2024-2026 Honda A/C Compressor Seizure Investigation

American Honda Motor Co., Inc. (AHM) has initiated an investigation into reported cases of "Honda A/C compressor seizure" in certain 2024-2026 Civic, CR-V, and HR-V models. This effort aims to thoroughly understand the underlying cause of this condition before any repair attempts are made.

This communication, identified as a "Request for visit" by the Technical Information & Support Group, is critical for gathering data directly from affected vehicles. Honda is actively seeking specific vehicles that meet certain criteria to facilitate this investigation.

Symptoms of the A/C Compressor Seizure

Owners of affected vehicles may experience their A/C system "not blowing cold air." This symptom is typically accompanied by a technician's diagnosis confirming that the "A/C compressor to be seized."

Investigation Scope and Qualifiers

AHM is specifically interested in vehicles that meet a precise set of conditions to qualify for this investigation. If your vehicle exhibits the "Honda A/C compressor seizure" and meets these requirements, it may be eligible for inspection:

• Model Year and Trim Levels:
  • 2024-2025 Civic: LX, EX, Sport, Sport Touring, Touring, and SI trim levels are accepted. Hybrid Civics are not accepted.
  • 2024-2025 CR-V: LX, EX, and EX-L trim levels are accepted. Hybrid CR-Vs are not accepted.
  • 2024-2026 HR-V: All trim levels are accepted.
• Confirmed Failure: A technician must confirm that the A/C system is inoperative (INOP) due to a seized compressor.
• HVAC System Integrity: A technician must confirm there are no leaks in the HVAC system using a leak detector (sniffer).
• Service History: The vehicle must have no prior HVAC repairs, including A/C refrigerant evacuation or recharge, or replacement of HVAC components.
• Repair Status: No repair attempts should have been made during the current visit for this issue.
• Collision History: The vehicle should have no history of collisions.

Important Warnings for Owners

Owners should be aware of specific instructions from Honda regarding this investigation:

• American Honda Motor Co., Inc. (AHM) explicitly states that they "would like to inspect the vehicle prior to you attempting a repair of any kind." This means no repairs should be performed on the A/C system before Honda's inspection.
• Vehicles with prior HVAC repairs, including refrigerant evacuation, recharge, or component replacement, will not qualify for this specific investigation.
• No repair attempts should be made on the vehicle during the visit where it is identified for this program.

Adhering to these warnings is crucial for your vehicle to be considered for this special inspection program.

Owner Action

If your 2024-2026 Honda Civic, CR-V, or HR-V is experiencing an "A/C not blowing cold air" symptom and you suspect a "Honda A/C compressor seizure," and it meets all the qualifiers listed above, you should contact your authorized Honda dealership. The dealership personnel will then communicate with Honda's Technical Information & Support (TIS) team by email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST).

The dealership will need to provide specific information, including your vehicle's model year, model name, the issue description (e.g., "A/C compressor seizure"), VIN, your contact information, current mileage, and confirmation that your vehicle meets all the listed qualifiers. Honda will then provide further instructions regarding the inspection process.

Source: NHTSA ID 11027810