2022-2023 Hyundai Tucson, Santa Cruz Door Handle Paint Peeling TSB

Hyundai has released Technical Service Bulletin (TSB) 23-BD-009H to address a concern regarding FRONT DOOR PULL HANDLE PAINT PEELING on specific 2022-2023 Hyundai Tucson (NX4A) and Santa Cruz (NXT) vehicles. This bulletin details the necessary repair, which involves replacing the affected front door trim panel assembly to resolve the Hyundai door handle paint peeling condition.

Symptoms

Owners may observe that the non-glossy front door pull handle on their vehicle exhibits visible paint peeling. This cosmetic issue can affect the appearance and feel of the interior door handle.

Repair Procedure Summary

If your vehicle exhibits the Hyundai door handle paint peeling condition, the prescribed repair is to replace the entire front door trim panel assembly. The TSB 23-BD-009H directs technicians to refer to the standard shop repair procedures for replacing the front door trim panel. This ensures that the new panel is installed correctly and resolves the paint peeling issue.

Required Parts

The following parts may be required for the repair, depending on the vehicle model and the side of the vehicle affected:

Warranty Information

Warranty claims for this repair should be submitted on the Campaign Claim Entry screen. The operation codes associated with this repair include 30DA02R0 through 30DA02RB, with operation times ranging from 0.3 to 0.4 hours depending on whether one or both sides are replaced. The causal parts are the listed door trim panel assemblies, with Nature Code A42 and Cause Code ZZ4.

Important Notes for Owners

• Warranty Coverage: If any part not covered by this campaign requires replacement during the repair and is still under warranty, a separate claim should be submitted using the same repair order. If the part is out of warranty, prior approval for goodwill consideration is required before performing the work.
• Parts Return: Incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. Claims may be debited if the requested parts are not returned.

What Owners Should Do

If you own a 2022-2023 Hyundai Tucson (NX4A) or Santa Cruz (NXT) and notice Hyundai door handle paint peeling on your front door pull handles, you should contact your authorized Hyundai dealer. They can confirm if your vehicle is covered under TSB 23-BD-009H and arrange for the necessary repair.

Source: NHTSA ID: 10237180