Volvo XC60 Complaints (2024)

24 consumer complaints on file.

• #11590062May 22, 2024
  ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

  The sound system of the vehicle failed. No alerts for cross path detection, no parking alerts, no Bluetooth calling, no gps guidance, no turn signal sound, no ability to call through the sos feature, and no radio. There is no value to the safety features because there is no audible alert for anything. The when you select radio after listening to Bluetooth audio it glitches and turns back to the prior audio source 5-7 times prior to allowing you to stay on the selected source (again no sound so less important of an issue). In addition, the park button doesn’t always work. There are times that I need to press it 3-5 times to put the car in park. The ability to be hands free and use the Bluetooth and navigation functions is non existent. The sarasota Volvo dealer walked me through trying to reset the system over the phone but it didn’t work. We have an appointment scheduled in two days to look at the car. No warning signs or alerts came up.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11573057February 20, 2024
  ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM

  I was backing into my garage in reverse gear when there was a sudden power surge and the car accelerated rapidly backwards (without me pushing the gas pedal), which led to a crash that caused substantial damage to the car. The car was out of my control, with it accelerating without reason, so something failed on the car. I do not know what component failed, only that there was a sudden and rapid acceleration in reverse. There are no warning lights and the car was taken for an estimate and damages exceed $10,000.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11565973January 17, 2024
  ELECTRICAL SYSTEM

  Upon startup, a message may appear that says "Drive to workshop, Propulsion System Service Urgent", this happen after a software update.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11554394November 9, 2023
  UNKNOWN OR OTHER

  I recently leased a Volvo XC60 and the Camera system is not working at night time. During the daytime the Camera is working and able to capture images….At nighttime, the camera is not able to “see” and the images on the onboard screen are all dark. I have a Volvo XC90 VIN: YV4A22PK4M1765940 with a backup camera and it works at night time and is able to capture images at night time and the images are clearly defined and viewable…. The Volvo XC60 is not able to transmit images to the onboard screen. I believe this maybe a software issue…but I am not sure. I believe this is a safety issue and respectfully request your help to resolve this issue.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0