2024-2025 Jeep RVC Error: Blurry Image, Blue Screen

Jeep has released Technical Service Bulletin (TSB) 08-121-24 REV. A to address issues with the Rear View Camera (RVC) system in certain 2024-2025 Jeep Renegade, Compass, and Commander vehicles. This bulletin, issued on May 11, 2024, supersedes the previous TSB 08-121-24 dated May 04, 2024, and includes an additional model year. It also corresponds to Rapid Service Update (RSU) 24-083, which was released on May 04, 2024.

This TSB specifically targets a Jeep Compass RVC error where the camera display may not function correctly. Owners experiencing these symptoms should be aware of this service action, as all repairs are reimbursable within the provisions of warranty.

Symptoms of RVC Error

Owners of affected Jeep vehicles may notice several issues with their rearview camera display, indicating a potential Jeep Compass RVC error. These symptoms can significantly impact visibility and safety when reversing.

Common customer complaints include:

• The RVC display has a blurry image.
• A blue screen appears on the display.
• The grid line that is not working or is absent.
• The display may show messages such as "Blue Screen, Blurry Screen, No Grid Line Screen" or "Sistema de câmera não disponivel".

The underlying cause for these display issues is identified as a camera error.

Important Information for Owners

This TSB has also been released as a Rapid Service Update (RSU) 24-083. To confirm if this RSU service action applies to your specific vehicle, you must use the VIP system or perform a VIN search in DealerCONNECT/Service Library. This RSU only applies to vehicles on the RSU VIN list.

Diagnosis and Repair Procedure

The repair procedure for the Jeep Compass RVC error involves inspecting the Rear View Camera (RVC) for errors and potentially replacing the unit.

1. Initial Check: Place the vehicle's ignition in the on position.
2. Infotainment Settings: Navigate to the "Vehicle" tab on the infotainment screen, then select "Camera >> Configurations." Ensure the "Directive Lines" option is turned on.
3. Display Inspection: Inspect the Rearview Camera display on the radio screen. A proper display should show clear imagery with active grid lines.
4. Troubleshooting Decision: If the display has a blurry image, a blue screen, or the grid line is not working, proceed to the next step (Step 5 in the TSB). If the display is functioning correctly after the initial checks, the bulletin has been completed. The active RSU can be closed using Labor Operation Number (LOP) 08-20-07-99.
5. RVC Replacement: If the RVC display is faulty, the Rear View Camera (RVC) unit must be replaced. Detailed service procedures for RVC removal and installation are available in DealerCONNECT under "Service Info > 08 - Electrical / 8B - Driver Assistance / Assistance System Components / Cameras / Removal and Installation."

Required Parts

If RVC replacement is necessary, specific part numbers are required for different models:

• Jeep Renegade: 7096494 - EMEA, 68715153AA - MOPAR
• Jeep Compass: 7096493 - EMEA, 68715154AA - MOPAR
• Jeep Commander: 7096492 - EMEA, 68715151AA - MOPAR

Warranty and Claims Information

All repairs performed under TSB 08-121-24 REV. A are reimbursable within the provisions of warranty. Dealers will use the following claims data:

The Failure Code for this service action is ZZ.

Source: NHTSA ID: 10255953