Volvo XC70 Complaints (2008)

39 consumer complaints on file.

#10773858September 23, 2015
SEAT BELTS
SEAT BELT BUCKLE (DRIVER'S SEAT) WILL NOT RELEASE UNDER TENSION (DANGEROUS AFTER AN ACCIDENT) METAL TAB MUST BE PUSHED INTO BUCKLE TO RELEASE AT ALL. DEALER SAID IT WAS UNSAFE TO DRIVE AS IT IS, AND NOT REPAIRABLE; DEALER REPLACED ENTIRE ASSEMBLY AT MY EXPENSE. NOW PASSENGER SIDE SEATBELT BUCKLE IS BEGINNING TO MALFUNCTION IN A SIMILAR MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759201August 25, 2015
WHEELS
ON OR ABOUT THE ABOVE CAPTION DATE. WHILE TRAVELING NORTH ON ST RT 219 (WEST SENECA NY) I INDICATOR ON THE CAR NOT LOW TIRE PRESSURE. WITHIN 1 MINUTE OF THIS NOTICE THE LEFT REAR TIRE OF THE CAR BLEW. UPON REPAIR IT WAS NOTED BY THE FACILITY THE CAUSE OF THE FAILER WAS THE TPMS SENSOR HAD CORRODED ON THE INSIDE SURFACE OF THE WHEEL DUE TO THE FACT THAT DISSIMILAR METALS WERE IN CONTACT WITH EACH OTHER. BRASS THREADS OF THE TPMS SENSOR AND THE ALUMINUM WHEELS. WHEN SENSOR BROKE LED TO TIRE FAILURE AND LOSS OF CONTROL OF VEHICLE. REQUESTED DEALER INSPECT ALL FOR SENSORS UNDER WARRANTY. THEY REFUSED SIGHTING NEW TIRES WERE INSTALL ON THE VEHICLE WITHIN 3,000 MILES OF THE INCIDENT. DEALER REPLACE TIRE AND SENSOR FOR DAMAGED TIRE. SHORTLY AFTER THIS REMAINING SENSORS FAILED REQUIRING REPLACEMENT. DEALER REFUSED TO COVER THESE UNDER WARRANTY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651013October 29, 2014
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT STATED THAT THE STEREO FAILED TO ACTIVATE. THE CONTACT MENTIONED WAS CONCERNED THAT THE AM STATION FAILED TO ACTIVATE AND BECAME CONCERNED FOR HIS SAFETY BECAUSE HE WAS UNABLE TO RECEIVE SAFETY ALERTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/17/14*LJ UPDATED 9/29/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542551September 9, 2013
FUEL/PROPULSION SYSTEM
IN MAR, 2010 WHILE IN HEAVY SLOW MOVING TRAFFIC, CAR STALLED. MILEAGE INDICATOR SHOWED 245 MILES TO EMPTY. CAR TOWED TO VOLVO DEALERSHIP AND IT WAS FOUND TANK WAS EMPTY AND FUEL SENSOR WAS NOT FUNCTIONING PROPERLY. PROBLEM WAS SUPPOSEDLY FIXED UNDER WARRANTY. IN MAR, 2012 ON INTERSTATE IN DRIVING RAIN CAR STALLED AGAIN. I WAS ABLE TO GET TO SHOULDER BEFORE COMPLETE STOPPAGE. FUEL INDICATOR SHOWED 255 MILES TO EMPTY. AGAIN WE WERE OUT OF GAS. CAR TAKEN TO DEALERSHIP WHERE IT WAS PURCHASED FROM AND THEY REPORTED THEY COULD FIND NO PROBLEM. FUEL INDICATOR SEEMED TO WORK FINE AFTER THAT UNTIL AUG, 2013. ON A MAJOR HIGHWAY THE CAR BEGAN STALLING AGAIN. I GOT IT OFF THE MAJOR ROAD TO WAIT FOR AAA ASSISTANCE. FUEL INDICATOR SHOWED 245 MILES TO EMPTY BUT TANK WAS AGAIN EMPTY. VOLVO DEALERSHIP STATES IT WILL COST APPROX. $800 TO DIAGNOSE THE PROBLEM WITH FUEL SENSOR AND THEY ARE UNABLE TO QUOTE A POTENTIAL COST FOR THE REPAIR WITHOUT THE DIAGNOSIS. THE LOSS OF CONTROL WHEN CAR RUNS OUT OF GAS IS DANGEROUS AND TERRIFYING. EVEN IF WE COULD AFFORD THE DIAGNOSIS AND REPAIR, THERE IS NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN, ESP. SINCE IT WAS SUPPOSEDLY REPAIRED IN 2010! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512972May 21, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE, A PROGRAMMING UPDATE WAS MADE TO THE AIR BAG SYSTEM. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER TWO MORE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478235October 2, 2012
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
MY 2008 VOLVO XC70 SPONTANEOUSLY ACCELERATED AS I PREPARED TO PARK. THIS HAPPENED ON TWO OCCASIONS SO FAR, AND I AM FRIGHTENED TO GET BEHIND THE WHEEL AGAIN. THE EXPERIENCE IN BOTH CASES WAS ALMOST IDENTICAL. THE CAR LURCHED FORWARD SUDDENLY AS I SLOWED THE CAR TO PARK IT. IN BOTH CASES, MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE. THE CAR ONLY ACCELERATED TO A FEW MILES PER HOUR, BUT BOTH TIMES THE CAR STOPPED ONLY ONCE IT COLLIDED: THE FIRST TIME WITH A FENCE, AND THE SECOND TIME WITH A PORCH. THE BRAKE WAS SEEMINGLY USELESS. A FIELD ENGINEER INSPECTED OUR CAR AFTER THE SECOND CRASH BUT CONCLUDED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. MY RESEARCH ONLINE HAS REVEALED THAT SUDDEN ACCELERATION IS AN ISSUE THAT VOLVO DID STRUGGLE WITH IN MANY OF THEIR EUROPEAN MODELS; HOWEVER, ACCORDING TO VOLVO, IT WAS LIKELY RELATED TO THE FACT THAT THEY RAN ON DIESEL FUEL. I HAVE FOUND ACCELERATION ISSUES LIKE MINE REPORTED WITH UNLEADED FUEL ENGINES IN THE US, BUT NEVER WITH A 2008 XC70. VOLVO HAS YET TO MAKE REPARATIONS AND WE HAVE BEEN WITHOUT A CAR FOR A MONTH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10446348February 2, 2012
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SUBMITTING COMPLAINT BASED ON 2008 VOLVO XC70 RECALL #184/SRS SOFTWARE UPGRADE 2008 XC70. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE UNABLE TO CONFIRM THE SPECIFIC VIN, MILEAGE, DATE COMPLETED, & PLACE OF SERVICING OF RECALL #184 ON MY VOLVO; SPECIFIC VIN COMPLETION DETAILS OF RECALL ARE NECESSARY FOR INSURANCE COVERAGE TO DRIVE VEHICLE PER MY INSURANCE COMPANY. WAS TOLD TO NOT DRIVE VEHICLE ON 01/28/12 & 01/30/12 BY INSURANCE COMPANY UNTIL SPECIFIC DETAILS ARE PROVIDED & SUBMITTED IN WRITING FROM US TO INSURANCE COMPANY AS NOTED ABOVE TO MY VEHICLE. SRS AIRBAG WARNING LIGHTS APPEAR UPON STARTING CAR AT RANDOM TIMES, TURN OFF, OR APPEAR FOR NO REASON AT ALL; WAS TOLD PROBLEM WAS DUE TO DISCONNECTING & CLEANING BATTERY ON 01/03/12, SPECIFICALLY NHTSA/ODI SAFETY COMPLAINT ID #10442559. DEALER RAN $130.00 DIAGNOSTIC CHECK FOR CODES (TO BE REIMBURSED UPON COMPLETING REPAIR FROM DEALERSHIP AS NOTED ON DEALERSHIP INVOICE OF ESTIMATED REPAIRS FROM 01/03/12) ON 01/05/12 & CODES DETERMINED IT WAS RELATED TO UNHOOKING BATTERY CABLES TO CLEAN AS PER COMPLAINT #10442559. PAID FOR REPAIRS ON 01/05/12, WAS REFUSED BY DEALERSHIP $130.00 DIAGNOSTIC CHECK FEE REIMBURSEMENT, EVEN THOUGH IT'S DOCUMENTED ON ESTIMATE INVOICE THAT DIAGNOSTIC FEE WOULD BE REIMBURSED FROM 01/03/12. DEALER STATED SRS AIRBAGS LIGHTS WOULD NOT APPEAR AGAIN AS OF 01/05/12. AS OF 01/27/12 THE LAST TIME VEHICLE WAS DRIVEN PER INSURANCE COMPANY TO NOT DRIVE, SRS AIRBAG CODES APPEAR RANDOMLY & INTERMITTENTLY. VOLVO CORP & LOCAL VOLVO DEALERSHIPS ARE REFUSING TO DO RECALL #184 AS THEY SAY IT HAS "BEEN COMPLETED" ALTHOUGH THERE ARE NO SPECIFICS TO VIN# RELATIONSHIP, MILEAGE, DATE COMPLETE, & PLACE COMPLETED; ALL OTHER RECALLS & WARRANTY REPAIRS ON ALL DOCUMENTS (WITH EXCEPTION TO RECALL #184) HAVE SPECIFIC VIN NUMBER, MILEAGE, DATE COMPLETE, & PLACE COMPLETED DOCUMENTED. THIS COMPLAINT IS SIMILAR TO ODI ID #10211353. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444417January 18, 2012
FUEL SYSTEM, GASOLINE
FUEL GAUGE ERRATICALLY MOVES DOWNWARD INAPPROPRIATELY. SEEMS TO RESET WHEN CAR RESTARTED, BUT TOTALLY UNDEPENDABLE IN TERMS OF ACCURACY. AUTO IS 3.5 YEARS OLD BUT OUT OF WARRANTY AT 60K MI. DEALER RECOMMENDS NEW FUEL TANK (WHICH INCLUDES SENDING UNIT) AND FUEL PUMP. RECOMMENDED AGAINST USED PART AS "OLD PART HAS BEEN SUPERCEDED" IT SOUNDS LIKE THIS IS A DEFECT WHICH HAS NOT RESULTED IN A RECALL/CAMPAIGN. NOTE: REPAIR WITH PARTS AND LABOR IS $2100.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442559January 5, 2012
ELECTRICAL SYSTEM
BATTERY FAILURE CAUSED BY OPEN LOW CURRENT SHORT. IF VOLVO FOLLOWED MANUFACTURER SPECIFICATIONS UPON ROUTINE MAINTENANCE INSPECTIONS INCLUSIVE OF ANY NON-ROUTINE ELECTRICAL FAULTS AND ATTEMPTED REPAIRS IN THESE YEARS IN QUESTION, AND IF VOLVO FOLLOWED PROPER MAINTENANCE REPAIR PROCEDURES, THIS UNKNOWN PROBLEM WHICH COULD BE LIFE THREATENING TO MAINTENANCE TECHNICIANS, OWNERS, AND PASSENGERS, WOULD NOT BE AN ISSUE EVERY DAY THAT THIS IS INSTALLED IMPROPER RISKS THE LIVES OF THOUSANDS, IF NOT HUNDREDS OF THOUSANDS OF VOLVO CAR OWNERS FROM YEARS PRIOR TO 2011. AN IMMEDIATE RECALL OF ALL YEARS PRIOR TO 2011 IS WARRANTED SO THE ONLY WAY TO CORRECT THIS PROBLEM WITHOUT ENDANGERING THE LIVES OF THE PUBLIC. ONE INDEPENDENT CAR DEALER FOUND IT NECESSARY, UPON RECEIPT OF THIS INFORMATION, TO IMMEDIATELY CORRECT THIS PROBLEM WITH ALL VOLVO'S ON HIS LOT SO HE WOULD NOT ENDANGER THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439776December 13, 2011
FUEL SYSTEM, GASOLINE
WHILE DRIVING ALONG WITH FUEL INDICATOR READING 1/4 - 1/2 TANK REMAINING, MY 2008 XC70 ENGINE COMPLETELY STALLS OUT. THIS HAS HAPPENED TWICE AND BOTH TIMES COULD HAVE BEEN POTENTIALLY VERY DANGEROUS. I AM SICKENED TO LEARN THERE IS A RECALL FOR THE 2011 MODEL (SOFTWARE CALIBRATION FOR THE FUEL CUT-FUNCTIONALITY IN THE ENGINE CONTROL MODULE IS TOO SENSITIVE) BUT NOT THE 2008! THANKS VOLVO!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395586April 12, 2011
SUSPENSION, TIRES
TL* THE CONTACT OWNS A 2008 VOLVO XC70 CROSS-COUNTRY. THE CONTACT STATED THAT ALL FOUR TIRES PREMATURELY WORE AT 20,000 MILES. THE TIRES WERE REPLACED BUT HAD BECOME WORN AT 43,500 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE WEARING AS NORMAL. THE MANUFACTURER ADVISED THAT THE TIRES WOULD NEED REPLACING EVERY 20,000 MILES AS NORMAL. THERE WERE NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT WAS 43,500. UPDATED 05/05/11*LJ UPDATED 05/11//
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330545May 15, 2010
FUEL SYSTEM, GASOLINE
A 2008 VOLVO XC70 WITH APPROXIMATELY 30,000 MILES STALLED WHILE DRIVING ABOUT 30 MPH. THE FUEL GAUGE INDICATED 1/4 TANK AND THE LOW FUEL INDICATOR ON THE DASH WAS NOT ON. THE VEHICLE HAD RUN OUT OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325059April 12, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE FUEL GAUGE DISPLAYED A QUARTER OF A TANK FULL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE VEHICLE SHUT OFF, AS A RESULT OF AN EMPTY FUEL TANK; HOWEVER, THERE WAS FUEL ADDED TO THE FUEL TANK PRIOR TO HAVING IT TOWED. THE CONTACT WAS AWARE OF THE SAFETY COMPLAINTS REGARDING THE FUEL SYSTEM; AND STATED THAT THE MANUFACTURER SHOULD IDENTIFY THE PROBLEM. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288964October 19, 2009
FUEL SYSTEM, GASOLINE
2008 VOLVO XC70 ON ROAD TRIP TO COLLEGE ON I-75, STARTED SPUTTERING AND "CHECK ENGINE " LIGHT WENT ON. I EXITED AT NEAREST EXIT LAKE CITY, FL AND PARKED AND CALLED FOR ROAD SIDE ASSISTANCE. MY CAR WAS FLAT-BEDDED AND TAKEN TO OCALA VOLVO. FUEL SENSOR, FUEL TANK , FUEL PUMP ETC REPLACED. I HAD TO USE A LOANER FOR THE ROAD TRIP AFTER ALREADY LOSING ONE DAY OF TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282928September 5, 2009
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY VOLVO'S ENGINE STARTED TO SPUTTER THEN DIED AND LOST ALL POWER. THIS OCCURRED IN SECONDS AND LEFT MY TWO YOUNG CHILDREN AND I IN A VERY DANGEROUS, POTENTIALLY DEADLY TRAFFIC SITUATION. MY GAS GAUGE READ 150 MILES WORTH OF GAS LEFT IN GAS TANK. THE VOLVO WAS TOWED TO THE DEALERSHIP WHERE IT WAS FOUND TO HAVE A FAULTY FUEL PUMP AND CONTROL MODULE. BOTH WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263324March 28, 2009
FUEL SYSTEM, GASOLINE
RAPID LOSS OF POWER IN FAST LANE ON BUSY HIGHWAY. TWO INCIDENTS. FIRST TIME, GAUGE SAID 90 MILES TO EMPTY. SECOND TIME, 125 MILES TO EMPTY. NO INDICATION OF QUESTIONABLE LOW FUEL. CHECK ENGINE LIGHT CAME ON. LUCKILY BOTH TIMES WAS ABLE TO GET PAST SEMI'S, AS VEHICLE LOST POWER TOTALLY IN LESS THAN 30 SECONDS. FROM 65 TO 0. OCCURRED IN JANUARY 2009 AND MARCH 2009. JANUARY 2009 REPORTED TO STATE POLICE. MARCH 2009 REPORTED TO DEALERSHIP FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243729September 26, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2008 VOLVO XC70 HAD A DEFECTIVE FUEL TANK. CONSUMER STATES THAT THE FUEL TANK WAS DEFECTIVE BECAUSE IT REGISTERED A HALF TANK OF FUEL ON THE GAUGE, BUT THE VEHICLE RAN OUT OF GAS. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236873August 4, 2008
FUEL SYSTEM, GASOLINE
TRAVELING ON A BUSY EXPWAY DURING RUSH HOUR IN LEFT LANE WHEN CAR STARTED BUCKING. I WAS ABLE TO SWITCH 2 LANES AND ALMOST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED AND WOULDN'T START AGAIN. CAR INFORMATION SYSTEM REPORTED THAT THE BATTERY POWER WAS CRITICALLY LOW. I PUT MY HAZARD LIGHTS ON AND CALLED THE POLICE. I COULD NOT GET OUT OF MY CAR BECAUSE THE TRAFFIC WAS GOING BY TOO QUICKLY (I WAS AT THE BOTTOM OF A EXIT RAMP.) POLICE CALLED THEIR TOW TRUCK TO GET ME OFF THE ROAD QUICKLY. VOLVO ON LINE SERVICE SAID IT WOULD TALE AN HOUR TO GET A TRUCK TO ME EVEN THOUGH I TOLD THEM I WAS IN A VERY HAZARDOUS PLACE) CAR WAS TOWED TO VOLVO DEALERSHIP WHERE WITHIN 5 MINUTES THE PERSON WHO WENT OUT TO LOOK AT MY CAR CALLED ME BACK AND TOLD ME THE CAR WAS OUT OF GAS; THE GAS METER READ APPROX 1/3 FULL. HE REPORTED THAT THERE IS A PROBLEM WITH THE GAS METER IN THE MODEL OF 2008 CAR ( THEY HAVE HAD OTHER CUSTOMERS WITH THIS PROBLEM) THEY HAVE ORDERED A NEW GAS METER AND SAID THAT THEY WILL REPLACE THE OLD ONE AS SOON AS THE PART COMES IN. I AM LUCKY NO ONE REAR ENDED ME AND THE WASN'T A MULTIPLE CAR ACCIDENT DUE TO DRIVERS SWERVING SO THEY WOULDN'T HIT ME. IF THIS IS A PROBLEM IN THE VOLVO 2008 CX70, I THINK OTHER VOLVO OWNERS SHOULD BE ALERTED TO THE POSSIBILITY AND VOLVO SHOULD IDENTIFY AND REPLACE OTHER FAULTY GAS METERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211353December 10, 2007
AIR BAGS
WE BOUGHT OUR VOLVO ON OCT. 22, 2007, AND THE DAY THAT WE BOUGHT IT, THE AIRBAG LIGHT WENT ON. WE HAD TRAVELED TO VERMONT FROM MASSACHUSETTS WHERE WE BOUGHT THE CAR. WE CALLED OUR SALES REP FROM WHOM WE BOUGHT THE CAR TO SEE IF WE COULD STILL DRIVE THE CAR SAFELY. HE SAID WE NEEDED TO BRING IT IN TO HAVE IT CHECKED OUT. WHEN WE RETURNED TO MASSACHUSETTS FROM VERMONT, WE BROUGHT IT TO THE DEALER, STUTZ VOLVO, SALEM, MASSACHUSETTS, ON NOVEMBER 7. THEY SUPPOSEDLY THEN FIXED THE PROBLEM, WITH THE MECHANIC ACKNOWLEDGING THAT THERE WAS A RECALL ON THE SRS SYSTEM, RECALL NO. 184. HOWEVER, THE AIRBAG ALERT LIGHT CAME BACK ON AGAIN ON DECEMBER 8. WE CALLED THE SERVICE TECHNICIAN AGAIN, ASKING IF IT WAS SAFE TO DRIVE THE CAR. HE SAID HE COULDN'T SAY UNTIL HE CHECKED THE CAR OUT AGAIN. UPSET THAT OUR BRAND NEW CAR WAS STILL APPARENTLY DEFECTIVE AND POSSIBLY DANGEROUS TO DRIVE, WE CALLED OUR SALES REP. HE SAID THAT HE DID NOT KNOW ABOUT THE RECALL, AND HE TOLD US THAT WE WOULD HAVE TO BRING THE CAR BACK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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