Volvo XC90 Complaints

1,540 consumer complaints on file.

#10565772February 25, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WATER LEAKED INTO THE VEHICLE THROUGH THE SUN ROOF. THE WATER CAUSED DAMAGED TO THE HEADLINER AND FLOORBOARD CARPET. THE FAILURE ALSO CAUSED THE SEATS TO MOVE INDEPENDENTLY AND A GROWTH OF MOLD AND MILDEW INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WERE SEVERAL WATER BUGS AND OTHER TYPES OF INSECTS INFESTING THE VEHICLE DUE TO THE WATER ACCUMULATION. THE CONTACT SUFFERED FROM MEDICAL DISTRESS AS A RESULT OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECLINED TO REPAIR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS BUT THEY WERE UNABLE TO DRAIN THE SEVERAL GALLONS OF WATER THAT COULD BE HEARD FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. THE CURRENT VEHICLE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10564127February 12, 2014
SUSPENSION, STEERING, UNKNOWN OR OTHER
I BOUGHT THIS CAR AT 12/12/2013 WHEN I TEST DROVE THE CAR THE DEALER HAD THE RADIO ON AND I NEVER SUSPECTED ANY NOISE AT THE TIME.AFTER I BOUGHT THE CAR I KEPT HEARING THIS KNOCKING NOISE AT FIRST I THOUGHT IS WAS THE SKI RACK MAKING THE NOISE THEN WHEN MY HUSBAND DROVE IT HE SAID IT WAS COMING FROM THE TIRES SO I TOOK THE CAR TO MY MECHANIC AND HE CHECK IT A OUT AND FOUND MULTIPLE PROBLEMS THE SUSPENSION,INNER TIE RODS,AXLES,SWAY BAR, STEERING,BUSHINGS ETC HIS REPLY WAS HOW DID THIS CAR PASS INSPECTION WITH ALL THE PROBLEMS AVAILABLE TAKE THE CAR BACK AND ASK THE DEALER TO FIX THE PROBLEMS.I TOOK THE CAR BACK AND ASK THE DEALER TO COMPLY THEY WOULD NOT I TOLD THEM THEY HAD RECEIVED A FAULTY INSPECTIONS ON THE CAR SO I TOOK IT TO ANOTHER MECHANIC SAME RESPONSE. I THEN CALLED THE SAFETY INSPECTORS AND THEY CAME OUT TO CHECK OUT THE CAR AND FOUND NOTHING. I THEN TOOK IT TO ANOTHER DEALER AND THEY REPORTED THE SAME PROBLEMS AND ADDED A CRACKED ENGINE MOUNT. I THEN ASKED THE INSPECTOR TO COME AND LOOK AT ALL THE THINGS THAT VOLVO FOUND THAT THE SAFETY INSPECTORS MISSED HE AGREED AND SAW BUT ONLY WROTE A REPORT I STILL HAVE A BROKE CAR THAT WAS FAULTY INSPECTED. I WANT THE DEALER TO FIX MY PROBLEM AND THEY HAVE REFUSED I COULD SUE THEM FOR GETTING A FAULTY INSPECTION AND SELLING A LEMON BUT I FELL LIKE I AM STUCK I NEED TO KNOW WHAT TO DO FROM HERE I HAVE ALREADY PAID FOR SEVERAL THINGS THE RACK AND PINION IS THE MOST IMPORTANT I HAVE TO FIX BUT EXPENSIVE AND THE BUSHINGS AND TIE RODS ARE GOING TO BE THE NEXT THING I REPAIR I REALLY DON'T HAVE THE MONEY TO FIX THEM I AM PAYING 7000.00 FOR A USED CAR AND I FELL THAT THE DEALER AND THE INSPECTORS ARE CROOKS AND USED A FAULTY INSPECTION TO SELL A BROKE CAR PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563765February 10, 2014
ENGINE
THE MOTOR FAILED ON MY 2005 VOLVO XC90 AS A RESULT OF THE COUNTERBALANCE SHAFT BEARINGS FAILING DUE TO MOISTURE IN THE MOTOR. I WAS NOT AWARE THIS MOTOR WAS SUBJECT TO FAILURE AT LESS THAN OR EVEN AROUND 100K MILES. VOLVO DEALERSHIP SAID THIS WAS THE CAUSE OF THE MOTOR FAILURE AND THEY SAID THERE WAS NO RECALL DONE. AFTER THIS HAPPENED I WENT TO SOME VOLVO WEBSITES(SWEDESPEED) ONLY TO FIND THIS SAME EXACT MOTOR FAILURE HAS HAPPENED TO VERY MANY OF THESE 2005 VOLVO XC90'S BECAUSE OF THE COUNTERBALANCE SHAFT BEARINGS FAILING. IN FACE THERE'S A FORUM CATEGORY TITLED "V8 COUNTERBALANCE SHAFT FAILURE THREAD" WHERE PEOPLE TALK ABOUT THIS EXACT PROBLEM HAPPENING OVER AND OVER AND VOLVO KNOWS ABOUT THIS ENGINE PROBLEM BUT WILL NOT DO A RECALL. SOMETHING HAS TO BE DONE WHERE VOLVO BACK THEIR PRODUCTS, ESPECIALLY THE ENGINE IN A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563531February 8, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
THIS CAR HAS BEEN A CONSTANT PROBLEM - I AM THE ORIGINAL OWNER AND THE COST TO REPAIR IS EXTREMELY HIGH.. I AM A RECENT WIDOW AND A SINGLE MOTHER OF 3 CHILDREN ON A FIXED INCOME... I AM SO TIRED OF THIS CAR BEING SO UNRELIABLE AND THE REPAIR COSTS ARE BANKRUPTING ME. I HAVE NO WHERE TO TURN THIS CAR HAS BEEN A LEMON FROM DAY ONE AND THE MANUFACTURER AND DEALER COULD CARE LESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562413January 31, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
VOLVO IS AWARE OF THE BALANCER SHAFT DEFECT THAT CAUSING A VERY PRICEY AND SERIOUS PROBLEM. THE FIX WAS TO DRILL A HOLE BUT NOT TO REPAIR ANY DAMAGE CAUSED BY THE DESIGN FLAW. I WAS INFORMED BY THE VOLVO DEALERSHIP THAT THIS IS A DESIGN FLAW IN THE 2005 CX90 AND THE COST WOULD BE AROUND $4000 TO FIX THE DAMAGE DONE TO THE BALANCE SHAFT BECAUSE OF THE DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562081January 29, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT HIS VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 06V144000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561371January 24, 2014
POWER TRAIN
KNOWN TRANSMISSION DEFECT WITH THIS MODEL HAS MANIFESTED ITSELF IN MY VEHICLE. CAR BEGAN LURCHING WHEN ACCELERATING AND TRANSITIONING INTO THE NEXT GEAR WHILE ATTEMPTING TO MERGE ONTO A BUSY INTERSTATE HIGHWAY. DEALER DIAGNOSED THE PROBLEM AND STATES THAT THE TRANSMISSION NEEDS TO BE REPLACED. APPARENTLY VOLVO HAS ACKNOWLEDGED THIS DEFECT WITH THE POWER-TRAIN AND IN 2012 AGREED TO SETTLE A CLASS ACTION LAWSUIT WITH REGARDS TO THIS PROBLEM. THIS FACT HOWEVER ONLY IMPACTS THOSE WHO PREVIOUSLY PAID TO HAVE THIS PROBLEM FIXED. STILL NO RECALL REGARDING THIS POTENTIALLY HAZARDOUS ISSUE FOR THOSE CURRENTLY IMPACTED. ALL VEHICLES EQUIPPED WITH THEIR ORIGINAL TRANSMISSIONS NEED TO BE RECALLED (2003, 2004 AND 2005). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558552January 5, 2014
ELECTRICAL SYSTEM, AIR BAGS
THE CENTRAL ELECTRONIC MODULE (CEM) WILL NOT PERFORM AS INTENDED. AS A RESULT, AUDIO SYSTEM, PARKING ASSIST, AND PASSENGER AIRBAG DOES NOT WORK. AUDIO SYSTEM TURNS ON SPORADICALLY BY ITSELF AND RUNS CONTINUOUSLY(I HAVE TO PULL OVER, TURN THE ENGINE OFF, THEN WAIT 3+ MINUTES TO STOP IT). AS A RESULT, THE FRONT WINDSHIELD WIPERS MIGHT RUN CONTINUOUSLY WHEN THE IGNITION IS ON. ALSO, THE TURN SIGNALS, HIGH BEAMS, AND HEADLIGHT SWITCH MIGHT NOT WORK. THIS ISSUE WAS RECALL 2014 VOLVO S60, S80, XC60 AND XC70. 2005 XC90 BUT IT SHOULD BE INCLUDED IN THIS RECALL BECAUSE MALFUNCTIONING ELECTRONIC SYSTEM (PASSENGER AIRBAGS, HEAD LAMPS, AND/OR TURN SIGNALS) INCREASE THE RISK OF A CRASH. IT'S NOT FAIR, WHEN SAME PROBLEM IS ACCEPTED AS REASON FOR RECALL FOR 2014 MODELS(XC60, S60, S80, XC70) BUT NOT 2005 XC90S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554145November 29, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE, VISIBILITY
I WAS NOT AWARE OF THE DESIGN DEFECT IN SUN ROOF & THE WATER DAMAGES THAT RESULT IN ELECTRICAL ISSUES. I HAD ALWAYS PARKED MY VEHICLE IN COVERED PARKING UNTIL MOVING THIS YEAR IN JANUARY. I HAD TAKEN MY CAR IN TO HAVE A TUNE UP IN NOV 2012 AT WHICH TIME I WAS GIVEN AN ESTIMATE OF REPAIRS NEEDED IN MY CAR. MY CAR REMAINED PARKED FOR MOST OF 2013 DUE TO HAVING MOVED I WASN'T ABLE TO AFFORD REPAIRS. THE REPAIRS WHERE INNER&OUTER TIE RODS,BALL JOINTS, MOUNTS, ARM BUSHINGS, ROTORS & BREAK PADS. THE ABOVE AFOREMENTIONED WHERE MADE. FOLLOWING REPAIRS I WASHED MY CAR AND DROVE OUT OF TOWN 4TH JULY WEEKEND FROM LOS ANGELES TO JAMESTOWN CALIFORNIA. ONCE I ARRIVED MY CAR REMAINED PARKED UNTIL RETURNING HOME JULY 7TH. SHORTLY AFTER STARTING MY CAR THE DASH GAUGES STARTED TO FLASH ON/OFF AND EVENTUALLY WENT OUT. AT THE TIME I HAD MY PORTABLE GPS, A/C WAS WORKING & I HAD USE OF WINDOWS (ROLLING UP & DOWN). I KNEW I HAD A FULL TANK OF GAS CAUSE I HAD FUELED UP PRIOR TO ARRIVING AT DESTINATION. BEING I WAS IN THE MIDDLE OF KNOW WHERE WITHOUT CELL PHONE SERVICE I DROVE AS FAR AS I COULD BEFORE I THOUGHT I MAY NEED GAS. WHEN I STOPPED TO GET FUEL I WAS NOT ABLE TO OPEN THE DOOR TO REFUEL WITH GAS. I BROKE THE CLIPS ON THE DOOR ALLOWING ME TO ACCESS AND FUEL TANK AND REFILL WITH GAS. IT WAS SUNDAY AFTER A MAJOR HOLIDAY AND THERE WAS A LOT OF TRAFFIC, THE ONLY VOLVO DEALERSHIP I PASSED WAS CLOSED AND I JUST WANTED TO GET HOME. SO I CONTINUED TO DRIVE AND WAS JUST GETTING ONTO THE GRAPEVINE AND TRAFFIC REALLY BACKED UP. THERE WAS A FIRE THAT HAD BEEN BURNING ON THE MOUNTAIN TO THE RIGHT AND HELICOPTERS WHERE DUMPING WATER ON THIS ONGOING FIRE. AROUND THIS TIME I NOTICED THE A/C HAD QUIT WORKING AND WAS BLOWING HOT AIR. I TRIED TO ROLL MY WINDOWS DOWN AND THEY WHERE INOPERABLE. TRAFFIC WAS AT A CRAWL AND THERE WAS NO PLACE TO PULL OVER. WORST NIGHTMARE EVER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10552670November 18, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED AND THE INSTRUMENTAL PANEL BECAME DARK AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE TECHNICIAN ADVISED THAT THE ELECTRONIC CONTROL MODULE FAILED DUE TO WATER INTRUSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551687November 10, 2013
STRUCTURE:BODY:DOOR
ON JUNE 2013, MY INTERIOR DOOR HANDLES BOTH FRONT AND BACK ALL BEGAN TO BREAK. ALL INTERIOR DOOR HANDLES BOTH FRONT AND BACK BEGAN TO BRAKE AROUND A 2 1/2 MONTH PERIOD, AT DIFFERENT TIMES WHILE I WAS EXITING MY CAR. THIS IS RIDICULOUS. ALL HANDLES BREAKING AROUND THE SAME TIME. I HAVE TO NOW LOWER MY WINDOW AND REACH THREW THE OUTSIDE TO OPEN THE DOOR. THIS PROBLEM NEEDS TO BE ADDRESSED AND RECALLED. WHAT I HAVE READ ONLINE, I AM NOT THE ONLY ONE WITH THIS PROBLEM. THERE ARE A NUMEROUS AMOUNT OF VEHICLES WITH THE SAME ISSUE. THIS CAN BE A HUGE SAFETY ISSUE. WHAT IS THE WINDOWS FAIL TO WORK NEXT. HOW WOULD I GET OUT OF MY VEHICLE IF THERE'S A ACCIDENT, AND I AM TRAPPED INSIDE. DOES VOLVO NOT CARE FOR THERE MISTAKES. PLEASE ADDRESS THIS ISSUE AND RECALL IT ASAP TO FIX THE PROBLEM. THIS VEHICLE IS MAKING ME SCARED TO DRIVE IT. THANK YOU VERY MUCH, AND I PRAY YOU FIX THIS ISSUE SOON, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551200November 6, 2013
EXTERIOR LIGHTING
BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. I WAS ON INTERSTATE 77 BOTH LIGHTS WENT OUT DIDN'T KNOW IT UNTIL I WAS BEHIND A CAR THE ONLY LIGHTS WERE ON WERE MY FOG LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550270October 30, 2013
POWER TRAIN
EXCESSIVE VIBRATION/SHAKING IN THE DRIVE TRAIN OF A V8 ENGINE XC90 DURING LIGHT/MODERATE ACCELERATION (SEVERE SHAKING DURING FULL THROTTLE ACCELERATION). ACCORDING TO A NUMBER OF VOLVO DEALER SERVICE ADVISORS, THIS VIBRATION/SHAKING HAS BEEN A 'MAJOR ISSUE' CAUSED BY FAILING RIGHT SIDE FRONT AXLES (350.00) &/OR FAILING TRANSMISSION VALVE BODIES ($3500.00). GIVEN THAT THIS APPEARS TO BE A MAJOR MECHANICAL FLAW ACCORDING TO VOLVO DEALER SERVICE, WHY HASN'T THESE DANGEROUS DRIVE TRAIN ISSUES BEEN ADDRESSED AS A MANDATORY RECALL?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550048October 29, 2013
SERVICE BRAKES
HIT ANOTHER CAR FROM BEHIND BEFORE A RED TRAFFIC LIGHT. TRIED THE BEST TO STOP MY 2004 XC90, BUT SEEMED I LOST THE BRAKE (FULLY OR PARTIALLY) AND WAS NOT ABLE TO STOP IT TO AVOID THE COLLISION. ALTHOUGH I DID ALL MY BEST TO BRAKE IT, DID NOT FEEL ABS AT ALL. I WAS NOT DRIVING FAST, 10 - 30 MPH, MAYBE. THE WEATHER WAS PRETTY NICE, SUNNY AND DRY. NORTHERN NJ. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10549471October 25, 2013
ENGINE
THE COUNTERBALANCE SHAFT BROKE RESULTING IN ENGINE FAILURE. VOLVO ESTIMATES REPAIR AT $5,0000. RIDICULOUS. WHY DOESN'T VOLVO FIX THIS WELL KNOWN ISSUE FOR LOYAL CUSTOMERS. I HAVE HAD 5 VOLVOS IN MY LIFE STARTING BACK IN THE 1980'S AND LOVE THE CARS BUT THIS LACK OF CARE FOR CUSTOMER WELFARE IS JUST WRONG. IT MAY BE MY LAST VOLVO IF THIS IS HOW THEY TREAT CUSTOMERS NOW DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546252September 30, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE SMELLED FUEL INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT HE HAD A LEAK. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,215.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544906September 23, 2013
ENGINE
2005 VOLVO XC90 V8 - ENGINE NUMBER 6163 - COUNTER BALANCE SHAFT FAILURE DUE TO ENGINE DESIGN DEFECT. NO RECALL BY VOLVO DESPITE VERY HIGH VOLUME OF INCIDENTS AND THE SAFETY RISK TO DRIVERS AND PASSENGERS OF THEIR VEHICLES. NO CHECK ENGINE LIGHTS. VOLVO KNOWS ABOUT THIS ISSUE AND CHOOSES TO IGNORE IT, AUTHORITIES ARE A AWARE OF IT AND CHOSE NOT TO ENFORCE SAFETY STANDARDS ON VOLVO- "VOLVO FOR LIFE"...I THINK NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545033September 23, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT UPON INSPECTION, FUMES COMING FROM THE FUEL PUMP ENTERED THE VEHICLE WHEN PARKED. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE FUEL PUMP HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543169September 11, 2013
POWER TRAIN, EXTERIOR LIGHTING
WHILE DRIVING BACK FROM WORK THE PASSENGER LOW BEAM WENT OUT. I BOUGHT A NEW BULB AND THE LIGHT STILL DID NOT WORK L THEN CHECKED. THE WIRING GOING INTO THE HEADLIGHT AND THERE WAS NO POWER FOR THE LOW BEAM HOW DOES THIS HAPPEN IT WAS BAD ENOUGH I HAD TO REPLACE THE WHOLE TRANSMISSION JUST 3MONTHS AGO AND NOW THIS I ALSO READ NONLINEAR THEY HAD PROBLEMS WITH THE TRANNYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542084September 5, 2013
ENGINE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A COMPLETE SYSTEMS FAILURE OF ENGINE, LIGHTING, WIPERS, INTERIOR LIGHTING (DASH), BRAKE FAILURE MESSAGE AND SRS AIRBAG SERVICE WARNINGS. THIS HAS BEGUN TO HAPPEN REPEATEDLY. THIS PROBLEM APPEARS TO BE THE SAME THAT MANY OTHER XC90 OWNERS HAVE BEEN EXPERIENCING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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