2021 Audi A4 Infotainment Online Data Settings TSB

Audi has released a manufacturer communication, identified by NHTSA ID 10185210, for certain 2021 Audi A4 and S4 vehicles. This communication addresses potential issues with the infotainment system's online functionalities. If you own a 2021 Audi A4 manufacturer_communication or S4 and are experiencing problems with your vehicle's online services, this technical service bulletin (TSB) provides a straightforward solution involving specific radio settings.

Symptoms

Owners of affected 2021 Audi A4 and S4 models might notice that certain online features within their infotainment system are not working as expected. This could include issues with real-time traffic updates, online radio stations, or other data-dependent services that rely on an active internet connection through the vehicle's system. The core of the problem often lies in how the vehicle is configured to handle online data.

Checking Infotainment Settings

The manufacturer communication, NHTSA ID 10185210, specifically instructs technicians and owners to verify two key settings within the radio's configuration menu. These settings control the flow and tracking of online data for the infotainment system. Ensuring they are correctly configured is crucial for the optimal performance of online services.

First, locate the setting for "Online additional data" and confirm that it is toggled on. This setting enables the vehicle to receive supplementary data from online sources, which is essential for many advanced infotainment functions. Second, check the "online station tracking" setting and make sure it is set to Automatic. This ensures that the system can properly track and manage online radio stations or other streaming services.

Owner Action

If you are experiencing issues with your infotainment system's online features, you can check these settings yourself. Navigate through your vehicle's MMI (Multi Media Interface) system to the radio settings. Locate "Online additional data" and ensure it is activated. Then, find "online station tracking" and set it to Automatic. Adjusting these settings as per the 2021 Audi A4 manufacturer_communication guidance should resolve most related connectivity problems.

If the problem persists after adjusting these settings, it is recommended to contact your authorized Audi service center for further diagnosis. They can perform a more in-depth check of your vehicle's electrical system and infotainment components.

Source: NHTSA Manufacturer Communication 10185210