2024 Audi A3 Missing Engine Cover Service Action 10J2

Audi has initiated Service Action 10J2 to address an oversight during the manufacturing process of certain 2024 Audi A3 Sedan vehicles. This action ensures that all affected vehicles receive a crucial component that was unintentionally omitted: the engine cover. This campaign aims to rectify the issue by installing the missing 2024 Audi A3 engine cover at no cost to the owner.

The Issue: Missing Engine Cover

During factory assembly, an engine cover was not installed on a specific batch of 2024 Audi A3 Sedan vehicles. While not typically a safety concern, the engine cover provides protection for various engine components from dust, debris, and potential minor impacts. Its absence can also affect the aesthetic appearance of the engine bay. Audi is proactively addressing this to ensure all vehicles meet their intended design and quality standards.

Important Information for Owners

Owners of affected vehicles should be aware of several key details regarding Service Action 10J2:

• Free of Charge: The installation of the missing engine cover will be performed completely free of charge at any authorized Audi dealer.
• Expiration Date: "This service action will be available for you free of charge only until August 31, 2028." If you wish to have this service performed after this date, your dealership's normal costs associated with this work will apply.
• Dealer Inventory: "Dealers must ensure that every affected inventory vehicle has this campaign completed before delivery to consumers." This means any new 2024 Audi A3 Sedan still on a dealer lot should have this service completed before it is sold.
• Additional Services: Owners should note that services such as vehicle washing or providing a loaner vehicle are "Do not claim wash/loaner under this action" and are not covered under this specific service action.

Identifying Affected Vehicles

Audi began applying the campaign code to affected vehicles on or about December 5, 2023. Owner notifications were scheduled to take place in December 2023. To determine if your specific 2024 Audi A3 is part of this service action, you can visit www.audiusa.com and use their Recall/Service Campaign Lookup tool by entering your Vehicle Identification Number (VIN).

When visiting the dealer, technicians will check the Campaigns/Actions screen in their system (Elsa) to verify if a VIN qualifies. The "Campaign status must show 'open'" for the work to proceed under this action. If other open actions are present, the dealer should inform you so they can be completed simultaneously.

Repair Procedure Summary

The repair involves the straightforward installation of the missing 2024 Audi A3 engine cover. Technicians are instructed to follow a specific procedure to ensure correct fitment and prevent damage:

1. Preparation: The technician will first coat the ball pins, where the engine cover attaches, with water that contains no additives. This helps in smooth installation.
2. Buffer Check: The rubber buffers within the engine cover must be checked to ensure they are correctly seated.
3. Positioning: The engine cover is carefully positioned over the engine, with particular attention paid to avoiding interference with wires, the oil filler tube, and the oil dipstick.
4. Installation: The technician will then press the left side of the engine cover onto the ball pins, followed by pressing the right side onto the ball pins.

Caution: Technicians are warned about the "Risk of damaging the engine cover if too much force is used." The cover should be positioned and pressed by hand, and never struck with a fist or a tool.

Required Parts and Labor

The primary part required for this service action is the engine cover itself. The specific part number is 06Q-103-925-N, described simply as "COVER." This part will be managed through a "Free Order" system, meaning there will be no initial parts allocation, and dealers will order as needed.

For the labor, the service operation code is 1083 23 99, with an estimated time unit of 10 for the "Install engine cover" procedure. The Service Action code for this campaign is 10J2.

Owner Action and Next Steps

If you own a 2024 Audi A3 Sedan, it is recommended to contact your authorized Audi dealer as soon as possible to schedule an appointment for Service Action 10J2. While the installation is quick, dealers may require time for preparation and to accommodate their workshop schedule. You can find a dealer near you on www.audiusa.com.

Remember, this service is free of charge until August 31, 2028. Ensuring this component is installed helps maintain the integrity and appearance of your 2024 Audi A3 engine bay.

Source: NHTSA Manufacturer Communication 11022658