2019-2025 Audi Overhead View Camera System Repair TSB

Audi has issued Technical Service Bulletin (TSB) 2076264/2, which provides detailed repair instructions for the overhead view camera, generation 3, in various 2019-2025 Audi models. This TSB is specifically designed to address situations where a fault is stored in the DTC memory related to the vehicle's control modules and driver assist systems, impacting the functionality of the overhead view camera. The TSB was initially published on December 16, 2024, with a revision on October 7, 2025, primarily to modify labor times for warranty claims. This TSB is crucial for resolving the Audi e-tron overhead view camera issues.

Important Warnings for Owners and Technicians

This Technical Service Bulletin (TSB) includes critical conditions for its application and warranty coverage:

• Restricted Application: This TSB 2076264/2 is only permitted to be performed if another TSB has specifically instructed a technician to refer to this number, or if a request has been made by Audi Product Support. Owners should be aware that this is not a general repair guideline but a targeted solution.
• Warranty Coverage: If your vehicle is outside of its warranty period, this Technical Service Bulletin is for informational purposes only. Any repairs performed under the guidance of this TSB would likely be at the owner's expense.
• Warranty Claim Adherence: All warranty claims submitted for payment must strictly adhere to the Audi Warranty Policies and Procedures Manual. Claims are subject to review and audit by Audi Warranty to ensure compliance.

Symptoms

Owners of affected Audi vehicles may experience issues with their overhead view camera system, which will typically be indicated by a fault stored in the vehicle's Diagnostic Trouble Code (DTC) memory. While specific DTCs are not listed in this TSB, the presence of such a fault points to a malfunction within the control modules or services associated with the driver assist systems. This could manifest as a non-functional or intermittently functioning overhead view camera, impacting features that rely on a 360-degree perspective around the vehicle. The issue is identified through vehicle diagnosis using Guided Fault Finding (GFF).

Diagnosis and Trigger Conditions

The primary diagnostic approach for this issue involves utilizing Guided Fault Finding (GFF) through the vehicle's diagnostic system. This process helps technicians identify and confirm the presence of faults stored in the DTC memory related to the overhead view camera, generation 3. The TSB indicates that the complaint type is associated with control modules and services, specifically when a fault is stored in the DTC memory. Technicians are instructed to check the repair history of the affected vehicle before proceeding with any repairs.

Repair Procedure Summary

The repair for the overhead view camera issue, as detailed in TSB 2076264/2, involves a multi-step process. Technicians must first review the vehicle's repair history to determine if any of the prescribed steps have already been performed.

Step 1: Check Repair History

Before any physical repairs, technicians must check the vehicle's service records. If repairs described in Step 2 or Step 3 have already been completed, the technician should proceed accordingly. If Step 2 has been performed, they should move directly to Step 3.

Step 2: Replace Exterior Mirror Mountings

The initial physical repair involves replacing both exterior mirror mountings. This procedure must be carried out in accordance with the detailed instructions found in the Audi Workshop Manual. This step is a primary measure to address the Audi e-tron overhead view camera problem.

Step 3: Replace Video Cables and Wiring Harnesses

If the overhead view camera issue persists after the exterior mirror mountings have been replaced, technicians must then replace specific video cables and associated wiring harnesses. This step is conditional and should only be performed if the problem remains after Step 2.

The replacement involves:

• Video Cables: All video cables connecting the driver assist systems control unit J1121 and overhead view cameras (front R243, rear R246, left R244, and right R245).
• Interior Wiring Harness Adapter Cables: Only adapter cables specified in ETKA diagram 971-805 should be used for the vehicle interior wiring harness. These connect to the front and rear cameras, and to the left door coupling point TTVL and the right door coupling point TTVR. Figure 1 in the TSB illustrates these adapter cables, noting that items 1-5 define the adaptation for various connector versions, and item 6 determines the cable length. Connectors must be unplugged from the faulty cable, but the cable itself should remain in the vehicle, as referenced in parts bulletin 0-413. Figure 2 provides a visual guide for routing the cable along the interior wiring harness.
• Door Wiring Harnesses: Both the driver door and front passenger door wiring harnesses must be replaced. The driver door wiring harness is identified as part number XXX.971.029.XX (referencing diagrams 972-033 / 972-330), and the front passenger door wiring harness is XXX.971.030.XX (referencing diagrams 972-035 / 972-350). Figure 3 depicts the door wiring harness components.
• Front Bumper Adapter Wiring Harness: The corresponding adapter wiring harness in the front bumper, part number XXX.971.192.X, which connects to the front overhead view camera R243, also needs replacement. Technicians should refer to diagrams 907-045 / 907-260 for this procedure. Figure 4 illustrates the bumper wiring harness.

If the complaint continues even after completing all steps of TSB 2076264/2, technicians are advised to submit a technical repair query to the Technical Assistance Center (TAC) for further guidance.

Required Parts and Technical References

To perform the repairs outlined in this TSB, specific components and technical documents are referenced:

• Control Unit: J1121 (driver assist systems control unit)
• Cameras: R243 (front), R246 (rear), R244 (left), R245 (right)
• PR Number: KA6 (associated with the overhead view camera option)
• Adapter Cables (Interior): Referenced in ETKA diagram 971-805.
• Driver Door Wiring Harness: Part number pattern XXX.971.029.XX (diagrams 972-033 / 972-330).
• Front Passenger Door Wiring Harness: Part number pattern XXX.971.030.XX (diagrams 972-035 / 972-350).
• Front Bumper Adapter Wiring Harness: Part number pattern XXX.971.192.X (diagrams 907-045 / 907-260).
• Reference Documents: Audi Workshop Manual, parts bulletin 0-413.

Warranty Information

Audi Technical Service Bulletin 2076264/2 provides specific warranty claim details for the repair procedures.

Step 2: Exterior Mirror Replacement

For replacing the exterior mirror mountings, the following claim information applies:

Claim Type	Service Number	Damage Code	Labor Operation	Time Units (TU)	Applicable Models
Standard	9083	0040	6689 5699	150	A6, A7, A8
Standard	9083	0040	6689 5699	120	Q7
Standard	9083	0040	6689 5699	130	Q8
Standard	9083	0040	6689 5699	150	e-tron
Standard	9083	0040	6689 5699	150	e-tron GT

The claim comment for these operations should be "As per TSB 2076264/2".

Step 3: Video Cable and Wiring Harness Replacement

For replacing the video cables and wiring harnesses, the following claim information applies:

Claim Type	Service Number	Damage Code	Labor Operation	Time Units (TU)	Notes
Standard	9083	0040	9083 4199	Time Required	Bill according to time required
Standard	9083	0040	0150 0060	Time on Protocol	Time stated on the diagnostic protocol

The claim comment for these operations should also be "As per TSB 2076264/2".

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review and audit by Audi Warranty. If the vehicle is outside of its warranty period, this TSB is for informational purposes only, and the repairs would not be covered.

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Source: NHTSA ID: 2076264/2