2025 Hyundai Ioniq 5 Missing License Plate Holes TSB

Important Warnings for Owners

Hyundai has issued several critical advisories regarding this service campaign:

• "Dealers must perform this service campaign on all affected vehicles prior to customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair." This means the inspection and repair should be completed before you take delivery of a new vehicle or during any service visit.
• "This TSB applies only to IONIQ 5 vehicles with SE, SEL, and Limited trim. It does NOT apply to vehicles with XRT trim." Owners of XRT trim vehicles are not affected by this specific issue.
• "To avoid any potential damage to IONIQ vehicles, IONIQ repairs can only be performed at IONIQ certified dealers." Ensure you take your vehicle to a Hyundai dealer specifically certified for IONIQ repairs.
• If a replacement part is needed and your vehicle is out of warranty, "submit a Prior Approval request for goodwill consideration prior to performing the work." This may help cover costs.
• After the repair, technicians must "Ensure no warnings lamps related to ADAS systems are present." This confirms proper reassembly and functionality of advanced driver-assistance systems.

What's Being Addressed

Hyundai Technical Service Bulletin (TSB) 25-01-037H, also identified as Service Campaign TCY, focuses on certain 2025 Hyundai Ioniq 5 (NEA EV) vehicles. The bulletin describes an issue where the rear bumper cover may be missing the necessary mounting holes for the license plate bracket. This affects Ioniq 5 vehicles with SE, SEL, and Limited trims produced between November 12, 2024, and June 2, 2025.

Diagnosis and Inspection

To determine if your vehicle is affected, a Hyundai technician will inspect the rear bumper lower cover. They will visually check for the presence of the license plate mounting holes. If the holes are present, the vehicle passes the inspection. If the holes are missing, the rear bumper cover will need to be replaced.

Technicians are required to take digital photos of the rear bumper lower cover, including the last 6 digits of the VIN and the repair date, for documentation purposes.

Repair Procedure Summary

If the inspection confirms that the Ioniq 5 license plate holes are missing, the repair involves replacing the rear bumper cover. The procedure outlined in TSB 25-01-037H includes several steps:

1. Preparation: The negative battery terminal is disconnected to prevent electrical shorts. The battery terminal should be tightened to 6.5 lb-ft (78 lb-in or 8.8 N.m) upon reinstallation.
2. Bumper Removal: The technician will remove various components to access and remove the rear bumper assembly. This includes detaching the lower section of both rear quarter garnishes, removing both rear combination lamps, and disconnecting clips and screws from the upper and lower sections of the bumper, as well as from the inner fender wells.
3. Bumper Disassembly: Once the bumper is off the vehicle, the wiring harness, ultrasonic sensors, rear corner radar brackets, rear lamp/reflector assemblies, and side reflectors are removed from the original bumper cover.
4. New Bumper Assembly: All these components, along with the bumper skid plate and center molding assembly, are then transferred and installed onto the new replacement rear bumper cover.
5. Reinstallation: The newly assembled bumper is reinstalled onto the vehicle, and all previously removed parts are reattached in reverse order. The battery is reconnected.
6. Final Checks: The vehicle is placed in "READY" mode, and the technician verifies that no warning lights related to ADAS systems are illuminated, ensuring all systems are functioning correctly.

Hyundai provides a QR code and link within the bulletin for a video demonstration of the rear bumper removal process to assist technicians.

Required Parts

For the repair, specific parts are required depending on the vehicle's trim level:

• Cover-RR Bumper Lower (SEL, Limited Trim): Part Number 86612-PI020
• Cover-RR Bumper Lower (SE Trim): Part Number 86650-P1000CA

Various clips may also be needed if broken during removal, including part numbers 14206-08250B, 84747-2L000, 87756-1F000, and 86157-37000.

Warranty Information

Dealers will submit claims for this service campaign using specific operation codes:

• Inspection (SEL & Limited Trim): 50DV04I0
• Inspection (SE Trim): 50DV04I1
• Inspection/Replacement (SEL & Limited Trim): 50DV04R0
• Inspection/Replacement (SE Trim): 50DV04R1

The causal parts for these operations are 86612-PI020 and 86650-P1000CA. Reimbursement for any clips replaced during the bumper replacement is also included.

Owner Action

If you own a 2025 Hyundai Ioniq 5 (SE, SEL, or Limited trim) and suspect your vehicle may be affected by the missing Ioniq 5 license plate holes, you should contact an IONIQ certified Hyundai dealer. Refer to Service Campaign TCY or TSB 25-01-037H when discussing the issue with the service department. As this is a service campaign, the inspection and necessary repair should be performed free of charge, especially if your vehicle is still under warranty or being prepared for retail delivery.

---

Source: NHTSA ID: 11019409