2025 BMW X-Series Tailgate Smart Opener Label Removal

BMW has released Service Information Bulletin (SIB) 51 01 26 to address a labeling error on several 2025 X-Series models. This service action concerns vehicles that received a reference label for the tailgate Smart Opener (SMO) function, also known as "touchless open" or "kick to open," despite not being equipped with this feature.

This bulletin ensures that owners of affected vehicles, including the 2025 BMW X5, do not experience confusion or false expectations regarding their vehicle's features. The presence of the label on vehicles without the SMO function can lead customers to believe the option is available when it is not.

Symptoms and Situation

The primary symptom is the presence of a reference label for the tailgate Smart Opener (SMO) function on the bottom edge of the tailgate trim panel. This label indicates features like "touchless open" or "kick to open." However, the vehicles affected by SIB 51 01 26 do not have the necessary option code or equipment to support these functions.

The mistaken application of this label during vehicle production can cause confusion for owners, who might expect their vehicle to have the hands-free tailgate opening capability. This issue specifically affects vehicles without the tailgate Smart Opener (SMO) function option.

Important Warnings

This service action is a simple label removal. No parts are needed for this procedure, meaning dealers should not attempt to order or install any components to enable the Smart Opener function. The focus is solely on correcting the misleading label.

Repair Procedure Summary

To resolve the issue of the incorrect 2025 BMW X5 tailgate label, technicians will perform a straightforward procedure. First, the main tailgate is opened to access the label located along the bottom edge of the trim panel.

The label is then carefully peeled off the tailgate. If the adhesive is stubborn, mild heat from a heat gun can be applied cautiously to soften it. After removal, any remaining adhesive residue will be cleaned from the trim panel using isopropyl alcohol. Finally, the tailgate is closed.

Required Tools or Parts

This service action does not require any new parts. Technicians will only need standard workshop tools, such as a heat gun (if necessary) and isopropyl alcohol for cleaning adhesive residue. The repair code for this service action is 0071440300, identified as "G0x G45 U1x Removing Smart Opener sign (US)".

Claim Information

Reimbursement for this Service Action, SIB 51 01 26, is handled through normal claim entry. Dealers will use specific work package information for submission. The labor operation codes are 00 79 607 for completion before the first vehicle delivery or if the vehicle is already in the workshop, and 00 79 086 if the vehicle arrives specifically for this service action.

Source: NHTSA ID 11027767