2024-2025 Jeep Wrangler/Gladiator Grille Speaker Issue

Understanding the Mopar Quality Inspection Request (QIR)

Mopar has issued an internal Quality Inspection Request (QIR), identified by communication ID 101664 (NHTSA ID 11011174), concerning specific instrument panel speaker grille parts. This QIR is a proactive measure designed to ensure that only high-quality components are used in 2024-2025 Jeep Wrangler and Gladiator vehicles, whether during initial assembly or as service replacement parts. It aims to prevent the installation of potentially defective components by identifying and removing them from the supply chain.

This particular QIR focuses on instrument panel speaker grilles that may not meet Mopar's quality standards due to missing attachment clips. The primary objective is to safeguard vehicle quality and customer satisfaction by ensuring all installed parts are complete and functional.

The Problem: Missing Speaker Grille Clips

The core issue addressed by this Mopar communication is the potential for instrument panel speaker grille parts to be supplied without all necessary attachment clips. These clips are crucial for securely fastening the grille in place within the vehicle's interior. A Jeep Wrangler grille speaker or Jeep Gladiator grille speaker component missing one or more of these clips can lead to an improper fit, potential rattling noises, or even the grille becoming loose or detached over time.

This defect impacts the structural integrity and fitment of the speaker grille, which can affect both the aesthetic appearance and the long-term durability of the component. Mopar's communication 101664 highlights that parts without clip at any lug are considered suspect and must not be installed.

Identifying Suspect Parts: A Visual Inspection Guide

Dealerships are instructed to perform a visual inspection to distinguish between good and suspect instrument panel speaker grille parts. The Quality Inspection Request (QIR_English.pdf) provides clear guidance for this process.

• Good Parts: A good quality instrument panel speaker grille will have all necessary clips present at every attachment point, or "lug." These clips ensure a secure and proper fit when the grille is installed.
• Suspect Parts: Any part identified as parts without clip at any lug is considered suspect. This means if even one clip is missing from any of the designated attachment points, the part fails the quality check and must be returned.

Technicians are advised to carefully examine the grille's perimeter where it attaches to the instrument panel, looking for the presence of all clips. The QIR document includes illustrative images to aid in this visual identification, showing examples of both correctly manufactured parts and those with missing clips.

Affected Part Numbers and Vehicle Applications

This Quality Inspection Request specifically targets two part numbers associated with the instrument panel speaker grille for certain Jeep models. Dealerships are required to meticulously check their inventory for these components:

• 7FS82TX7AA
• 7FS83TX7AA

These part numbers are designated for the Jeep Wrangler grille speaker and Jeep Gladiator grille speaker components. The communication applies to 2024-2025 model year Jeep Wrangler and Jeep Gladiator vehicles. It is critical for dealerships to verify all stock and incoming shipments of these specific part numbers against the visual inspection criteria.

Detailed Instructions for Dealerships

Mopar communication 101664 (NHTSA ID 11011174) provides comprehensive instructions for dealerships identified as having suspect parts in their possession or in transit.

Inventory Management and Return Process:

1. Check Stock: Dealerships must immediately check all existing stock and incoming shipments for part numbers 7FS82TX7AA and 7FS83TX7AA.
2. Identify Suspect Parts: Using the visual inspection criteria detailed in the QIR attachment (QIR_English.pdf), identify any instrument panel speaker grilles that are parts without clip at any lug.
3. Return Procedure: All identified suspect parts must be returned to the dealership's "facing depot." The return process requires the use of Return Code 02.
4. Return Deadline: This return action must be completed by December 10, 2024.
5. Open Orders: Dealerships are also instructed to return any open orders currently in process for these specific part numbers. This ensures that no additional suspect parts enter the supply chain.

Replacement and Support:

• New Orders: For replacement, dealerships should place new orders for compliant parts. This implies that Mopar expects to supply corrected versions of these grilles.
• Questions: For any direct questions regarding the return process or the QIR, dealerships can contact Mopar via email at [email protected].

Important Dates and Deadlines

This internal Mopar communication has specific timelines that dealerships must adhere to:

• Communication Start Date: November 19, 2024, 7:00 AM EST. This is when the communication became visible to dealers in DCMail.
• Communication End Date: December 10, 2024, 11:55 PM EST. After this date, the communication will no longer be visible in DCMail.
• Part Return Deadline: All suspect parts must be returned using Return Code 02 by December 10, 2024. This deadline is critical for ensuring the timely removal of defective components from the supply chain.

What Owners Should Know

This Mopar communication (NHTSA ID 11011174, internal ID 101664) is an internal quality control measure. It is primarily directed at Mopar dealerships and the parts supply chain to manage inventory and ensure quality. It is not a consumer recall, and owners of 2024-2025 Jeep Wrangler or Gladiator vehicles are NOT being directly notified by Mopar or Stellantis regarding this specific communication.

The purpose of this QIR is to ensure that only properly manufactured instrument panel speaker grille parts are installed in vehicles or sold as service replacements. If you own a 2024-2025 Jeep Wrangler or Gladiator and have concerns about your Jeep Wrangler grille speaker or Jeep Gladiator grille speaker, particularly regarding the fit, stability, or any unusual noises coming from the instrument panel speaker grille, you should contact your authorized Jeep dealership. They can inspect the component and address any potential issues related to part quality or fitment.

Source: NHTSA ID 11011174