Volvo XC40 Complaints (2022)

37 consumer complaints on file.

#11760486August 28, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
After the recent software update to 5.1.17, the sound in the car ceases to work. None of the emergency sensors sound, the directional doesn’t make sound, the radio doesn’t work. You have to completely reset the entire electronics system, which then deletes certain app data and requires re-login. Volvo Support has not been helpful. Online forums report that this is an issue for many owners. It’s a major safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713966January 28, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I am reporting a safety-related defect involving the Automatic Emergency Braking (AEB) system in my vehicle. The AEB system has repeatedly activated without any apparent reason, causing the vehicle to brake suddenly when there are no obstacles, vehicles, pedestrians, or road hazards present. These events have occurred under normal driving conditions. I have taken the vehicle to the dealership at least five times (possibly more) for this same issue. Each time, the dealer has stated that the vehicle is “operating as designed” or that they were unable to identify or correct the problem. Despite these visits, the unintended braking continues to occur. There have been passengers in the vehicle during these incidents who witnessed the sudden, unnecessary braking and can confirm that no hazard was present at the time. This defect creates a serious safety risk, as unexpected braking could easily result in a rear-end collision or loss of control. I am increasingly fearful that this issue will cause an accident. I am submitting this complaint so NHTSA can investigate whether this defect affects other vehicles with the same system and take appropriate action to protect public safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703383December 6, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Even after the last recall campaign, my vehicle still frequently fails to activate the backup camera with a message stating Backup Camera unavailable. The software update that was intended to resolve the issue has not worked. I've seen multiple other Volvo drivers complaining about the same issue online. This is regarding the following previous recall: Recall R10320 WAM Upgrade, Model Year 2021-2025 S60, V60, V60CC, S90, V90, V90CC, XC60, XC90, XC40, EX40, C40 and EC40 vehicles The supposed fix was provided in software version 3.5.14, and my vehicle is currently on 3.7.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684162August 31, 2025
STEERING
While driving the power steering fails. This is after the dealer had installed a software fix for this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681370August 18, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera doesn't always work. There are times when you will put the car in reverse and it will attempt to display the backup camera but instead says camera is temporarily unavailable. There recently was a recall for this, twice, but the issue continues to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677917August 1, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
After recall took my car for repair to the volvo dealer. They installed the new software version 3.7 but it did not fix the problem..still i am getting backup camera not available massage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677889August 1, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I was getting the "Rear Camera Not Available" warning, starting months ago. I received the notification of the Volvo recall R10320. I scheduled a software inspection/upgrade at the dealer. On July 8, the dealer installed the newer software that supposed to take care of it. Revision 3.6.4 was installed. It seemed okay for a week. Now the same warning message comes up about 25% of the time. Perhaps an even newer version may have fixed the issue? I made another appointment to check on it. But the dealer cannot see the car for another week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677554July 31, 2025
ELECTRICAL SYSTEM
My vehicle is affected by the recall #R10320 or NHTSA # 25V282. The recall letter states that the dealerships have the updated software available to solve the back-up camera issue, also over the air update will solve the problem later if that is my choice. The problem is that I see this as just a marketing ploy to get me into the dealership and upsell me on something I don't want. The OTA update should be available at the same time the dealership has the software. This is not an acceptable situation. This issue has always been very annoying and inconvenient and continues to be so. I just don't want the inconvenience of going to the dealership where there should be an alternative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677135July 30, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Car has had a previous software recall done at a Volvo dealership to address issues with the back-up camera, but even after the recall, the camera display is still frequently malfunctioning. When in Reverse, the back-up camera display often freezes for several seconds at a time while the car is in motion. This is very dangerous since anything moving behind the car (such as a small child or animal) is completely invisible until the display unfreezes. At least once a week the camera will fail to work entirely and just display a text error on screen: Camera is Temporarily Unavailable. This generally goes away on its own, but often takes putting the car into Park and back into Reverse. Occasionally, resetting the head unit is required to clear the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676303July 25, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backing in to garage got camera not available, happens intermittently, cause is due to inherently underpowered CPU for head unit Volvo installed, it was out of date at time of manufacture, they have announced a new cpu for 2025/26 model year vehicles. Vehicle is on latest software that was supposed to address this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673166July 13, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I was parked at the grocery store. Got in the car and selected Reverse. The Infotainment screen cleared and produced a Camera is Temporarily Unavailable. I tried the same thing several other times. Same result. My software level is 3.6.4. My understanding is this level includes the fix for Recall R10320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672883July 11, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2022 Volvo XC40. The contact stated while attempting to reverse the vehicle, the rearview camera not available message was displayed. The vehicle was repaired under NHTSA Campaign Number: 25V282000 (BACK OVER PREVENTION); by the previous owner however, the repair failed to repair the vehicle. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure, and informed the contact that a supervisor would reach out. The failure mileage was 24,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671576July 7, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
On 7/5 car's cameras (all of them) went off again when and Camera Not Available message displayed on console. We had already gotten the NHTSA required software upgrade on 7/2 that was to correct this problem. Once the vehicle was turned off - and started again -- the cameras worked. But it's anyone's guess how long that will last. I called the dealership and they reported that "about two other vehicles" that had the recall and had their software upgraded also came back in with the same complaint. There's no remedy yet from Volvo. Just wanted you to know their "fix" in response to you is not really a "fix."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671271July 4, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
In the past 3 months, my 2022 Volvo XC40 has experienced four complete power failures, each requiring a tow. 1️⃣ The first incident occurred while waiting at a left-turn lane; the car stalled and would not restart. 2️⃣ The second incident happened at a car wash where the vehicle died mid-process and could not be restarted. 3️⃣ The third incident was the most dangerous—while driving at 50–60 mph on a single-lane road, the car suddenly lost all power. I was fortunate to find a safe spot to pull over. 4️⃣ The fourth incident occurred on July 4th while I was visiting a town 2.5 hours from home. After stopping for gas, the car wouldn’t restart and had to be towed to a local Volvo dealership. These repeated failures create a serious safety risk, especially for drivers like myself who use highways regularly. Sudden loss of power at high speeds could result in a collision or leave occupants stranded in dangerous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670584July 1, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
The front driver or passenger doors do not open 100% of the time when pulling on the handle. This behavior happens after the car has been unlocked. It happens when pulling at an angle that is slightly up and quick in motion. If you pull directly out, away from the car body, and slower it will open up without issue. I was able to reproduce the behavior at the dealership and was informed that Volvo doors don't open when you do that quick of a motion. Based off that response I do not believe the dealership inspected the door mechanism but instead left it as an accepted issue with the car. I fear if there were a situation when I needed to get into the car immediately it may require multiple pulls on the door handle to work properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664927June 4, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Hi, I have a 2022 Volvo XC40 Recharge (Full Electric) I and EVERYONE else has had issues with the back-up camera flickering and going out completely and giving a "Camera Not Available" message on the screen in the car. Volvo has said a few times they have a fix for this issue. And the latest vehicle OS update 3 5.24 which I had installed at the dealer last week said they fixed the issue. They have NOT. I am still getting the message and no camera. This is not an isolated issue. I am member of a Volvo XC40 recharge forum and this issue is on all cars. It's a software issue. Its very dangerous to start backing up with the camera on and then all of a sudden it goes out. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661552May 16, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When I tried to back up my car, the backup camera on the screen keeps displaying temporarily unavailable warning on the screen. This happens 5 out of 10 times...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642785February 14, 2025
UNKNOWN OR OTHER
My car was sitting inside my garage, and just formed a crack, with no external disturbance. There is absolutely no way this was caused by external damage. You will see in the pictures that there is no external damage, and you can mainly see the crack looking up from inside the car. If you look at pictures of the glass, you see that the crack is on the underside of the glass, and that there is no single point of impact (like a radial crack, or chip, or anything on the outside surface). The Volvo dealership I took my car to said that even if it is a defect or an installation issue, that Volvo would do everything in their power to deny my claim. The dealer said they will document that that this was caused by external damage like a rock hitting the roof, even though I told them several times that the car was not being driven and was sitting inside my garage for months. I asked the dealer if they could show me exactly where the damage was, if they could point out to me where he initial outside impact or chip was. The dealership could not specifically point out where the chip was. I have contacted Volvo customer service and filed ethical complaints. They have more or less admitted to denying warranty claims on false evidence. It is also clear that the dealer gets paid more if it is not done through warranty, so they have no incentive to tell the truth (that this was a manufacturing/installation defect) I have done plenty of online research and found that many many other Volvo xc40 owners have the same defect in cars between 2020-2022 (their roof glass forms a horizontal crack completely unprovoked.) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633941January 3, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera not working: Repeated get no backup camera image - just see a black screen with message "Camera unavailable" or "Camera temporarily unavailable". This happens more often than the camera works. Seems to be related to OTA software update - had no camera problems for a most of the year and then after an OTA the camera issues began.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578280March 19, 2024
SUSPENSION
Both front strut upper bearings failed with less than 30k miles. Continued noise coming from front end diagnosed as failed left strut, causing left upper bearing and strut to be replaced. Polestar 2, which uses the same assembly and Volvo have issues technical journals. Polestar is issuing an upgraded part, though it appears Volvo is not. Owner forums comment on this issue and it is well known with Volvo. A solution for the front suspension should be implemented under a recall as failure of these parts is premature and seems to represent a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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