2024 BMW X5, X6, X7 Wheel Alignment Delivery Stop

Important Warnings for Owners and Dealers

BMW has issued a critical advisory regarding vehicles affected by this Delivery Stop:

• "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired."
• "Do not use or sell replacement equipment/parts subject to a Delivery Stop."

This means that any 2024 BMW X5, X6, or X7 identified as part of this campaign cannot be sold or delivered until the necessary wheel alignment adjustment has been completed by an authorized BMW service center.

Symptoms of Incorrect Wheel Alignment

Owners of affected 2024 BMW X5, X6, and X7 vehicles might experience or notice the following issues if the wheel alignment is not corrected:

• Steering wheel drift: The vehicle may pull to one side, requiring constant correction to maintain a straight path.
• Increased tire wear: Improper alignment can cause tires to wear unevenly and prematurely, leading to reduced tire life and potentially affecting vehicle handling.

Cause of the Wheel Alignment Issue

According to Service Information Bulletin (SIB) 32 02 24, the root cause of the incorrect front and rear axle alignment is attributed to a brief malfunction at the alignment station during vehicle production. This prevented the suspensions from being adjusted to factory specifications.

Repair Procedure Summary

The correction for the 2024 BMW X5 wheel alignment issue involves adjusting the front and rear axles. Technicians will use a KDS (Kinematic Diagnosis System) alignment machine to ensure the alignment is set to the correct factory specifications and tolerances. The procedure includes reading the KDS alignment data and performing the necessary adjustments to both axles.

For vehicles equipped with Integral Active Steering (HSR), additional work may be required during the alignment process. The repair is identified by Repair Code 0033290200.

Required Parts

To perform the wheel alignment adjustment, specific parts may be required. The exact part numbers needed for a particular vehicle can be determined by entering the VIN/chassis number into BMW's ETK or AIR systems, which accounts for specific equipment and options. The following parts are associated with this repair:

• 33 30 6 874 090: Excentric bolt (M14x1.5) (Quantity 4)
• 33 30 6 874 239: Excentric washer (Quantity 4)
• 31 10 6 890 194: Hexagon nut with collar (M14x1.5-10 ZNS3) (Quantity 4)

Owner Action

If you own a 2024 BMW X5, X6, or X7 that was produced between May 15, 2024, and May 16, 2024, and are concerned about this issue, you should contact your authorized BMW dealer. Vehicles subject to this Delivery Stop will show as "Open" in BMW's internal systems. The repair will be performed free of charge under warranty.

This Service Information Bulletin (SIB) 32 02 24 supersedes SI B36 01 24, which was issued in May 2024.

Source: NHTSA ID: 11000635