Volvo XC90 Complaints

1,540 consumer complaints on file.

#10247260October 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHEN THE CONTACT STARTED THE VEHICLE, A WARNING INDICATOR ILLUMINATED STATING THAT THE TRANSMISSION NEEDED TO BE CHECKED. SHE TOOK HER VEHICLE TO THE DEALER AND THEY STATED THAT A NEW TRANSMISSION WAS NEEDED. THE CONTACT WANTS TO FILE A CLASS ACTION LAW SUIT. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246908October 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VOLVO XC90 T6 TRANSMISSION HAS FAILED. I BOUGHT THE VEHICLE IN JANUARY 2007, WITH NO EXTENDED WARRANTY. I HAVE ABOUT 67K MILES ON IT AND BOUGHT IT WITH 38K. THE DEALERSHIP IS CHARGING ME $4,200 TO REPLACE IT. I HAVE BEEN READING MANY COMPLAINTS FROM PEOPLE HAVING THE SAME COMPLAINT. I FEEL THAT THIS TRANSMISSION IS A LEMON AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246804October 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2004 VOLVO XC-90, THE TRANSMISSION WENT OUT ON THE HIGHWAY AND THE VEHICLE WOULD NOT ACCELERATE. THERE WAS NOT WARNING, AND WE ALMOST GOT INTO A CAR ACCIDENT WITH A TRUCK. MY WIFE IS 8 MONTHS PREGNANT, AND WE WERE VERY SCARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246605October 24, 2008
ELECTRICAL SYSTEM
ON OCTOBER 18 AT APPROXIMATELY 8PM WE WERE TRAVELING WEST BOUND ON I-4 WHEN WE EXPERIENCED A SEVERE "JERK" OF THE VEHICLE AND THE INTERIOR SEATBELTS LIGHTS LIT UP. WE CONTINUED TO DRIVE AND EXPERIENCED THE SAME THING A FEW MILES LATER. WE DECIDED TO EXIT AND THEN THERE WAS ANOTHER "JERK" OF THE VEHICLE AND WE LOST ALL INTERIOR ELECTRICAL, NO DASH LIGHTS, NO A/C, NO WINDOWS, NOTHING! WE LIMPED TO A PARKING LOT AND CALLED ROAD SIDE ASSISTANCE TO HAVE THE VEHICLE TOWED. THIS IS A SERIOUS ISSUE WITH THIS VEHICLE AND I HAVE FOUND MULTIPLE INSTANCES OF THE SAME ON YOUR WEBSITE! VOLVO NEEDS TO RECALL THE VEHICLE AND MAKE THE REPAIRS BEFORE SOMEONE IS KILLED! VOLVO CAN'T SEEM TO REPLICATE THE PROBLEM AND THE COMPUTER IN THE CAR DID NOT REGISTER AN EVENT! SEEMS LIKE THE COMPUTER IS THE PROBLEM, BUT THEY WON'T "OWN" UP TO THE FACT THAT IT'S A VOLVO PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246554October 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO XC90 65,000 MILES - REGULARLY FACTORY MAINTENANCE AT VOLVO DEALERSHIP - TRANSMISSION FAILURE. ALMOST HAD AN ACCIDENT ACCELERATING WHEN TRANSMISSION SLIPPED BETWEEN 3 AND 4TH GEAR AND CAR SLIPPED INTO NEUTRAL. VOLVO AGREES TO PAY FOR PARTS, BUT NOT FOR LABOR WHICH IS EXPENSIVE ON THIS LUXURY VEHICLE. MANY OTHERS (EDMUNDS.COM) HAVE THIS SAME ISSUE AND IT IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245800October 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING LESS THAN 70 MPH, THE VEHICLE BEGAN SURGING ON ITS OWN. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL, AS WELL AS AN ERROR MESSAGE STATING, "TRANSMISSION SERVICE URGENT." THE DEALER STATED THAT THERE WAS EXCESSIVE DAMAGE TO THE TRANSMISSION ALONG WITH SHARDS OF METAL IN THE TRANSMISSION. THE DEALER ALSO STATED THAT AN ALIGNMENT WAS NEEDED, ALTHOUGH ONE HAD JUST BEEN PERFORMED ON THE VEHICLE. THE DEALER ESTIMATED THAT THE REPAIRS WOULD COST OVER $6,000. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245588October 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
IT APPEARS MY STORY HAS BEEN WRITTEN HERE BY MANY OTHERS. I OWN A 2004 XC90 T6. LAST SATURDAY MY HUSBAND RETURNED HOME IN OUR XC90 AND TOLD ME HE HAD CAR TROUBLE. THE CAR WAS SLUGGISH AND THE TRANSMISSION SERVICE URGENT LIGHT HAD COME ON. I TOOK IT TO OUR VOLVO CERTIFIED MECHANIC TWO DAYS LATER WHO SAID HE HAD 3 OTHER XC90'S IN DURING THE MONTH OF OCTOBER FOR THE SAME THING. HIS COURSE OF ACTION WAS TO FLUSH THE TRANNY, REPLACE THE TRANSMISSION FLUID (W/VOLVO SYNTHETIC) AND UPDATE THE SOFTWARE. I WAS TOLD IF THAT DIDN'T REMEDY THE SITUATION A NEW TRANSMISSION WOULD BE NEEDED. AFTER HAVING THIS WORK DONE (COST $350) I DROVE IT HOME. THE NEXT MORNING AS I DROVE UP A MILD INCLINE AT ABOUT 25 MPH THE CAR SEEMED TO BE UNABLE TO SHIFT. WHEN IT FINALLY DID ALL OF THE INDICATOR LIGHTS FOR THE TRANSMISSION WERE BACK ON. THE TRANSMISSION IS SLIPPING. I CALLED THE MECHANIC BACK AND WAS TOLD THAT A NEW VOLVO TRANNY WOULD BE NEEDED AT A COST OF BETWEEN $4500-$5200. UNFORTUNATELY, IT WILL BE THE SAME DEFECTIVE/INADEQUATE TRANNY THAT IS ALREADY USED IN THE 03/04 XC90'S. THIS IS NOT MY FIRST VOLVO. WE HAVE BOUGHT FROM THEM BEFORE AND WERE HAPPY. IT SEEMS THIS IS NOT JUST AN INTERMITTENT ISSUE, IT IS CHRONIC AND VOLVO NEEDS TO TAKE RESPONSIBILITY. THIS PROBLEM SUBSTANTIALLY AFFECTS THE USE AND VALUE OF THIS CAR. I CAN'T SELL IT THE WAY IT IS SO I AM ESSENTIALLY TRAPPED INTO SPENDING THIS ADDITIONAL $5K. THESE CARS ARE EXPENSIVE TO BEGIN WITH AND YOU EXPECT QUALITY, LONGEVITY AND DEPENDABILITY FROM VOLVO, NOT TO BE TOLD THAT AT 51,000 MILES THE TRANSMISSION PROBLEM IS DUE TO NORMAL WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245465October 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE HAS 61,400 MILES AND THE TRANSMISSION NEEDS TO BE REPLACED. OUT OF THE BLUE IT STARTED SLIPPING OUT OF GEAR CAUSING EXTREMELY HIGH REVVING AND THE A TRANSMISSION FAILURE LIGHT CAME ON. VEHICLE IS WELL TAKEN CARE OF AND THERE WERE NO WARNING SIGNS OF THIS DEFECT. DEALER SAYS A NEW TRANSMISSION IS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244692October 8, 2008
STRUCTURE
A RAIN STORM CAUSED FLOODING INTO MY 2004 VOLVO XC90 DESTROYING THE INTERIOR. THE WATER DAMAGE CAME INTO THE CAR FROM THE SUN ROOF I WAS TOLD BY A VOLVO SERVICE ADVISOR THAT THE DRAIN IN THE SUN ROOF WAS CLOGGED WHICH CAUSED THE INTERIOR FLOOD. THE PROBLEM IS THAT DURING ROUTINE VOLVO MAINTENANCE THIS SO CALLED DRAINED WAS NOT CLEANED. I WAS NEVER TOLD THAT THERE WAS A DRAIN IN THE SUN ROOF . THIS PROBLEM COST $1900.00 AND LOST OF MY CAR FOR FOUR DAYS . I DID NOTHING WRONG AND FEEL THIS IS MANUFACTURE DEFECT I WOULD LIKE TO BE REIMBURSED TO AVOID THE ADDITIONAL COST OF SMALL CLAIMS COST YOUR PROMPT ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244711October 8, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE THE VEHICLE WAS BEING EXAMINED, THE CONTACT WAS INFORMED THAT BOTH FRONT TIE RODS NEEDED TO BE REPLACED. PRIOR TO THIS INFORMATION, HE NOTICED THAT THE TIRES ON THE VEHICLE WERE WEARING FASTER THAN EXPECTED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244460October 6, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD MY 2005 T6 XC90 FOR 5 MONTHS AND UNTIL TODAY HAVE ONLY DEALT WITH SMALL ISSUES. TODAY I WAS ON THE FREEWAY AND LOST TRANSMISSION POWER AT 65 MPH AND THE EVENT COULD HAVE BEEN CATASTROPHIC, HOWEVER I WAS LUCKY ENOUGH TO REGAIN TRANSMISSION CONTROL AND COULD GET TO AN EXIT AND PARK MY VEHICLE IN A SAFE PLACE TO AWAIT A TOW. I HAD NO IDEA THAT THE T6 WAS KNOWN FOR THIS TYPE OF FAILURE WITH THE TRANSMISSION OR I WOULD NEVER HAVE BOUGHT IT. I HAVE TWO LITTLE GIRLS AND THEIR SAFETY WAS THE KEY ELEMENT IN MY PURCHASING THIS VEHICLE. ALL THINGS CONSIDERED, TODAY COULD HAVE BEEN MUCH WORSE BUT ACCORDING TO MANY ACCOUNTS THIS ISN'T THE FIRST T6 TO HAVE TRANNY PROBLEMS AND IT WON'T BE THE LAST. UNTIL VOLVO IS MADE TO ACKNOWLEDGE THAT THEIR DESIGN WAS FAULTY OTHER FAMILIES' LIVES ARE AT STAKE. I KNOW MY XC90 WILL NEED A NEW TRANSMISSION, AND THE COST IS GOING TO BE UPWARDS OF $6,000. AND FOR A "VOLVO FOR LIFE" THIS IS UNACCEPTABLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244318October 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING LESS THAN 60 MPH, THE CONTACT HEARD A LOUD DRILLING NOISE WHENEVER SHE RELEASED THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED AT THE COST OF $3,400. THE RADIATOR ALSO NEEDED TO BE REPLACED AT THE COST OF $2,100. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243918September 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VOLVO XC90 - TRANSMISSION FAILURE @ ~ 30,000. RESULTING IN LOSS OF POWER AND ACCELERATION. TRANSMISSION WAS REPLACED UNDER WARRANTY. AT ~80,000 WAS INFORMED THAT TRANSMISSION WAS AGAIN FAILING (DURING ROUTINE SERVICE) AND AGAIN NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243300September 24, 2008
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT NOTICED THAT THE SPACE BETWEEN THE ACCELERATOR AND BRAKE PEDALS WAS ONLY 4 1/2 INCHES WIDE. THE WIDTH OF HIS FOOT IS 5 INCHES WIDE. THERE IS AN INSUFFICIENT AMOUNT OF SPACE TO ADEQUATELY APPLY PRESSURE TO THE ACCELERATOR PEDAL WITHOUT ALSO DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT HAVE NOT MADE ANY EFFORTS TO CORRECT THE DESIGN. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243338September 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR COMPANY OWNS 3 - 2004 VOLVO XC90 VEHICLES. ALL THREE HAVE REQUIRED TRANSMISSION REPLACEMENTS AT LOW MILEAGES (77,000, 90,000 AND 106,000 MILES). WE BELIEVE THIS IS AN EXTRAORDINARILY LOW MILEAGE FOR A VEHICLE TO HAVE TRANSMISSION FAILURE WHEN IT IS A $50,000 VEHICLE NEW. AFTER DOING MUCH RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH THIS VEHICLE AS EVIDENCED BY THE FACT THAT THEY CANNOT GET A TRANSMISSION FOR THIS IN THE US AT THIS TIME AND THE MANY CONSUMER COMPLAINTS ABOUT THESE VEHICLES. WE BELIEVE THIS SHOULD BE REVIEWED BY THE GOVERNMENT DUE TO THE HIGH RATE OF FAILURE AT MILEAGES LOWER THAN ACCEPTABLE FOR TRANSMISSION FAILURES. ALL THREE OF OUR VEHICLES ARE DRIVEN FOR WORK PURPOSES ONLY, MOSTLY HIGHWAY MILES AND DO NOT PULL TRAILERS OR ARE ABUSED IN ANY OTHER WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242785September 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 VOLVO T6 AWD TRANSMISSION HAD BEEN SLIPPING SLIGHTLY SHIFTING FROM 2ND TO 3RD GEAR, BUT THERE WAS NO WARNING OR SERVICE LIGHT. I WAS DRIVING UP A HILL IN VICTOR N.Y. WHEN THE TRANSMISSION TOTALLY DISENGAGED, THE ENGINE REVVED UP TO 4,000 RPM'S AND I NEEDED TO SWERVE OFF ONTO THE SHOULDER IN ORDER FOR TRAFFIC GET AROUND ME. NO ONE WAS HURT, I CAME TO A STOP ON THE SHOULDER, RESTARTED THE CAR AND THE TRANSMISSION ENGAGED. I PULLED AWAY SLOWLY AND THE TRANSMISSION WAS OK, BUT STILL SLIPPED AND FAILED TO SHIFT UP OCCASIONALLY. NOW 6 WEEKS LATER THE SLIPPING WAS BECOMING MUCH MORE FREQUENT. THE "TRANSMISSION SERVICE URGENT" LIGHT CAME ON AND I TOOK THE CAR TO THE DEALER TODAY. I HAVE NOT HEARD THE OUTCOME YET, BUT AFTER READING THE INCIDENTS REPORTED HERE, AND ALL THE INTERNET FORUMS, INCLUDING:HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F0A069B/ SELECT VOLVO XC90 T6 TRANSMISSION, I AM QUITE SURE I KNOW THE OUTCOME. MY CAR HAD 105,000 MILES ON IT WHEN THE PROBLEM WAS FIRST NOTICED, BUT THIS IS THE SECOND TRANSMISSION, THE FIRST WAS REPLACED UNDER WARRANTY AT ABOUT 30,000 MILES. MY VOLVO DEALER DID NOT SEEM AT ALL SURPRISED BY THE PROBLEM. I AM QUITE CERTAIN THEY SEE IT ON A REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242480September 16, 2008
FUEL SYSTEM, GASOLINE
IN MARCH OF 2008 I NOTICED A STRONG ODOR OF GASOLINE IN THE GARAGE WERE THE VEHICLE WAS STORED. THIS ODOR HAD ALSO PERMEATED THROUGH OUT THE INTERIOR OF THE VEHICLE. CHECKED VEHICLE FOR FUEL LEAKS AND COULD NOT DETERMINE SOURCE DUE TO QUICK EVAPORATION OF FUEL. ON MARCH 17, 08 LOCAL DEALER FOUND LEAK AT TOP OF FUEL TANK UNDER 2ND ROW SEATS. REPLACED FUEL PUMP AND "FAULTY" LEVEL SENSOR. ON MARCH 27, 08 I RETURNED VEHICLE TO DEALER WITH SAME PROBLEM. THEY TRIED TO PACIFY ME BY SAYING IT WAS RESIDUAL ODOR AND WOULD GO AWAY WITH TIME. AFTER INSPECTION BY DEALER, IT WAS STILL LEAKING. SOLUTION PER DOCUMENTATION WAS TO REPLACE LEVEL SENSOR O-RING ON LEFT SIDE. HOWEVER THE TECH INFORMED ME THE FUEL TANK WITH PUMP AND SENDING UNIT WERE ALL REPLACED. ON SEPTEMBER 16, 08 I AM HAVING THE SAME PROBLEM AGAIN. IT IS BACK TO DEALER, STAY TUNED...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242514September 16, 2008
ELECTRICAL SYSTEM
WHILE DRIVING ON I-10 AT NIGHT AT APPROXIMATELY 75MPH WITH MY FAMILY, WE EXPERIENCE COMPLETE FAILURE OF THE VEHICLE'S ELECTRONICS SUCH AS LOSS OF BRAKING, STEERING, ODOMETER, SPEEDOMETER, ALL INSTRUMENTS, AND TRANSMISSION. WE HAD A TOTAL LOSS OF EVERY ELECTRICAL FUNCTION OF THE VEHICLE AT THE MOST DANGEROUS POINT AND TIME OF OUR TRAVEL - AT NIGHT, ON AN INTERSTATE, AND FAR FROM MAJOR CITIES. AFTER MUCH STRESS AND FEAR, WE LIMPED TO OUR DESTINATION BARELY. IN SHORT, WE HAD THE CAR TOWED TO A VOLVO DEALER. THE DEALERSHIP STATED THAT THE C.E.M. (ONE OF FEW "BRAINS" OF THE VEHICLE FAILED) NEEDED TO BE REPLACED, AND OF COURSE WE DID. I KNOW FOR A FACT THAT C.E.M FAILURES ARE AN COMMON PROBLEM WITH THIS TYPE OF VEHICLE. TWO DEALERSHIPS HAVE TOLD ME THAT THEY HAVE DEALT WITH THIS ISSUE RECENTLY. THIS IS A MAJOR ISSUE. OUR LIVES WERE AT RISK GIVEN OUR CIRCUMSTANCE. I CANNOT IMAGINE WHAT OTHERS HAVE EXPERIENCED. A FIRE, PROPERTY DAMAGE, CRASH, AND REPORT TO POLICE SHOULD NOT IN THIS CASE BE THE GENESIS OF A RECALL. THE SIMPLE FACTS OF OUR NEAR GRAVE EXPERIENCE SHOULD BE SUFFICIENT TO HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242268September 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AFTER 76,000 MILES. ALSO HIGH PITCH SQUEAL COMES FROM REAR WHEELS IN SLUSHY SNOW. MUST SLOW OR STOP TO HALT SQUEALING AND GRINDING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242331September 15, 2008
POWER TRAIN:DRIVELINE
RIGHT WHEEL AXEL BEARING FAILED. VEHICLE MILES 61,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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