, one of the following:
  • 1588124-80-I: INTERIOR CAMERA, IR (LHD) (Quantity: 1)
  • 1588124-S0-I: INTERIOR CAMERA, IR (LHD) (Quantity: 1)

These part numbers were current at the time of publication of the bulletin. Technicians should always consult the latest Parts Catalog for any revisions.

Important Notes for Owners

This campaign bulletin addresses a non-safety-related condition. While it is not a safety recall, it is a recommended technical procedure to ensure optimal vehicle performance. Tesla is providing this recommended technical diagnosis and repair procedure to applicable vehicles.

Owner Action

If you own a 2021-2023 Tesla Model S, Model X, or Model Y, and are concerned about the interior camera's performance, especially in low-light conditions, it is recommended to contact a Tesla Service Center. They can determine the applicability of this bulletin to your specific vehicle using your VIN or customer/vehicle profile. This Tesla interior camera replacement will be performed by authorized service personnel.

Source: NHTSA ID: 11008774