2023-2025 Honda Civic Front Damper Noise While Turning

Why AHM is Investigating

American Honda Motor Co., Inc. (AHM) has initiated an investigation into reports of "Front Damper Noise While Turning" in certain 2023-2025 Honda Civic 2.0L Sport models. The primary goal of this investigation is to thoroughly understand the underlying cause of this condition. To achieve this, AHM is requesting to collect specific parts from qualifying vehicles before any repair attempts are made.

Symptoms of Front Damper Noise

Owners of affected 2023-2025 Honda Civic 2.0L Sport vehicles may experience a noticeable noise coming from the front dampers, particularly when turning. This Honda Civic damper noise can occur at various speeds and indicates a potential issue with the front suspension system.

Qualifying Conditions for Investigation

AHM is specifically interested in vehicles that meet a precise set of criteria to ensure the collected parts are relevant to their investigation. If your 2023-2025 Honda Civic 2.0L Sport exhibits the Honda Civic damper noise while turning, it must also meet the following conditions:

• The vehicle must be a 2.0L Sport trim model only.
• The noise must be accurately isolated to the front damper(s) using specialized diagnostic tools like ChassisEARs.
• The damper(s) must not show any signs of leaking.
• The noise must be consistently duplicatable, and a short video capturing the noise is required.
• The vehicle must not have been involved in a collision.
• There should be no previous repairs or replacements of the damper or its related components.

Important Information for Owners

This communication, identified by NHTSA ID 11013757, is primarily directed to Honda dealership personnel. It emphasizes that AHM wishes to collect specific parts from qualifying vehicles prior to any repair attempts. This means that if your vehicle matches the criteria, the dealership will coordinate with AHM's Technical Information & Support (TIS) team for part collection rather than immediately proceeding with a repair.

What Owners Should Do

If you own a 2023, 2024, or 2025 Honda Civic 2.0L Sport and are experiencing front damper noise while turning that meets the qualifying conditions, you should contact your authorized Honda dealership. Inform them about the Honda Civic damper noise and the specific conditions under which it occurs. The dealership will then communicate with AHM's Technical Information & Support (TIS) team at [email protected] or by phone at 800-880-1072 to provide your vehicle's information, including the Model Year, Model Name (Civic), the issue (Front Damper Noise While Turning), VIN, current mileage, and a video of the noise, along with a DPTS# if applicable. This process helps AHM gather the necessary data and parts to resolve the issue for all affected owners.

Source: NHTSA ID 11013757