2024 BMW X5, X7, 5 Series Transmission Mechatronics Delivery Stop

Important Warnings

BMW has issued a critical advisory regarding these vehicles:

"Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."

This means that any affected 2024 BMW X5, X7, or 5 Series vehicle cannot be sold or delivered until the transmission mechatronics repair is completed. Owners of vehicles already delivered will have the repair performed at their next service visit if the campaign is active.

Symptoms

Owners of affected 2024 BMW vehicles may experience a "malfunction within the transmission." This can result in the vehicle entering an "emergency operation of the transmission" mode, which limits vehicle performance and functionality to prevent further damage. These symptoms are directly related to the improperly torqued bolts on the transmission Mechatronics unit.

Diagnosis and Trigger Conditions

The root cause of this issue is a manufacturing error where the torque on the bolts of the transmission Mechatronics unit was not applied according to BMW's specifications. This faulty torquing can compromise the integrity of the transmission system, leading to the aforementioned malfunctions. Dealers can identify affected vehicles by checking their status in systems like AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry, where the campaign will show as "Open."

Repair Procedure Summary

The correction for the 2024 BMW transmission mechatronics issue involves replacing the automatic transmission Mechatronics unit. Technicians are instructed to follow Repair Instruction 24 34 559, titled "Replace Mechatronics." This procedure ensures the proper installation of a new Mechatronics unit, resolving the manufacturing defect.

After replacing the Mechatronics unit, programming and encoding of the vehicle control units are required. This process updates the vehicle to the latest I-level software. If additional control module failures occur during reprogramming, specific repair procedures and labor operations are outlined for addressing those issues.

Required Parts

To complete the repair for the 2024 BMW transmission mechatronics, several specific parts are required. The exact part numbers may vary slightly depending on the specific vehicle model (G05/G07 vs. G60) and its equipment. Dealers determine the precise part numbers by entering the VIN/chassis number into the Electronic Parts Catalog (ETK) or AIR system.

For G05 and G07 Models:

• Mechatronics: Part Number 24 34 5 B33
• Automatic transmission oil sump kit: Part Number 24 11 5 A13 223
• Guide sleeve repair kit: Part Number 24 27 5 A13 228
• Sensor unit kit: Part Number 24 35 5 A13 237
• Mechatronic screw set (M6x59): Part Number 24 34 5 A13 233
• Set of screws autom.transmission oil sump (M6x28,5): Part Number 24 11 5 A13 225

For G60 Models:

• Mechatronics: Part Number 24 34 5 B33 685
• Automatic transmission oil sump kit: Part Number 24 11 5 A8B 427
• Guide sleeve repair kit: Part Number 24 27 5 A13 228
• Sensor unit kit: Part Number 24 35 5 A13 237
• Mechatronic screw set (M6x59): Part Number 24 34 5 A13 233
• Set of screws autom.transmission oil sump (M6x28,5): Part Number 24 11 5 A13 225

Bulk Supply Material (Common to all):

• Automatic transmission fluid (1 L): Part Number 83 22 5 A12 A00 (up to 6 liters may be needed)

Additional fluids, lubricants, one-time use screws, nuts, and seals may also be required and selected from the Electronic Parts Catalog based on the specific vehicle type.

Claim Information

Dealers will submit claims for this repair using specific labor operation codes. For vehicles requiring both Mechatronics replacement and programming/encoding, codes like 00 75 977 or 00 75 373 are used. If programming was performed in conjunction with another campaign, codes such as 00 75 978 or 00 75 374 apply. The repair code for this action is 0024750100, labeled as "G0x G60 Replace transmission mechatronics."

This action qualifies for Alternative Mobility Solution (AMS) expense reimbursement, meaning owners may be provided with a loaner vehicle during the repair process.

Owner Action

If you own a 2024 BMW X5, X7, or 5 Series, especially if it was produced between January 30, 2024, and March 7, 2024, it is important to check if your vehicle is affected by this Delivery Stop. You can contact your authorized BMW dealer, who can check your vehicle's status using its VIN. The repair for the 2024 BMW transmission mechatronics issue will be performed free of charge. If your vehicle is currently awaiting delivery, the repair must be completed before you can take possession.

NHTSA ID: 11017286