2022-2023 Honda Civic A/C Condenser Leak Investigation

American Honda Motor Co., Inc. (AHM) has initiated a special investigation into certain 2022-2023 Honda Civic models concerning issues with the air conditioning system. This investigation, identified as a "Request for Visit: 2022-2023 Civic Condenser Leak," focuses on vehicles where owners report the A/C not blowing cold air and technicians observe an oil stain on the right side of the A/C condenser.

AHM is seeking to inspect these specific vehicles to better understand the root cause of the condition before any repairs are attempted. This proactive approach aims to gather more data to address the Honda Civic A/C condenser leak issue comprehensively.

Symptoms

Owners of affected 2022-2023 Honda Civic vehicles may experience the following symptoms related to the A/C system:

• A/C not blowing cold air: The primary complaint is that the air conditioning system fails to produce cold air, reducing cabin comfort.
• Oil stain on the right side of the condenser: Technicians may observe an oil stain, particularly in the area of the receiver dryer tube or desiccant tube, indicating a potential leak from the A/C condenser.

Investigation Qualifiers

Honda is specifically interested in vehicles that meet certain criteria to ensure the investigation targets the relevant issues. Your vehicle may qualify for inspection if it exhibits the symptoms above and meets these conditions:

• An oil stain is confirmed on the right side of the A/C condenser, near the receiver dryer tube or desiccant tube.
• The customer reports the A/C not blowing cold air.
• The A/C compressor is confirmed not to be seized.
• The A/C condenser has not been previously replaced.
• There is no impact damage to the A/C condenser resulting from a vehicle accident or other hazard.

What Honda is Doing

AHM is actively collecting information on vehicles that meet the specified qualifiers. They are requesting dealerships to identify and report such vehicles. The goal is to conduct a thorough inspection of these vehicles to gain a deeper understanding of the Honda Civic A/C condenser leak problem.

Important Warnings for Owners

If your 2022-2023 Honda Civic exhibits the symptoms of an A/C not blowing cold air and an oil stain on the condenser, it is crucial to be aware of the following:

• Do not attempt repairs before inspection: AHM explicitly states that they would like to inspect the vehicle prior to you attempting a repair of any kind. This means that dealers should not replace the A/C condenser or perform other related repairs until AHM has had a chance to examine the vehicle.
• No previous condenser replacement: Vehicles that have already had their A/C condenser replaced are not part of this specific investigation.
• No impact damage: The investigation focuses on leaks not caused by external physical damage.

What Owners Should Do

If your 2022-2023 Honda Civic is experiencing an A/C not blowing cold air and you or your technician notice an oil stain on the right side of the condenser, contact your local authorized Honda dealership. Inform them about the symptoms and the potential for a Honda Civic A/C condenser leak, referencing the "Request for Visit: 2022-2023 Civic Condenser Leak" communication.

Your dealership will then communicate with Honda's Technical Information & Support (TIS) group at [email protected] or by calling 800-880-1072 (Monday-Friday, 7am-5pm PST) to provide your vehicle's information. This includes the model year, model name, specific issue, VIN, dealer number, your name, phone number, current mileage, and DPTS#.

As a gesture of appreciation, technicians who identify and report a qualifying vehicle that is accepted for inspection may receive a Visa gift card from AHM.

NHTSA ID: 10237803