2022-2023 Honda Civic Hatchback Water Leak Investigation

American Honda Motor Co., Inc. (AHM) has issued a "PRIORITY/ACTION REQUIRED" communication (NHTSA ID 10243731) regarding a Honda Civic water leak affecting certain 2022-2023 Civic Hatchbacks. This communication, titled "Request for Visit: 2022-2023 Civic 5 Dr Hatch Water Leak," indicates that AHM is actively searching for vehicles to better understand the root cause of this condition.

Owners of affected vehicles may notice a Honda Civic water leak from the rear hatch, specifically in the cargo area. Another common symptom is an "excessive amount of water pouring out from the sides when opening the rear hatch." AHM is seeking to inspect these vehicles before any repair attempts are made to gather crucial data.

Qualifying Conditions for Inspection

AHM is interested in inspecting vehicles that meet specific criteria to ensure the data collected is relevant to their investigation. Your vehicle may qualify if it meets all of the following conditions:

• The vehicle is a 2022 Civic Hatchback with a manufactured date on the driver's door jamb that is AFTER December 2021.
• The water leak issue must be reproducible, or water must be verifiable in the cargo area.
• The water path must be verified by removing the interior panel, and a video of the water path must be recorded.
• The vehicle must not have been involved in a collision.
• No repair attempts for this specific water leak issue have been made previously.

Important Warnings for Owners

It is crucial to understand that AHM is requesting to inspect these vehicles prior to any repair being attempted. If your vehicle meets the qualifying conditions for the Honda Civic water leak, do not attempt to fix the issue yourself or have an independent shop perform repairs before contacting your Honda dealer. This is to ensure AHM can collect accurate data to understand the problem.

Next Steps for Owners

If you own a 2022 or 2023 Honda Civic Hatchback and are experiencing a Honda Civic water leak that matches the described symptoms and qualifying conditions, you should contact your authorized Honda dealership. The dealership personnel will then follow a specific procedure to report your vehicle to Honda's Technical Information & Support (TIS) group.

Dealerships are instructed to email TIS at [email protected] or call 800-880-1072 (Monday-Friday, 7am-5pm PST) with specific vehicle information. TIS will then provide further instructions regarding the inspection process. Honda is offering an incentive to dealer personnel who identify and report qualifying vehicles, highlighting the importance of this data collection effort.

Source: NHTSA ID 10243731